Pro Physio & Sport Medicine Centres Capital Sport (Downtown) image

Pro Physio & Sport Medicine Centres Capital Sport (Downtown)

Massage therapist Physiotherapist Nutritionist Sports medicine clinic Osteopath

One of the Most Reviewed Physiotherapists in (Old) Ottawa


Address

267 O'Connor St #101, Ottawa, ON K2P 1V3, Canada

Website

www.prophysiotherapy.com

Contact

+1 844-205-5483

Rating on Google Maps

4.90 (338 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 7 am to 8 pm
  • Thursday: 7 am to 8 pm
  • Friday: 7 am to 8 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 7 am to 8 pm
  • Tuesday: 7 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: pain (31) Mark (30) recommend (23) treatment (22) Physio (17) staff (17) professional (16) highly (15) injury (14) Eimen (14)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 stephanie p. 11 months ago on Google
    When it comes to care and excellent customer service Pro Physio Capital Sport truly has earned the gold stamp standard. I arrived at the clinic on the heels of a car accicent causing injuries to my head, neck, back hip, leg and a concussion. Although, I didn`t know what to expect when I entered in my raw emotional body falling apart state I had some level of expectation but they exceeded this consistently by making me feel like I wasn`t just another number. They were supportive, kind, patient and took the time to explain to me every step ; such as paperwork, multiple exercise regimes, the use of materials, the rehabilitation process and continued to do so, until I understood it, as opposed to being just another client to be ushered through a process and left to my own devices. In their eyes, I mattered and they validated those feelings throughout my recovery process. Mark Antonious and Rob Tyndall have been instrumental in my healing journey. Mark goes beyond assessing and treating the physical damage. His holistic approach to embracing new techniques, ability to quickly diagnose the nuances within all injuries associated with pain, continuously honing his skills, and resourcefullness makes him excellent at his job. Then mixing to that a combination of humor, empathy, kindness and ability to read non verbal cues in someone`s state sets him apart. He is the reason I am on my way back to dancing, slowly running on the track but most importantly the reason I kept body, heart and soul all stitched together. Rob Tyndall is the backbone in my returning to be happily driving again. His sessions were filled with new skills, creative techniques, and materials to help me through my concussion and my overwhelming fears and concerns. His fun, high spirited, honnest down to earth approach sets the bar high. His passion in advocating for a client and his heart puts him in a league of his own. My story would be so much different had I not received all the support I had through this clinic. I highly recommend Pro Physio Capital sport !!!
    5 people found this review helpful 👍

  • 5/5 Emma D. 1 year ago on Google
    I have had the pleasure to receive treatment from Mark the past few weeks. Due to a motor vehicle accident, 2 of my fingers were fractured and lost mobility due to immobilization post injury. The staff at the clinic helped me in filling out all the forms for my car insurance. Mark drew out a plan for my fingers to heal and get my mobility back. This treatment has included massage, acupuncure, and a few other methods. Throughout all the steps that had to be taken for my recovery, Mark has made it very easy to understand not only the reasoning behind his different treatment options, but also where I was at in my recovery. He made it simple to understand the reasoning behind the pain I was experiencing, as well as what is normal and what is not - this has been very much appreciated. The clinic works as a multidisciplinary team that help each other out, and they create an environment that is very enjoyable. I strongly recommend this clinic and Mark as a physiotherapist.
    4 people found this review helpful 👍

  • 5/5 B F. 1 year ago on Google
    After years of trying so many other treatments to alleviate severe neck pain/migraines, I have finally found one that is helping me tremendously. Eimen, my physiotherapist, has impressed me not only with her professional knowledge and treatment, but with her dedication to providing the highest level of care to her patients. After my first assessment appointment, Eimen designed a treatment plan that involves manual therapy, stretches, cupping, and tens and heat therapy. She has been able to tailor each session to suit my needs and pain level, and has continued to kindly encourage and provide advice for maintaining my progress. Within a few weeks of treatment, I noticed a greatly reduced need for pain medication, increased flexibility, ability to work longer hours, better concentration, and more restful sleep. Overall, I feel a *massive improvement* in my quality of life and I'm more hopeful about my future health. Thank you SO much Eimen and Pro Physio team!
    4 people found this review helpful 👍

