Reliance Digital image

Reliance Digital

Shopping center

👍👍 Experience was really good. Appreciate for there hospitality. Also they are very cooperative and behaviour is very polite. If u need to purchase any electronic products or device, so u can easily from reliance digital. Lake Mall 3rd floor reliance digital, u can find easily. EMI option also availab... People often mention experience, product, products, good, store, service, electronic, sales, price, Reliance,


Address

No 104, 3rd Floor, Lake Mall Baroj Road, Rash Behari Ave, Kolkata, West Bengal 700029, India

Website

www.reliancedigitalstores.in

Contact

+91 33 4071 5135

Rating on Google Maps

4.20 (2.5K reviews)

Open on Google Maps

Working Hours

  • Saturday: 11 AM to 10 PM
  • Sunday: (Mahavir Janma Kalyanak), 11 AM to 10 PM, Hours might differ
  • Monday: 11 AM to 10 PM
  • Tuesday: 11 AM to 10 PM
  • Wednesday: 11 AM to 10 PM
  • Thursday: 11 AM to 10 PM
  • Friday: 11 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: experience (21) product (21) products (18) good (17) store (14) service (13) electronic (12) sales (11) price (10) Reliance (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 4/5 Abhishek C. 2 years ago on Google • 69 reviews
    It's one of the largest electronics retailer in India.By saying this I just want to mean the variety of products available here. Stuffs are good educated and polite having well manner. They will also help u to do checkout for lowest price compare than other provider till the limit it's possible. Overall it's a nice experience to do shopping here.
    2 people found this review helpful 👍

  • 5/5 Jhuma S. 1 year ago on Google • 36 reviews
    Experience was really good. Appreciate for there hospitality. Also they are very cooperative and behaviour is very polite. If u need to purchase any electronic products or device, so u can easily from reliance digital. Lake Mall 3rd floor reliance digital, u can find easily. EMI option also available for electronic products. U can buy ur favourite product on emi
    2 people found this review helpful 👍

  • 5/5 Swagato D. 6 months ago on Google • 34 reviews
    Reliance Digital has consistently proven to be my preferred electronics store. It's not just a store; it's an experience. From the moment you step in, you're greeted with a vast array of the latest gadgets and appliances. The organization and layout of the store make it incredibly convenient to explore their extensive product range. The staff is not only helpful but also well-informed, ensuring you get the right product for your needs. What I appreciate most about Reliance Digital is their commitment to quality. I've purchased various electronics, from smartphones to home appliances, and the reliability of their products has never disappointed me. The pricing is competitive, and they often have attractive deals and promotions. Furthermore, their after-sales service is top-notch. If you encounter any issues or have questions, their support team is always ready to assist, making the ownership experience smooth and worry-free. In conclusion, Reliance Digital is the go-to destination for all things electronic. It's a place where quality meets convenience, and I wholeheartedly recommend it for anyone seeking reliable electronics and a great shopping experience.
    1 person found this review helpful 👍

  • 1/5 swarnadeep b. 1 year ago on Google
    Utterly disappointed with poor customer service. I have ordered for Voltas AC and Samsung refrigerator both on 14th of this month. While placing the order sales person couldn't tell me about their ongoing logistics issue and service related issue and took the order but while communicating with their service manager , we came to know that they couldn't even tell us how long we need to wait for delivery. While asking they insist us to cancel the order immediately and opt for money refund. Very poor service. This internal issues may told us at the time of placing the order. They should stop booking the product unless solve the internal issues. Dont know when to get the product delivery now.
    1 person found this review helpful 👍

  • 4/5 Debashis R. 1 year ago on Google • 34 reviews
    they are very cooperative and behaviour is very polite. If u need to purchase any electronic products or device, so u can easily from reliance digital. Lake Mall 3rd floor reliance digital, u can find easily.

  • 5/5 Sam R. 5 months ago on Google • 4 reviews
    It’s a great place to do shopping for electronics

  • 5/5 Priyanka D. 4 months ago on Google • 3 reviews
    It was a great experience. The staffs are very professional and they have guided me so well. I am totally satisfied by their behaviour and would love to recommend this place.

  • 5/5 T K R. 1 year ago on Google
    It is located at Gariahat Crossing. Reputed for all sorts of digital items. Reliance Digital store stores with all sorts of electronics items like tv, freeze, air-condition machines, mobile handsets etc if various brands. Rate of the items are standard and provide with warranty for two/three years. I purchased some items from this outlet and as a, whole I am satisfied.

  • 5/5 pallab d. 2 years ago on Google
    Love that store. Variety electronics product under one roof. You can get discount also. Go, choose and buy.

  • 1/5 Nairita D. 1 year ago on Google
    Horrible experience. Will sell you wrong insurance for smartphones and then neatly deny. On being confronted will try to sweet-talk and explain how they are being helpful. STAY AWAY IF YOU VALUE YOUR MONEY!

  • 4/5 Indrajit B. 1 year ago on Google
    Cell phone - you need to extend brand choice with competitive pricing, TV price is bit high. Staff very good in their deliberation.

