Featured Reviews


Frequently mentioned in reviews: staff (21) care (16) great (13) clinic (11) cats (11) recommend (11) Glebe (11) dogs (11) experience (10) Hospital (10)
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  • 2/5 Sarah 2 years ago on Google
    First appointment was fine however became super unorganized and unprofessional. Staff talked about other clients at the reception, in a non-professional manner. Staff kept losing my dog's history/background, requesting updates (that were also done at their own clinic?). Lastly, the annual exam done by the doctor probably lasted 2 seconds and involved no physical exam. When we'd ask the doctor questions, we always felt rushed and as if he didn't care to be there.
    10 people found this review helpful 👍

  • 1/5 Lauren 1 year ago on Google
    I went here a few months ago to get my cats eyes looked at because she was showing symptoms of an upper respiratory infection. The vet barely examined her and said she was fine. My cat kept getting sicker until I had to take her to emergency where they said she had the infection (all along). This could have been avoided by doing a proper examination. Pretty disappointed.
    9 people found this review helpful 👍

  • 1/5 Curt H. 8 months ago on Google
    I usually don't give reviews like this but overall, my experience was terrible. The staff all seemed nice and friendly but also clearly seemed unhappy and/or discouraged. The air seemed heavy. The vet that used to be here was great but the new one was very rude and dismissive. He seemed annoyed at my being there, going so far as to ask why I was even there. All the while, we were told to bring the pet in for a mandatory check-up or her prescriptions wouldn't be renewed. I politely explained this to him and he got noticibly more dissonant, then proceeded to listen to her lungs for 5 seconds, opened her mouth and looked down into it for 5 seconds, told me I can talk to the staff at the front desk for any prescriptions, and left. A total of maybe 4 minutes of uncomfortable interaction and wound up paying $100 for his time and $200 in prescriptions. Do not recommend. Wish I could give 0 stars.
    8 people found this review helpful 👍

  • 1/5 Monica B. 1 year ago on Google
    I wish I didn't need to write this negative review, but the wellbeing of our pets is critical - I would completely not recommend the Glebe Pet Hospital. We brought our cats in a few times between Spring 2020 and summer 2021 - we had recently adopted them, and Glebe is close to where we live. But, we faced major lack of organization of our two cats' files, lack of compassion when we came in with concerns about our cats, and the lack of professionalism and respect overall. Every time I came in for an appointment, I would have to remind the front desk staff, and then also the vet once in the room why I was there for an appointment. They would ask me details about our cats' medical history that I didn't necessarily know (because it's all in their files... and I stressed to them that I really didn't know everything because our cats were recently adopted), and then be disgruntled towards me when I didn't know the info. ... Which they should have on file. This was a tiring, repeated issue. But the biggest challenge was frankly my interactions with Dr. Fattah. I brought the cats in with concern that they were losing weight too quickly on the diet we were told to put them on - I was dismissed, ignored, and made uncomfortable by he and the other male vet tech who made it seem as though my concerns were all just in my head. I got no guidance or help. When we brought our one of our cats to a different vet several months later, our new vet was shocked that Glebe hadn't expressed concern at the rapid rate our cats were losing weight, and that they hadn't listened to these concerns. (p.s. I love Dr O'Ree at the Alta Vista Animal Hospital). Dr. Fattah would often express to me that we may as well just "wait and see" how our cats' health improved, rather than running certain tests or doing check-up appointments, with the angle that that would save us money. But I will gladly spend any money if you're telling me you think my cat may be ill and I should run a test... it was very puzzling, taxing, confusing conversations with this vet, every time. There's a lot more I could say... but bottom line is I would entirely not recommend the Glebe Pet Hospital. They're disorganized, and don't put pet's health and care as the first priority.
    8 people found this review helpful 👍

