ROYAL SMILES DENTAL CLINIC,HOWRAH image

ROYAL SMILES DENTAL CLINIC,HOWRAH

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😠 I am very much unsatisfied today due to extremely unprofessional behaviour from a newly set up dental clinic. an appointment could be fixed and it was not told me at the time of taking appointment that it will take 1.30 hours and also behaviour of receptionist was worst. She told me you have bookin... People often mention clinic, dental, time, Karar, doctor, patients, hours, service, receptionist, treatment,


Address

Kadamtala Power House, 29/2/1, Narasingha Dutta Rd, crossing, Kadamtala, Bantra, Ichapur, Howrah, West Bengal 711101, India

Website

www.royalsmiles.in

Contact

+91 83368 79040

Rating on Google Maps

4.50 (57 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 am to 9 pm
  • Friday: 10 am to 9 pm
  • Saturday: 10 am to 8 pm
  • Sunday: Closed
  • Monday: 10 am to 9 pm
  • Tuesday: 10 am to 9 pm
  • Wednesday: 10 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: clinic (13) dental (12) time (11) Karar (11) doctor (9) patients (9) hours (8) service (8) receptionist (7) treatment (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Soumen P. 3 years ago on Google • 7 reviews
    I am very much unsatisfied today due to extremely unprofessional behaviour from a newly set up dental clinic. an appointment could be fixed and it was not told me at the time of taking appointment that it will take 1.30 hours and also behaviour of receptionist was worst. She told me you have booking number is 3 but when my mother vistied that clinic she told your booking numbers is 9 and you have to wait another 2 hours. It is not tolerable situation for my mom. She is old. Receptionist has some basic courtesy at the time of talking. Then also, visited the clinic while adhering to the pre specified time given and waited patiently for Approax 1 hour 20 minutes before checking with the receptionist about the sequence they're following. The response was " we don't maintain any sequence and you'll be treated when everything is ready ". After some followup questions on the same, doctor himself intervened and called my mom in his chamber just to insult her and asked her to leave with remarks " we don't maintain any sequence. Reviews don't matter to me as I have many patients " If this is how doctor and their helpers treat their patients, value their time and specially when we're dealing with a pandemic situation ( given the fact the seating area of the clinic is narrow with central AC distribution system and it's almost impossible to maintain social distancing from fellow patients), I would not at all recommend this clinic for two reasons. 1. The unprofessional and uncivilized behavior from front end receptionist 2. No importance given to adhering timeline. It's expected that one needs wait for a handful amount of time ( minimum 2 hours) but waiting for 3-4 hours is impossible and shows how unorganised the set up it is. My review doesn't pontificate the proficiency of the doctor as I have heard fair bit of good reviews about him and his work. However, I didn't get the opportunity to get treated due to this entire messed up system. I am really hopeless to give this feedback to this clinic.
    20 people found this review helpful 👍

  • 5/5 Ronnie P. 1 year ago on Google • 35 reviews
    Had my orthodontic braces treatment here under Dr.Karar. I was under recurring followup for 8-9 months. My treatment was completed successfully and I am happy that my smile got changed forever. Waiting time is higher because a huge number of patients come here. So always keep 1.5-2 hours in hand and try to get an early appointment during the first hour. I see patients complaining about waiting time but the fact is , only after one patient is done, then they call the next patient inside. Doctors cannot treat all patients within a fixed time. Sometimes it can take 45 mins sometimes it can take 5 mins based on the severity of the patient.
    6 people found this review helpful 👍

  • 1/5 susmita c. 3 years ago on Google
    Horrible behaviour of the receptionist as on March 15, 2021. She should be replaced immediately. Very rude. Not at all cooperative and dosnt understand problems. Her behaviour is unacceptable.
    6 people found this review helpful 👍