  • 1/5 Anal C. 1 year ago on Google
    Worst Experience.. Went to buy a headphones. Sales person told me the price as ₹4999, with noise cancellation. When billed the product they were trying to sell a non noise reduction headphone at ₹5499. While protested against that, they told me they can’t refund. Now they are giving me a card with 500 rs balance. And they kept us waiting for an hour to settle the deal. Same day another experience. Looking for an ipad. Online and apple showroom, it’s price was showing as ₹29,999, but this showroom asking for the same product in ₹33999. Would never visit any of the Relience store. Would recommend all not to visit here ever if you at all care for you money. 😡😡😡😡😡

  • 5/5 Manabika D. 9 months ago on Google
    Good collection of electronic gadgets. Competitive prices compared to other electronic showrooms. However, the prices are much higher than any online platform. Staffs are great. Willing to help you always with different options as per your requirements. Overall experience is good.

  • 5/5 Rahul M. 10 months ago on Google
    Best of all services in chadni chak....

  • 1/5 Saahily R. 10 months ago on Google
    The worst store ever. They are extremely unprofessional I bought a LG 28L microwave on 27/05/23 and they said they will be delivering it on or before 29/05/23. They delivered it on 31/05/23 but when the demo person came and opened the box the microwave was having a big dent so we asked for replacement and they have are yet delivering the microwave. Today I received a gift from LG a microwave safe bowl set which is also broken. And when ever we are calling them they have the same taught line “we are sorry for the inconvenience caused”. We are fed up with this issue for a simple microwave. The reply from reliance digital is nothing but a copy and paste thing just change the name and paste the same resolution for all do you think that helps? This is really disappointing and I have already mailed.

  • 1/5 Anmol T. 1 year ago on Google
    Although I did not get the product i was looking for, what disappointed me was the attitude of the attendees. We went there and was looking for a good quality induction cooktop. Even after waiting for over 10 minutes noone came for help. We felt like we were being ignored. There were many questions but noone to attend to. We finally decided to leave and bought the items from another shop closeby.

  • 1/5 SuKanya M. 6 months ago on Google
    We had purchased an LG Washing Machine on Saturday, which was supposed to be delivered by Monday. The full payment was done via credit card upfront but the delivery of the product has not arrived by now....extremely bad experience They are only intersted in pushing sales and don't bother about after sales customer relationship... The purchase was done i for delivery at Lake Market, since that's where we stay.....wat a joke !!

  • 1/5 C R. 5 months ago on Google
    Extremely disappointed with the service at Reliance Digital Lakemall Kolkata. Promised one-two day delivery for Usha Stove, but it arrived four days later. Misleading information from staff about setup service for the gas stove. Need better communication and service reliability.

  • 5/5 Tanusree S. 6 months ago on Google
    Very good behaviour excellent service providing by reliance digital Lake mall

  • 5/5 Rupam B. 5 months ago on Google
    Reliance Digital has consistently proven to be my preferred electronics store. It's not just a store; it's an experience. From the moment you step in, you're greeted with a vast array of the latest gadgets and appliances.

  • 1/5 Manojit D. 5 months ago on Google
    Very good collection of equipment and accessories. Very good collection in the laptop and mobile section as well. Home Utility section is very good. However overall experience is very poor.

  • 5/5 Sourish D. 5 months ago on Google
    Ms. Arpita Halder was very helpful towards us. We entered Reliance Digital store to look for possible options of air fryer... ended up buying not only an airfryer but other 3 products. Your prompt responses to our inquiries and concerns to our needs demonstrate our commitment to exceptional service. But very harsh aftersale behavior from a Nirupam guy when he was asked to give demo of our products, at personalised service. Overall I am impressed by Miss Arpita but really annoyed over Nirupam.

  • 1/5 Navodith M. 1 year ago on Google
    The worst experience I have ever had. The sales men behaved so bad and insulting that I never want to visit this Reliance Digital store (Lake Mall) again. Can't be expected such a behavior from such a big company, what do the sales men think of themselves...

  • 3/5 shashwat gupta r. 2 years ago on Google
    Good place. But costs high. Low-end gadgets not there. Finance scheme very rigid.

  • 5/5 Dilip G. 2 years ago on Google
    Very good... Nice Communication... Good customer service.. I liked the lake Mall digital staff's... Keep it up... I pray to God for your achievement... Thankyou so much...

  • 5/5 Romit B. 2 years ago on Google
    One of the fastest shopping experience I have ever had. Staff were extremely friendly, and had the requisite product knowledge/ expertise tp clearly explain product features. They literally helped me choose my product in less than 5 mins! Thanks for the great customer service! Cheers!

  • 3/5 Sangeeta B. 2 years ago on Google
    If you absolutely have no choice of buying a product online, consider going there, but if at all possible, I would suggest buying it online. The prices are higher than what you would see online. I've bought many items from this particular outlet in the past ( washing machine, earphones, extensions, pendrives) but what strikes me as peculiar is the staff's behaviour. You would find some really good ones and some equally bad ones. Also, there is no return on electronic products unless they can prove it themselves that it is not working. They would spend a good amount of time to see if something is not working, would then write emails to get approvals, and then finally replace it. It means you would need a lot of time in hand if you want to replace something, if at all it is possible. Do yourself a favour and buy it online or check out some other options.