  • 1/5 Katie 9 months ago on Google
    Bad Experience. I brought my puppy here to get her first shot. Not only were the staff incredibly unfriendly but the facilities were very unclean. As a new dog owner I had tons of questions for the vet, but only received a reply of "look it up online". Thinking I'd give it another shot, I went in to inquire about an appointment and advice on my puppy's eye infection. As a worried dog owner, the desk staff or 'medical assistant' was the least helpful. Understandably busy, they could not get my puppy in for 3 weeks. As this was an emergency, I asked if there was anything I could do beforehand or advice on where I could take her if things progress.. the response from the team was again "look it up online". Surprising that the generic response to an acclaimed facility was to google information. Disappointed, and I hope that no one else especially new and hyper worried pet owners have to experience this.
    6 people found this review helpful 👍

  • 5/5 Cate 1 year ago on Google
    Sorry to hear some people have been unhappy with the clinic. Dr. Fattah has been working there solo because of the shortage of vets and the great rush to get pets during the pandemic. I have been taking my dogs and cats there for a long time and found the clinic does not up-sell as others do and Dr. Fattah will make cost-saving suggestions. The care my dogs received has always been excellent. They are not an emergency clinic but regular appointments have always been a great experience. Many people are not prepared for the expense of caring for animals so think about it before you get one.
    6 people found this review helpful 👍

  • 1/5 yasmin b. 7 months ago on Google
    Brought my dog here since he was a puppy, everything seemed fine until he needed surgery. They butchered his cherry eye surgery (you can literally see where he cut and it still pops out). I paid for an exploratory surgery for them to find my dogs undescended testicle and he said it wasn’t there (it’s very rare). Over 1 year later I go to another vet and they find it with an ultrasound, right where it should be and where it should be checked. My dog needed to have another surgery which resulted in complications because it was inside him too long. Took them weeks to get back to me and didn’t offer any solution. Best part, they didn’t refund the entire surgery. Which was also overpriced according to my new vet. Do not take your dog here. My dog went through the trauma for two surgeries when it should have been done in one. I cannot stress it enough, DO NOT take any animal here.
    3 people found this review helpful 👍

  • 5/5 Luke G. 3 years ago on Google
    This review is long overdue. In summer 2018 my dog Ava had an unfortunate accident where she tore her CCL while playing fetch. To put this experience simply, Dr. Fattah fixed my dog's leg and within a few months after surgery, she was back to running like normal. My dog is very active and runs very fast. Almost 3 years later, at 8 years old, she is running like nothing ever happened. When she originally injured herself I was worried that she would have permanent lameness in her leg, but there is absolutely none. Dr. Fattah is very direct and straight to the point, no BS. He gave me 2 options for surgery, and recommended the much more affordable option which evidently worked. The staff at Glebe Animal Hospital are always very nice and I would recommend this vet to anyone.
    3 people found this review helpful 👍

  • 1/5 A C. 10 months ago on Google
    I went in for an emergency on my dog but unfortunately they diagnosed a mammal tumor and say she would need an operation because she would die soon. I went to a different vet for a second opinion as the surgery was high risk for my 13 years old dog. The second vet told me she was healthy and the « tumor » was most likely just a little infection that past with antibiotics. She never had a tumor in the first place. I would have putted my dog at risk for something she didn’t have. He barely touched her and was able to confirm that she was dying. This was an awful experience for us!!! Get second option before doing anything!!!
    2 people found this review helpful 👍

  • 1/5 Sydney H. 1 year ago on Google
    Very inconsiderate of the animals they bring in - there is a reason there are always open appointments. the vet barely examines the animal to begin with and expects you to fork over a ridiculous fee after. High prices for low quality service, no thoroughness, care, or respect for the animals nor their worried owners from the vets here. Front desk staff is very nice, but the rest of this establishment is extremely poor. Highly recommend going elsewhere (where the vets actually care) for the sake of your pets.
    2 people found this review helpful 👍

