Arby's image


Restaurant Fast food restaurant Meal takeaway Sandwich shop American restaurant Deli

One of the Most Reviewed Sandwich shops in Ottumwa


1130 N Quincy Ave, Ottumwa, IA 52501



(641) 682-2371

Price rating

$ $$$

Rating on Google Maps

4.10 (671 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 11 PM
  • Friday: 10 AM to 11 PM
  • Saturday: 10 AM to 11 PM
  • Sunday: 10 AM to 11 PM
  • Monday: 10 AM to 11 PM
  • Tuesday: 10 AM to 11 PM
  • Wednesday: 10 AM to 11 PM

Featured Reviews

Frequently mentioned in reviews: good (11) beef (9) Arby' (9) fries (8) meal (7) sandwich (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Christopher A. 3 years ago on Google
    Today got the Half pound French dip extra Swiss....gotta say it's very fulfilling, sweet tea isn't to sweet which is good. Mozzarella sticks could be better I'd say 30 secs more in fryer.
    1 person found this review helpful 👍

  • 5/5 Troy K. 1 year ago on Google
    Clean neat restaurant Fast friendly service. Tasty food. What more can you ask for from a fast food restaurant.
    1 person found this review helpful 👍

  • 1/5 Mr “Boss 45” M. 1 year ago on Google
    Don't give them cash you'll make their heads go blank. The guy told me it's 18.60 so I hand him 20.60. Simple math I'd get 2 back he tells me he messed up its 18.50 and he gives me 1.90 back. You do the math. He should have gave me 2.10. Do these guys not have to pass a math test for the gob. And on the receipt he put I gave him 20.00. Took it up with manager found it was supposed to be 18.60 and she fixed it for me. If you can't do math all phones have calculators on them. Pleas use a calculator if you mess up on the register.
    1 person found this review helpful 👍

  • 1/5 Valerie R. 1 year ago on Google
    Stopped yesterday. The girl behind the counter sprayed table next to us and sprayed our food at the same time. She smirked and said nothing then just walked away. We most likely won't return.
    1 person found this review helpful 👍

  • 5/5 Ron W. 9 months ago on Google
    Tried the new fish combo meal, it was pretty good!

  • 4/5 Sheri A. 2 years ago on Google
    It was okay it's not good like it used to be. I miss the big Montana sandwich. They really need to bring it back and put it in a reasonably priced meal and not make it a $12 sandwich on its own. I want the 5.99 Montana in the 7.99 meal. They need to bring the potato Puffs back and they changed the Jamocha shake it doesn't taste the same. The regular roast beef should be on the 2/$6 menu and left there. Things should be left alone people want what they want we don't want $3 chicken nuggets we don't want a beef and cheddar on an onion bun and you need to change the curly fries back so that they're actually curly fries and not little pieces of hard to eat fried potatoes.

  • 2/5 Tom W. 7 months ago on Google
    It was really busy but my beef and cheese was really soggy. Not sure why. Just not the standards I've come to expect from Arby's.

  • 3/5 Carissa D. 1 year ago on Google
    Food wasn't exactly fresh. Cashier was obviously on drugs. I should probably rate this even lower tbh

  • 2/5 Bobbie R. 1 year ago on Google
    Went Thur drive Thur 30minute before closing and left without checking the bag only 2 find out they forgot are curley fries and the 2 employees on duty when I walk back in I told them they forgot the fries and they started laughing about it and gave me fries that was hard as shock puk

  • 4/5 Sharon A. 1 year ago on Google
    Server was less that pleasant, no smile, almost like automated. Food was good though.

  • 3/5 Timothy D. 1 year ago on Google
    Food wasn't bad. Service wasn't that good. Normally decent but evening of May 2 not so good. The lady behind the counter was loud.

  • 3/5 Teddy G. 1 year ago on Google
    Nuggets were burnt but hot. Disappointed with arbys..Arby's... smh

  • 2/5 Amanda J. 1 year ago on Google
    12/4/22 @ 3:03pm. Whoever the woman was the chose to yell at the HS boy running the window about my pie needs us the only reason this is a 2. 1. I ordered it at 5min before I go the window. 2. She was the one working on food. She did not need to yell at him while he was telling me it will be wait and to pull ahead. This Arby's has never been know so speedy so, I expect a wait.

  • 3/5 Rhonda H. 1 year ago on Google
    We went to the drive thru for a quick/spree of the moment for my son who was buying his mom a lunch @ Arby's . It had been yrs since I had last ate @ a Arby's. I had the Smokehouse Brisket sandwich w /the onion rings on it. And it was delicious. I have to admit I don't always like what it can cost for a meal outside of the home. I truly enjoyed my sandwich from Arby's that day. My son had the Smokehouse Brisket combo. I couldn't have eaten all that, but he had no problem with finishing his como meal. A man's meal.

  • 5/5 Gwyna T. 1 year ago on Google
    Very fast and good service and the food was hot and fresh.

  • 4/5 mikendonna L. 1 year ago on Google
    Something different! Tired of a burger or taco? Love the roast beef and curly fries with some horseradish sauce. Lots of different stuff on menu.

  • 3/5 Verla k. 1 year ago on Google
    Mac and cheese was delicious. Wraps good. Turnovers we're ok but would of been better if warm. Service ok but a little slow but could of been worse.

  • 1/5 Travis V. 1 year ago on Google
    Just went there at 958 and they were closed when it says 10 o'clock.. the 2 overweight workers wouldn't look at me when I pulled up to window.. normal Arby's

  • 2/5 Bryan S. 1 year ago on Google
    Took far too long to get food. Was told that free sandwich deal would get me a second roast beef & cheddar; it didn't. Wasn't enough cheddar on my sandwich to even taste. Roast beef itself was blah. Some idiot decided to put pepper on my crinkle fries. The ice tea was good.

  • 4/5 Akira U. 2 years ago on Google
    The staff were fast & friendly. The place was kept clean & orderly Was happily satisfied with my visit as always Thank you Arby's staff! See you again soon!

  • 4/5 David H. 2 years ago on Google
    It was nice. They were out of turn overs though. Nice that they had chargers on table. I much needed one.

  • 1/5 Robyn H. 2 years ago on Google
    Not a good meal, my beef and cheddar was cold took it back the 2nd one was cold fries were tasteless and small and crunchy plus over 35.00 for 3 lunches

  • 3/5 Sharon 2 years ago on Google
    We ordered the 2 for 6 roast beef and fish . Roast beef was good but my fish was dried out bun alittle tuff rubbery.wont order it again. Neither was very warm. This was at 430 pm expected food to be hot an fresh at this time . Staff was nice at drive thru window.

  • 5/5 Kris Y. 2 years ago on Google
    Came in when it was a bit busy, but my order was taken in a timely fashion. My order was hot, fresh, and accurate. The restrooms were pretty clean as well.

  • 1/5 Tracy F. 2 years ago on Google
    At approximately 8 pm my boyfriend and I went in to eat at Ottumwa restaurant. Lobby was empty and filthy. There was 4 employees. It wasn't busy so no reason for filth. Employees were eating on front line out of fryers. And drinking soda. One employee was messing with her hair and cursing threw bag on floor. It was very unprofessional. Took over 30 minutes to get our food. Won't be going back to this Arby's


Last updated:
Call (641) 682-2371 Open on Google Maps


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Late-night food
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✗ Delivery
    • ✓️ Drive-through
    • ✓️ Curbside pickup

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