BM Birla Heart Research Centre | CK Birla Hospitals image

BM Birla Heart Research Centre | CK Birla Hospitals

Doctor Heart hospital

One of the Most Reviewed Doctors in Kolkata


Address

1, 1, National Library Ave, Alipore, Kolkata, West Bengal 700027, India

Website

ckbirlahospitals.com

Contact

+91 80 6213 6586

Rating on Google Maps

4.80 (8.3K reviews)

Open on Google Maps

Working Hours

  • Friday: (Republic Day), Open 24 hours, Holiday hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: hospital (72) patient (55) good (52) staff (39) service (35) care (35) experience (30) doctors (29) Birla (29) treatment (28)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 AK C. 1 year ago on Google • 72 reviews
    This is one of the best place for cardiac treatment. I am very grateful to Dr. Anil Mishra for the treatment of coronary artery blockage of my father. Coronary angiography and angioplasty was done by him and my father now is in very good condition. Support staffs and nursing staffs were very good and helpdesk was also very cooperative.
    29 people found this review helpful 👍

  • 1/5 Ayan B. 4 months ago on Google • 107 reviews
    People are coming with hope for good treatment with the proper health insurance but here there are no such things like that they create an issue somehow and they do force the patient at the very moment for doing cash and admission at the hospital Insurance disk isn't good at all.
    5 people found this review helpful 👍

  • 5/5 Raj S. 1 year ago on Google
    Great hospital. Clean and well organised. Receptionists are friendly. - If you have any concerns & feedback, ask in reception to give number of admin and they will help you. - Outside small almirah to keep your luggage - Cafeteria present in ground floor. CCD, and 2 other small stalls. Lunch at affordable price of ₹60-70 available. Coffees avg cost ₹20. Multiple shops outside hospital with better options also available. - Each doctor or surgeon has an assistant. You can take their number and call to know when doctor will be available for OPD consultation, else you will have to wait in lobby for long time. - Security guards near lift allow only 1 person at a time to maintain crowd near patients, please co-operate with them they are very friendly.
    13 people found this review helpful 👍

  • 5/5 ANAND KUMAR T. 1 year ago on Google • 86 reviews
    Had a long relation with this place, though never want to visit here (no body wants to visit hospital). Visit regularly for check up. Well maintained and 360 degree service available related to heart treatment. Staff are well trained and nice behaviour shown by them. Appointment booking is easily accessible. Connected via train, bus and other public transport. Most important the Treatment is one of the best in kolkata city. Patients come here from near by districts as well as from neighbour country. Thanks Once again for saving our life and keeping our beloved city kolkata fit and healthy. ✌🏻

  • 5/5 Ishan B. 1 year ago on Google
    Very good hospital for cardiac treatment. Grateful to Dr Sabyasachi Paul for the pacemaker implantation for my mothrr and listening to all the concerns and responding. Very calm approach. The nurses and staff are helpful too. Ample parking space at the back in the General BM birla hospital.
    10 people found this review helpful 👍

  • 1/5 Aritra G. 8 months ago on Google
    I have visited this hospital for an angiography for one of my relative.. after discharge doctor Dr.R.K.Das ask us to collect an prescription for further admission.. but when we went OPD to collect that his co ordinator MR. Sourav did not allow us to visit the doctor to collect that prescription which will take maximum of 5mins. We had to wait for 3hour for just one prescription with our just discharged patient. When he allowed other people for discussion with doctors. This hospital do not have the skilled professionals do not know about others but What I encountered was very rude and skill-less employees.
    10 people found this review helpful 👍

  • 1/5 Soumalya 1 year ago on Google
    My mom had been admitted due to Sudden Attack. Her heart rate was high and touched almost 180. She got the initial treatment and it went down to 140. We did ask RMO the reason but he wanted us to wait another 24hours further. Next morning we wanted to talk with the Doc but he was unavailable, asked RMO the same but he was unable to explain the exact reason. Basically they were failed to investigate the case. I am writing the exact sentence what he said - "there are n numbers of reasons for heart attack, see we dont have time to explain everthing, we need to observe further." I can say, dont trust this institute at all. They have inefficient nurse and RMO, doctor to tha hi nehi i wont say much ! Nurse/RMO dont even know how to inject medicines through correct vain which causes a serious infection on my mom's hand. Then we decided to release her and planned to take her Chennai. Next morning we reached Chennai. Doc observed her 24 hrs and post that, told us the exact reason and required actions plan.
    8 people found this review helpful 👍

  • 1/5 Shyamalendu D. 3 years ago on Google
    The worst hospital I have ever seen.If you have enough time as well as money then you can admit your patients in here.There is no coordination between each department and floor.They can take upto 10 hours to discharge a patients because they told patients party that typists is not present and many other excuses they present in front of you.
    5 people found this review helpful 👍

  • 5/5 Sanjay Daga /. 3 years ago on Google
    Had a great Experience at BMB. Very friendly, courteous and caring people. Everyone went out of the way to make me feel most comfortable and took care of even the smallest details to ensure a very smooth admission, procedure, discharge and even special coordination with my TPA to get speedy approvals. Though it’s impossible to name everyone, but i must make a special mention of Tanuj Basu who took special care and went beyond the call of duty to ensure that everything went as per plan. He really made me feel very comfortable and “at home” . This level of commitment to patient Care is exceptional. Keep up the Great Work Tanuj.
    5 people found this review helpful 👍