  • 5/5 maria b. 7 months ago on Google
    I came to this clinic suffering from intense neck pain and lack of mobility. It didn't take long after starting treatment for me to notice a great overall improvement, and now I can say the pain is very infrequent and mild. My big thanks to Leenesh for the professional, knowledgeable and friendly care he has provided for me. Top notch! My appreciation for the front office staff, personable and efficient. Thank you all!
    3 people found this review helpful 👍

  • 5/5 Chloe P. 6 months ago on Google
    Thank you Pro Physio and Mark Antonious! This was my first ever physio assessment/treatment and I couldn't be happier with it! Mark Antonious not only helped begin my healing journey, but he shared his extensive knowledge which lead to me better understand what was happening in my body, and how I could better support it. Knowledge is power! I was also a BIG fan of his way of wanting to get me back to MY normal flexibility rather than just what is considered normal. I highly recommend Mark and will be continuing my treatment with him. Thank you again!
    3 people found this review helpful 👍

  • 5/5 David M. 1 year ago on Google
    I've been so impressed with the team of physiotherapists at Pro Physio Capital Sport! They are extremely professional and have given me the best care possible! I feel like a new man!
    3 people found this review helpful 👍

  • 5/5 Mike M. 1 year ago on Google
    "I went to Pro Physio as a result of excruciating pain I was suffering from my neck, shoulders, through my arms, especially, my right arm and down to the right fingertips. It was so painful that I could barely raise my right arm. I also experienced long sleepless nights. The Receptionist at Pro Physio was welcoming. After completing the registration forms, I was ushered into the treatment area to meet with the Specialist, Eimen, a calm, courteous, professional young lady with a reassuring smile (despite the mask she wore, due to Covid, one could still see the smile "shining" through her engaging eyes), I immediately realized I was in good hands. She gave me a seat and asked me to describe my pain in detail. Patiently and attentively she listened without interrupting me. I could sense that she cared. She carefully and confidently explained what had happened to me physiologically and how she intended to help alleviate the pain. She proceeded with the therapy sessions, everytime explaining to me what needed to be done, and also giving me the opportunity to ask questions when needed. I could sense her knowledge of and dedication to her profession. Assisted by a team of equally friendly and dedicated individuals, she managed to reduce the pain to the barest minimum after 4 sessions of therapy. She gave exercises after every session which I religiously followed at home. It is now up to me to continue the exercises. If I do, I am certain I could be rid of the little pain remaining in no time. My very sincere thanks to Eimen and her Team." Mike Mensah-Bonsu
    3 people found this review helpful 👍

  • 5/5 Brian F. 1 year ago on Google
    Have had several physio sessions here with Eimen. She is extremely professional, knowledgeable and courteous. Rest of the staff is great as well. Highly recommend their services.
    3 people found this review helpful 👍

  • 5/5 Iryna C. 1 year ago on Google
    I was referred to physio for back pain. Mark’s care and compassion towards determining the cause of my pain was above and beyond. I highly recommend physio at this clinic and the wonderful staff they have!
    2 people found this review helpful 👍

  • 5/5 Tara M. 5 months ago on Google
    Mark works magic! He has successfully addressed a knee issue that has been plaguing me for years. The entire staff is friendly and knowledgeable. I highly recommend them!
    2 people found this review helpful 👍

  • 5/5 Carlos T. 7 months ago on Google
    I had a great experience overall. My physiotherapist Leenesh was excellent treating my neck and shoulder after a cycling injury, very professional and knowledgeable. Ester at the front desk was also very helpful. Highly recommend.
    2 people found this review helpful 👍