  • 2/5 Elena C. 1 year ago on Google
    We used to go their with our previous dog, only because it was a walking distance. They do their job, but that's it. The whole place has a tired look, and it expands to the staff. Just my opinion, of course. Recently we got a new puppy who was spayed there last month. The cone of shame (which is also a day-before-yesterday approach now that there are post-op suits available) stayed on for the prescribed two weeks. Unfortunately, 10 days post-op she developed a wound infection, which can happen, no biggie. When I called the hospital, the vet was "out of the office and the country for two weeks", according to the staff, who also advised us to go to a different vet. We did that, and we'll never go back to the Glebe Pet Hospital. The staff - when I called twice within a week - advised me to take pictures of the wound, which was steadily worsening, and email them to the office. As you might guess, it did nothing to help our situation. The phone response I received was "the wound is not ideal, but not too bad" and "We are not vets". FYI, I am an RN and I know an infected wound vs an inflamed one. Finally, we got a kind and considerate home visiting vet who removed the sutures and put her on antibiotics. All is well now, and goodbye, Glebe Pet Hospital.
    2 people found this review helpful 👍

  • 1/5 Melanie Illingworth K. 1 year ago on Google
    I find the staff quite rude, competitive, and talk behind each other's backs. The vets don't really care, it's more like a revolving door. For example, when one of my dogs had her checkup, the vet said "she has a hernia, make an appointment to get it fixed" and that was the end of the check up an conversation! I also got conned into spending $600 on medication that my dogs didn't really need. It was too late though as they were ordered. I was never advised in advance of the cost nor was I given an opportunity to think about it.
    2 people found this review helpful 👍

  • 1/5 Stephanie B. 2 years ago on Google
    Update: We gave them a second chance and went back.. and it was the exact same as the first. It's almost like the vet was too afraid of my totally non-violent & locally well-loved dog to do any tests. 🤦🏽‍♀️ Now my dog, who's never had an accident, doesn't want to urinate outside-- we didn't get any cultures, blood tests, & I even paid to have all his shots done... Yet he was still impossibly lazy and sub-par. How are we supposed to get decent vet service in this city when this is the best we've had yet, and it totally sucked.
    1 person found this review helpful 👍

  • 5/5 samantha n. 7 months ago on Google
    Great place! When I called to say my cat was unwell they saw him the same day, with no waiting time. Dr. Fattah looked at him quickly and immediately knew exactly what was wrong. He's completely direct, matter-of-fact, and doesn't try to sell you on expensive, unnecessary treatments or products. They even tested his stool sample right then in under 10 mins. The staff is very friendly and helpful. Finally found the right vet!
    1 person found this review helpful 👍

  • 3/5 Camille M. 1 year ago on Google
    It has good prices but I wouldn’t recommend going there. The staff tend to be rude, wouldn’t even make eye contact and they would barely explain the procedures. Took my cat there, the vet was in and out in 3 minutes, almost without saying a thing. I had to keep asking questions to know if everything was alright and what to do next. It’s not a terrible place but definitely not coming back ever again.
    1 person found this review helpful 👍

  • 5/5 Len B. 1 year ago on Google
    I originally booked a booster shot appointment here because it had the most affordable price. But I will now be making glebe pet hospital my only vet because of their outstanding service. They checked my prior file from my other vet and noticed my dog would need a different booster in less than a month so they asked me if I wanted to do them both at the same time. Also, the booster shot came with a regular examination and the vet was able to diagnose the rash on my dogs belly. He prescribed a medication for it and it is now completely healed. I also bought a cone from them and a large bottle of ear cleaner and deodorizer. With those products, the medication and two different booster shot for $218. Which is almost 100$ less than treatwell wanted for just the single booster shot. The vet was nice and accommodating to me and my 2 year old daughter. I was hesitant to book based on some of the bad reviews but I am so thankful I tried this place and saw with my eyes the great team working here and the outstanding service they provided me with.
    1 person found this review helpful 👍

  • 5/5 Drew G. 1 year ago on Google
    While they were very busy, and slightly rushed at the start, once it got down to properly explaining what they were doing and needed done they took the tine and made sure i understood. For both my and my cats first time to a vet, a very great experience. Thank you.
    1 person found this review helpful 👍

