I have dealt at this branch several times with no problems. The staff have always been willing but, perhaps, not so well informed, but that was how Botley Road was. Availability is always a challenge. It's an Instore Shop which means storage is going to be a challenge. Anyone who complains about this Argos branch are expecting a silk purse from a sow's ear. The customer is NOT always right. Know what you want, order it, pay for it, get a collection time and date and go and collect. With the pandemic that we are all suffering have a bit, A LARGE BIT, of tolerance. Are you really such an important customer? Once or twice a year spending £20.00 to £30.00 each time or in total? It's a good outlet that needs your support and bad comments could leave most of the customers without a store to go to.

Matt the Manager and the Assistant Josh were not helpful at all. Every staff members have their own rules depends on the mood they are in. Previously a very helpful lady asked me to download my statement and get her the four digits and gave me my item. However this time the rules were different, Matt the manager who looked absolute mess decided not to apply that rule. I mean don't you guys as a team follow the same rules? MATT needs to train himself and then train his team. Really, honestly waste of time. Poor service!!

Great customer service received recently. I had a problem collecting an item and I needed my argos card. The lady who served me was very professional and ensured I knew what I needed to do. Thanks (collected Ring doorbell and 2 x inflatable sofa)

Store manager Kyle was escorted out by his line manager. Another dodgy member of management. Lol.

Ordered a BBQ to collect from them. Had to pay within 2 hours in order for the item be collectable from 4pm the same day. Got to the store at 4:30pm, with the meat and bbq stuff already purchased, to be told the warehouse forgot to add the item on to the delivery. Told the store clerk we had already purchased the food etc and was told, "well you were supposed to wait for a second text first." This isn't even about over promising something and under delivering, as the item was available, but carelessly left behind, with an added insinuation that it was my fault for buying meat around THEIR timelines. Absolute joke and yet another example of how Sainsbury has screwed this acquisition up! #Sainsbury #FAIL #BringBackIndependentARGOS

In theory, a nice and easy way to get Argos goods if you can't have them delivered to your house: pick them up with your weekly shopping. In practice: you're likely to stand around for some time waiting for your order to come out from the back... by which point you might as well have driven to Argos! Still useful if you're within walking distance, I suppose.

ABSOLUTELY amazing service by them. So kind and helpful . Defiantly an amazing customer service.

Kyle THE MANAGER IS ABSOLUTELY 10 10 HES SO HELPFUL GOES OUT OF HIS WAY JUST TO HELP HONESTLY SHOULD BE MORE OF HIM