Extremely rude. I was new to a Jewelry. I was supposed to buy some equipment from him. I never made any promises. I got very good deal on used equipment so I bought them and some stuff he was overcharging by even $100. So I bought them elsewhere. Three months goes by and I just need a few things, he was extremely rude. His exact words was “ if you don’t buy from me, I don’t sell to you. If you buy from someone else keep buying from someone else. If you buy from online keep buying from online.“ He has a reputation of being extremely rude and overpriced from most of the jewellery supply shops in Ottawa and from Montreal to Toronto, they’ve all heard of him because of his rudeness and his ridiculous prices. He will never get my business again and if you’re smart you would do your homework and stay away from him he’s a rude and has Outrageous prices

Dropped by as a new Jeweler looking at what is out there. The owner (sorry dont know his name) was incredible. To start he sold me a jewelers handbook that is used at the schools. Next he answered any questions I had and was happy to recommend exactly what I need. He was very helpful I would highly recommend you go check him out

He is so nice love is stuff the store is amazing would hundred percent go again

I finally get there today at 14h after a few hours drive, they were supposed to be open until 15h, shop was closed! I event sent an email earlier this week saying I would come over this week end and they answer back. Never have a note they were not open! I’ve tried to phone, no answer but the voice mail was saying it should be open until 15h. I’m hours from the store! Lost of time and gaz, I was minded to spend money to buy equipments...Will spend that money elsewhere...it’s over for me! So disappointed!

There are very few old school artisans left in this world. The gentleman who runs this store is most able and knowledgeable. The single star reviews left here are as unfair as their reasons. The cost of repairs and supplies are more than fair considering the skill set of the owner.

Wonderful experience shopping at Dows Supply Co today. The owner is really friendly, helpful and knowledgeable. He took time to answer all my questions and recommend the best tools. I am only just starting in jewellery making and I couldn't be happier I have found this place. This is definitely going to be my go to shop now. Just bear in mind that due to Covid-19 their hours have been reduced so make sure to call before dropping by.

This shop is full of amazing tools for jewelry making. Also it's a must see for the most unique beads/semi precious stones. Have found some of my favourite beads at this shop. #beaders The owner is very knowledgeable and helpful. A shop full of everything on my wish list. A MUST VISIT!

Went in today at 2:10pm. Store sign says 3:00pm, online hours 3:00pm. Not even 1 minute goes by and he said "Can I help?" I said "not yet, I just want to look at the beads" he immediately said "I close at 2:30. I close at 2:30. Come back. I close now" and started shoo-ing me away out the door. It wasn't even 2:15 and he was kicking me out. I was going to spend my money here, but I definitely won't be back. I will spend my money at the other beading store down the road.

Wow no website listed. not going inside just to find out prices are a rip-off.

Zenith was super friendly when I went in today. He’s trying to clear out his stock and gave me 20% off for spending $50. From top to bottom: Carnelian, obsidian, laboradite (shines like moonstone), goldstone, red ocean jasper, pineapple jasper (I think). The stones are well polished and look beautiful. I’ll definitely be back.

Owner was so helpful and nice. Top level service and truly a local business.

Very informative, excellent service. I'm greeted with a friendly kindness each time I visit! Very reasonable pricing, wide variety of tools and supplies. I can't recommend Dowd more for convenience, selection, and nice conversation!!

Got a watch battery changed, very quick and friendly. Looks like a great place to buy supplies if you make or sell jewellery.

This is a wonderful store for metal-smithing. The owner is always welcoming and will to offer great advise as to which tool is best suited for your project. Will quickly order items that is not in stock. His casting service is quick, and of excellent quality. This should be your first stop for all your jewelry making needs.

Good luck on the next chapter thank you for the service you brought to the community it’s not always easy to run a small business but I’m sure many people appreciated having you locally accessible to them so that they can enjoy their hobbies. Thank you for your help today and you’re kindness.

bussed out in the rain and arrived at 2:20pm on thursday. shop was completely closed despite their sign saying they close at 3, and google saying the same thing

Mr Dowd is a kind and knowledgeable proprietor. High quality products and willing to help people learn about rock tumbling. Mr Dowd, the stone we couldn't remember its name: lapis lazuli!