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  • 1/5 Fiko B. 4 years ago on Google • 203 reviews
    I have never seen such slow employees in any McDonald's branch. There were at least 10 employees working at the store that evening, but almost all the tables were dirty and customers were queuing at two checkouts. Only after 20 minutes of queuing at the checkout did we get our order, but we were supposed to pick up the french fries, which were not ready at the moment, from the checkout 5 minutes later instead of having an employee bring the order to the customer's table .
    7 people found this review helpful 👍

  • 1/5 Nee C. 5 years ago on Google
    (Translated by Google) 1 star is already 1 star too much. The staff is extremely unfriendly and unmotivated. Were there in the evening and we were only too clearly shown that we were disturbed by the staff's "waiting until the end of the day". The ordering process was just slow and incredibly tedious thanks to the fact that the waiter hardly spoke any German. Despite the empty shop we waited 15 minutes for the food. For us the first and definitely last time we entered the store. (Original) 1 Stern ist schon 1 Stern zu viel. Personal ist mega unfreundlich und unmotiviert. Waren Abends da und uns wurde nur allzu deutlich gezeigt, dass wir das "Zeit absitzen bis zum Feierabend" des Personals empfindlich gestört haben. Der Bestellvorgang war dank kaum vorhandener Deutschkentnisse der Bedienung einfach nur langsam und unglaublich mühsam. Trotz leerem Laden haben wir 15 Minuten aufs Essen gewartet. Für uns das erste und definitiv letzte Mal das wir den Laden betreten haben.
    4 people found this review helpful 👍

  • 3/5 Thomas N. 4 years ago on Google • 596 reviews
    Ok

  • 1/5 Erhard W. 5 years ago on Google
    (Translated by Google) I ate there for 15 minutes and immediately after that I was able to look forward to a €30 ticket from Park Control in the McDonalds parking lot. The operator is a disgusting customer enemy if he gets involved with such highwaymen! That was for sure the last time I walked into a shop and left my money there when there was a private "parking surveillance" in front of the door! That's not how you treat customers! (Original) Ich habe dort für 15 Minuten gegessen und durfte mich direkt danach über ein 30€Ticket von Park control auf dem McDonalds Parkplatz freuen. Der Betreiber ist ein ekelhafter Kundenfeind, wenn er sich mit solchen Wegelagerern einlässt! Das war ganz sicher das letzte Mal, dass ich ein Geschäft betreten habe und mein Geld dort gelassen habe, wenn vor der Tür eine private "Parkraumüberwachung" stattfindet! So behandelt man keine Kunden!
    3 people found this review helpful 👍

  • 1/5 Johannes J. 4 years ago on Google • 17 reviews
    Many ceiling lights broken. Ice machine broken. No long spoons for coffee. Very dark overall. TVs are probably not working properly. Unmotivated employees. Dear Mr. Franchisee, I strongly recommend that you make improvements here. At the same time, the franchisor should take a look.
    2 people found this review helpful 👍

  • 1/5 LaCuTy86 4 years ago on Google • 5 reviews
    One star is already too many!!!! Ordered from Drive today at 10:30 p.m. at the second window (great without a menu in front of me!!!). Sauces were forgotten and I had to get them again before setting off. I ordered the Big Lauginator Bacon: a FAT slice of tomato but where was the bacon?!!! Just clapped together!!!! The fries were absolutely inedible as they were cold, hard and dry. Probably been fried several times and mixed in! I could have saved myself the trouble of getting the sauce! Thanks! Employees looked stressed but they can check their cell phones again! Never again!!!!
    2 people found this review helpful 👍

