Neosa Electronics Pvt Ltd image

Neosa Electronics Pvt Ltd

Electronics store

😠 The staff behaved terribly, It almost felt like I was at a government office and they were doing a big favour by changing my earphones. They took 45 minutes just to verify that the seller I bought it from was real and guess what? I had bought it from "Headphones Zone" one of the most popular headpho... People often mention service, good, Sony,


Address

First Floor, 520, Diamond Harbour Rd, Vidyasagar Park, Behala, Kolkata, West Bengal 700034, India

Contact

+91 33 2445 7087

Rating on Google Maps

3.60 (126 reviews)

Open on Google Maps

Working Hours

  • Friday: (Republic Day), 10 am to 8 pm, Hours might differ
  • Saturday: 10 am to 8 pm
  • Sunday: Closed
  • Monday: 10 am to 8 pm
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: service (10) good (7) Sony (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 yash c. 3 years ago on Google • 7 reviews
    The staff behaved terribly, It almost felt like I was at a government office and they were doing a big favour by changing my earphones. They took 45 minutes just to verify that the seller I bought it from was real and guess what? I had bought it from "Headphones Zone" one of the most popular headphone site. They promised that I'll receive the replacement within 10 days. That time has long passed and I haven't even received a call. The whole thing needs a do over. And sony seriously needs to get a reality check on how dissatisfied their customers are!
    4 people found this review helpful 👍

  • 1/5 Raja J. 2 years ago on Google
    Don't buy anything online by them. They are fraud, complaint was lodged in cyber crime portal. Please beware
    3 people found this review helpful 👍

  • 1/5 akshay p. 1 year ago on Google • 4 reviews
    They're fraud, I made a huge payment to them after confirmation of shipment. Now they're not receiving any call or responding back.. This is a fraud shop. I got their no from olx and texted over watsapp. Everything about them is fake. Their gst no, adhaar card, pan card. They give u a fake bill with fake tracking no. They edit and make a bill and say they've shipped your order. I'm again saying this, it's a fraud account. A complaint has been registered against them.
    2 people found this review helpful 👍

  • 5/5 Rahul R. 5 months ago on Google • 276 reviews
    Good service, good staff could have been little fast. Good location, need a sign board near the entrance.

  • 4/5 Siddhartha B. 5 years ago on Google • 123 reviews
    Responsive service station of Sony Electronic products. Staff are highly professional and courteous. To find the spare for my Sony Home theatre, they took 10 good days. Otherwise, the repair is very good. Highly Recommended
    1 person found this review helpful 👍

  • 4/5 Diptiman D. 1 year ago on Google • 137 reviews
    Good service center for your don't products. Got my issue resolved within a week. Which is replacement warranty of my earphones.

  • 5/5 Manas M. 3 years ago on Google • 74 reviews
    Overall experience is good. We have got our television set replaced wthin the estimated time. They have arranged to install the television set on same day without any follow up.

  • 5/5 Trishit S. 5 years ago on Google • 25 reviews
    Speedy work. Professional staff. They replaced my bluetooth speaker within 2 days. And extended the warranty by an year! What more could a person want? :')

  • 5/5 Abhishek R. 3 years ago on Google • 22 reviews
    Best Sony Service Center in the Town. They help me to get a good exchange offer for out of warranty, non repairable bluetooth speaker (SRS XB31) with a brand new just launched model(SRS XB33). Thank you Neosa for such support.

  • 1/5 Saikat J. 1 year ago on Google • 4 reviews
    Very poor services. I bought a sony tv. As per phone call I should get installation services within 24 hrs and in my area this center provide all services of Sony, but after crossing 36 hrs this service centre could not give any services me even after calling many times to service centre

  • 5/5 Aniruddha M. 3 years ago on Google
    Very nice and friendly professional store Genuine store of Sony

  • 4/5 GRB々JAVED 1 year ago on Google
    Very good 👍 Sony service centre.

  • 3/5 Joydeep P. 9 months ago on Google
    Authorised sony service center.

  • 1/5 Ranjit D. 6 years ago on Google • 1 review
    This is the worst service centre i have encountered with. They took almost a month to repair my sony bravia tv. Their staff and managers are the worst person ever. Everyday they provide me time to deliver my tv but never delivered. Everyday i have to call 10 times to get the status of my television but they are just good at lie. Never telling the truth. The person mr. Manna has promised me to deliver my tv today at 5 pm but now he is not picking the call despite i have called him and his team for last 2 hours. Seriously an extremely poor service and service centre.
    4 people found this review helpful 👍


Call +91 33 2445 7087 Open on Google Maps

Amenities


  • Accessibility
    • ✗ Wheelchair accessible entrance
    • ✗ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery

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