  • 5/5 Shankar D. 1 year ago on Google
    The treatment of this hospital is so awesome. Everything is so well and the cardiologists are greatful. Everyone is doing their work carefully. The sisters and doctors are very caring. They takes care of every patients. The environment of the hospital is so fresh and calm. No pollution, no dust, no crowd. This is the best hospital for heart patients.
    5 people found this review helpful 👍

  • 5/5 Shankhanila P. 2 years ago on Google
    My experience was really great at the hospital. Not only did my father receive a great treatment, the entire staff made the process extremely hassle-free. The doctors dealt with us very patiently and the entire staff was extremely polite, courteous and helpful. I am extremely grateful to everyone at the hospital.
    4 people found this review helpful 👍

  • 4/5 Binod B. 1 year ago on Google
    Recently got discharged. I had very good experience. It's a service oriented hospital, takes good care of patients. Nursing staffs are very patient friendly. They have good coordination and co-operation among themselves. I'm giving 4 star because there is always room for improvement.
    4 people found this review helpful 👍

  • 4/5 BISWANATH G. 1 year ago on Google
    I am BISWANATH GHOSH an employee of NTPC FARAKKA went to take treatment at B M BIRLA HEART RESEARCH CENTER under Dr SUBHA DUTTA on 5th Sept 2022. My angiography & angioplasty done on next day 6th September 2022. My bed number was 411A, CCU 264 & 502 A respectively. All over management, behaviour & service of nursing stuff and other stuff all are excellent. Cleaning of room and are beautiful.As a patient food quality also appropriate. Communication from HOWRAH & SEALDAH STATION also nice. Only thing that room to be renovated as soon as possible & outdoor patient for doctor consultancy seating capacity also very limited.
    4 people found this review helpful 👍

  • 1/5 Avijit M. 3 years ago on Google
    Worst Money making institution. They have started a new business policy to ask for doctors to be referred to be present during tests. However at the end you need to pay for consultation and also the test separately. PLEASE AVOID SUCH HOSPITALS
    3 people found this review helpful 👍

  • 2/5 Count D. 1 year ago on Google
    Once upon a time it was the best in terms of patient care. Now they are deteriorating very fast . Only some good doctors are there and staff is very poor(Nursing,paramedic and administrative). Parking is a big issue for this group. They do not want to solve also. Some commercial vehicle and ambulance is kept in the parking for visitors and some doctor's vehicle also. Nursing quality has gone down so badly that some nurses are unable to make IV channels.The two stars are for the existing good doctors and some good staff
    3 people found this review helpful 👍

  • 1/5 Subhadeep B. 3 years ago on Google
    Doctors are good, however, the staffs are worthless. They don't help in guiding the patients about the various formalities and whenever enquired about anything they show unnecessary attitude. A big disappointment. Hospital administration should take strong actions against these people. Also being a hospital specially for cardiac diseases, they must know that most of the patients are sick, and standing in the queue for long hours is detrimental for their health. They must increase the accommodation for seating. Already they have increased the hospital charges, this is the bare minimum they can do for benefit of the patients.
    2 people found this review helpful 👍

  • 1/5 Atique R. 3 years ago on Google
    Before the operation, that means before collection of payment amount patient are treating as a God but collection of payment, doctor and specially management including nurses totally ignored. the next day after the bypass surgery father went to washroom self, patients called multiple times but nurses and management didn't respond well. Very bad experienced gained from BM Birla hospital, worst management I totally suggest plz do not visit BM Birla....
    2 people found this review helpful 👍

  • 5/5 Santosh kumar R. 1 year ago on Google
    Today I visited hospital for CT coronary angiography as preventive check up. Nice to see polite behavior by support staff. All set up was done before visit and i had zero waiting time. Amazing staff and good doctors for heart related problems
    2 people found this review helpful 👍

  • 5/5 Umesh S. 1 year ago on Google
    One of best services if I have ever got is from this Hospital. Each and every staff Doctors and every one working are very helpfull and very well behaved. The kind of seamless services this guys are providing is really fabulous. I would like to mention particularly the patient experience department for kind of effort they are puting to help each and every patients. They are doing fantastic job specially Anusree Bera who was such great lady who helped us at each and every step and made things really easy for us & Dr. Ratan kr Das who was such great Doctar with great behaviour & finally the sisters who were really helpfull. Thanks you so much for your help hope you guys keep working like and make the organization proud.
    2 people found this review helpful 👍

  • 1/5 Soumen D. 3 years ago on Google
    Third class service...staff are not helpful... doctors are not cooperating with patient parties...they keep patient for 5 days minimum to do angiography test and increase bill amount simultaneously...before releasing patient they collect all the dues from patient party but will not give you the report copy which are costly and patient party have to chase them continuously...what a pathetic time I had in this nursing home...don't choose this nursing home at any cost...this institute is not providing humanitarian service, they are doing BUSINESS...
    1 person found this review helpful 👍

  • 1/5 bhaskar p. 3 years ago on Google
    No coordination between any department, the final bill printed @8:32am was send to the insurance desk @12:45pm after my intervention. Though enquiry was done many a times in-between. If you don't have proper systems then simply whatsapp could have done this.
    1 person found this review helpful 👍

