Worst experience ever. There is no proper management. I went there for blood test and the doctors had zero knowledge how to take the blood test. There are many suraksha with good and proper treatment but Birati’s one is the worst. They need to improve a lot asap.

Suraksha Diagonastic Birati center is the worst managed center. There is no staff to manage the vaccination drive. I booked my covishield dose 1 at this center. They are charging 900rs. They are not respecting people's time or the cowin portal slot. They are keeping people in long queue under the sun without any arrangements.. It took 3 hours waiting time for me standing in the sun.. My cowin slot was 10-11am. I reached at 9:50 and got my dose only at 1pm. NO COVID PROTOCOL BEING FOLLOWED. The staff is also very impolite. Please refrain this center.

Worst service in city. They have no management here. People have to stand 4 to 5 hours in scorching heat under sun just to get the vaccine. No timing slots are applicable here . In every 1 or 2 hours they are changing the rules to get the vaccine. Some times they are giving tokens, some times they are saying first come first serve, some times they are arranging the queue depending upon age. When ever a person starts shouting on their arrangements they are telling that they will close the vaccination process. Local police came two times to get the situation under control. But the process never came under control. So long story short, "TRY TO AVOID THIS CENTER".

Horrible staff behavior the lady on USG scan and Eco and ECG is the rudest ever. The manager is simply the damager here worthless no action after complaining Will not recommend for pregnant ladies. 0 star

Illegal racket run with incometax and GST cheating .No doctor consultation receipt shared.i was charged 700 ₹ but suraksha lab denied to give receipt. We have to ask doctor for the receipt which is totally illegal .i am filing RTI and complaint to income tax department.

Extremely satisfied with the behavior of the Staffs and also very much supportive thanks to them for the service 🙂🙂🙂

It is inside a complex..you cannot find it from outside...there are no sign boards on the road.... anyways i went here to take my covishield vaccine second dose. They do have facility for online and offline payment. The reception was reasonably good. Can expects it as good as appolo though. They charges Rs 780. No certificate was handed over. Thats normal i guess. They have a few no of chairs in the waiting region.

They give me a slot at 11a.m I had reached there on time But the receptionist told that the USG doctor will come at 12:30pm I was wait till 12:30. But at the time 12:30 they told me doctor will come late. What a 3rd class service.

Blood collector is very rude & unsocial, don’t know how to behave with patients, employee code no SRV 7808653 should learn a lesson how to behave with the patient.

The lady, taking the blood sample is horrible in her work . Firstly when she injected the syringe some amount of blood came out which she didn't bother.Then while taking the sample she pushed the sample holder so rudely and in hurry I felt so much pain as I experienced never before. And at last when she felt that blood is coming out slowly she pushed the needle so hard as if she wanted to pierce the skin.

I am a customer of Suraksha Birati for last 4 years. They are doing a great job. Waiting time is nominal. This Suraksha center is small (not all tests can be done here & waiting area is small), but quick and efficient stuff. Stuff's behaviour is very good. They also give home collection service, just need to call them to book. Recently I booked a slot for MRI at Suraksha Chinnar Park from this Birati center, experience in Birati Suraksha is effortless. I am only giving 4 star because this center is small and all other important tests those are expensive & require big machine, is not available here.

A well equipped diagnostic centre with best of its crew, supporting and helping in the day to day service to their patients.

USG doctor didn't come on time. He is late for 2 hrs. It is very bad situation for patient.

Such a careless system, medical report delay without notification. Following several calls, the caller was also shameless.

Visited recently. All staff are helpful and co operative. Really good experience

staff behaviour is very bad. Birati staff MITALI is too much Raff

Service was good I have done my Anomaly scan and quadruple marker test.Both job are done within 1hour.

I am satisfied with Suraksha Diagnostics, Birati. The staffs associated with Suraksha Diagnostics, Birati are very helpful and cordial....Best wishes to Suraksha Diagnostics, Birati 👍👍

Familiar place , amazing service , helpful staff , prompt response . God bless you all .

