The Coffee Bean & Tea Leaf image

The Coffee Bean & Tea Leaf

Cafe Coffee shop

Coffeehouse chain serving a variety of beverages including its signature ice-blended options. People often mention coffee, good, friends, Quest, menu, Nice, nice, Coffee, staff, cake,


Address

2nd Floor, Quest Mall, 33, Syed Amir Ali Ave, Beck Bagan, Ballygunge, Kolkata, West Bengal 700017, India

Website

www.coffeebean.com

Contact

+91 80170 54352

Rating on Google Maps

4.30 (831 reviews)

Open on Google Maps

Working Hours

  • Friday: 11 AM to 11 PM
  • Saturday: 11 AM to 11 PM
  • Sunday: 11 AM to 11 PM
  • Monday: 11 AM to 11 PM
  • Tuesday: 11 AM to 11 PM
  • Wednesday: 11 AM to 11 PM
  • Thursday: 11 AM to 11 PM

Featured Reviews


Frequently mentioned in reviews: coffee (56) good (24) friends (11) Quest (11) menu (11) Nice (10) nice (10) Coffee (10) staff (10) cake (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Natalie P. 1 year ago on Google • 361 reviews
    They can be annoyingly slow at times, but the wait is worth it. Nice coffee and a great place to work, catch up with friends or just to take a break from shopping in the mall. We love the eggs - ham and cheese omelette in particular, sausages, cheesy garlic toast etc. Their cold coffees are delicious and they have quite a variety.
    4 people found this review helpful 👍

  • 4/5 Rima S. 2 years ago on Google • 113 reviews
    Its located within Quest Mall. The decor and food is nice. The staffs are friendly. I had Honey Spiced Cappuccino which was good. I didn't try anything else as the prices were a little on the higher side and when you have a huge food court why try such highly priced menu. I will definitely try their food some other day but today I was not in the mood to splurge. Our table still had dirty cups from the previous customer and we had to request them to clean it so giving only 4 stars. Please clean your tables after your customer leaves or atleast after the new customer occupies it.
    4 people found this review helpful 👍

  • 4/5 Nandini S. 3 years ago on Google
    I love the coffee they serve .. strong aroma of coffee beans will help to lift up your mood and they also serve good sandwich and muffins. I like their hummus with pita chips
    2 people found this review helpful 👍

  • 1/5 Chirag J. 3 years ago on Google
    After months away, I finally decided to try Coffee Bean again (hoping it has improved). Sadly, the experience is still horrible. Unlike other food establishments, there is no safety check on entry (no hand spray or temperature check). That alone is poor responsiveness. The staff are still poorly trained. I waiting about 10 minutes at the front counter trying to place an order. Despite 2 staff members "working" behind the counter, neither acknowledged me. Irritated, I walked away rather than causing a scene. If this was a standalone experience, I would have mentioned something, but unfortunately it fit perfectly with all customer service I have seen at this outlet prior to the pandemic. Quest is simply too nice a mall to have such a poorly executed coffee shop at is flagship coffee place. Both Mani Square and City Center 2 have the good sense to attract a Starbucks. While Quest has loads of restaurant and fastfood options, the best it can offer for coffee is the cafecino in the basement hallway, and that isn't saying much.
    2 people found this review helpful 👍

  • 4/5 Foodie I. 4 years ago on Google • 128 reviews
    Coffee bean & Tea leaf remains one of old and favorite spots in the city of joy to enjoy some really tasty and Satisfying beverages. The place is perfect. Sir, relax and do your work till your order arrives. I ordered a Cappuccino and chocolate cheery cheesecake. The sweetness of the cheesecake goes perfectly well with the Cappuccino. Even the food menu quite good. Serving sandwiches and really good main course. It's has a lot Subs as well. The service and the ambience is quite well. The place has really nice decor. You can easily sit and complete your work while sipping on your coffee.
    1 person found this review helpful 👍

  • 5/5 Papiya J 11 G. 2 years ago on Google • 92 reviews
    Hygiene maintained at this period of Covid Should try the hazelnut Latte it’s one of my Favourite Staffs are friendly and Price is reasonable compared to Starbucks Also would say more options should be there so we can select from those various list Snack menu is also decent for munching Walnut and cates cake is one of my Favourite.
    1 person found this review helpful 👍

  • 5/5 Sourav D. 4 years ago on Google
    Situated inside Quest Mall
    1 person found this review helpful 👍

  • 4/5 Devashish G. 4 years ago on Google
    Comfortable place to meet
    1 person found this review helpful 👍

  • 1/5 Andrew I. 4 years ago on Google
    I looked at the menu and asked for a cup of Darjeeling. They replied "tea we don't have sir", so that was that. I mean, ffs.
    1 person found this review helpful 👍

