1/5 Kasturi C. 6 months ago on Google β’ 2 reviews
Yesterday
we
went
to
Piyali
Shopping
Mall,
one
of
the
oldest
shops
in
this
area
.We
had
high
hopes
of
a
comfortable
shopping
experience,
but
unfortunately,
it
turned
into
quite
the
opposite
and
there
we
had
a
very
disappointing
experience
with
bad
behaviour
from
the
staff.
The
staff
seemed
disinterested
and
unhelpful
and
offered
minimal
help.
When
we
walked
in,
we
explicitly
mentioned
our
budget
and
what
we
were
looking
for.
However,
instead
of
respecting
our
preferences,
the
staff
repeatedly
showed
me
items
that
were
far
beyond
my
budget.
They
seemed
more
interested
in
pushing
expensive
products
rather
than
assisting
us
in
finding
something
suitable.
The
salesman
even
tried
to
create
financial
shame
at
some
point.
It
felt
like
they
were
more
focused
on
making
a
sale
at
any
cost,
rather
than
providing
a
customer-friendly
experience.
There
were
very
few.
salesmen
were
then
required
and
they
were
more
interested
in
chatting
among
themselves
than
assisting
customers.
They
had
a
very
small
quantity
of
dresses
to
choose
from.
Upon
entering
the
store,
it
was
evident
that
the
air
conditioning
was
not
working.
The
temperature
inside
was
uncomfortably
warm,
and
I
could
feel
myself
starting
to
sweat.
It
made
the
entire
shopping
experience
extremely
unpleasant.
The
staff's
lack
of
empathy
and
willingness
to
help
left
a
sour
taste
in
my
mouth.
We
left
the
store
feeling
frustrated
and
undervalued
as
a
customer.
All
in
all,
our
experience
at
Piyali
was
extremely
disappointing.
We
would
not
recommend
this
shop
to
anyone
looking
for
quality
clothing
and
good
customer
service.
And
I
am
giving
one
star
β
becoz
0
stars
are
not
in
the
option.
5 people found this review helpful π