  • 2/5 Faye W. 2 years ago on Google
    Brought my cat to this hospital to check about a URI and some missing teeth. The vet gave us antibiotics, told us that the URI issue is chronic, nothing he can do, but to take medication when it happens. We proceed to ask about the teeth, he answered “I couldn’t fix everything in one visit, you come back for the teeth in a different visit. I cannot treat the teeth when there is a URI going on.” I asked more about the teeth because we do not want to treat the teeth in this visit but just want to know if our cat is in pain. The vet appeared to be impatient and annoyed, and said yes she probably has some teeth issue but come back for another visit. The vet doesn’t seem to care, and I will not recommend you to visit here if you are looking for attentive and caring vet. I was here five years ago and it was a different vet, she gave the best care that she could when my cat was diagnosed with wet FIP. And that’s the only reason I am giving it a two star instead of one.
    1 person found this review helpful 👍

  • 5/5 Florence M. 9 months ago on Google
    We have been dealing with Dr Fattah for 24 years now. He took great care of our 2 budgies and is currently taking care of our miniature poodle Ginger. He has always been very kind and available to us when we've needed him. A great Veterinarian!!!

  • 5/5 Erica A. 5 months ago on Google
    My cats are always nervous to go to the vet, but they always get top-tier love and care here!

  • 5/5 Chasya C. 2 years ago on Google
    The Veterinary Technician Malika is very thorough when answering questions and relaying information. She’s a great help and so nice to speak to!

  • 5/5 Broken “Gimp” P. 3 months ago on Google New
    I wouldn't say I loved the experience I had to buy putting my beautiful cat down But They made the experience as bearable as they could they consoled me and my partner as we were loosing a member of our family I will recommend everyone to take your animal to this place because they have compassion amd they truly care about your animal and you and they are well priced and good hearted people Thank you again if you read this review for all you did for us

  • 5/5 iSha M. 2 years ago on Google
    I seem to sound as if it’s an emergency every time I call and they are always quick to response and treat me kindly. Dr Hussein was kind enough to fix a situation at a minimal cost because my cat rough housed with our daughter’s visiting cat and ripped his stitch open… it had already cost quite a bit and dr Hussein gave us a break..I’m grateful 😊

  • 4/5 Céline 5 months ago on Google
    So far, the experience at this vet has been excellent. I like that the vet is straight to the point. We tried VCA and noticed they recommended many procedures; here, I felt that the vet only suggested what was needed. When I was there, the vet techs were also friendly and seemed knowledgeable. They did their best to hold my cat for her blood tests. Thank you for your service and fair prices. You are helping pet owners like me and we appreciate you.

  • 5/5 Hailey S. 4 months ago on Google
    Great service, always fast and efficient. I love that we can get an appointment without a long wait and they are always helpful and offer great level of care to all pets. They were recommended to us by another friend, and we have recommended them to others as well. Great clinic

  • 5/5 Ryan S. 2 years ago on Google
    This is one of the only well priced vets within the city limits. My dog had an eye infection and most places said $100 + just to see the vet, not including the meds needed. Their consultation fee was only $75 ($85 with tax). Total was $116 which was about what most places wanted just for the consultation. Thanks so much!

  • 5/5 Muslex 11 months ago on Google
    Been taking my pet to Glebe Pet Hospital for 13 years. Dr. Fattah is Wonderful, he is very personable, polite, and understands people. Very good at his job and ensures everyone is happy. The staff are very helpful from booking appointments to ordering specific food the car needs. Thank you!

  • 5/5 Wan-Yi H. 1 year ago on Google
    I brought my cats and foster cat to this place since 2005. This is the veterinary hospital of my choice. The doctor is kind, compassionate; the charges are transparent and we'll broken down so one can see what he/she is paying for. They also explain the procedure needed, the purpose of the procedure and the cost before performing any. This give pet owner the choice on the timing. I sincerely pray for health and happiness of all the staff and doctor of this hospital, I also pray for the continuous success of this place!

