Fyidoctors - Ottawa - McLeod St image

Fyidoctors - Ottawa - McLeod St

Eye care center Optician Sunglasses store Optometrist Ophthalmologist Contact lenses supplier

😠 Unable to meet my eye care needs. I just ran out of contacts and I was waiting for my work benefits to kick in to purchase new ones. I asked for a couple samplers to tie me over for an important event of my college convocation. They would not help me in my situation as my eye exam just expired? I w... People often mention glasses, staff, time, clinic, care, service, exam, business, helpful, feel,


Address

323 McLeod St, Ottawa, ON K2P 1A2, Canada

Website

fyidoctors.com

Contact

+1 613-236-4402

Rating on Google Maps

4.40 (41 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 7 pm
  • Thursday: 8 am to 5 pm
  • Friday: 8 am to 5 pm
  • Saturday: 10 am to 2 pm
  • Sunday: Closed
  • Monday: 8 am to 5 pm
  • Tuesday: 8 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: glasses (12) staff (11) time (8) clinic (8) care (7) service (7) exam (6) business (6) helpful (6) feel (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Eric W. 8 years ago on Google
    Unable to meet my eye care needs. I just ran out of contacts and I was waiting for my work benefits to kick in to purchase new ones. I asked for a couple samplers to tie me over for an important event of my college convocation. They would not help me in my situation as my eye exam just expired? I will never return my business here as their main concern is clearly just to make money with little concern for their customer.
    5 people found this review helpful 👍

  • 1/5 Alma & David W. 6 years ago on Google
    We are extremely disappointed with them! I had a special eye exam appointment & a regular eye exam for my 12 year old step daughter scheduled at the same day & time. When we went in & they said that they switching system and couldn't give me the exam & has to re-schedule. I asked why they didn't call me before to re-schedule and they did not reply. My 12 year old step daughter had her appointment alone with out me as I waited in the waiting room. She came out & starting trying on glasses. When I say this I informed staff that she won't be getting them here. In my option they are fare too expensive there. I was not consulted about her getting glasses from them. A few weeks later we received a call stating that her contact lenses were in. My wife, who received the call informed them that she would have to discuss it with her husband, me, as to the best of her knowledge we did not authorize it. Which we did not. Its our option that Mcleod Optometry Clinic is unorganized, unprofessional and greedy. We will not getting service from them in the future.
    4 people found this review helpful 👍

  • 5/5 Mick L. 1 year ago on Google
    Been seeing this office for many years. Terrific!

  • 5/5 Angel M. 7 months ago on Google
    I give FYI 5 STARS , i just love them very polite n helpful . Made me feel like a whole new person and new look Im very happy with my glasses

  • 5/5 Angel R. 8 months ago on Google
    I’ve been to this clinic a few times and have nothing but good things to say about it! The doctors and staff are very knowledgeable, welcoming and professional. Special thanks to Dr. Ali and Dr. Wild for taking care of my family! Looking forward to next years’ exam ☺️

  • 5/5 Dora F. 8 months ago on Google
    Amazing !!! From the moment you walk in they say hi with a big smile ! The doctor is very professional and detailed! They have a huge selection of glasses and very reasonable prices and the technicians doing the measurement are very helpful and if you need adjustments you get in very fast!

  • 5/5 Tania K. 9 months ago on Google
    Always an amazing experience from start to finish. I always feel so taken care of and that my eye health is of upmost importance. The front desk, technicians, eyeglass team and of course Dr. Hapke are the best :) Thanks so much for always taking the time with me.

  • 5/5 Kevin N. 6 months ago on Google
    I had an outstanding experience at Dr. Benjamin Wild's optometrist clinic. Dr. Wild's warm and friendly customer service made me feel at ease right away. Not only did he address my concerns with the utmost professionalism, but his prescription also significantly improved my quality of life. The entire staff at the clinic was exceptional. They went above and beyond by conducting three layers of checks on my face to ensure that I received the perfect pair of glasses. Their attention to detail and commitment to providing an excellent final product was truly impressive. I highly recommend Dr. Benjamin Wild and his dedicated team for their exceptional care and service. My visit to the optometrist clinic was nothing short of exceptional, and I couldn't be happier with the results.