  • 5/5 Lexie B. 6 months ago on Google
    Mark is incredible at what he does! He has a deep understanding of how different nerves and muscles are related. I had a severe achilles tendon injury that was treated a couple of years ago at a different physio place but the pain lingered for years after the initial treatment. It was painful for me to walk, sit, run, and jump. I went to Mark and he explained that the pain was originating from my back which was a surprise to me. We started back stretches and my leg pain disappeared in a couple of weeks. I was so happy to walk again without a sore calf & ankle! We’re now working on the back pain and I have no doubt that he knows the best way to treat it. If you are experiencing pain for any reason and you feel confused because you’ve already been treated at a physio, go see Mark — you might be surprised to know what’s causing it and there might be a simple solution that no one has told you before. Thanks to Mark & the Pro Physio team for their help!
    2 people found this review helpful 👍

  • 5/5 K U. 1 year ago on Google
    Leenesh is a top-tier professional. He's very courteous, personable, caring, detailed, and knowledgeable. Even while juggling various patients, he's made me feel heard and cared-for while continually improving my ailment. His care plans are very well-rounded, treating patients using a combination of methods each session (e.g. deep tissue massage, acupuncture, heat, TENS, dry needling in addition to at-home exercises). While sessions can run long (60-90mins) I truly feel I am getting my money's worth and the results continue to speak for themselves!
    1 person found this review helpful 👍

  • 5/5 Berryl Loraine T. 5 months ago on Google
    My physiotherapist L.K greatly helped me with my lower back injury. His consultation is client centered for which he created with me plans to improve my back in accordance to my daily activities both at home & at work. I am no longer dependent on pain pills and muscle relaxants to address my back problems considering the treatment modalities that I have received. The staff also are accommodating & friendly. At present my back shows significant improvement, overall I am satisfied. Bonus: location is very accessible.
    1 person found this review helpful 👍

  • 5/5 Dominique M. 10 months ago on Google
    My son sprained his ankle badly. Mark was great, he realized quickly that we had the wrong diagnosis and shifted treatment immediately, which helped speed the recovery. Definitely recommend Mark as physio.
    1 person found this review helpful 👍

  • 5/5 Peter C. 10 months ago on Google
    The staff at Pro Physio Capital Sport provides quality services. This past winter I used its services to treat some upper body ailments. My primary physiotherapist was Leenesh Khadilkar, a very competent individual who brought much warmth and care. His personal touch was unparalleled, and his interpersonal skills, impeccable. After numerous sessions, I was I fully healed and was able to return to the physical activities I once did and love. In addition, the primary therapists, like Leenesh, were surrounded by an outstanding administrative staff, which consisted of individuals like Esther and Alexander. It became very evident of their commitment to helping clients, when they both went above and beyond to assist me in fighting an unwarranted parking ticket handed out at the clinic's parking lot. A big shut out to them - thank you!! Peter C-W.
    1 person found this review helpful 👍

  • 5/5 Sheril A. 6 months ago on Google
    For several months over the summer of 2023, I received physiotherapy treatments from Pro Physio & Sport Medicine at their downtown Ottawa clinic. During that time I was regularly attended to by Anjali and her team-members Warisha and Elias. I would like to take this opportunity to thank them for their great work. They were always attentive, professional and very positive. Thanks for the amazing job you do!
    1 person found this review helpful 👍

  • 5/5 Scott F. 2 years ago on Google
    The help I receive at Capital Support Pro Physio is great! The start are welcoming, professional and supportive. They always provide excellent physio support and sensed any questions I might have. Additionally, the facilities are well rounded and they have ample supplies and equipment to meet the needs to physio patients. The staff also work diligently to wipe down surfaces and follow safety protocols during the pandemic. All around a great place!
    1 person found this review helpful 👍

  • 5/5 Burgundy M. 10 months ago on Google
    I had the pleasure of working with Mark to overcome two separate back injuries and he has been nothing but professional, respectful and patient. Through the ups and downs of the treatment plan, he listened to my concerns and validated my concerns. I am so thankful for Marks compassion and sense of humour for getting me through the recovery process. The whole team at Pro Physio is nothing but a joy to be around! Thank you again Mark and team!
    1 person found this review helpful 👍

  • 5/5 Miranda M. 9 months ago on Google
    I started coming here to recover from a back injury and I would highly recommend it. Everyone is super friendly and personable. I've been working with Mark, and he's very knowledgeable and great at his job. I'm really active and he had me back to my normal lifestyle ASAP
    1 person found this review helpful 👍

