Sankara Nethralaya image

Sankara Nethralaya

Eye care center

😠 The doctors may be good but the staffs attitude will spoil the brand name. Hopeless people. No chance of improvement expected also. I went as an emergency at 10 am since my wife's eyes were swollen. I waited for 15 mins and met an attitude filled receptionist sitting in the back side of the waiting... People often mention hospital, good, patients, doctor, Kolkata, staff, doctors, branch, Nethralaya, Good,


Address

No. 10, Raja Subodh Mullick Square Rd, Bowbazar, Kolkata, West Bengal 700016, India

Website

www.sankaranethralaya.org

Contact

+91 99030 59720

Rating on Google Maps

3.50 (173 reviews)

Open on Google Maps

Working Hours

  • Friday: (Republic Day), 8:30 am to 5 pm, Hours might differ
  • Saturday: 8:30 am to 5 pm
  • Sunday: Closed
  • Monday: 8:30 am to 5 pm
  • Tuesday: 8:30 am to 5 pm
  • Wednesday: 8:30 am to 5 pm
  • Thursday: 8:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: hospital (16) good (13) patients (12) doctor (11) Kolkata (11) staff (10) doctors (9) branch (9) Nethralaya (9) Good (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Anand M. 6 years ago on Google • 6 reviews
    The doctors may be good but the staffs attitude will spoil the brand name. Hopeless people. No chance of improvement expected also. I went as an emergency at 10 am since my wife's eyes were swollen. I waited for 15 mins and met an attitude filled receptionist sitting in the back side of the waiting hall who was relaxing watching videos in her phone. We requested an appointment urgently since my wife was not able to suffer the pain. She told that as per their 'protocol' patient have to submit an application , then initial check up and will be permitted to see doctor which will take minimum 3 hrs. There were hardly 2-3 ppl waiting there. Owing to urgency we left the place and the nearby shopkeeper suggested ua GD hospital nearby. We went there and to our surprise they treated us extremely well. The consulting fee was only Rs 200 and Dr Tasnima treated us so well. Hence I request others to visit the main centre at Mukundapur or nearby GD hospital where they have a special wing. If these staffs attitude to customers doesnot change I dont think they can survive for long.
    18 people found this review helpful 👍

  • 1/5 Monty G. 4 years ago on Google • 7 reviews
    I had to visit this place for my mother. She is suffering from Glaucoma and only has blur vision through her left eye.. The staffs including the receptionist and optometrist are rude out there. Was rude not only with me but with my mother too since she was unable to follow their instruction due to her poor vision. Even the doctor was in a hurry though the place was not crowded and to add she was rude too. I would never suggest anyone to visit that place. They have other branches in kolkata however the one near Dharmatala is pathetic.
    15 people found this review helpful 👍

  • 1/5 Milan K. 7 years ago on Google
    This branch is enough to knock out the fame of Sankar Nethralaya. People know and believe about the treatment what Sankar Nethralaya, Chennai offers. But, believe me this is the worst branch of them. Medical staffs are not helpful, doctors are not interest in treatment rather are interested in making money. They asked my uncle to revisit after 15 days for tests along with Rs- 5000/- without prescribing medication. Very stupid way of handling a patient to make money. shame
    12 people found this review helpful 👍

  • 1/5 Debojyoti R. 2 years ago on Google
    Don't get carried away by the name Sankar netralaya. Chennai branch is just the reverse of Kolkata branch. Here at Kolkata you can only witness the staff rude behaviour.
    11 people found this review helpful 👍

  • 5/5 Ronet Victor C. 7 months ago on Google • 30 reviews
    Hi. I am from bangladesh. I want to take treatment from the hospital. How to make a appointment? How many days needed for the treatment? Can any one share the details . Thanks.

