My wife and I made our bi-annual visit to Specsavers Abingdon yesterday. We have used the store for several years. As ever, the booking process was quick, efficient and effortless. The staff at Abingdon have clearly spent some time thinking about the optimal solution to mitigate Covid related risks, and the result is an absolutely seamless process which works very well. Customer numbers in-store are well judged and effectively managed. At no point did we ever feel that overcrowding and attendant risk of accidental transmission of the virus was an issue. From our arrival at the front door, where we were greeted promptly and courteously, and escorted to the check in process, through to the point where we left the store, was there ever any doubt in our minds that customer care is an important element of the branch's operational philosophy. We were made to feel valued and treated with courtesy throughout our visit. The staff are unfailingly polite, keen to engage with the their customers, and happy to go the extra mile. They exhibit an extremely diligent and professional approach, and it is clear to us that team morale is high. We have used Specsavers Abingdon for several years, and despite the fact we have moved out of area, we still travel back to see them - such is the level of our confidence in their customer focus and professionalism. A five star review from us - absolutely no question that it is a well deserved score. Thank you Specsavers Abingdon.

Great customer service. Really felt they cared about getting things right. Had a big change in my vision and my new glasses were not right. There was no quibble about seeing me again which resulted in small change being recommended. Glasses had to be redone, there was no quibble and no additional charge. Top class service

I have been going there for a very long time. They are always amazing. They actually really care. I can't fault them

Very professional and extremely helpful from start to finish

Excellent service. Especially Arron in the contact lens department.

Visiting relatives, i had new glasses that were painful to wear, Vanessa was amazing, attentive, Highly professional altered and sorted my specs. Thank you so much for your kindness and care.

Superb service,: highly welcoming and professional staff and the slickest operation I have ever seen in Abingdon! I travel a lot for work too so that really is saying something! Many thanks to all of you, you’re a credit to your profession.

Was seen very quickly and on time for my appointment. Eye check was very involved & staff were very helpful. I was very pleased all in all with the service and will definitely go back when I need to change my glasses.

Fabulous service, brilliant with our daughter. Mohammed was fantastic with her. Explained everything really well and all the team were delightful! Would highly recommend.

the staff, optician and the till lady shows excellent customer service. very friendly.

Great service. Used specsavers for a long time now, not necessarily the same branch every time.

Outstanding. Professional, unhurried and highly skilled. I was really impressed by all aspects of my visit. Thank you!!!

Excellent service, staff helpful and efficient, very happy with my glasses at a great price, highly recommend.

Excellent, above and beyond, care and service from Heleena, Kirstie and Arron (with 2 rs!). Highly recommend

Great service, quick efficient and good value

I cannot express enough how much patience the optician in Abingdon had trying to find the right contact lenses for me. Several trials before the best one found. A fantastic service. Would definitely recommend.

Always helpful. Got the best combination for the money. Really pleased with the outcome.

Very good all round pleased with my new glasses and a very good price thanks

bad experience. I booked a “diabetic eye” appointment but when I arrived they said it was a normal appointment and said i needed to buy glasses. I went to Abingdon Eye center and they actually diagnosed be correctly with cataracts and helped arrange surgery in Oxford. Specsavers just cares about selling glasses

Eye test was great and very informative…frame/ lens selection was great too…picked up my new glasses today…again, great glasses. However the person dealing with me put in absolutely zero effort to fit them…just looked at me, said they are fine and that was that. I asked him if all is straight and fits…he just looked at me and said yes and good bye. He never even got up to look behind my ears. The guy did absolutely nothing to fit them…not even sure why he bothered to sit down for this. Shop was also empty…appalling service!

Lovely staff, great attitude and attention. Treated my 7 year old with such care and respect, made her feel at such ease through every process. A lovely gentleman even sung Happy Birthday to her this morning when she picked up her new glasses.

staff Genarally good, but as a service delivery company I find disappointing on this occasson, turned up to collect glasses not there 😡 with no phone call to inform other, wise poor performance spec savers and annoying after paying for a service🤷‍♂️🤬😬

Very helpful, friendly and efficient staff. Didn't have any long wait times. Straight in. Literally straight into appointment . Great. Optician was efficient and courteous . Which was fantastic. Colleague fitting new glasses was friendly , extremely helpful. Accessible entrance. All fantastic.

Great service. Been buying my child's glasses here for a number of years and always great service. Today we turned up, no appointment with damage glasses and asked for help. Great response, friendly help and 5 minutes later fixed glasses at no charge with a smile. Now that's customer service. Very COVID safe too.

Fantastic Service - From the moment I arrived, the quality of service and advise I received from Andrew was exceptional. The place was very busy but I was seen very quickly and given a comprehensive eye test . The result is I now have my 1st pair of glasses. If you want great service and advise please visit Andrew and his team, they will help you. I would recommend anyone to visit this business, their service is amazing!