  • 5/5 Maura S. 1 year ago on Google
    I saw Eimen back in November to help with tension and soreness due to having TMJ disorder. She is incredibly gifted at her job. I experienced relief and lightness that I didn't know my body was capable of feeling! I feel genuine hope regarding the pain I live with for the first time, and this is something I've been struggling with for years. Even when I would experience pain during our sessions, her warmth, compassion, and friendliness made me feel cared for and made it easier to get through the inevitable uncomfy bits. I always looked forward to our sessions and always left feeling truly grateful. Highly, highly recommend!! :)
    1 person found this review helpful 👍

  • 5/5 Nicholas P. 1 year ago on Google
    I had the pleasure of receiving treatment from Eimen, a highly skilled physiotherapist who helped me overcome my scar tissue issues. Prior to my sessions with Eimen, I had limited mobility in my right arm, but with her expertise and guidance, I am now feeling incredible. I would highly recommend Eimen to anyone seeking exceptional physiotherapy care.
    1 person found this review helpful 👍

  • 5/5 P R. 1 year ago on Google
    Leenesh is awesome! I had to have physio this winter and after a couple of months, I was feeling 100%! Very friendly and helpful staff. Would recommend to anyone.
    1 person found this review helpful 👍

  • 5/5 Himan Y. 1 year ago on Google
    I came here with terrible physical and mental disorders and I never expected to be healed that fast and easy. In this clinic, you can find great team work that work hard and pay attention to your health issues. Specially Mr. Leenesh Khadilkar as a physiotherapist and Mr. Rob Tyndall as a Occupational therapist and Dr. Brand as a chiropractor. I really recommend here and My fiancé changed her physiotherapist and Occupational therapist from somewhere else to here. I should not their lovely receptionist as well.
    1 person found this review helpful 👍

  • 5/5 Stephanie P. 2 years ago on Google
    I highly recommend this location, the staff is incredibly kind and knowledgeable and helped me immensely. They follow covid protocols very seriously and I felt safe and comfortable getting treatment. I went for a few months after I had a bad MCL injury and couldn't walk or move my knee. I am so grateful that I got to work with the physiotherapist Leenesh who took great care of me in my recovery and basically taught me how to walk again. Thank you so much!
    1 person found this review helpful 👍

  • 5/5 Jessica B. 1 year ago on Google
    This was my first experience with a back injury and Capital Sport made a huge difference in my recovery. Dr. Eimen Shahbaz was very informative and nice, and she was always willing to answer any question I had in a way that was easy to understand. 10/10 recommend this practice for an physio- related injuries!
    1 person found this review helpful 👍

  • 5/5 Charlene R. 1 year ago on Google
    Great physiotherapy clinic. I was seen by Mark for a hamstring overuse injury, he explained everything thoroughly, and focused both on the site of injury as well as other areas of the body that may be contributing to the problem. Thanks to his treatments I was up and running again within a few weeks!
    1 person found this review helpful 👍

  • 5/5 Safaa M. 1 year ago on Google
    I had a great experience at this clinic. I injured my ankle and was in pain for months. Leenesh, Mark, and Eimen provided excellent care and helped me get back to doing the activities I love to do. The team and staff are very nice and helpful. Highly recommend!
    1 person found this review helpful 👍

  • 5/5 Mauei O. 8 months ago on Google
    It was a pleasure working with Leenesh and the team in terms of my right shoulder injury. I am really satisfied with my care and my questions were answered. Even if I felt impatient with my recovery time, the patience and support I needed was there for me. Thank you to everyone in the team! Definitely recommend this place at O'Connor St.
    1 person found this review helpful 👍

  • 5/5 Sofi K. 1 year ago on Google
    I highly recommend Mark Antonious! I came in with an injury in my hamstring, with extreme pain and I could barely walk properly. After a few months of treatment I can walk normally again and I'm back at the gym! I'm very grateful to Mark and the team for their professionalism and care
    1 person found this review helpful 👍

  • 5/5 Katie C. 2 years ago on Google
    I have been to multiple physiotherapists to treat the tendinitis injury in my wrists only to feel like I was wasting my time and money. Then comes Mark and Danny! I gave pro Physio a try after getting a high recommendation from my WSIB case manager, and she was not wrong. I can say with confidence that Mark and Danny will not only make you feel welcomed and taken care of, but will help your pain go away! I feel so much better after each treatment session and would never think of going anywhere else or seeing anyone else. Would highly recommend.

