Ottawa Gold image

Ottawa Gold

Jewelry store Jeweler Jewelry buyer Gold dealer Diamond dealer Jewelry appraiser Pawn shop Diamond buyer Coin dealer Scrap metal dealer

One of the Most Reviewed Jewelry stores in (Old) Ottawa


Address

1309 Carling Ave, Ottawa, ON K1Z 7K8, Canada

Website

www.ottawagold.ca

Contact

+1 613-979-4653

Rating on Google Maps

4.90 (410 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 5 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: gold (33) Ottawa (26) Gold (26) process (23) recommend (21) experience (16) Joaquin (16) service (14) price (14) explained (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Bruce S. 3 months ago on Google • 12 reviews New
    What a pleasure to take a dental gold crown, that was just kicking around in a drawer, to Ottawa Gold and have Shawn present me with a cheque for $53.18. Very convenient location in the Westgate Shopping Centre. I’m a happy customer and I will certainly be back with any other gold or silver I may have.
    1 person found this review helpful 👍

  • 4/5 Antoine O. 1 year ago on Google
    Excellent customer service, the employee took the time to explain pricing policy and provided an approximate quote in the phone when I indicated I wanted to have a clear idea before going on-site. Price offered is business standard, but with courteous service and transparent information. Although I didn’t decide if I would sell it there, I would recommend their services if you’re looking to sell gold quickly at a fair market price (still below gold spot price).
    1 person found this review helpful 👍

  • 5/5 Margaret H. 2 years ago on Google
    Great experience! Joaquin was helpful, knowledgeable and addressed my many questions. He took his time and explained the process to me thoroughly. Thank you, Joaquin! I will be sure to recommend Ottawa Gold Buyers to friends and family.
    1 person found this review helpful 👍

  • 5/5 Iain H. 2 years ago on Google
    I popped in on Saturday the 12th to see about selling some gold and silver I had no use for. Eddie was very pleasant, civil, and courteous to deal with, and I was in and out in less than 10 minutes. The rate I was offered also matched their website (which itself has very good information to educate people wanting to sell gold and silver), so no surprises or hidden gotchas. A good location to get to in the Westgate Mall, which itself is easy to get to.
    1 person found this review helpful 👍

  • 5/5 Tristan T. 2 years ago on Google
    Stopped in today and met with Joaquin, he was awesome to deal with. He went through the process, explained how he was evaluating all my items, (that was cool), and cut me a cheque on the spot! I would higly recomend Ottawa Gold and ask for Joaquin!
    1 person found this review helpful 👍

  • 5/5 Mary D. 3 years ago on Google
    We thoroughly enjoyed our experience this morning selling our coin collection. Chris was amazing from start to finish. He was very thorough and explained the various procedures of testing, etc. We would definitely recommend this business to anyone who is looking for a reputable company to handle your years of collecting. We felt confident that we were dealing with a very honest company.
    1 person found this review helpful 👍

  • 5/5 josh w. 2 months ago on Google • 37 reviews New
    Went in today and saw Brennan . They where super professional and knowledgeable. Tested everything and even moved what I thought was a silver chain over to the 10k gold as it was white gold. I will definitely be returning

  • 5/5 Lighthouseforgems 2 months ago on Google • 9 reviews New
    Gabana was extremely helpful, friendly and so nice to deal with. The process was simple and fair. I recommend for anyone looking for a quick turnover of jewellery and coins/bullion. Thank you!

  • 5/5 Tanya T. 4 months ago on Google • 5 reviews
    I have visited Canada Gold, Ottawa West twice in the past month to sell various gold pieces. The two employees we met with were incredibly knowledgeable and trustworthy. They did not say anything different from what was described on their website. Very professional, I highly recommend them.

  • 5/5 Cameron M. 4 months ago on Google • 4 reviews
    Joaquin helped me out at the end of last week to appraise and buy some of the odds and ends I had. He was polite, transparent and professional throughout the process. He even referred me to a watch specialist for some of the other pieces I wanted looked at.Highly recommend.

  • 5/5 Alain C. 6 months ago on Google • 3 reviews
    Had a first good experience with Joaquin today. (September 11, 2023). Was given a good amount for my gold. Very knowledgeable and I learned a few things in the process. The place is safe and facility is clean and looks professional. Thank you.....Sincerely , Diane C.

  • 5/5 Chantal L. 3 months ago on Google • 3 reviews New
    Excellent service. I got the best price for my jewelry after having visited 6 jewelry stores. Don't hesitate to visit Ottawa Gold.

  • 5/5 Lise D. 8 months ago on Google
    Gabana was knowledgeable, easy to deal with and friendly. The transaction was smooth, fair and equitable. I've dealth with Canada Gold a number of times and have always been happy.

