Lifemark Physiotherapy Carlingwood Mall image

Lifemark Physiotherapy Carlingwood Mall

Massage therapist Physiotherapist Psychotherapist Occupational therapist Speech pathologist Kinesiologist

👍👍 Christina Dorcas is a master OT. Not only does she have an incredible bag of tricks up her sleeve that she shares in a caring and compassionate way, she does it all with amazing sense of humour. I laugh out loud during every session. She is a bright light in the medical field! People often mention Lifemark, injury, treatment, Nicole, pain, time, recommend, clinic, work, physiotherapist,


Address

Carlingwood Mall, 2121 Carling Ave Unit 12, Entrance 6, Ottawa, ON K2A 1H2, Canada

Website

www.lifemark.ca

Contact

+1 613-721-2120

Rating on Google Maps

4.70 (117 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 am to 7 pm
  • Tuesday: 8 am to 7 pm
  • Wednesday: 8 am to 7 pm
  • Thursday: 8 am to 7 pm
  • Friday: 8 am to 4 pm
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: Lifemark (17) injury (14) treatment (14) Nicole (13) pain (12) time (11) recommend (11) clinic (9) work (9) physiotherapist (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Gillian R. 1 year ago on Google
    Christina Dorcas is a master OT. Not only does she have an incredible bag of tricks up her sleeve that she shares in a caring and compassionate way, she does it all with amazing sense of humour. I laugh out loud during every session. She is a bright light in the medical field!
    3 people found this review helpful 👍

  • 5/5 Ant M. 2 years ago on Google
    Lifemark ought to be the benchmark for physical therapist practice everywhere. The people at LifeMark are absolutely incredible. I'm so grateful for the whole team at Lifemark. The location I go to (Carlingwood mall) they are all absolutely wonderful, kind, generous, patient, and caring. I can't say enough positive things about the people at this Lifemark!! These people are the best physiotherapist/Kin in the city, and they've helped me and continue to help me. If money were no object I would be there everyday. The atmosphere is calm and exciting all at the same time. If one works the program the program works!! I recommend to everyone I know that they ought to go there for there physical therapy and Kin. Thank you Lifemark!!
    3 people found this review helpful 👍

  • 5/5 Valerie Z. 4 years ago on Google
    Lifemark is a well run, clean clinic. My grumbles are that there is too much paperwork at the first appointment and that some insurance companies are not directly billed. With that out of the way, I have to give full marks to Nicole Terrier and her physio / client manner. She is very informative, calm, relaxed, and best of all, solved my vertigo. She took the time to fully explain the epley maneuver. Without hesitation I have recommended her to friends.
    2 people found this review helpful 👍

  • 5/5 Jennifer F. 5 months ago on Google • 6 reviews
    After a significant amount of time away from work, the idea of going back was daunting. I shouldn’t have worried! I lucked out with Marie-Claire. Going into this I had no idea what or how occupational therapy would facilitate my return to work. Claire was fantastic when it came to connecting the dots and recommending the appropriate strategies. Going back to work with these tools in my pocket made all the difference in ensuring it was a smooth transition. Thanks so much Claire!!!

  • 5/5 Rob B. 2 years ago on Google
    I required physio for a shoulder injury i had fallen prey too. As a first time customer i didn't know what to expect. The online experience was smooth. I was quickly reassured by Caroline my physiotherapist that with time and patience all would be corrected. Caroline and Karl (kinesiology) were very professional friendly and had my problem corrected in due time. I would have no reservations at all recommending Lifemark at Carlingwood Mall. Great experience and professional staff.
    1 person found this review helpful 👍

  • 5/5 Jenny E. 1 year ago on Google
    I had gone here for treatment after my concussion, the staff was friendly and professional. They answered all my questions I had about my condition. I enjoyed the treatment I received. My husband has also gone here for treatment for his back injury. I would recommend this office 10/10
    1 person found this review helpful 👍

  • 5/5 Veena S. 1 year ago on Google
    Brian the physiotherapist is the best . I had a fracture of femur and he single handily brought me back. I am now 99% recovered. Thank you Brian for you help.
    1 person found this review helpful 👍

  • 5/5 Isabelle D. 1 year ago on Google
    My OT is a gem to work with! I'm coming back from a concussion and her abilities to improve my symptoms are amazing. Everyone needs a Chris Dorcas in their lives! Many thanks
    1 person found this review helpful 👍