  • 1/5 Debolina D. 3 years ago on Google
    Very bad administration. It took almost 5 hours to reach the doctor at OPD and almost 2 hours to get a bed at emergency and almost 3 hours again to shift from emergency to CCU. After the heart surgery got over we dint get a chance to talk to doctor and no one even bothered for the patient party. Even no counselling was done before surgery not even any approx idea of bill. The estimate that was given unrealistic. Wont recommend to anyone
    1 person found this review helpful 👍

  • 5/5 Yes Want E. 2 years ago on Google
    Wishing all a good health and I hope no one need to be here but if by any chance you be here be assured your HEART will be taken care of. Every doctor here are at their best. As you enter attendant will be there to help you and guide you through. Personally had to be here and may it be insurance or may it be for admissions all is taken care of professionally. OVERALL GOOD AND NICE HOSPITAL FOR HEART IN KOLKATA. You can say of of the BEST.
    1 person found this review helpful 👍

  • 5/5 Raju R. 2 years ago on Google
    I would like to thank each and every staff who helped my patient. From doctors to sisters all were good. Also I would like to thank the food department,they were very helpful and after giving food people were coming and checking whether the patient liked it or not. Service was good and thank you for managing everything so well.
    1 person found this review helpful 👍

  • 5/5 Nicola W. 2 years ago on Google
    Beautiful infrastructure and hospitality superb. I found all staff so helpful. I definitely recommend my friends and family members to come here. Treatment is top notch. Best Opd and inpatient treatment. I found the doctors so helpful. Nursing staff very skilled and dedicated. Thank you.
    1 person found this review helpful 👍

  • 5/5 Sumit R. 1 year ago on Google
    Had to get a relative admitted under emergency circumstances for a pacemaker surgery. Dr Dhiman Kahali was very kind and reassuring and helped us feel confident despite the circumstances. He is very senior and experienced and was truly a guiding light for all of us. The nursing staff was very professional and polite and treated the patient and visitors well and answered all questions. Everybody, including Pritikana, were very good with the patient. Birla Hospitals have a strong reputation and it is well-deserved. Much better than the care you receive at large chain hospitals.
    1 person found this review helpful 👍

  • 5/5 Krishnasish B. 1 year ago on Google
    The treatment of this hospital is so awesome. Everything is so well and the cardiologists are greatful. Everyone is doing their work carefully. The sisters and doctors are very caring. They takes care of every patients. The environment of the hospital is so fresh and calm. No pollution, no dust, no crowd. This is the best hospital for heart patients.
    1 person found this review helpful 👍

  • 5/5 Calcutta's L. 9 months ago on Google
    This is one of the best place for Cardiac treatment in Kolkata. I would Specially like to thank Dr. Sabsyachi Paul, Sr. Anushree from CCU1, Sr. Sanchayita From 4th Floor, and all the GDA staffs for the care and treatment they have given. The facilities they have provided is beyond words and expectations. Thanks BM Birla Heart Research Centre and team for your service towards general public.
    1 person found this review helpful 👍

  • 5/5 Rajashree G. 3 months ago on Google • 8 reviews New
    Excellent service, very neat and clean. We took an appointment with Dr.Anil Mishra sir,we are very satisfied. His behaviour and suggestion pleased us! Overall we have a very good experience in B M Birla Heart Research Centre ♥️ Finally I love to thank Dr Shiv who took our best care throughout the visit to India.

  • 5/5 Ankan C. 2 months ago on Google • 8 reviews New
    Amazing experience with quick turnaround when we approached to emergency department with our patient and all over the procedures was amazing under the treatment of Dr Dhiman Jabaki and all other brothers and sisters and sath lab assistants.

  • 5/5 Puja S. 2 months ago on Google • 7 reviews New
    Overall treatment is great. The services were good and the staff and doctors were excellent. Special thanks to Dr Shiv who helped with visa appointment admission and smooth discharge. Overall excellent

  • 1/5 Srabani D. 2 months ago on Google • 3 reviews New
    I recently(19/10/23)entrusted my father's bypass surgery to Dr. Ratan Kumar Das, and unfortunately, the experience was devastating. Post-surgery, (21/10/23) my father began experiencing severe breathlessness. Despite our repeated requests, the Resident Medical Officer (RMO) denied contacting the treating doctor for assistance. This lack of communication and refusal to seek expert guidance undoubtedly contributed to my father's untimely demise. It is disheartening to witness such negligence, especially in a critical post-operative period. Families trust medical professionals to prioritize patient well-being, and in this case, that trust was tragically misplaced. I urge others to carefully consider their choices when it comes to healthcare providers. It is crucial to have a medical team that values open communication and prioritizes the patient's needs, especially in moments of distress. My family and I hope that sharing this experience will prompt a reevaluation of patient care protocols and communication practices within the medical facility. No one should have to endure the pain of losing a loved one due to lapses in medical attention and communication.

  • 1/5 Shankar R. 3 years ago on Google
    Costomer support Very Wrost, some staff Very bad by nature. Patient service also poor. Work like goverment hospital.

  • 4/5 Pankhuri M. 3 years ago on Google
    Good hospital with all the latest technology and machines to diagnose and treat the patients.

  • 4/5 Anand V. 3 years ago on Google
    If you are looking for quality health care , One of the best hospital in Kolkata.