  • 1/5 Venkee C. 4 years ago on Google
    Today visited your branch in airport. I ordered a coffee. After readiness of coffee your staff call "coffee" Which is more embarrassing & such things didn't expect from coffee beam. Please teach your team to how to behave to customers
    1 person found this review helpful 👍

  • 4/5 prateeti b. 2 years ago on Google
    Nice place to sit n chill over a coffee but make sure you want to drink the luxury coffee. coffee n tea prices are a bit high but variations in sizes available. Side dishes to have with tea n coffee are available as well. Visit the place at the beginning of the month when your salary is credited but at the end of the month, come at your own risk!!!
    1 person found this review helpful 👍

  • 5/5 abu e. 2 years ago on Google
    Cheaper than starbucks and i felt it better than most of the cafes. Very good ambience .loved the place. Well behaved staffs.
    1 person found this review helpful 👍

  • 5/5 Bengali Vlog with A. 3 years ago on Google
    Nice
    1 person found this review helpful 👍

  • 5/5 Gabi P. 2 years ago on Google
    If you find this helpful please like 👍 Good food and delicious cheesecake 🍰 Ordering was easy and the staff very helpful and fast. Atmosphere has a hip American coffee shop vibe. Location is central to Kolkata in Quest mall. This is a good place to meet friends or come work on your computer. Attached is the menu for looking ahead of time. Please like 👍
    1 person found this review helpful 👍

  • 5/5 Madhuparna G. 1 year ago on Google
    The Coffee Bean & Tea Leaf is located on the second floor of Quest Mall. The cafe is neat and clean with a calm and nice ambience. We went there for evening snacks and ordered an expresso, iced tea and chocolate muffin. The quality of coffee was good. Perfect place to spend an evening with family or friends.
    1 person found this review helpful 👍

  • 5/5 Pritha C. 1 year ago on Google • 151 reviews
    Had iced tea ....it was refreshing and I always love their ambiance ...do I need to say more go visit it yourself take a chai or coffee break between your shopping....wonderful place for friends family , couples as well as kids.

  • 5/5 Paulomi B. 8 months ago on Google • 99 reviews
    I recently visited The Coffee Bean and Tea Leaf inside Quest Mall and had a wonderful experience. Here's a brief review based on my visit: 1. The cafe has a perfect ambiance that resembles a cozy coffee shop. The interior decoration was impressive and added to the overall charm. 2. The staff members were attentive and well-behaved. They were prompt in taking orders and provided excellent service. 3. The cappuccino and latte I tried were made from freshly brewed coffee beans, which resulted in a delightful and rich flavor. While the latte art was missing, the barista's expertise was evident in the specialty coffee they served. 4. The selection of cakes was impressive, and I particularly enjoyed the almond cake and pineapple cake. They were delicious and complemented the coffee perfectly. 5. Although the croissants were served, they lacked the desired crispness. It would be great if The Coffee Bean and Tea Leaf could introduce more varieties and work on improving the texture of their croissants. 6. I would suggest including different types of cookies in their menu. This would offer more options for customers to pair with their beverages. Additionally, serving drinking water would be a thoughtful addition to enhance the overall experience. 7. Lastly, I recommend The Coffee Bean and Tea Leaf to consider arranging specialty coffee beans for purchase in the shop. This would be appreciated by customers like us who would like to enjoy their favorite brew at home. Overall, The Coffee Bean and Tea Leaf inside Quest Mall offers a pleasant environment, attentive staff, and excellent coffee made from freshly brewed beans. I look forward to my next visit and hope to see some improvements in the croissants and additions to their menu.

  • 5/5 Kiba L. 1 year ago on Google • 90 reviews
    Went for a mini coffee date with a friend. We ordered cheese cake and coffee (picture representation). The vibe of the place is great! Will update more pictures and reviews on my second visit.

  • 4/5 Dimple Nahata J. 2 years ago on Google • 65 reviews
    This is one perfect place for coffee and quality time to spend with friends or date. I have been here so many times and I am still looking forward to visiting here again. Cappuccino, cafe latte, hazelnut and all kinds of cold coffee I have had all here. I love hot and cold both kinds of coffee. The food l love here; spaghetti Aglio e olio, spaghetti in pesto sauce, penne arabita, hash browns, veg gratin croissant. In veg options these are the best items to choose from.

  • 3/5 paromita c. 7 months ago on Google • 39 reviews
    This was inside of Quest mall. I am not a great fan of this mall and its cafes. But since I was there, tried this cafe. The tea was very nice and the cake was also good. Ambience is fine but a bit dark. I guess it is just a simple cafe, nothing great.