  • 5/5 Me M. 1 year ago on Google
    Just purchased silver maples from Lefika @ Ottawa Gold, Carling ave location and I wanted to share my awesome experience. I've purchased from them before and will continue to use ONLY this reputable dealer. Price was fair, he let us test our silver with the scale and xray and even let me test the silver that I purchased last time! Cannot say enough about how reassuring it is to feel confident when buying bullion, so thank you Ottawa Gold and Letika!!! Initial trip was a referral and I would only EVER refer a friend or family to this dealer. A+ service and 5 ☆ review from my wife and I. Thank you :) :)

  • 5/5 Ryan S. 1 year ago on Google
    Sydney and Mitchell were absolutely fantastic to deal with. They explained everything thoroughly and walked me through the selling process for the gold I had brought in. The price for each item was given, and written down for me so I could decide if I liked the price. No pressure provided at all. Very happy!

  • 5/5 Roxann S. 1 year ago on Google
    Excellent experience a few weekends ago. They were very busy and kept apologizing for the wait and offered me a chair while I waited. Joaquin was very informative, talked me through pricing and was very transparent on the process, doing all calculations in front of me and showing me the current value of my items on the computer. Did the tests and authenticated my items quickly, but I never felt rushed and was given fair market value. I traveled from out of town and will be doing so again as they truly give the best value back. Have already told my friends and family looking to offload any gold pieces to make the trip.

  • 5/5 Janet B. 10 months ago on Google
    My friend and I arrived and were immediately invited in to have our old jewellery appraised and a quote given by Joaquin. He was very knowledgeable, friendly and attentive to our questions. Overall a wonderful experience and we felt we received a fair price for items that have been collecting dust in a drawer for years. Thank you Joaquin

  • 5/5 Alyson M. 11 months ago on Google
    I took various pieces of old jewellery into Canada Gold, Ottawa West, and was very satisfied with the service I received. It was the first time I had ever sold gold, and I was a concerned about whether I would receive a good price. Joaquin explained exactly how the value would be determined and patiently answered any questions I had. He even explained the science behind the tests used to determine the karat value of the gold. He was a pleasure to deal with, and I was very satisfied with the price offered.

  • 5/5 Katalin D. 1 year ago on Google
    Lefika was knowledgeable and fair. He answered all my questions and above all he was patient. Buying my scrap metals was quick and easy process as it was safe. Highly recommend Ottawa Gold.

  • 5/5 Michelle L. 10 months ago on Google
    Brought some gold jewellery in to Canada Gold, Ottawa East. It was sitting in the drawer collecting dust for years. I was greeted by Mitchell who walked me through the entire process. He was very patient and answered all my questions. I was very happy with the amount of money received for the few articles of gold. Would highly recommend this business.

  • 5/5 Vi R. 6 months ago on Google
    The process of selling my jewelry was very pleasant. Joaquin was knowledgeable and helpful and very efficient. No appointment required and we left with a cheque in hand. I would definitely use this service again.

  • 5/5 Geoffrey W. 11 months ago on Google
    Mitchell helped me get rid of some gold and jewelry. Explained the process, informative, showed me exactly what he was doing with the various pieces. There was no mystery, up selling, haggling or confusing procedure. It was quick, simple. My estimated value was pretty much what I received. Would recommend them. In fact we are returning with more.

  • 5/5 yvan c. 5 months ago on Google
    The sales rep., Joaquin Mitchell was very helpful, knowledgable and courteous. He explained what brands of flatware contained silver and how the silver was extracted from the stainless steel cutlery. It was a very interesting education for me as I had little knowledge about this subject. An interesting and rewarding - knowledge wise and financially - experience. Thank you Ottawa Gold.

  • 5/5 Jennifer J. 4 months ago on Google
    Had an amazing first trip to Ottawa Gold. Mike was extremely knowledgeable and I felt very comfortable trusting him with my items and getting a good price. Thx for all your help! I’ll be back!

  • 5/5 Natalie G. 8 months ago on Google
    Tried one of those gold buyers that leave flyers in your post and had a bad feeling about their offers (that I was being cheated), so we tried this place. Well, well, well... I would have been shunted out of several hundred dollars by the others, but here, everything was done in the open (weighing the gold items by special machinery), coin price vetting online in front of us, explanation on their methods and pricing of gold, gems, etc..., and I had a good gut feeling! Special mention of thanks to Joaquin who even made a recommendation on where to go with a timepiece to get more value from the item! Definitely going back here!

  • 5/5 Marina D. 1 year ago on Google
    Tanner was amazing!!! Very friendly, knowledgeable and explained the process in precise detail. Highly recommend Ottawa Gold!!

  • 5/5 Michael R. 2 years ago on Google
    First time dealing with Ottawa Gold. What a great experience! Cam and Tanner were very helpful and took the time to explain their process and how my gold chain would be evaluated. I'm confident that they gave me the best price for my gold. I appreciated their honesty and professionalism.

  • 5/5 Melanie F. 2 years ago on Google
    Quick service, good price for gold.

  • 5/5 Jeff M. 2 years ago on Google
    Dealt with Cam yesterday for the second time. Very much appreciate his diligence and honesty throughout the process. Very professional and friendly atmosphere. Deal with confidence. I will visit again soon.