  • 2/5 Marvin H. 5 years ago on Google
    (Translated by Google) We've been standing at the drive-in for 10 minutes now, waiting for three simple cheeseburgers. Is the operator really serious? The employees move at a snail's pace and hardly understand the orders, since they obviously only speak rudimentary German. Not because of fast food *annoyed* At least the burgers are hot and fresh and taste good. Unfortunately, this is not the first time that such waiting times have happened to us. (Original) Wir stehen jetzt schon 10 Minuten am DriveIn und warten auf drei einfache Cheeseburger. Meint der Betreiber das wirklich ernst? Die Angestellten bewegen sich im Schneckentempo und verstehen die Bestellungen kaum, da sie offensichtlich nur rudimentär Deutsch sprechen. Von wegen Fastfood *genervt* Immerhin sind die Burger heiß und frisch und schmecken. Leider passieren uns solche Wartezeiten hier nicht zum ersten Mal.
    2 people found this review helpful 👍

  • 1/5 Michael K. 4 years ago on Google
    Sehr dreckig, unfreundliches und überfordertes Personal. Aktionen werden, wie in anderen McDonald's Geschäften nicht angeboten. Kartenzahlung oft nicht möglich. Essen meistens lau warm oder kalt. Macht einen großen Bogen um den Laden. Deutlich besserer McDonalds und Gewerbegebiet Hemelingen oder Achim (Translated by Google) Very dirty, unfriendly and overwhelmed staff. Promotions are not offered like in other McDonald's stores. Card payment often not possible. Eat mostly lukewarm or cold. Give the store a wide berth. Significantly better McDonalds and commercial area Hemelingen or Achim
    2 people found this review helpful 👍

  • 3/5 Biljana S. 4 years ago on Google • 111 reviews
    Cold
    1 person found this review helpful 👍

  • 1/5 Sebastian H. 4 years ago on Google
    (Translated by Google) One is already too many. The service has gotten so bad here that you should avoid this Mc Donalds. The customers stand and stand because the staff is incompetent and cheeky. I think if we had made the cake and coffee ourselves, they wouldn't have noticed. (Original) Einer ist schon zu viel . Der Service ist hier so schlecht geworden das man diesen Mc Donalds vermeiden sollte. Die Kunden stehen und stehen weil das Personal unfähig und frech ist . Ich denke wenn wir uns den Kuchen und Kaffee selber gemacht hätten würden die es garnicht mitbekommen.
    1 person found this review helpful 👍

  • 1/5 Nina A. 4 years ago on Google • 130 reviews
    Terribly dirty! I couldn’t order anything to eat when I saw how dirty all over it was, even though it was empty, so I only had coffee.

  • 5/5 Josh W. 5 years ago on Google • 81 reviews
    Nice and clean.

  • 1/5 Bubble T. 4 years ago on Google • 26 reviews
    Wanted a double chilli cheese burger and got a hamburger???

  • 1/5 Peter M. 4 years ago on Google • 11 reviews
    EC only, no Visa/mc supported. is it 1999?

  • 1/5 René H. 4 years ago on Google
    (Translated by Google) I didn't even know there were bad Mc Donald's, but this is one. I've heard a few horror stories but still ate there myself at some point. The operator at the drive-in counter was too stupid to understand the order properly. He was not at all familiar with Mc Donald's "Signature Collection" (burger series). At some point he just said "Yes, ok" and then put some wrap in the bag. Such attitudes are really bad for Mc Donald's image and should be shut down. (Original) Ich wusste gar nicht, dass es auch schlechte Mc Donald's gibt, aber das hier ist einer. Habe schon ein paar Horrorstories gehört aber irgendwann trotzdem mal selbst dort gegessen. Die Bedienung am Drive-In Schalter war zu dumm die Bestellung ordentlich zu verstehen. Mit der "Signature Collection" (Burgerserie) von Mc Donald's war er gar nicht vertraut. Irgendwann sagte er nur "Ja, ok" und hat dann irgendeinen Wrap in die Tüte gepackt. Solche Standpunkte ziehen das Image von Mc Donald's echt runter und sollten dicht gemacht werden.