  • 4/5 Knowledge with R. 2 years ago on Google
    A lovely layout of electronic goods with various price ranges. The employees are also very friendly prompt and courteous. There is also finance and loan facilities empanelled with various financial companies who's representatives can be found inside incase if one avails EMI options. The products sold can be for everyday use like television, mixer grinders to high end electronics like phones and laptops.

  • 4/5 Anweshan R. 2 years ago on Google
    So far so good. Staff seemed polite and helpful. Reduced one star since there is pricing discrimination between online and in-store price of products.

  • 5/5 Gopal S. 2 years ago on Google
    A great place to visit and shop, lot of sales personnel.

  • 4/5 Soutick S. 1 year ago on Google
    This a good offline store to buy elections item. Staffs are also very helpful and professional. Before buying anything, you can visit and try and experience any products in our hands before making a decision.

  • 3/5 Kaushik C. 1 year ago on Google
    Sales persons are very casual, not at all showing attention towards customers. They don't want to listen customer rather they are trying to push sales their targeted products. That's why I always prefer online shopping. It's my mistake to went at offline market.

  • 1/5 Soumik P. 1 year ago on Google
    Stock is not good. Salesman were trying to push 2 star refrigerator saying that 3 star not available. No cost EMI not available in HDFC credit card. I found 3 star fridge with no cost EMI in Amazon. It's wrong to push sale items giving misinformation

  • 4/5 Anirudha D. 1 year ago on Google
    Little good, some price is over than market

  • 5/5 Saurav B. 2 years ago on Google
    Courteous staff, great collection and an overall nice shopping experience. Must visit if you want to purchase electronic items ranging from Home Appliances to Mobile devices. The price on offer is also great.

  • 5/5 NEETIVATION 1 year ago on Google
    Great showroom with a wide range of products you name it and have it all.i recently purchased a hp laptop and got heavy discount on mrp with gifts and goodies .the staff is great and enthusiasts with a tech freekiness in them ,loved shopping experience there.

  • 1/5 ANUSUYA J. 1 year ago on Google
    Bad experience in AC and Mobile selling section of Reliance Digital. No proper stock of items. Wanted 5 Star 2 Ton AC of Daikin but the sales executive assured us 3 star 1.5 ton will be sufficient for 180 sq ft room. They want to do stock clear and sold the item by false assurance. In actual our room is 200 sq ft and post installation it is total loss. Mobile is also sold old model.

  • 1/5 Aviru B. 1 year ago on Google
    Extremely bad experience. My senior citizen parents were threatened by the staff just for requesting for faster delivery. We are strongly disappointed after purchasing from here.

  • 4/5 Pradip R. 1 year ago on Google
    It's a compact departmental store of huge electrical / electronic gadgets ,it has total electronic products, IT products includes various Mobile phones, tablets, laptops, blue tooth speakers then refrigerators washing machine various high-end TVs and various air conditioners split and window and also various small electrical appliances . Everything are under Bajaj Finance scheme means offers on EMI 's. Only suggestion to customers that while buying products under EMI should be alert enough to avoid some hypothetical charges.

  • 3/5 Harsha B. 1 year ago on Google
    It's a good place but be careful with what's been in sale. Went for Samsung a13 but they did not had it and wanted me to buy much pricer product. Do your research and then go .

  • 2/5 Arijit M. 1 year ago on Google
    Everything is fine...but I come hear to bye a Oneplus headphone...they said it is 2k bt it actual price 1.5k only

  • 5/5 Somwrita B. 3 months ago on Google • 1 review New
    Really a great experience over here!! Always get a warm welcome here. Looking forward for new purchases in this new year!!!!!

  • 5/5 Sudip K. 3 months ago on Google • 2 reviews New
    I was purchased so many products, I am very happy for staff behaviour, product price, atmosphere etc, this is one of the best store for electronic products purchase.

  • 5/5 Sharadindu G. 4 months ago on Google • 2 reviews
    All staffs are knowledgeable and helpful. They understand customers need and give proper demo the product

  • 1/5 Neelam K. 5 months ago on Google • 2 reviews
    We had purchased a fridge on Saturday, which was assured to be delivered on Sunday between 10am-10pm.The product has not arrived till now 9 pm, despite being assured by the sales person from the shop that the product was on the way at around 12:00 noon. They picked up the old fridge at 13:00pm and I was told again that the delivery was in the way, assured that 14:00 the product will arrived.Extremely very very bad experience. One full day was wasted in calls and waiting for the product. I have a cancer patient at home recovering from chemotherapy and radiotherapy who needs ice cold water all the time to keep his mouth and throat moist. They are only intersted in pushing sales and don't bother about after sales customer relationship.. Very very bad experience and I request people to not purchase anything from Reliance Digital as they are very unprofessional. I won't like anyone else to face the harrasment I am going through.


Call +91 33 4071 5135 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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