  • 5/5 Lawrence K. 8 months ago on Google
    I had the privilege of doing business here on two recent occasions. The reception staff were very professional and helpful. The Optometrist was exceptionally competent and very thorough. My glasses were ready on time and I was pleased with the value I received. I often review business when I feel the service levels were low, but this business deserves a well earned shout out and a high five. Well run operation. Special thanks to Mel, for all her help.

  • 5/5 maxwell h. 1 year ago on Google
    I accidentally sat on my glasses and they got fixed within 10 minutes :) a very nice woman helped me, I would definitely recommend

  • 5/5 Gary S. 1 year ago on Google
    I saw Dr. Hapke today for a follow-up appointment to my recent cataract surgery. She was very informative and prescribed new lenses for me with her usual care and efficiency. The staff at FYIdoctors were also very courteous and helpful. I would recommend them highly to any prospective patient.

  • 5/5 YK 1 year ago on Google
    Dr. Ben Wild is a fantastic optometrist and also quite personable. He took the time to review my file beforehand, and it showed. He was able to spot an error in my old prescription and provided additional information about symptoms I was experiencing due to previous eye surgery. He's an asset to this clinic. The staff at the front desk and dispensary were equally as helpful and friendly - recommending frames and lenses, and encouraging me to take my time. A great experience overall.

  • 5/5 Shala S. 2 years ago on Google
    Very professional, helpful staff. Kept nice and clean.

  • 5/5 bckrm 9 years ago on Google
    I have tried other opticians but always end up back here. I have a small face, meaning there are less options that fit and suit me. The staff give exceptional service in finding the right glasses for me, and there is never any pressure. Glasses always fit well and I love the selection. I have been to other clinics where the glasses were way too tight on my ears (very painful) and the staff are not pleased when I need adjustments! Not at McLeod.

  • 5/5 M F. 2 years ago on Google
    You will not find a better Optometrist than Dr. Hapke, attention to detail and thorough care are guaranteed! Thanks

  • 5/5 Greg H. 6 years ago on Google
    Great friendly staff. Nice building. Prices for all services and products came well below expected. Definitely making this my permanent Optometrist Clinic.

  • 5/5 Alice L. 7 years ago on Google
    I have been going to McLeod Optometry for seven years and in that time, I have received excellent service. The clinic is bright, clean and up-to-date. Dr. Noel and his staff are friendly and professional. I have difficulty finding frames to fit, but with the help of his assistants Lucie and Daniela, I purchased two pairs of eyeglasses that I love. I highly recommend McLeod Optometry for their excellent service, and expertise.

  • 5/5 Cassandra H. 4 years ago on Google
    I've been with this clinic for 2+years- always have a great experience, hassle free, quick turn around for appts (there was one time where they were backed up & I had to wait a really long time but it happens in any office/clinic/business). They also have a good variety of glasses & options for low income budgets-$160 for one pair, frames, lenses & comes with basic coatings too! Ended up getting 2 pairs for less than $300(taxes in).

  • 5/5 Matthew G. 4 years ago on Google
    Saw Dr. Paula Romero as a new patient. She was very informative and thorough throughout the examination. She was also much less pushy on selling me glasses than my previous optometrist which I appreciated (my prescription would be very small and doesn't impact my day to day).

  • 5/5 Stacy D. 4 years ago on Google
    I had a great experience here. Dr. Noel was very patient and thorough, answering all of my questions and showed genuine care. I've noticed that a lot of clinics seem keen to rush you through to buy their products but this place didn't make me feel like that. Of course I was given the option to buy glasses in their shop but I didn't feel like that was the central focus of my visit. It's nice to find a business like this!

  • 5/5 Scott C. 3 years ago on Google
    Dr Romero and her assistant Jenny went above and beyond in helping me with my eye exam. They deserve the five stars just for their patience alone and are an asset to the FYidoctors practice.


Call +1 613-236-4402 Open on Google Maps

Trends



Last updated:

Similar Sunglasses stores nearby

Last updated:
()