  • 4/5 madhu d. 3 years ago on Google
    Good Hospital. we were happy with the experience.

  • 4/5 Rohini R. 3 years ago on Google
    Very nice hospital with amazing doctors and staffs,helped me for everything.

  • 1/5 VIPIN K. 3 years ago on Google
    CK Birla Hospital one of worst hospital in kolkata. I see there only take target to loose patient Money and also not proper diagnosis. Not go any treatment. BM Birla is good hospital. I see CK Birla Hospital doctor not visited in round but in receipt showing visited in 2 am night. Patient condition is normal then showing visited two times in 24 hours. One visite 6 PM and another visit 2 AM. Final not go to CK Birla Hospital kolkata.

  • 1/5 ARPITA R. 3 years ago on Google
    It is better to go to any government facility to get any health care than to visit this place...the non medical staffs are rude and unprofessional...no coordination between any department....and medical staffs are white lier and thives...I admitted my dad on 13 th may early morning and they kept him doing nothing until we asked and created fuss the next day...worst hospital I have ever visited....and once you create fuß and start asking right questions to them they will start treating you like VIP just to make sure...they do not have any idea how medical things work...I would never recommend any one to go to such poor place...

  • 4/5 Your T. 4 years ago on Google
    Founded in 1989 in Kolkata, BM Birla is 1st hospital in India to be accredited by NABH, handed over by his excellency, the president of India, Dr APJ Abdul Kalam for treatment and research related to heart disease. The 204 bedded hospital has one of the largest CCU, ITU & HDU of Eastern India. It has a 24x7 Chest pain Clinic, Eastern India’s most Advanced Heart Failure Clinic, 3 State-of-the-art Cath Labs, 4 state-of-the-art Operation Theatres & laminar flow system, Nuclear Medicine with Gamma Camera, Cardio-Pulmonary Rehabilitation & Lifestyle Guidance Clinic, World-class Nursing Care and a 24x7 Blood Bank facility. BM Birla Hospital is one of India’s foremost and Eastern India’s First and Only Cardiac Hospital. BM Birla has been ranked as No. 1 hospital in Eastern India and No. 2 in India in the category of super-speciality hospitals. Catering to a wide spectrum of cardiac ailments in children and adults, the hospital has been tendering quality patient care, diagnosis, treatment, and research of cardiovascular diseases for over 30 years. I'm very much satisfied with their service and treatment . Thank u .

  • 4/5 Priya T. 3 years ago on Google
    Ambulance are available 24hrs, Doc are always available and environment is clean and tidy.

  • 5/5 Avijeet P. 4 years ago on Google
    Awsome facility...great location,good service,clean area, canteen service facility. Best heart research centre in kolkata.

  • 5/5 Arindam D. 3 years ago on Google
    Nice arrangement from admission, staying, procedures, fooding, toilet etc. Mostly sincere, attitude by all staff and all basic facilities. Behaviour of Doctor is mostly attractive. Got most help from Baishaki and Sudipa, attendent of Dr A Misra.

  • 4/5 Sarla A. 3 years ago on Google
    Happy with the treatment they provided.

  • 4/5 Maya M. 3 years ago on Google
    The hospital is good and all the staff is friendly.

  • 4/5 Akshat M. 3 years ago on Google
    BM Birla Hospital provides best services and facilities to it's patients.

  • 5/5 Saurabh S. 3 years ago on Google
    Highly qualified doctor surgeon and support staff. All the services provided to me were gentle. It was a nice experience. Thankyou !!

  • 5/5 anshu g. 3 years ago on Google
    They have all the modern and updated machines. The doctors are very well trained and the nursing staff takes care of even the smallest of needs.

  • 5/5 Rahul S. 3 years ago on Google
    Staffs in cardiology department are very cordial and very well behaved. They are always ready to serve their duty on one call. Thanks to them.

  • 4/5 akp a. 3 years ago on Google
    It was a good experience..

  • 5/5 ABHISHEK C. 3 years ago on Google
    Very reliable

  • 5/5 Sujit D. 3 years ago on Google
    Gd

  • 4/5 Raman B. 3 years ago on Google
    I found the service absolutely superb. The staffs are very polite and willing to do anything to make the patients happy.Thank you.

  • 5/5 iWaasim S. 3 years ago on Google
    Parking Available

  • 4/5 Priya P. 3 years ago on Google
    Best facility with best behavior doctors and staffs also helps at every step.Thank you.

  • 5/5 Ravi The R. 3 years ago on Google
    Hospital was excellent and every staff behaviour was so good . And treatment was also very fantastic. I m so happy that . I had gone in this hospital.

  • 5/5 Kamal C. 3 years ago on Google
    (Translated by Google) Yha aaya tha jo is pic me hai inke sath kisi ko jankari ho to bta de inka contact number ya address btaye (Original) Yha aaya tha Jo is pic me hai inke sath Kisi ko jankari ho to bta de inka contact number ya address btaye

  • 1/5 mujahid s. 3 years ago on Google
    Very bat Dr Anil Mishra

  • 1/5 Tanaya C. 3 years ago on Google
    Those dietetian's behaviour are not good. They don't know how to talk with people

  • 5/5 Priya M. 4 years ago on Google
    Best hospital for surgery ,very happy with the service provided.

