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Interior View of Lexington Inn & Suites Ottumwa

Lexington Inn & Suites Ottumwa

Hotel

Unpretentious rooms in a straightforward hotel offering free breakfast, plus an indoor pool. People often mention room, hotel, door, floor, dirty, closed, stay,


Address

2813 N Ct St, Ottumwa, IA 52501

Contact

(641) 682-0000

Rating on Google Maps

3.10
(489223 reviews)


Working Hours

Permanently closed.

Visitor Reviews


Frequently mentioned in reviews: room (21) hotel (10) door (8) floor (7) dirty (6) closed (6) stay (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Brandon V. 5 years ago on Google
    The hotel may be under construction currently it's a dirty hotel. Shower curtain has mildew on it. Some rooms smell like mold. You walk up to the hotel and you would think it was closed down with they way the blinds look in the front windows. Bedding is old and lumpy. Ita worse then a motel 6 and those aren't even that bad most of the time. The remodel company doing the work is going a poor job. Base carpet is coming off. Door handles are lose. The roof is missing shingles. That could be the reason for the moldy smell.
    1 person found this review helpful 👍

  • 3/5 Mom of D. 6 years ago on Google
    Very nice staff. Breakfast was pretty good. Definitely needs to work on maintenance. The pool and hot tub are closed because they need to replace the door to the pool area. The door that connects your room to the next room doesn't lock. We had some one try to come into our room at 630am, still haven't figured out who.

  • 1/5 Mark B. 6 years ago on Google
    This hotel was dated and in need of repairs. I would have cancelled my reservation but it was made via Priceline and was non refundable. The room was grossly dirty. Bits of who knows what all over the carpet. A crusty used wash rag on the shower curtain rod, bathroom and toilet were dirty, hair in the bed. The ceiling was stained and cracked. I took a shower and still felt dirty. The pool was closed and unfortunately my wife and I were looking forward to a dip after a long day. The full breakfast was a plus though. Will never stay at this hotel again.

  • 1/5 Diette R. 5 years ago on Google
    DO NOT STAY HERE ITS HORRIBLE!! This hotel was awful! We arrived late and the first room they put us in the door locked us in the room. We could not open it from inside the room. We were moved to another room which was had mold all over the windows and my mother became ill from it. There was NO hot water at all and the maintenance person was unavailable to come and fix the issue. The indoor pool was closed because the health department shut it down due to it being contaminated. The two people at the front desk could not offer any help or compensation for the terrible conditions of this hotel. I All we were told was that the owner was in India and he would have to call us later. DO NOT STAY HERE ITS HORRIBLE!

  • 2/5 Terri W. 6 years ago on Google
    People are very nice. I’ve had to ask for towels twice and my room wasn’t cleaned one day. Housekeeping person on 3rd floor very slow. I saw her cleaning rooms at the far end of hall in the morning by 1:00 still hadn’t got down to our half. We left at 1:30 came back at 5:00 our room wasn’t touched and she’d gone home for the day. Breakfast is ok nice assortment. Check dates on milk cartons we got two sour ones. Everyone is very apologetic for the problems.

  • 4/5 Rebekah B. 5 years ago on Google
    Pros Nice place for the price. It was quiet and peaceful, we never noticed anyone else above, below, or beside us. A little dated but it didn't bother us, it had all the modern amenities we needed. It was clean with one exception and it is understandable that it was missed. The wifi worked well. Full breakfast with many options. Eggs, sausage, waffles, cereal, oatmeal, biscuits and gravy, fruit, yogurt, juices, milk, coffee, tea, and various pastries. Bedside lamps had an outlet on the base which made for easy phone charging. TV had a good selection of channels to watch. Including ones for kids. As parents of two under 5 we appreciated being put in the back of the hotel at the end so we would not be as disturbing to others. The lady at the counter was very friendly and helpful and interacted with our kids. Cons The nonslip mat in the tub was starting to come off in one corner and it was dirty under there, which is understandable that it was missed. The door to our bathroom needed to be oiled as The latch kept sticking and wouldn't always stay shut. The breakfast looked great but my husband picked up a biscuit and it had mold on it. He had toast instead.

  • 3/5 Jeff P. 6 years ago on Google
    Our room was clean but the room keys didn't work and apparently they have been having trouble with the key coding system for some time. Pool and hot tub were both closed. Not enough shampoos for two people. The parking lot was over grown with weeds and had trash everywhere. But all in all a decent stay with good short notice rates. Hotel is close to all shopping.

  • 2/5 Terry A. 9 years ago on Google
    I was in a room on the 3rd floor and when i walked in the room, the smell of smoke was strong. It was late, so i didn't asked to change rooms. The air conditioner didn't work well and the room felt about 80 degrees. When I told the front desk the next morning, the desk person told me that the third floor had been the smoking floor before they went all non smoking. The carpet was orange and pulled up at the door way. The door frame had a shim at the lock and was very difficult to open. The pillows smelled like body odor and the linens were rough. By the time I left, i was itching all over. Not sure if there were bedbugs or by that time, i was just feeling not clean. I would not stay there again, nor would i recommend it to others. Very disappointed in the stay.

  • 1/5 Eve E. 6 years ago on Google
    Terrible! The room had cracks in the ceiling and chipped paint and unpainted patches on the walls. They allow pets in all the rooms and the stench was so bad I got sick. They offered to move us to a different room but the card machine was broke to make key cards. The front desk person had to run around the hotel letting guests in their rooms. The pool and spa was closed and the note on the door said they had been shut down by the health department. We ended up leaving and going to stay somewhere else. We got the room for a good price but ended up paying double because we got a room elsewhere. I would not recommend this hotel to anyone!

  • 1/5 Lisa O. 6 years ago on Google
    Our 1st floor room had curtains that wouldn't shut. Couldn't get on internet. Crusty, dirty patches on floor. There was about a 1/2" gap in the bathroom door prohibiting privacy. Mildew around bathtub. Housekeeping made bed with linens hanging on floor and pillows still wadded. Loud, unexplained noises through the night. Extremely worn and uncomfortable bed. Room was so gross we didn't bother looking at breakfast. Pool was out of order as I believe it was months ago when I considered this room once before. Leak stains on ceiling over bed...price was low, but quality was much lower.


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