  • 3/5 Sourav R. 5 years ago on Google • 14 reviews
    Nice eye hospital near Wellington. The hospital is cool. ⚫️ Characteristics: 1. Good brand eye hospital. 2. Experienced Doctors are available all the time. 3. But the problem is with the staff's. Their nature and behaviour is not that gentle. They are harsh in nature. 4. Located in a narrow area but thats not a problem. Located just next to Cambridge university press. 5. Talking about costing its quite reasonable. Not that much high. 6. If you want to donate eye then contact the authority. Its a pleasure reviewing for google maps. Google helps a lot. P.S: All these views are based on my own experience. Dont get biased.
    4 people found this review helpful 👍

  • 1/5 Raju _. 7 months ago on Google • 13 reviews
    Totally fake hospital 🏥 Not good doctors and staff Pathetic . No value of time . Almost full day will be wasted . One retinal doctor eesh Nigam sees more than hundreds patients . No solution provided to the patients even after 2 visits in a 10 days interval . Long waiting in front of doctor cabin makes you highly frustrated . Competitively the counter desk girls are cooperative but the process is over time consuming and no clear solution from the doctor ,
    4 people found this review helpful 👍

  • 5/5 Niloy Kumar D. 6 years ago on Google
    It was in 1976 when addressing a group of doctors, His Holiness Sri Jayendra Saraswathi, the Sankaracharya of the Kanchi Kamakoti Peetam spoke of the need to create a hospital with a missionary spirit. His words marked the beginning of a long journey to do God's own work. On the command of His Holiness, Dr. Sengamedu Srinivasa Badrinath, along with a group of philanthropists founded a charitable not-for-profit eye hospital... One that would bring world-class eye care to the people of India. One that would adopt a single standard of care for all, rich or poor. One that would share the fruits of its knowledge and spread its concept of care to distant parts of this country. In a solemn function held at the premises of the Vijaya Hospital with Semmangudi Srinivasa Aiyer offering the prayer, Mrs (Dr) T Agarwal inaugurated the project. On the auspicious day of Vinayaka Chaturthi, the sixth day of September in the year 1978, the hospital came into existence. It was named Sankara Nethralaya, which means "The Temple of the Eye". The long journey for vision with a mission began. Sankara Nethralaya today has grown into a super specialty institution for ophthalmic care and receives patients from all over the country and abroad. It has gained international excellence and is acclaimed for its quality care and compassion. The Sankara Nethralaya family today has over 1400 individuals with one vision – to propagate the Nethralaya philosophy; the place of our work is an Alaya and Work will be our worship, which we shall do with sincerity, dedication and utmost love with a missionary spirit. Sankara Nethralaya has been described by Shri Nani A. Palkivala, an eminent legal expert and former Indian Ambassador to USA, as the "Best Managed Charitable Organization in India". Sir Ratan Tata Trust has observed Sankara Nethralaya as a High Performing Knowledge Institution – mission driven, a proven track record, acknowledged nationally and internationally for its expertise and excellence in Ophthalmic care with almost all eye sub-specialties, good management systems, a vibrant set of human resources and a participative system of decision-making.
    7 people found this review helpful 👍

  • 2/5 Sumitra D. 1 year ago on Google • 7 reviews
    below average experience. The doctor is knowledgeable and polite. But the optometrist lady was incompatible at her job. She repeated my eye power twice, kept me waiting for 3 hours long, and then also gave wrong specs power.
    4 people found this review helpful 👍

  • 3/5 Sushanta D. 5 years ago on Google
    I received a bad news early morning of 16th July 2018, One of our relative expired at South Kolkata. I was knowing the person and his family wants to donate eye. I do have a eye pledge card with me. The telephone no of Regional Institute of Optholmology of Kolkata to be operating by 24x7 by any staff. It was not functional. I approached the HQ Kolkata Police, they took initative and inform me telephone number of the alternative arrangement from a private authorise collector. It worked and eyes have been collected. I had requested the person who came for collection of eye to send us a confirmation of transplant of this eyes. On 19th July 2018. I received a call from Sankar Netralaya, Kolkata. I have been told that it has been transplanted. My request was to them kindly send me a sms so that I can show others and motivate them to take action when it is possible. A web based acknowledge may be ideal to inspire others on this issue.
    4 people found this review helpful 👍