  • 1/5 Anil M. 4 years ago on Google
    (Translated by Google) Kewal Paisa lutne Wala hospital hai ye .Mera 100000lutliya. (Original) Kewal Paisa lutne Wala hospital hai ye .Mera 100000lutliya.

  • 1/5 pradyut k. 4 years ago on Google
    Worst customer care. If you admit anyone they you do not get any update and they even do not tell you were the patient is. Do not recommend for anyone.

  • 5/5 Subhas M. 4 years ago on Google
    Very good service.last today ago my angiogram was done here and they provide me 5star service. Thanks for cooperation.

  • 4/5 Damini S. 4 years ago on Google
    Experience in BM Birla Heart Hospital was excellent & the reason behind all service is Doctor of this Hospital. Really she is very intelligent, she know how to maintain relations with subordinates & Customers/patient.

  • 1/5 Unique School s. 4 years ago on Google
    Un professional supporting Staffs and have lack of coordination among themselves. Their main motto how to collect money from patients not to serve people. Min fees 1000 but against it no other amenities are given for patients party. Rude behavior of Staffs. Very worst management .

  • 1/5 Recent N. 4 years ago on Google
    Very bad experience...... bad hospital...

  • 5/5 P J. 4 years ago on Google
    Superb treatment, great stuffs. Place to go for any heart issues

  • 3/5 Hira A. 4 years ago on Google
    Nice, good.

  • 4/5 Priyanka a. 4 years ago on Google
    very cooperative,Neat and Good staff. Thanks to team for helping me out during my health check-up.

  • 4/5 David D. 4 years ago on Google
    Language is an issue.. apart from that hospitality is great..

  • 5/5 Ankit K. 4 years ago on Google
    Good health cre service is provided transparently

  • 4/5 ritika b. 4 years ago on Google
    CLEAN ENVIRONMENT.EDUCATED AND EXPERINCE DOCTORS.CAREABLE STAFF.

  • 5/5 Kartik R. 4 years ago on Google
    Well maintained and Highly qualified doctors.

  • 4/5 Chanchal S. 3 years ago on Google
    Good Service 🙂👍

  • 5/5 Binayak M. 3 years ago on Google
    The hospital premises is very neat and clean. The doctors are much cooperative with the patients. The outdoor departments are also much spacious and the procedures going on out there are done in a very systematic way. And also quite affordable, i must say.

  • 5/5 ashok m. 3 years ago on Google
    I have a great experience in the BM BIRLA HEART RESEARCH CENTRE. I am thankful to Mr.TANUJ BASU (patient care services Department) and his team as they help me a lot inside the hospital. He is so polite take care us for finding the solution for the problem which is arise inside the hospital as I am new for the hospital and also Mr. Tanuj help me a lot during the admission and discharge when I am facing some documentary problem and other issues, this give a peace, cost and time saving for me. I also very much thankful to Dr. AZIZUL HAQUE for treating my daughter. He is a great humble and dedicated person. Thanks to all the doctors, nurses and staffs of the hospital .

  • 5/5 Shilpi D. 3 years ago on Google
    It's very well mannered staff good coordination with patients. Doctors assists very well and taken good care towards patients. Overall experience is satisfactory. I am highly pleased with my visit to this hospital.

  • 1/5 Sanchita B. 3 years ago on Google
    Very bad Hospital .Previously it was excellent but now it is Very bad,Staffs are worthless.For implantation one pacemaker ,my family suffered a lot.Few doctors can't give any decision without the person of pacemaker company.Mr Breez ,one salesman of pacemaker company harassed patient party too much.In emergency also nurses are not expart.

  • 1/5 Md H. 3 years ago on Google
    This hospital is not good for management. Because they give me a wrong test of potassium in blood 101.7 I have a proof

  • 1/5 Sourjit R. 3 years ago on Google
    (Translated by Google) People go here as a good hospital, but after going here, I realized that the high shop faded dish Dr. Shuva Dutta who does not have time to talk to the patient and neither does this people listen to the patient, it is only sitting for money There is not a single staff who can talk in a manner, all the receptionists are good with the appearance but very bad from the conversation and behavior (Original) लोग अच्छा हॉस्पिटल समझकर यहां जाते हैं पर यहां जाने के बाद मुझे एहसास हुआ कि ऊंचा दुकान फीका पकवान डॉक्टर शुवा दत्ता जिनके पास पेशेंट से बात करने का टाइम ही नहीं है और ना ही यह लोग पेशेंट की सुनते हैं यह केवल पैसे के लिए बैठे हुए हैं एक भी ऐसा स्टाफ नहीं है जो ढंग से बात करें सारे रिसेप्शनिस्ट शक्ल से तो अच्छे हैं पर बातचीत और व्यवहार से बहुत ही खराब

  • 1/5 Debsundar D. 3 years ago on Google
    Bad management and no time sense of OPD dept.

  • 3/5 Sujoy R. 3 years ago on Google
    Medical staffs are well trained

  • 5/5 Laxmipriya D. 3 years ago on Google
    My first visit to the CK Birla Hospital was very good. I never had an experience like this. First OPD with Dr Tushar, registered as a new user and they send me to the waiting area. Within 15-20 mins, I was able to meet Dr Tushar. This less waiting time in hospital is beyond imagination like I have visited other hospitals earlier but this experience I have a very first time. The doctor was very good and the service was amazing.