  • 2/5 Kevin A. 1 year ago on Google
    With WSIB I was given a small list of Physiotherapy places to go to, and the only reasonable one was Lifemark. Based on their assessment and information they provided, I was misdiagnosed with SHSE and hip impingement. WSIB took these theoretical diagnoses and pretended like they were fact, and refused to get me an MRI to show what was actually wrong with me because the theoretical diagnoses didn't need an MRI. Well I just got an MRI requisitioned by my family doctor and I have a Labral Tear, not hip impingement. So I have wasted 6 months with lifemark getting treatment for the wrong things and being gaslit by OWN, WSIB, and Lifemark when I was telling them that they were wrong. They were trying to take my secondary workplace injury and pretend it doesnt exist, and tell me it's my own fault for having bad hips. I havent had any issues with my hips throughout my life until my injury at work. I was discharged from OWN and Lifemark a week before my MRI (like they were scared of the results of the MRI) based on theoretical information and now Lifemark is pretending that I don't exist. Everyone is discharging me from care and we have only just discovered what is wrong with me. I guess if it is too challenging to treat an injury it's easier to just pretend it doesnt exist. I'm not going to pretend like Lifemark did nothing to help me however, thus the 2 stars. My primary injury, my left foot Tendonosis and Tenosynovitis, Lifemark was able to help me with. They provided me with google-search level exercises, most of which I was already doing. And they helped me activate my core better for my hip and back pain. They gave me some mechanical coaching to the things I was already doing, minor adjustments and positioning changes to make them more effective. They did not help me with the primary foot injury that causes me the most pain however. I have a bone contusion in my ankle causing most of the pain and they told me the best treatment for that is to keep it moving and do the alphabet with my foot, and to do lots of different stretches. Ive learned since then the treatment for a bone contusion in a joint is the complete opposite. It needs to be in a brace or medical boot, and needs to be completely immobile. This explains why it still hasn't healed after 2 years. They also caused a knee injury to my right knee which is still a problem for me 8 months later. They had me do a sqaut against a wall leaning against a ball between my back and the wall. I did 1 sqaut and there was a very sudden and severe pain in my right knee and I screamed in pain. I had to rest for a few minutes and carolyn checked to see if i was okay and told me we can end the appointment early. I tried to continue my hour but the pain was too much and i left early. I later got all my files from WSIB and a transcript of the call between WSIB and lifemark showed they actually lied to WSIB saying nothing happened and there was no sign of injury and that i had completed that excercize (i only did the 1 squat). They denied the whole thing ever happened. Physiotherapy is supposed to help you with injuries, not cause additional ones. If WSIB and OWN had gotten me an MRI like I asked, I wonder if Lifemark could have been more helpful. But that's not my problem, I am not the professional. I am still in a great amount of pain, and the help Lifemark provided me with was not all that effective in the end, and I left with more injuries than when I started with them.
    1 person found this review helpful 👍

  • 5/5 Mark k. 1 year ago on Google
    Excellent treatment, very professional! Highly qualified staff. These folks really know their stuff!!
    1 person found this review helpful 👍

  • 5/5 Bella Bass B. 3 months ago on Google • 3 reviews New
    I highly recommend the Occupational Therapy services of Chris Dorcas. She was highly knowledgeable, provided excellent advocacy on my behalf with my employer, and was a pleasure to work with. Thank you Chris!

  • 5/5 Kathryn M. 11 months ago on Google • 3 reviews
    I was treated by a very knowledgeable, attentive physiotherapist, who provided a clear diagnosis and treatment plan. She also provided background reading related to my diagnosis. Highly recommend this clinic.

  • 5/5 Debi L. 5 years ago on Google
    Three years ago I was referred to Nicole by an osteopath for treatment of vertigo. I'd had it for years so was doubtful but hopeful. I had 100% relief on the first visit! Amazing! I've since seen her for physio due to a knee injury, and a years old neck/postural problem. Each time she quickly gave appropriate treatment, resulting in quick improvement and recovery. I see Marc Tremblay for monthly massage to help with postural issues. He is excellent! All staff at the clinic are supportive, friendly and very skilled in their specialties. Highly recommend the clinic!!

  • 5/5 Mike D. 2 years ago on Google
    Great people they are very good at what they do

  • 1/5 Jay R. 3 years ago on Google
    If you have a permanent workplace injury; avoid this place at all costs. They will tell wsib that you are fine with no impairment and deny you any medical imaging and try to tell you you’re fine and leave you helpless and on your own with a permanent injury.

  • 5/5 Adrienne L. 1 year ago on Google
    Great clinic! The therapists really know their stuff, appointments are always on time, and everyone is very nice. Definitely recommend!

  • 5/5 Crystal S. 4 years ago on Google
    I have had nothing but wonderful experiences with this Lifemark clinic and everyone who works here. Everyone is friendly, approachable and caring. I have worked with Chris for the past year and she goes above and beyond in every way imaginable. Highly recommended!

  • 5/5 It’s M. 10 months ago on Google
    I was not looking forward to going because I thought what could they teach me. I quickly learned I was wrong. Marie Claire is outstanding not only in her knowledge but in her demeanour. The tasks were difficult but produced very useful skills.