  • 5/5 Morshed A. 7 years ago on Google
    It's the Kolkata branch of Shankara Netralaya (SN). Chennai is the main office of SN. Due to the long journey to SN Chennai from Bangladesh, it was very tiring and stressful for the Eye patients to attend Chennai and language problem was another constraints. Now its very convenient for the Bangladeshi eye patients to attend SN Kolkata as it is nearby (12 hours journey by road & 1 hour journey by Air), same language (Bengali) and same service as of SN Chennai. I suggest Bangladeshi eye patients to consult SN Kolkata instead of SN Chennai.
    4 people found this review helpful 👍

  • 3/5 Debashis B. 5 months ago on Google • 7 reviews
    Even though doctor experience is good, but taking appointment here through their phone system is pathetic, even after 30 times try, unable to connect with agent to book an appoinment. They supposed to take care of their phone system to provide service better. Even though they take higher fees, they do not care about time of patients and conumers.
    2 people found this review helpful 👍

  • 1/5 Pawan P. 7 months ago on Google • 3 reviews
    Worst hospital and worst doctors specially doctor Shurbhi and Sunita Pandey they just want to earn money no sympathy no empathy they just worry about there target and gift items after thief middle class family
    3 people found this review helpful 👍

  • 4/5 ASM Ittehad U. 6 years ago on Google
    Doctors and supporting staffs are nice, considering sankar netralaya mukundapur its bit smaller.
    3 people found this review helpful 👍

  • 1/5 MD ALI M. 6 years ago on Google
    They are selling only name .. Making people fool with advertisement .Use your mind before visiting kolkata center . your eye is precious.
    3 people found this review helpful 👍

  • 5/5 chabi m. 7 years ago on Google
    Kolkatar ekti valo eye hospital . Doctora khub valo
    3 people found this review helpful 👍

  • 1/5 Nazrin b. 6 months ago on Google • 6 reviews
    The excuse of server down ...have u any idea how it affects people
    1 person found this review helpful 👍

  • 4/5 Sazzad H. 6 years ago on Google
    Good treatment for eye
    2 people found this review helpful 👍

  • 1/5 Apurba B. 3 years ago on Google
    Very bad behaviour, I personally request you to avoid this hospital, here difference between price and service is too much.
    2 people found this review helpful 👍

  • 5/5 Sabyasachi G. 6 years ago on Google
    how can i do appointment because in website there is no option for this branch.........there is only option for other two branches in kolkata.
    2 people found this review helpful 👍

  • 4/5 Shihab Hossain N. 5 years ago on Google
    Good Hospital. Well behave. nicely maintained hospital. Staffs are well and skilled. Sankara Nethralaya has two other branches in kolkata.
    2 people found this review helpful 👍

  • 1/5 DSB VLOG O. 1 year ago on Google
    Very bad experience of this place, Time goes by but the work is not done. To be honest, it is not possible to wait so long with the patient. It's not just me, it happens to everyone who comes here. And the biggest thing is that no one who goes here has a mask on their face and no government rules are followed.
    2 people found this review helpful 👍

  • 1/5 Mousumi G. 1 year ago on Google
    I vist this branch today this is horrible experience Receptionist attitude is too bad They harm brand image I vist near 12 pm receptionist behever was tooo bad never vist
    2 people found this review helpful 👍

  • 5/5 Bidhan H. 1 year ago on Google
    One of the best eye hospital in kolkata
    1 person found this review helpful 👍

  • 1/5 Hemal V. 1 year ago on Google
    Very poor reception staff or rather they are not trained properly. Need to increase staff strength.
    1 person found this review helpful 👍

  • 5/5 SUMANA D. 5 years ago on Google
    Very nice service...good behaviour... very happy by their treatment... their perfect examination... check up... doctors are very good...
    1 person found this review helpful 👍

  • 5/5 PRIYANJANA K. 5 years ago on Google
    Best eye care institutions
    1 person found this review helpful 👍

  • 3/5 MUKTAR A. 4 years ago on Google
    Here everything is ok but here staff behaviour very bad really i see how to talking with patients very bad really I'm also confused very rude so much better i request to head of staff please teach to all how to talk with patients and how to behave with patients becouse if they talking rude then sure next time who come here you think also......
    1 person found this review helpful 👍