  • 4/5 sonel t. 4 years ago on Google
    They dont have as many varieties of tea as the other cafes in kolkata. A must visit place for the coffee lover

  • 5/5 Tarun S. 2 years ago on Google
    We love the coffee and cheese cake here for decent pass time. Even there are variety of food options there you may try. I think on 2nd level in quest mall.

  • 5/5 Pranav M. 2 years ago on Google
    I don't generally give out five stars like this but the food I had was too good. The masala omelette was so fluffy and full of flavour. The iced tea was really delicious too. I ordered a cheese corn and mushroom sandwich which was a little messy to eat but really tasty.

  • 5/5 rohit r. 2 years ago on Google
    New place with nice food Very good taste and environment to fresh the mood🤤☺️

  • 3/5 kunaal m. 2 years ago on Google
    They said they had Reserved tables! That too three of them, hence denied seating inside the cafe! Wow! And ofcourse, no one came to the seats for the twenty minutes we were there.. On top of that sllow painful service!

  • 5/5 Faisal H. 2 years ago on Google
    Love to have coffee and cheese garlic bread!

  • 3/5 Sudeep B. 3 years ago on Google
    Don't clean the table after the customer leaves

  • 1/5 Sneha B. 1 year ago on Google
    The person who was preparing the coffee there was very rude plus did not take care of hygiene. A wrong order was served at a table and the customer there took a sip and complained about it and sent her coffee back and the waiter was giving us the same coffee. Since we noticed and confronted him not to do so he was shouting back at us. Highly not accepted this from a known coffee place like this.

  • 5/5 Sourav K. 2 years ago on Google
    Splendid atmosphere for a quick or a relaxing sip from a wide range of coffees and teas, or for working. Great all day food menu. Chicken Tikka sandwich is a great menu item for a quick bite.

  • 4/5 Prakriti 1 year ago on Google
    Slightly expensive but decent place to catch a small bite and have coffee. Service is quick. Quality of coffee decent, nothing outstanding. Since I went on a Sunday afternoon, it was a bit crowded but turnover of customers is usually quick so not much waiting needed.

  • 5/5 smita g. 5 years ago on Google
    Loved the ambience been there twice. Coffee is great there.. Higly recommended loved the blue berry cheese cake

  • 2/5 selina d. 1 year ago on Google • 6 reviews
    An absolute miss. They're slow. Place could be a little quicker if they hired 2 more employees to deliver the orders to the table. I received a bitter double chocolate latte. Had to return it to get in more chocolate. I ordered white sauce spaghetti and received penne. Pasta was good, but i didn't receive what i ordered.

  • 5/5 kitz k. 1 year ago on Google
    It was a great experience to visit the coffee beans coffee shop.... As I got my best coffee... It tastes good... It was clean.... No issues.... People can enjoy their with family and friends.... There is plenty of space over there... The cake was actually good the chocolate one... To me overall tje experience was awesome with food.

  • 3/5 Elia J. 6 years ago on Google
    A nice place for coffee with extra cream and cakes.It's on the second floor of Quest mall. Situated in a centrally located place it's good for meet ups with friends as well as for family. Love the decor.

  • 5/5 Saikat R. 3 years ago on Google
    Excellent

  • 4/5 Md Shahbaz S. 3 years ago on Google
    Nice ambience....cool place to hangout !!!

  • 3/5 Aaliyah W. 1 year ago on Google
    The service is good as usual, however recently I feel the staff have become too casual in their work. Like I visited during the first half of the day and had ordered cheese croissant and paid knowing that it will be sold out quite soon, but they did not keep it aside and eventually when I leaving the croissant was sold out. So they gave me plain croissant and separately gave me a slice of cheese… Coffee was also served quite late, about 20 mins late..

  • 5/5 Sreeparna R. 1 year ago on Google
    It's a great place to hang out...me n my kids just love it.. people out their know us by face because frequently we go there ...n that's how the remember our choice...i feel so relaxed when i go there at the end hour....the coffee is mind-blowing..❤️❤️❤️❤️❤️

  • 4/5 Ritu T. 3 years ago on Google
    Nice place to have coffee with friends.

  • 3/5 Sanjoy C. 1 year ago on Google
    Excellent food and very good cold coffee. Had the Mezze Platter. However, they charged Service Charge without informing me. The bill is generated after payment, so the customer will not know unless he checks the bill after payment. This practice is illegal and wrong. When pointed out the cashier said Service Charge was optional, but why was it charged without informing the customer? He did reverse it when I complained, but how many customers check their bill thoroughly?

  • 4/5 Dr.Poulomi R. 1 year ago on Google
    This cafe is quite a place to hangout alone, with friends n family. With varied coffee, tea ( hot and cold version of each), pastries, different veg and non veg snack items,it's a thumbs up for some sumptuous appetite. Go for this one! Slightly overpriced .

