Long waiting.. attention of doctors to ESM specially JCOs/OR is not high level as there is always different attitude.

Not accepting anymore from non Kolkata address of the patient. They are being forced to change polyclinic. If the proximity is closer to Saltlake or Howrah then they too being shifted to saltlake or Howrah polyclinic respectively. No proper steps provided on how to apply for the same. I suggest people to download this particular form and submit them along with echs card copy at their current polyclinic for transfer to their respective nearest polyclinic.

Most of the staff's behaviour is not good. They acted as Fauji Babu. Ex servicemen have to face the same Babu giri as he faced during his service. They acted as if they were doing favour on an ECHS card holder. They didn't give the referral so easily. They have to instruct that no one wants treatment in civil without any illness. When an ex-serviceman has paid Rs 67,000 for this, then why should he make repeated rounds to get referrals? Nobody wants to go to the doctor without any problem.

Echs comand Latest updates

Staffs are completely confused regarding the procedure and process. As a result, mis-informations are provided every single time.

horrible services Indian army is only for those who are still serving but retired personnel are not of any use to them so why to care

I am coming to the echs polyclinic since 2012, now I found many changes in this polyclinic, ie, Oic personally taking rounds frequently. All the places are Very clean , behaviour of staffs, doctors are very good and polite. Overall performance of present team including Oic is excellent.

My mother was seriously ill and I did not have the ECHS card. I approached echs kolkata where col Vidyut Mukherjee issued my ECHS card in a day. Much gratitude to Col Vidyut Mukherjee and God bless him as he went out of his way to help me. Much gratitude

OIC polyclinic EC Kolkata Col Mukherjee, and his team is doing an excellent service to ESM or veterans. I am particularly fascinated by his customer centricity, patience and spirit of service. Being a medical corps officer, he is highly suited for the role and delivering service with utmost humility and professionalism.

It is quite delightful to note that there is a drastic change for good in the services of ECHS Kolkata under the dynamic leadership of Lt Col Vidyut Mukherjee, wherein the staff and Docors are extremely cooperative. Medicines are available barring a few and reimbursement of NA medicines are given albeit with some delay. All my referral cases are also smoothly processed. The Officer- in Charge is easily approachable and most of the problems are sorted out instantly. Hope this positive approach continues for the benefit of the veterans and their families.

Visited the Polyclinic after a gap of three years. Very satisfying experience with the extremely proactive and helpful attitude of the OC Polyclinic Lt Col Vidyut Mukherjee. Resolved outstanding issues with my new 64kb ECHS CARD and hassle free appointments with doctors. Was very happy with the helpful attitude of the entire staff in the Polyclinic. It has reinstated my belief in the system despite any shortcomings.

staff is not helpful

This medical facility is for ex-servicemen who have served in defence forces. The polytechnic is functioning from 8AM onwards. Some doctors come by 9AM. Advisable to reach before 8AM

Good hospital for ex servicemen

ECHS polyclinic Kolkata since it's days of inception has come to an excellent state today. Credit goes especially to its present Oic and his dedicated team. Reception, check up , availability of medicines and overall behaviour of the staff par excellence! Keep it up ! exit

They don't treat children properly, no proper hearing is taken by the patient and then the medicines doesn't work on the patients Very disappointed with the treatment

Good staff

A good. Coffee .

The ECHS polyclinic Kolkata is functioning in its utmost capacity with good satisfaction, however the waiting period can be reduced by appointing more staff.

Horrible staff. Especially Lt Col S Bhattacharya - asked me to get out of his office when I asked him for help to find the form. Should be filed a complaint against. I am disappointed at the kind of service we have in this country where people like this sit and call themselves doctor.

From childhood I used to be

I am very much satisfied with the performance of the OIC and staffs of the PC Kolkata.I got admitted in Medica Hospital and got good treatment. The oic is very approachable and gives good advice to beneficiaries.

I'm the ECHS beneficiary since 2007. However, since last 3-4 months I have noticed several improvements in the poly clinic like availability of medicine and referral cases. Earlier maximum medicine was not available in the PC. Now 80- 90% of medicine are available there. Earlier photo copy of several documents were required in the case of referral. Now the referral cases are made without submission of photo copy of any documents.

Neat nd organized

Very net and clean....excilent behaviour.....and good patient care and manegement...

well maintained waiting hall, friendly and helpful behaviour of support stuffs. good doctors

I am visiting ECHS Polyclinic Kolkata for 3 weeks continuously. I found the staff and authorities helpful and cordial. Thanks you all.

My birth place

The ECHS, Kolkata over the past few years has improved a lot in terms of both infrastructure and overall management. The OiC Lt. Col. Vidyut Chakraborty is an able administrator and an exceptional physician. The treatment provided by all the physicians are good and timely provided. The quality of ECHS has definitely improved. Only complaint is against a lady doctor sitting at room number 3. Her behaviour and dealings with her patients is absolutely aweful, below par from what is expected from a doctor.

Good

I and my wife recently used "ECHS beneficiary App" from mobile phone to book appointment with doctor, the app is very good and convenient. At ECHS reception it was very convenient to get the coupon as the system had my appointment. Appointment booking by app is very useful for senior citizen. Staff are very helpful and well-behaved. we appreciate the initiation taken by ECHS.

Well neat and clean and good environment.

Treatment for ex defence men

Staff are not supportive,not helpful

Excellent

All type of disease cured here

I am visiting echs polyclinic kolkata since last ten years. There has been a sea positive change since April 23. The team lead by OIC is very co operative, helpful. Doctors are listening to patients, medicine are available and reimbursement of claims has also taken a good pace. All the best

I am coming to echs polyclinic Kolkata since 2008. Ths present service of the polyclinic are providing very good service. I once thought to change pc to Salt Lake during 2022, but now very much satisfied. Thank to all staff.

I visited ECHS Polyclinic , Kolkata on 28.12.2023 in dire emergency as my mother had stroke . Her ECHS card had elapsed . The ECHS team along with Colonel Vidyut Mukherjee tried their level best and got my ECHS entitlement done immediately. I am highly grateful for the immense help provided by ECHS team, Kolkata.

I am coming to this polyclinic every month since six yrs. I see a sea overall change in the positive direction in the polyclinic. The new OIC is doing his best for clientele satisfaction. He is approachable, informative and initiated many things which are very useful. Like telegram / WhatsApp/64 kb gp where we get all information about pc. I complement team ECHS pc Kolkata.

I lost my echs card and after registering GD at my local ps, i came to OIC ECHA PC at CH(EC).. I was helped immwdiatly by oic echs and my problem was solvwd forthwith. Thank you team polyclinic kolkata.