  • 1/5 nilanjan m. 3 years ago on Google
    Extremely unprofessional behaviour from a newly set up dental clinic. After repeated attempts ( apparently the front desk receptionist was not picking up calls ), an appointment could be fixed and it was told that one needs to wait for minimum 1.5 hours. Then also, visited the clinic while adhering to the pre specified time given and waited patiently for Approax 1 hour 20 minutes before checking with the receptionist about the sequence they're following. The response was " we don't maintain any sequence and you'll be treated when everything is ready ". After some followup questions on the same, doctor himself intervened and called me in his chamber just to insult me and asked me to leave with remarks " we don't maintain any sequence. Reviews don't matter to me as I have many patients " If this is how doctor and their helpers treat their patients, value their time and specially when we're dealing with a pandemic situation ( given the fact the seating area of the clinic is narrow with central AC distribution system and it's almost impossible to maintain social distancing from fellow patients), I would not at all recommend this clinic for two reasons. 1. The unprofessional and uncivilized behavior from front end receptionist 2. No importance given to adhering timeline. It's expected that one needs wait for a handful amount of time ( minimum 2 hours) but waiting for 3-4 hours is impossible and shows how unorganised the set up is My review doesn't pontificate the proficiency of the doctor as I have heard fair bit of good reviews about him and his work. However, I didn't get the opportunity to get treated due to this entire messed up system.l
    5 people found this review helpful 👍

  • 5/5 Amrit P. 2 years ago on Google
    Best clinic, best service nd best infrastructure ever seen in Howrah. Sterilization protocols well maintained. Thank you Royal Smiles and team for your service. Thank you.
    4 people found this review helpful 👍

  • 5/5 Gourav S. 6 months ago on Google • 5 reviews
    On of the very fine dental establishments in Howrah. Equipped with industry grade dental equipments and a very professional staff. It was a very pleasant experience getting a routine dental checkup here. A must visit.
    2 people found this review helpful 👍

  • 4/5 Angad S. 2 years ago on Google
    Well maintained and equipped with the latest technology. They are maintaining covid protocol efficiently. I will suggest them, please don't keep patient wait for a longer hour's.
    3 people found this review helpful 👍

  • 5/5 Nupur B. 1 year ago on Google
    Best service and best treatment thank you
    2 people found this review helpful 👍

  • 5/5 Sajid A. 1 year ago on Google
    Dr karar is doing great job n providing best n affordable treatment in howrah.He is excellent in clinical work.
    1 person found this review helpful 👍

  • 4/5 suvopriya C. 11 months ago on Google
    It is situated near Kadamtala power house. Anyone can get very good service here. Specialist doctor is available.
    1 person found this review helpful 👍

  • 5/5 Sarthak M. 2 years ago on Google
    Great Experience. Dr Karar and team is best in Howrah. Thank you for your service.
    1 person found this review helpful 👍

  • 5/5 Usha S. 6 months ago on Google • 3 reviews
    #Give the best treatment for all dental problems # all the staffs are well behaved # Dr. C.K. Karar is the best dentist in howrah region

  • 5/5 BHADRESWAR B. 1 year ago on Google
    Very nice clinic and very good service

  • 4/5 MONER KACHE মনের �. 10 months ago on Google
    All facilities related to dental check up are available here.

  • 5/5 Mithilesh J. 1 year ago on Google
    Best clinic and best service and best doctor.

  • 1/5 Rishita C. 1 year ago on Google • 1 review
    Dr. Chandan Kumar Karar....very unprofessional Dr. Very rud behavior with my 9 years old son.My son told him (call my mother inside)that was his tooth filling date.Dr. call me and say I am unable to teach my son proper behavior. I think Dr. Parents didn't teach how to behave like human.
    16 people found this review helpful 👍

  • 1/5 Subrata B. 9 months ago on Google • 1 review
    Dr C K Karar and his doctor friend Dr D K Singh both are very unprofessional. I was treated wrongly and by Dr D K Singh root cannal treatment which was not required as per Dr C K Karar. But I have to pay full price for that. Dr Karar behaviour is also very rude. As per my experience this is not a good place for dental care and dental treatment.
    8 people found this review helpful 👍

  • 5/5 Shima D. 7 months ago on Google • 1 review
    Dr Karar is too good. Highly recommended, Khub bhalo service. All the best Doctor Karar and team.
    2 people found this review helpful 👍

  • 5/5 RAKESH S. 6 months ago on Google • 1 review
    Dr Karar and Royal Smiles is best in howrah. 😊
    2 people found this review helpful 👍

  • 5/5 sapna s. 6 months ago on Google • 1 review
    One of the very fine dental clinics in Howrah. Equipped with specialist dentist and orthodontist and very professional staff to aid every patient. Industrial grade technology is used for dentistry here. Patients of all ages are welcome. I had a very smooth appointment at this facility.Thank You.😁😁😁

  • 5/5 Akshara S. 6 months ago on Google • 1 review
    # Thank you so much Dr. Karar , I got relief from my dental problem # The Royal Smiles dental clinic's staffs gives better services than any other clinics


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