  • 1/5 Md ziya ur r. 3 years ago on Google
    Very bad experience doctor are good but management is too bad and may types of activities is going very slow and too many nurses, ward boy, pathologist, junior doctor and etc work in hospital but it's in internship but they treating as senior and treating more as compare to their knowledge so, its too dangerous for patient so as my suggestion I never suggest this hospital ever.

  • 1/5 Sauvik B. 3 years ago on Google
    Worst experience ! Please go to woodlands they will change you high but better quality of service than BM Birla

  • 5/5 Priyanka Chaitali K. 2 years ago on Google
    Very good service. Best place for heart issues. Nursing staffs and everyone are very helpful. COVID protocols are also maintained so accurately. Good job team. Thank you everyone.

  • 5/5 RAMPRASAD T. 2 years ago on Google
    Excellent service. Absolutely satisfied, pleased with the Courtsey, behavior & other services. Any need of the patient as well as patient party dealt with utmost importance. My regards to each & every employee of CK Birla heart research Center, kolkata

  • 5/5 Srijit M. 2 years ago on Google
    Very well maintained and very friendly and helpful staffs, specially ankur, rhithrik, budhodev,sontu and the sisters in CCU 1 and 2 and in private rooms. The diet is also very well cooked and tasty.All office staffs are very friendly. Special thanks to my doctor Anjan Siotia ❤

  • 5/5 Jay S. 2 years ago on Google
    All services are excellent including doctors, nurses and all other supporting staff. Highly satisfied.

  • 1/5 Barkha A. 2 years ago on Google
    No covid protocols at all we were called at opd om a schedule time and then they r asking us to wait for 2 hours. Not at all advisable to visit

  • 5/5 gyan c. 2 years ago on Google
    Dr Anjan Siotia commendable job.Nursing staff service was excellent. Very prompt service after admission procedure.

  • 5/5 Farheen S. 2 years ago on Google
    Best hospital for heart.I would like to thank each and every person of the hospital who helped my patient.The nursing staff is very much helpful.They treat their patients like their own family member.My grandfather gone through a heart bypass surgery, I was very unsure at first about the surgeon Mr. Manoj kumar daga due to some negative comments over here but he successfully completed the surgery ,it's been 22 days now and my grandfather is recovering fast.Thanks to the hospital

  • 1/5 Jyotirmoy B. 2 years ago on Google
    System is very poor the management just keeps passing the patient family here and there like a soccer ball for no reasons. Receptionists attitude not good and polite. Had to call to emergency number of the hospital to book a appointment from the hospital that's ridiculous because you usually book doctors from the reception Say 2-3 big size mice run around my feets shows the maintenance and hygene of the hospital. Overall poor experience.

  • 5/5 Biren K. 2 years ago on Google
    I would like to thanks to '' Tanuj Basu '' a person I never seen before just awesome he is always ready to guide you for any kind of help and quarries. If doctors are God then he is an Angel sure . I also would like to thanks to Mr. Umashankar , Mr. Kuntal Jana . and all of the doctors nurses and staff .

  • 5/5 suaad 1. 2 years ago on Google
    Highly commended for covid vaccinations. Done with in no time. Very well maintained, friendly & very helpful staffs. Everything was really hassle free. Thanks to everyone trying to give their best for the service of ppl & specially who made my experience best.

  • 5/5 subho d. 2 years ago on Google
    BM Birla hospital I came here 3 times, I m very satisfied with all staffs like nurses doctors others, everyone given very good service, this hospital is best in Calcutta. All my pensioner patients In Calcutta you should come to this hospital.. God bless all..

  • 5/5 Samuela H. 2 years ago on Google
    I' m patient from Mizoram, I have Bypass surgery. This place is Haven for patients Thanks fro care and help. they give me anew life.

  • 5/5 Antara B. 2 years ago on Google
    Wonderful experience... and we're very happy for hospitality and overall management..

  • 5/5 sagar b. 2 years ago on Google
    My brother was admitted at BM Birla Hospital All service were very good Doctors, Nurses & other staffs are very good Patient was given special food in the Puja day's It was very special gester from BMB management Thanks for the Puja day's

  • 5/5 Sanchita D. 1 year ago on Google
    The best hospital for Cardiac Emergency, Procedures and Surgeries as this is the only Single Speciality dedicated Heart Hospital in Eastern India since 1990. The doctors here are stalwarts and the nursing team is amazing. Management is very cooperative and understanding.

  • 5/5 buddhadeb b. 1 year ago on Google
    Staff are very humble and patient to hear all our queries. Hastle-free cash section. We were properly dealt at the admin section and properly explained every detail. Great care taken by the nurses throughout the stay. No negligence was shown. The doctor who operated is extremely kind and probably the best. Very nice overall experience.

  • 5/5 Swatilekha C. 1 year ago on Google
    Just got discharged today. Really happy with the service of Doctor Sabyasachi Paul. And also love the service of CCU (1&2) departments' nursing staffs.... commendable jobs...cant recall everyone's names....but thank you each and every one of you in my speedy recovery. Also would like to thank the housekeeping department workers who are responsible for distribution of food to us. They all work with smile on their face. And this smile adds extra to our recovery. Thanks once more.