  • 5/5 Kelsey S. 2 years ago on Google
    Tanner has been the most helpful with all my purchases. I completely recommend and trust his judgement. There prices are fair and accurate, they also have a good inventory.

  • 5/5 Malcolm H. 2 years ago on Google
    Selling gold items is a stressful exercise if it is a first time adventure. The fear is of being gouged or robbed of your precious items or the receipt of a sale. Well fear not at Ottawa Gold Buyers. My wife and I had a recent visit that turned out to be a very pleasant and rewarding experience. We were treated with respectful and friendly service without any pressure or haggling. The procedure was fully explained by our contact, Cameron, and we were provided with a fair market price for our gold treasures. They have an excellent rating with the BBB that is well deserved. I highly recommend a visit at your earliest convenience to turn that gold into cash.

  • 5/5 Lou S. 2 years ago on Google
    I had a very positive experience and would recommend this business . Eddie was helpful , professional , honest and made the process easy and informative.

  • 5/5 Monique “Moe” R. 1 year ago on Google
    I highly recommend using Ottawa Gold to exchange your gold jewelery with. I received excellent customer service from Joaquin and he explained the process clearly and the prices were fair and reasonable. It was a very good experience.

  • 5/5 Tony 1 year ago on Google
    I went to the East end location in Gloucester to sell silver bullion bars and Firas offered a great service. He was quick and professional! I definitely recommend it as a place to buy and sell your bullion.

  • 5/5 DLK 1 year ago on Google
    Professional attitude and service. Their margins are high but I wouldn't hesitate to recommend them. Mitchel at the Ottawa West location was helpful and it took me less than 15 minutes to complete two transactions.

  • 5/5 Lena T. 1 year ago on Google
    I dropped by with some bracelets, a pendant, and a couple of rings and received amazing service from Mike, he was quick, thorough & efficient! I was in there no more than 10-15 minutes.

  • 5/5 Bread L. 1 year ago on Google
    Great service! Tanner was so helpful and easy to work with, I’ll be a repeat customer!! Thanks again!

  • 5/5 Carrie 2 years ago on Google
    Super quick and easy experience with Firas Tanner. Super polite and kind to explain the whole testing and evaluation process. We were in and out in under 10 minutes and super pleased with the amount we were offered. Recommended!

  • 5/5 Wendy W. 1 year ago on Google
    I had been looking for a reputable place to bring some jewelry to sell and that was exactly what I found at Ottawa Gold. When I first phoned to inquire I immediately got a good feeling about this place. I had already read the reviews and was ready to go. The level.of professionalism was top notch as was the entire process with Lefika.

  • 5/5 Helen A. 1 year ago on Google
    I visited Ottawa Gold today with some gold jewelry that I first wanted to have evaluated, then decide whether or not to sell the pieces. I was served by Joaquin and told him that this was my first experience with a gold buyer. He was extremely patient and explained the entire process to me and answered all of my questions. He examined my jewelry carefully and provided a detailed account of the value of each piece. I would not hesitate to recommend Ottawa Gold and, in particular, Joaquin.

  • 5/5 Seema B. 1 year ago on Google
    I can't say enough about what a great experience we had here with Mitchell, Mike and Tanner. They were so helpful and knowledgeable. Highly recommend dropping in to sell your gold. Also, they have a great printer ;)

  • 5/5 Sue M. 1 year ago on Google
    I stopped by with a lot of gold jewellery without an appointment and was seen right away by Mitchell. He was friendly, patient and professional categorizing and testing all the pieces. I was very pleased with the service as well as the fair price I was given for all the pieces. I would definitely go back again.

  • 5/5 Jeremy T. 1 year ago on Google
    Nothing but great things to share about Ottawa Gold and specifically Tanner. Its obvious that they prioritize the customer experience and Tanner does a great job explaining their process and answering any questions or concerns. Upfront, honest, and super professional. Definitely recommend Ottawa Gold.

  • 5/5 Nancy T. 1 year ago on Google
    My daughter and I went to Ottawa Gold at Westgate for the first time. Mitchell was awesome, he explained the process to us, he walked us through every step. Since this was our 1st time I felt very confident. Thank you so much. Truly appreciated the whole experience and not having to make an appointment was the best.

  • 5/5 John A. 4 months ago on Google • 1 review
    Enjoyed a pleasant hour or so with Brennan as he sorted , tested and computed the value of dozens of old coins and gold jewelry bits. He described each step in the process and provided valuable advice. We left happily surprised by the value of our small treasure and can readily recommend Ottawa Gold.

  • 5/5 Tim D. 3 months ago on Google • 2 reviews New
    My first visit to Ottawa Gold was great. Shawn guided me through the process and he was very informative about the testing. I would go back with more reclaim silver and gold without hesitation.

  • 5/5 T W. 4 months ago on Google • 1 review
    Brennan did an outstanding job helping my brother and I sort through, test and value the pieces we brought in today. Quite surprised and pleased with the value. He was pleasant, professional and informative. Ask for Brennan when you visit. Highly recommend Ottawa Gold.


Call +1 613-979-4653 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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