3/5 Karen N. 2 years ago on Google
I'm
only
giving
a
3
star
because
of
the
poor
receptionist
who
works
there.
The
doctor
is
great
but
not
so
much
his
staff.
He
should
definitely
hire
better
staffs.
They
lack
professionalism.
There
were
several
incidents
that
happened
like
losing
my
puppy
record,
but
I
let
them
all
slide
until
now.
1/
Called
in
to
book
a
follow
up
appointment
for
my
new
puppy
to
get
shot
and
she
tells
me
my
puppy
is
overdue
for
shot
but
they
don't
have
anything
for
like
3
weeks.
Fine,
I'll
take
it
since
I
need
the
vaccine
for
my
puppy.
2/
Called
in
for
UTI
for
my
other
dog,
and
she
tells
me
there
is
no
appointments
available
for
2
weeks.
How
does
that
help
my
dog's
UTI?
3/
Called
in
today,
August
16,
2021,
for
an
appointment
for
my
puppy,
who
has
what
it
looks
like
hemorrhage
in
one
of
her
eye.
She
told
me
again
there
is
no
appointment
until
next
week?
Again,
how
does
this
help
my
dog?
I
don't
understand
what
kind
of
animal
hospital
is
this
if
there
is
no
appointment
availability
in
the
next
few
days...1
or
2
weeks
for
an
appointment
isn't
going
to
help
my
dog.
My
dog's
UTI
isn't
considered
an
emergency
so
I
wouldn't
go
to
the
24
hour
emergency
hospital
for
that.
My
puppy's
eye
hemorrhage
is
now
being
looked
at
by
Alta
Vista
Animal
Hospital,
who
the
receptionist
there
was
happy
to
fit
her
in.
Anyways,
if
you
can
ever
get
your
dogs
in
to
see
the
vet,
it's
great
because
he's
a
great
doctor.
I
will
not
be
returning
here
for
my
dog's
future
spay
appointment
or
anything
else
as
I
can't
deal
with
the
receptionist
and
their
lack
of
appointments.
And
don't
blame
this
on
COVID
or
anything
along
that
line
as
it's
getting
old.
I
came
from
Toronto
who
has
10x
the
animals
&
pets,
and
yet
I
am
always
able
to
get
an
appointment
within
the
day
or
two
of
calling.