  • 1/5 61 Sabbir I. 4 years ago on Google
    There is no waiting hall for patient's relative.we need to stand 3 to 4 hours outside the branch.Also security guard's behaviour not good.My wife,she was in her period days so, she had a stomach ache.I asked the guard for permission to let her sit but he didn't.After a lot of pain, she had to stand out with stomach ache.
    1 person found this review helpful 👍

  • 1/5 Anu J. 4 years ago on Google
    From 20 days i m trying to take an appointment , either they not receive the call & some other no. does not exit
    1 person found this review helpful 👍

  • 5/5 News A. 5 years ago on Google
    (Translated by Google) SIP Visu LAS lesser machine (Original) SIP Visu LAS lesser machine
    1 person found this review helpful 👍

  • 5/5 PRADIP S. 5 years ago on Google
    Good

  • 1/5 Amit J. 4 years ago on Google
    Service is very bad no one picking the phone for appointment

  • 1/5 ramita j. 4 years ago on Google
    very bad liftman , remove him as soon as possible

  • 1/5 FIT B. 4 years ago on Google
    very bad and pathetic lift staff, he misbehaves with rude nature

  • 3/5 prasun kumar b. 7 years ago on Google
    Doctors are good but staffs are not actually cordial. Service is not up-to the mark. System of taking appointments are not so easy and will have to cross different hardles. The vicinity is neat and clean.

  • 1/5 Puspa M. 4 years ago on Google
    (Translated by Google) Too bad of a receptionist. An elderly receptionist, his use of the patient is very rude. (Original) খুব খারাপ ব্যবহার, একজন রিসেপশনিস্ট এর। একজন বয়স্ক রিসেপশনিস্ট, প্যাশন্ট দের সাথে ওনার ব্যবহার খুবই রুড।

  • 5/5 Vijay Kumar K. 4 years ago on Google
    I often visit to the godown facility of TODI HONDA in the basement of this building.

  • 1/5 md. a. 5 years ago on Google
    Not good

  • 4/5 Obaydul H. 5 years ago on Google
    Good

  • 5/5 Zahidul I. 5 years ago on Google
    (Translated by Google) Hm (Original) Hm

  • 5/5 Subir D. 6 years ago on Google
    (Translated by Google) Ryt place (Original) Ryt place

  • 4/5 Indra 5 years ago on Google
    excellent service available here

  • 4/5 Sudip n. 5 years ago on Google
    Good Hospital and the doctors are very good at their work. It has 2 more branch in Kolkata

  • 5/5 Vinod K. 6 years ago on Google
    Good

  • 4/5 Banasree R. 6 years ago on Google
    Outdoor department of Shankar Netralaya for Eye Treatment.

  • 4/5 Durjoy S. 6 years ago on Google
    Good but the place little bit is chaos area

  • 5/5 mangalam t. 6 years ago on Google
    Very goods hospital

  • 2/5 Dr Asish Kumar K. 7 years ago on Google
    Experience eye surgeon consulting services available here.

  • 3/5 Shimul M. 7 years ago on Google
    Staffa are helpful

  • 1/5 Aniket s. 7 years ago on Google
    Terrible and lazy staff in Kolkata but the doctors are good . If you are planning to go there consider it to be a whole day work however minor may be the scene because the management is very very bad !!!!!!!

  • 3/5 Sk Mohammed A. 6 years ago on Google
    A good place for optical checkup.

  • 2/5 Ranjeet G. 6 years ago on Google
    (Translated by Google) Checkup putali (Original) Checkup putali

  • 4/5 Swarup D. 6 years ago on Google
    Good eye clinic

  • 5/5 Asifa S. 6 years ago on Google
    Excellent place with good doctors and very helpful staff.

  • 1/5 Raju K. 7 months ago on Google • 1 review
    . No value of time . Almost full day will be wasted . One retinal doctor eesh Nigam sees more than hundreds patients . No solution provided to the patients even after 2 visits in a 10 days interval . Long waiting in front of doctor cabin makes you highly frustrated . Competitively the counter desk girls are cooperative but the process is over time consuming and no clear solution from the doctor ,


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