  • 1/5 Alexandra H. 4 years ago on Google
    (Translated by Google) To this mcdonalds you can only say 1 time never again. In the morning 10.30 o'clock, nothing going on and the shop is dirty and greasy. You can hardly find a place to sit as almost every seat is dirty with food. The tables aren't any better either, and let's not even talk about the floor. If you then ask the employees about it, they just shrug their shoulders and nobody cares about the dirt. Not recommendable. (Original) Zu diesem mcdonalds kann man nur sagen 1 mal nie wieder.. Vormittags 10.30 Uhr, nichts los und der Laden ist dreckig und speckig.. Man findet kaum einen Platz zum sitzen da fast jede Sitzgelegenheit mit essensreaten verschmutzt ist. Die Tische sind auch nicht besser und vom Fussboden wollen wir mal gar nicht sprechen. Wenn man dann die Angestellten darauf anspricht, würde einfach nur die Schulter gezückt und niemand kümmert sich um den Dreck. Nicht zu empfehlen.

  • 1/5 Lukasz S. 4 years ago on Google
    (Translated by Google) Is really something to write now. It's the worst McDonalds I've ever seen. I do not know what the manager has in mind, but I would cancel the entire staff. The store could definitely give more with competent workers. It does not matter if hardly visited or in the rush hour. Waiting times are incredibly long. You do not need talent or brains for this job, but even simple orders are not possible professionally and quickly to process. Employees get in the way, run around senselessly, and watch funny videos on their cell phones. If you order two products like Cheesburger and BigMac you have to run at least 4 times to check what I have ordered. And every time. and no one has been in front of me. So there is no other order at the cash register in the system. I have never experienced that an order has been issued correctly. I also see that with other customers. In addition, in the afternoon the floor in the checkout area is covered with frying fat, which manifests itself in a dangerous slide. It's just a matter of time before someone gets hurt. So dear business leaders: Your store can definitely throw more, even if you have to hire competent workers who demand a little more money. In Edeff this pays off. (Original) Ist muss jetzt wirklich was schreiben. Es ist der durchaus schlechtestes McDonalds den ich je gesehen habe. Ich weiss nicht was der Geschäfftsführer vor hat, aber ich würde die komplette Belegschafft kündigen. Der Laden könnte mit kompetenten Arbeitnehmer definitiv mehr abwerfen. Es ist egal ob kaum Besucht oder in der Stosszeit. Wartezeiten sind unfassbar lang. Man braucht für diesen Job weder Talent noch Grips., doch schon einfache Bestellungen sind nicht möglich proffesionell und zügig abzuarbeiten. Angestellte stehen sich im Weg, rennen sinnlos durch die Gegend und zeigen sich lustige Videos auf ihren Mobiltelefonen. Bei einer Bestellung von zwei Produkten wie Cheesburger und BigMac muss der jenige mindesten 4 mal zur Kasse rennen um nachzuschauen was ich bestellt habe. Und das jedesmal. und es ist keiner vor mir dran gewesen. Also gibt es auch keine andere Bestellung an der Kasse im System. Ich habe es noch nie erlebt das auch eine Bestellung richtig ausgegeben worden ist. Das sehe ich auch bei anderen Kunden. Zusatzlich ist am Nachmittag der Boden im Kassenbereich mit Frittierfett überzogen, was sich in einer gefärlichen Rutschpartie äussert. Es ist nur noch eine Frage der Zeit bis sich jemand verletzt. Also lieber Geschäfftsführer: Ihr Laden kann definitiv mehr abwerfen, auch wenn Sie kompetente Arbeitmehmer einstellen müssen die etwas mehr Geld verlangen. Im Edeffekt rechnet sich das.

  • 1/5 Oliver W. 4 years ago on Google • 4 reviews
    Service is extremely bad, rarely experienced such a foul bunch. Nobody is able to work properly! Would give minus stars! Garbage in the dining area! Unfortunately I have to give 1 star, otherwise the post won't go out


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Amenities


  • Payments
    • ✓️ Cash only
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ All you can eat
    • ✓️ Vegetarian options
  • Accessibility
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through

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