Reception billing sample collection and delivery of reports is very good

A good response from my relative. She likes to the centre for her tests.

Today i visit suraksha diagnostic, birati branch. Everyone know Suraksha is a well known diagnostic centre but today i very much disappointed about your receptionist behaviour and also she didn't know how talk with patient party, also she didn't guide about test. When she entry completed of my patient prescription then i found that she escape one test, when i tell her that she misbehave with me. Didn't accepted this type of behaviour of receptionist. Her name is Ms. DONA DUTTA. Please look into this matter and please trained and groom her how to behave with patient party. Totally disappointed for today's behaviour of Ms. DONA DUTTA.

Excellent Diagnostic Services within the reach of my locality, behavior of all the staffs are really awsome and Floor Manager is very helpful and kind hearted person that Helped me a lot.

Worst service I ever seen. 1.Employee gives facilities to their known person or patients. 2. Doctor don't come in the time.

All the stuffs and the technicians are very good and cooperative. Love this place and recommended to all of you

It's was a worst experience today from Birati Suraksha. I'm not getting my MRI report today whenever they are assured to delivery the report today. Tomorrow I'll not visiting doctor due to this negligence whereas patient are suffering lots of problems due to only this casualness.Next doctor will visit after 7 days. Right now for this delay patient will face lots of issues so who will take the responsibility for it ? It's a poor service from Birati Suraksha centre.

Good place for all kinds of diagnostic needs

Useless the staffs are not good

It has has the path lab and Poly clinic facility. It has services like 16 slice CT scan, Digital X Ray, and Cardiology, 4D USG, Neurology, Pathology, Gastroenterology, Molecular Diagnostics and Polyclinic. Very good service.

Very good reporting given. Technicians & Doctors are good .

Very pathetic. They tried for 5 minutes but failed to collect blood from my 4 years old daughter's hand. Staffs don't have proper experience.

Very helpful staff

Nice

Diagnostic centre

Excellent

Very bad experience.. People are so irresponsible who seated in the reception. Even they could not prepare a bill properly. On my payment bill my all details are incorrect my age, my address and also my mob no though I have registered previously. Inspite that i have told all the details again.. They did not deliver my report after correction of my mail I. D. over the phone.

Very very poor experience in birati suraksha, no management in reception part rude attitude.

They tell you to bring Xerox of Is proof for USG. You are paying the highest fee for USG here and they can afford to provide you with a print. What a pathetic service

I have been their customer for the last 20 years and their reports and services are at par with the best. Yes, the costs are a bit on the pricier side because they are the most trusted diagnostic centre by the doctors and even the patients. Came here because my mother had to have the Echo Color Doppler and the 24 hours Holter monitor tests done. The staff is extremely helpful and professional and the place squeaky clean. Visited here on a rainy day and the floor was being mopped everytime a person entered the centre. Not only are tests run here but you can see a doctor and consult him too. You might however have to notify the reception first. I would recommend to everyone as Suraksha is undoubtedly the best diagnostic centre in Birati.

In google your opening time is 6.30 but still 7 am it's not open. and after 7 it seems open but no body pic the help phone number ,i am trying 10 times .......??

I been there with my wife this afternoon for her BT CT test at Suraksha Birati outlet , very bad experience when attend to the front desk, the lady name Mitali Sil who took the money she don’t know even how to behave with customers stand in the front desk with upset and disturbed face , no smile and no happy ness in her face or welcoming. It’s feel like by helping me out she felt the she have done enough favour to us . Front desk staff should know proper customer service .

Very unprofessional .they charge more than any pathology center, need 1day advance booking for home collection ,but at last they don't value customer recommendation and time. In the X-ray room no female attendent is there with the male technician.

Good place for diagnosis but need lots of paperwork. But behavior is good. Give it a try recommended

Good enough

It's good...Very good patient service..

The best diagnostic center in kolkata .

Very poor management. Most of the staffs are not fully aware of the computer system that they are using..... Lack of Patient handling experience......Poor communication skills.