  • 5/5 Kamalika M. 1 year ago on Google
    My experience as a first time patient was excellent. All the staff and care providers were very proactive and helped me at every step. The consulted cardiologist listened and advised with time and patience and the laboratory services were provided promptly. Thank you for the hospitality.

  • 5/5 AMARJIT K. 1 year ago on Google
    Thank you for the exceptional care and support provided to my father during his hospitalization. The birthday celebration organized for him was a thoughtful gesture that lifted our spirits. Your staff's professionalism and kindness will always be remembered. We are grateful for your dedication and commitment to patient well-being.

  • 5/5 Ujjal L. 1 year ago on Google
    The best hospital for Cardiac Emergency, Procedures and Surgeries as this is the only Single Speciality dedicated Heart Hospital in Eastern India since 1990. The doctors here are stalwarts and the nursing team is amazing. Management is very cooperative and understanding.

  • 5/5 u olympia B. 9 months ago on Google
    My experience as a first time patient was excellent. All the staff and care providers were very proactive and helped me at every step. The consulted cardiologist listened and advised with time and patience.. my uncle is happy with everything. Lastly I want to thank Dr Shiv who helped me a lot

  • 5/5 Shamna. A. 8 months ago on Google
    The care given by the 6th floor nursing staff team is excellent. My mom really felt good and we were also tension free at home. My best wishes to all staff.

  • 5/5 Amkita S. 11 months ago on Google
    My experience as a first time patient was excellent. All the staff and care providers were very proactive and helped me at every step. The consulted cardiologist listened and advised with time and patience and the laboratory services were provided promptly. Thank you for the hospitality. Never to thank the well-known doctor Shiv for his support

  • 4/5 prahlad r. 9 months ago on Google
    This is my 1st time experience..All doctors, nursing staff is good, and other support staff are also very nice. Hospital environment is excellent. Their treatments and diagnosis procedures with modernised technique with highly experienced hands of very good doctors and their team, SPL. Thanks to Dr. Shuvo Dutta and his team.

  • 5/5 Swati A. 9 months ago on Google
    This is the best place for cardiac treatment.. I m highly grateful to Dr Anjan Seotia for his services for my father's treatment. Thank you so much for your patience and excellent work. I would always be indebted to you. I would also like to thank the staff n nurses for their hospitality and service. Highly recommended.

  • 5/5 Archana J. 9 months ago on Google
    My Father underwent CABG surgery here. I am really thankful to all the doctors (Dr. M K Daga Sir, Dr. Gaur Hari Das Sir, Dr. Praveer Das Sir and all those who directly and indirectly shared support) and staffs for all their efforts, care and sensitivity for the treatment. Help desk, Pharmacy, blood-bank staffs and rest were very helpful. Discharge procedure was very smooth. Sincere Gratitude 🙏🏽

  • 5/5 Santosh G. 6 months ago on Google
    Very nice medical neat and clean full facilities available for patient after admission...no need to worry about patient once admission is done... Staffs and nurses are very much helpful and cooperative. They will call you whenever you are required to meet with the patient out of visiting hours. Normal visiting hour is 11am to 12pm Over app very nice medical.

  • 5/5 Milon C. 5 months ago on Google
    Excellent excellent excellen. Specially Dr. Anil Mishra & Dr shiv Krishna Mitra very helpful. from 1992 Dr. Mishra is my favourite.i am VSD AVR patient now my mother admitted here for pacemaker satting by Dr. Mishra as a foreign patient Dr shiv Krishna was help us very well also he is Rotarian & me also Rotarian, Salute BM BIRLA & salute Rotary.......

  • 5/5 Lalit K. 6 months ago on Google
    The hospital took great care of us. They were very swift during an emergency. The admission and discharge process was very efficient. All the staff were very helpful, especially Shrinjoya who was very efficient and took great care of us. She was dedicated and made us feel very comfortable.

  • 5/5 Lalhmangaihzuala 5 months ago on Google
    This hospital done very well with the patient. They are kind to the patients and doing they duty very well. Every department are great and their procedure are great, hope enjoy others patient also

  • 1/5 Sanjib B. 4 months ago on Google
    Sitting in the hospital. Doctor suggested to admit the patient but more than two hours gone and no response from admission team. If you go for query they only said just wait for bed to ready. I dont know how much time it take to ready a bed of general ward to such kind of reputed hospital. It is more harrassment than a goverment hospital in name of service. Mr. Birla please look into it. We are here to admit heart patient such a waiting can lead to deterioration of a patient.

  • 5/5 Anubhav D. 5 months ago on Google
    Hospital is one of the best in East India. Staffs are extremely cooperative. Special thanks to Baisaki Bose and Amit Das for smooth admission of the patient. They also explained me the process quite well. Highly recommended for heart related treatment.

  • 5/5 Priyanka R. 4 months ago on Google
    It was a night I was helpless when my father was having chest pain in midnight. It was Really difficult for me wht should I do. Somehow I meet Dr Shiv on social network I connected him and the rest was history, my father had PTCA and with me happy with the team BMB. Overall experience was amazing.