  • 5/5 Andrea T. 2 years ago on Google
    Fantastic service! Capital sports Pro Physio offers a friendly and professional atmosphere. Mark, the physiotherapist is incredibly knowledgeable and was able to identify my issues. The treatment they offered had immediate positive results. I highly recommend this place.

  • 5/5 Kc D. 2 years ago on Google
    Amazing Physio clinic; kind, patient and knowledgeable staff. I highly recommend Mark Antonious, he really knows his stuff. He treats all the areas that could be contributing to your pain. Ex. I came in with an ankle injury, didn’t think my lower back was at all the cause, but then after a few weeks it f treatment, I happy to say my ankle is feeling a lot better. 10/10

  • 5/5 Diana 2 years ago on Google
    I highly recommend this location. I've been coming here for a couple months after a car accident. My Physiotherapist is Leenesh, he is very polite and friendly every time we meet and has significantly helped reduce pain in my neck, back and arm.

  • 5/5 Kian N. 2 years ago on Google
    I started getting Osteopath treatments from Sepideh at this clinic and she has been amazing. I was in two car accidents and thought I would have major chronic back pain from the top to the bottom of my spine throughout most of the day for my entire life. I went to maybe 5 treatments with her, did the stretches she recommended initially, and took a few lifestyle suggestions and I'm glad to say all the major problems I had are now noticeably gone. I plan to go here and there when need for maintenance going forward. But this woman has helped me much more effectively and achieved major results faster than any chiro, massage therapist, and even another osteopath I went to. Thanks for everything! Highly recommended ☺️

  • 5/5 Susan D. 2 years ago on Google
    Mark and Andree-Anne have both been wonderful over the past 2+ years - skilled, helpful, compassionate and great senses of humor to help you through the sessions. Thank you for all you have done to help me since my accident. All of the lovely and kind staff of the Pro Physio O`Connor location helped restore my faith in people after being the victim of a hit-and-run.

  • 1/5 Anne V. 11 months ago on Google
    My daughter had treatment at this location for over 5 months. Brent Burton who treated her was fantastic. The one star is for Elias who was at reception, very rude, had a very bad attitude, all for an error made on their part. Leenesh, who helped after listening to Elias being rude was very professional and respectful. Five stars for a fantastic job helping my daughter but less than one star for attitude on part of staff. If someone is not able to help they should not be at reception.

  • 5/5 Magdelina R. 2 years ago on Google
    The receptionists are so nice and caring, they are also very professional and make me feel welcome. The physios that I have encountered while there are quite knowledgeable but also very easy to talk to. Everyone is just so easy going but in a professional way. 5 out of 5 stars. Will be my go-to place anytime I get an injury. Will be sure to tell everyone about how amazing the staff are!

  • 5/5 Lei X. 2 years ago on Google
    My wife and I both have lower back pain and we've seen many physiotherapists in different cities. Mark is definitely the most talented one we've dealt with so far. We both appreciate his help esp during the pandemic when swimming pools are closed.

  • 5/5 Lily L. 1 year ago on Google
    I had incredible experience! The team is professional and kind. I feel always welcomed while my chronic back issue has been improved a lot since I started my treatment here.

  • 5/5 Amina E. 2 years ago on Google
    I had multiple injuries affecting my knees and back related to myofascial trigger points when I started my sessions with Eimen six months ago. She put together a program combining exercises, manual therapy and cupping that reduced my pain significantly. I am able to sit comfortably during my hours at work for the first time in 6 months. She was able to adjust the program and offer alternatives based on my physical limitations at any given time. I would highly recommend Eimen to anyone experiencing chronic pain! All the staff I've interacted with at Pro Physio have been helpful, friendly, and professional, even when my appointments have been scheduled at the end of a long day.


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