  • 5/5 Marissa W. 1 year ago on Google
    Had a fantastic experience here, for help dealing with some quick on-set lower back pain. I was back to all my activities in no time, feeling better than ever thank to physio and prescribed exercises!

  • 5/5 Pratik L. 4 years ago on Google
    I really recommend this location for physio needs. I came here for minor inguinal hernia treatment and Lauren Morley helped resolve the issue. She was patient, courteous and communicated at ever step of the treatment. This place deserves a 5 star. The front staff is also really nice.

  • 5/5 Thompson K. 1 year ago on Google
    I had a very thorough and effective experience at the clinic. All components of treatment were accommodating and were explained with great clarity. The staff is excellent at being welcoming.

  • 1/5 Gerry H. 3 years ago on Google
    Attempted to drop off application in person for para transpo/life mark and was told I had to put the 17 page application in the mail. Abrupt and disrespectful service.

  • 5/5 Donald K. 4 years ago on Google
    I have never had such a good occupational therapist as Chris Dorcas or Christina Dorcas I wouldn't trade her in for anyone else! She's very personable and even though it is her job to come here to help me I consider her a very good friend. I have never been given so much help by anyone else that she gave me.

  • 5/5 Sheila W. 7 years ago on Google
    In the past year, I have had two significant injuries. Nicole Terrier was my physiotherapist and I'm very grateful for her expertise, professionalism, and the obvious wealth of knowledge and experience that make her exceptionally effective. While always highly professional and conscious of patients' progress and needs, she also sets a tone of relaxation and respect. I always feel motivated to do the physio work at home after having visited Nicole at Lifemark. I also benefited greatly from the expertise and care of Kevin, the Kinesiologist at the clinic. He is very focused on the well-being of patients and, like Nicole, obviously knows what he is doing. They make a great team. Thank you for your care and expertise.

  • 5/5 Delta 2. 1 year ago on Google
    Jason Hong is an excellent massage therapist. Magic hands that give my neck and shoulders much needed relief. Jason also explains what he is doing which is very educational for me. I highly recommend Jason's services 👌

  • 5/5 Emily B. 9 months ago on Google • 2 reviews
    I had a recent car accident in April 2023 and suffered a concussion, whiplass and other minor injuries. Nicole Terrier is an excellent physiotherapist and takes the time to listen to your concerns and explains them so you can understand your injury while also encouraging you to be an active member in your recovery. Devin is an amazing kinesiologist with great knowledge of exercises and proper mechanics ensuring no risk to re-injury and confidence in what you’re doing! I left the clinic healthier, stronger and happier than before the accident and would highly recommend them both to anyone! The admin staff were very supportive and helpful when completing the paperwork behind the scenes assisting with a stress free experience. Truly cannot thank them enough!!
    1 person found this review helpful 👍

  • 5/5 Lilianne G. 10 months ago on Google • 2 reviews
    This was the second time using Lifemark for different issues. I recommend them highly. Nicole Terrier the physiotherapist that worked with me was excellent. Nicole is professional, knowledgeable and very nice. Thank you so much for your help.
    1 person found this review helpful 👍

  • 5/5 Kevin M. 1 year ago on Google • 1 review
    The staff here are all friendly and competent, true professionals. I have just finished several months of therapy required for a motor vehicle accident. I feel I have made tremendous gains thanks to the many physio sessions here. May everyone be so lucky as to work with Nicole Terrier and Nicole Ferrier.
    1 person found this review helpful 👍

  • 5/5 Shaelyn G. 11 months ago on Google • 1 review
    Olivia has done a great job at keeping me busy with at home exercises for my wrist fracture. Olivia is consistently helping me understand my injury during sessions and provides me with measurements so I can truly see my results. Great experience!

  • 5/5 Maureen F. 10 months ago on Google • 1 review
    Nicole Terrier is an amazing physiotherapist . Thank you Nicole for identifying the specific type of Vertigo that has been impacting my quality of life, and for helping me understand and find ways to treat the vertigo . Thorough, kind, patient, knowledgeable and supportive are all words that describe Nicole and reflect the treatment I received.

  • 5/5 Julie T. 4 months ago on Google • 1 review
    If you are looking for the best Occupational Therapist, look no further!!! Christina Dorcas is the best you will ever find! She is the most knowledgeable, understanding and caring O.T. you could ever ask for. She is down to earth and explains everything! She is one of a kind and you will not find better anywhere guaranteed! We have been seing her for over a year and can tell you she knows her stuff. Christina's amazing and you would be lucky to work with her!

  • 5/5 Tori L. 4 months ago on Google • 1 review
    Recently have been suffering from knee and back pain and had the lovely opportunity to see Emily Bowles who is an Osteopath. Emily was absolutely phenomenal and explained everything that she was doing as well as explained to me the potential factors for my pain. I left with a much better understanding of my pain and was left with great exercises and stretches to do at home to help with it all! I would definitely recommend seeing her for any guidance with your pain!


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