  • 5/5 Tandrima K. 4 months ago on Google
    Excellent service towards my patient's treatment and care. I want to remember only one name Sourav Bera. Extremely active and having vast knowledge about healthcare, corporates and bill settlement claims. Such a genuine person and a true guide. I am truly satisfied and grateful to him

  • 5/5 UTPAL B. 4 months ago on Google
    My patient visited BM Birla Kolkata. Mr. Sourav Bera, is very simple and gentle in his behavior. He will give sufficient time to each patient Attendant. I can freely interact with him. He is very caring and soft spoken. He is very supportive and cooperative, wish him all the best in his every endeavour to popularize.

  • 2/5 Joyanta Kumar S. 4 months ago on Google
    Contacted for a particular doctor's appointment but denied because 3 years back I was seen by another doctor only once (it was during covid period), It means I will not have any privilege to have a doctor of my choice and rather forced to go to the same doctor whom I met once upon a time ( of course if I am to be treated at your hospital). It seems in case of any emergency I can't go to CK Birla hospital, if I like to be admitted under care of some other doctor. How strange and unethical it is 😂 Anyways I am tired of all these illogical protocol and to check with the concerned authorities as to how legal it is.

  • 5/5 Radhashyam N. 4 months ago on Google
    Good monataring system and good communication with customer . Had received great service from Mr. Subhajit Mahajan during admission. And dr. Tarun kumar praharaj is the best doctor .

  • 5/5 debargha d. 4 months ago on Google
    I am specially thank u to Mr Sayan Manna.He helps me a lot about the processing.He is very good in nature and very polite behaviour .Also thank you to the whole team of B M Birla heart and Dr Anjan Seotia he helps a lot and given proper guidance

  • 5/5 Uddhav G. 3 months ago on Google New
    Hands down the best cardiac care hospital in India. I was here for almost 10 days for my father, and I experienced it first hand. After meeting Dr. Anjan Siotia and Dr. Manoj Daga , I had complete confidence on their experience and they delivered really well. Thank you so much. Special mention to Mrs. Shrinjoya Chakroborty for going out of their way in helping us in any and every way possible. Thank you for healing hearts !

  • 5/5 Anirban C. 3 months ago on Google New
    Excellent service, very neat and clean. We took an appointment with Dr.Anil Mishra sir,we are very satisfied. His behaviour and suggestion pleased us! Overall we have a very good experience in B M Birla Heart Research Centre ♥️

  • 5/5 DEBASISH D. 3 months ago on Google New
    I was under treatment of Dr Dhiman Kahali from 04.12.23 to 06.12.23 at Hospital for Angioplasty. Sir is very very nice and like a gurdian. Entire nursing team, house keeping, help desk etc all units are unparallel at service. Specially digital Cath Lab, CCU and twin sharing rooms are superb. I am very very happy with services BM Birla Hospital, Kolkata has provided.Must recommend.

  • 5/5 Devjani N. 3 months ago on Google New
    We have no problem for the patient. Every body was very cooperative and caring. The discharge was also fast and very smoothly done.

  • 5/5 Rima P. 3 months ago on Google New
    I have completed my 2 months training from B M Birla Heart Research centre. Excellent experience 😃.... Very friendly, helping staff members.. Awesome Environment for work 😁❤️... And My mentor and my teacher under who's guidance I completed my training DR. Shiv Krishna Mitra is an extraordinary, amazing person. I really learn lots of things from him. He always guide me in everything about work and life. And the amazing thing is that he still helps me if I had any problem with anything.... I am really lucky that I got the chance to work with him... Thank you B M Birla for giving me this opportunity ☺️❤️.. B M Birla is the best in my opinion ❤️❤️.

  • 5/5 Sudhir B. 3 months ago on Google New
    This is very good hospital. Dr. Manoj Dag & team is very much coaparetive and Mr. Rajdeep(coordinator) is very good and helpful stuff in our organisation. We are really proud of Dr. Manoj Daga & his coordinator Rajdeep. God bless him

  • 5/5 Pinki D. 3 months ago on Google New
    Everything is good hospital staff management specially Dr. But one thing is very bad that is BM Birla charging Car parking this is not right. My patients is admitted here why I gave the car parking charges this is not acceptable at all. Thank you.

  • 5/5 Joyanto R. 3 months ago on Google • 2 reviews New
    Excellent help and service from the staff and coordinators (Srinjaya C and Swattick C). Very good care and support during the post operative period. Well recommended to patients. Contact with the doctor could have been better and I was unable to get in touch with him during the whole 3-d stay. However the doctor checked on my mother everyday at night.

  • 5/5 Amitava Roy C. 2 months ago on Google • 1 review New
    I have done a full body check up on 06.01.24 at BM BIRLA. nice to share my experience that I have gone through during the check up. They had taken care very well. All the representative and medical staffs behaviours was marvellous. I never felt any problem during 4 hrs check up. Specially I mentioned Ms. Mayuri Banerjee and Ms. Sreya Banerjee name those who always helped me during the processing. Last but not the least mentioning Ms Joyeta name who was recommended and guide me for the check up. Point: 10 out of 10 . I give full points as no negative feedback found from my side. Thanks and all the best, Amitava Roy Chowdhury

  • 2/5 Pratik B. 2 months ago on Google • 2 reviews New
    Not satisfied with the hospital, even the doctor was not punctual. They have given us specific time but they kept waiting us for almost 2hrs for consultation. The behaviour of the doctor is also not good (in my case). She was always in hurry didn't explained things clearly. I can't say about others. Though hospitality in the ward was good.


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