1/5 Anna 1 year ago on Google • 1 review
DO
NOT
WASTE
YOUR
MONEY
AT
MICHAEL
HILL.
CENTER
STONE
FELL
OUT
3
DIFFERENT
TIMES
IN
4
YEARS.
CHEAP
COMPANY.
CHEAP
RINGS
I've
been
married
4
years
and
my
center
stone
has
fallen
off
my
diamond
ring
3
times
in
4
years.
THREE
TIMES.
Immediately
after
my
honeymoon
my
center
stone
disappeared.
I
hadn't
even
been
married
for
2
months
and
I
already
had
to
give
my
diamond
ring
back
to
this
company
to
get
the
center
stone
replaced.
After
not
having
my
ring
for
months
it
was
finally
returned
to
me,
at
that
point
I
was
pregnant
and
wore
the
ring
2
months
before
I
couldn't
anymore.
This
year,
again
this
cheaply
made
$5000
diamond
ring
lost
it's
center
stone
yet
again.
I
returned
back
to
the
store,
I
was
met
with
disbelief
that
this
happened
by
the
manager,
she
said
she's
never
seen
this
before
(found
out
later
this
was
a
lie).
It
was
replaced,
and
given
back
and
I
swear
within
months
of
the
second
replacement
MY
CENTER
STONE
DISAPPEARED
AGAIN.
I
have
never
in
my
life
heard
of
this
happening
ONE
time.
Let
alone
3
times!!!!
When
I
returned
with
my
ring
for
the
3rd
time,
I
asked
if
I
could
switch
it
for
an
entirely
new
ring
since
this
one
seems
to
be
clearly
faulty,
well
the
same
manager
who
"never
had
this
happen
before"
said
maybe
after
the
4th
time
they
will
replace
the
entire
ring
as
that's
what
happened
the
last
time
she
had
this
same
situation
happen.
So
apparently
I'm
not
the
only
one
this
has
happened
to...
and
it's
not
just
my
ring
design.
At
first
I
was
impressed
with
Michael
Hill's
lifetime
diamond
warranty
but
having
a
ring
from
them
for
4
years
now
and
having
to
deal
with
their
bullshit
I
realize
why
they
have
this
lifetime
warranty....
it's
because
their
rings
are
absolute
garbage.
The
second
time
it
happened
I
asked
them
to
put
extra
prongs
on
it
because
I
did
not
want
to
return
again
with
a
broken
diamond
ring,
and
let's
also
be
clear
the
center
stone
was
not
the
only
stones
to
ever
come
off
this
ring.
At
least
2-3
small
stones
have
come
off
as
well,
but
not
a
big
deal
when
they're
less
noticeable.
They
did
not
add
1
single
extra
prong
because
"it
was
fine
the
way
it
was."
Well
guess
what,
it
most
certainly
WAS
NOT
and
now
that
it's
happened
3
times,
now
they're
refusing
to
replace
the
center
diamond.
Claiming
inspections
should
be
done
every
6
months
or
when
their
garbage
ring
falls
apart
they
won't
fix
it.
It's
a
nice
way
to
get
around
having
to
fix
your
crappy
rings
and
diamonds.
Hide
behind
your
policies
and
inspections
when
you
know
very
well
you
should
be
fixing
this
ring
and
returning
it
to
me
in
pristine
condition.
How
is
it
that
my
lack
of
inspections
were
fine
to
replace
my
diamond
in
March
but
not
in
September??
The
ring
was
in
my
possession
for
less
than
6
months
before
your
diamond
fell
out
again....
i
didn't
even
have
a
chance
to
come
and
get
it
inspected
before
it
fell
out
again!!?
So
what
exactly
changed
between
getting
my
ring
back
and
having
the
center
stone
fall
out
again?
I'm
confused.
Why
was
it
ok
to
fix
the
second
time
but
now
the
3rd
time
it
isn't..
It's
the
same
inspections
you're
looking
at...
The
fact
that
you
had
the
nerve
to
ask
me
for
$2000
to
replace
the
diamond
that
you
cannot
secure
on
adequately
blows
my
mind.
At
this
point
every
single
prong
has
broken
off
yet
you
gave
me
a
ring
without
adding
more
prongs
like
I
asked
and
now
you
refuse
to
fix
it
once
it's
fallen
off
AGAIN.
disgusting.
If
you
think
I'm
spending
another
penny
at
your
store,
think
again.
I
will
never
in
my
life
shop
at
any
Michael
Hill
again
and
I
hope
whoever
is
reading
this
decides
to
spend
their
hard
earned
money
elsewhere
because
it
really
is
not
worth
the
money
your
gonna
spend
and
the
headache
of
having
to
deal
with
this
repeatedly
if
it
happens
to
you.
The
ring
has
been
off
my
finger
more
than
it's
been
on
my
finger
these
last
4
years
and
somehow
it
still
fell
apart
3
times!
I'm
waiting
for
your
call
Josh.
Been
a
week
and
manager
has
yet
to
reach
out.