  • 5/5 Teresa Neha R. 3 years ago on Google
    Such lovely cheesecake and coffee a must come cafe.😍

  • 5/5 Farhin K. 5 years ago on Google
    Quite similar to Starbucks but offers much better service! Also, the desserts are quite a treat ♡♡♡

  • 4/5 Maansi M. 1 year ago on Google
    Recommend this cafe for a Latte , Americano & Biscotti! Latte was flavourful with one shot of coffee and whole milk. If you enjoy a black coffee, Americano is the order to place. If you wish to indulge in slightly sweet and crispy treat, then do have a Biscotti. A bite of dried cranberry and slight flavour of Vanilla is tasted in this bar. If you indulge in shopping and wish to relax, then do stop by this cafe. The staff is attentive and courteous.

  • 3/5 Rahul A. 6 years ago on Google
    I am a big fan of their cheesecake, the baked Cheesecake is on of the best in town. They also make a yummy croissant. Tired the muffins once, didn't quite like them and also the honey walnut pie was just too dry. The quest outlet is very well designed and they are quick and efficient in delivery.

  • 5/5 Moni M. 3 years ago on Google
    Love their coffee but if you go after 5pm difficult to find a place to sit and now with covid situation really difficult to find a place because seating arrangements are lesser

  • 5/5 Himadri M. 3 years ago on Google
    Lovely, best place for the cheese cake and fantastic coffee.

  • 5/5 ROHAN P. 4 years ago on Google
    Awesome

  • 5/5 tauheed a. 4 years ago on Google
    Good taste

  • 4/5 sagorika s. 4 years ago on Google
    The cake was not delicious. The coffee definitely was.

  • 5/5 Radhika B. 4 years ago on Google
    Hummus sandwich!👍

  • 5/5 Wynn D. 4 years ago on Google
    Nice sofa, to take a rest, relax and enjoy coffee.

  • 4/5 imran a. 4 years ago on Google
    Good ambiance

  • 5/5 Sumaiya S. 4 years ago on Google
    I would recommend the ceaser salad and the rosemary chicken and basil pasta. Amazing

  • 4/5 Sayantan K. 4 years ago on Google
    Hola! Me once again. We're inside Quest mall right now. Just have some caramel latte. It is good actually. I've experienced in lattes. And they were not good at all. That's why I order cappuccino often. So I was confused to try this out. Well this thing is good. Obviously you can try this. Go ahead.

  • 5/5 NotSmurfyツ 4 years ago on Google
    Very good food

  • 3/5 Ashu S. 4 years ago on Google
    Good Place for a Nice Cup of Coffee..!!

  • 5/5 Food M. 4 years ago on Google
    Try the caramel and hazel nut coffee !

  • 1/5 Lopamudra P. 4 years ago on Google
    eighty percent in the menu was unavailable including any kinds of tea.

  • 5/5 AJOY M. 4 years ago on Google
    awesome

  • 3/5 Zeenat K. 4 years ago on Google
    So so

  • 3/5 Akash B. 4 years ago on Google
    Nice ambience. Good place to hangout. Variety on the menu is less. Bit overpriced.

  • 3/5 Air V. 4 years ago on Google
    The food🍴🍕🍔 art well and Testful.

  • 5/5 Vishal T. 4 years ago on Google
    Tasty food

  • 5/5 Arya C. 3 years ago on Google
    Very good experience and best coffee 😊

  • 5/5 Jahangir K. 4 years ago on Google
    Nice place.

  • 1/5 Raghav K. 4 years ago on Google
    Uncooperative staff having no ethics of communicating.

  • 3/5 TOUR GUIDE BIKE AND CAR SANTANU M. 4 years ago on Google
    Good

  • 5/5 Tabinda E. 4 years ago on Google
    Perfect place to eat with friends, family, lovers. A bit costly but nice

  • 5/5 sh v. 3 years ago on Google
    Very soothing ambience. Courteous staff. Cool n comfy place for catching up with ur friends n family with nice music in the background..

  • 1/5 Darakhshan H. 4 years ago on Google
    Worst customer service!!

  • 5/5 Rishikesh P. 3 years ago on Google
    Nice chaps serve you your beverage the way you want.

  • 4/5 Suranjan D. 2 years ago on Google
    The Covid has taken its toll on all in different ways. It was nice to find the place clean. The food was quite good. I love the bechamel sauce they make . The coffee will improve with time.

  • 3/5 Sandeep K. 2 years ago on Google
    Everything is good. Only drawback is there is no wash room or hand wash cabin. Prevailing the covid situation this must be needed.


Call +91 80170 54352 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Small plates
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

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