  • 5/5 Ben K. 11 months ago on Google
    No-nonsense, reliable local vet clinic. I've been here on multiple occasions with both my cat and dog. Let's just say that neither of my pets are comfortable being in the clinic, but the staff and vets here are comforting and kind. Their availability is flexible, and they are up front about the business aspects of the vet-patient-pet owner relationship: the vet is frank about the expense of services and offers reasonable options before proceeding.

  • 5/5 michele d. 1 year ago on Google
    Amazing experience! Such a fantastic vet, very professional, and even made suggestions to save me as much money as possible. Definitely would recommend this vet to anyone looking for one!

  • 5/5 Livie J J. 2 years ago on Google
    I would give it more stars if I could this place is fantastic the staff is amazing the vet is even better I highly suggest and recommend this place for all types of animals

  • 4/5 Gennesse W. 2 years ago on Google
    These are a good vet with fair pricing. They can be a little slow with food, medication and faxing other vet offices though. The vet techs are always great

  • 4/5 Jordan I. 1 year ago on Google
    The staff were courteous, quick, and professional with my dogs. Getting the medication I required and being able to pay quickly on the spot without delay was convenient. I felt my dogs were well-checked by the veterinarian. Overall, I am happy with the service and I'll continue using this clinic for future needs for my dogs. My only recommendation would be to update that decor and modernize the place to some degree. I found the ventilation wasn't great, as some odours were quite strong when walking through the hallway to weigh my dogs. Other than that, everything was great!

  • 5/5 Vanessa F. 1 year ago on Google
    My friends recommended the Glebe Pet Hospital to me because they’ve been coming here for years. I brought my kitten for a vaccine for the first time last month and the staff were friendly and very fast. Their schedule is pretty open so it wasn’t difficult to make an appointment. When my kitten was sick the following week they were responsive and helpful over the phone 📞

  • 5/5 Toddrick M. 1 year ago on Google
    There's a lot of reviews on this place and I want to add mine because I think it's a good small vet clinic with reasonable prices. The Dr. Fattah is a nice man and showed nothing but patience for my 100lb mastiff who is not a fan of vet exams. With the help of a nurse we were able to quickly get all the needed vaccines in my dog. The nurses were both very kind and understanding of my dogs fear aggression and allowed us to keep him in a room to avoid him getting more anxious than he already was at the vet. All in all I can comfortably say I recommend this vet especially for the low price you get charged.

  • 5/5 Jessie J. 1 year ago on Google
    Amazing vet at a low cost compared to others, they took care of my baby Dakota, put down my precious Minnesota and now have examined a new cat that was surrendered to me. Always amazing service and very warming.

  • 5/5 JL B. 1 year ago on Google
    I work at another clinic in the area who had a couple with a sick hedgehog show-up as a walk-in. Unfortunately, we are not a clinic that is equipped to provide care to exotic species such as these, which meant there was almost nothing we could do for this sick animal. Glebe Pet Hospital agreed to take the patient no questions asked and booked the couple an appointment within the hour on a busy Saturday afternoon when they were already booked solid for the day. This sort of thing doesn't get spoken about enough in the vet industry and Glebe Pet Hospital truly deserves to be commended for stepping up in this situation. Thank you to you and your staff, your help is truly appreciated. Regards, - L

  • 5/5 Laura R. 1 year ago on Google
    Excellent care...decent prices. Went in cause my vet is booked out 3 months in advance and emerge pricing was outrageous. Dr. Fatah was able to squeeze me in and he was very diligent. The staff were great and they were busy so multitasking in this job is a must. Great job everyone

  • 5/5 Dodi C. 1 year ago on Google
    I love going there. Dr Hussein, owner of hospital, is very knowledgeable and never fails me with my kitty. Though the hospital is currently understaffed, yet they still maintain the same level of service. They are amazingly professional. They also can help on ordering veterinary products that are not available at store


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