iCare The Eye Clinic image

iCare The Eye Clinic

Eye care center

😠 The doctor is good but there is no proper management. I had to wait 2.5 hours to get my eye checked and this was with prior appointment. People who were not present when i was waiting was given priority first. I will not recommend any one to visit here and even not personally visit again. Even after... People often mention Swati, Agarwal, eyes, surgery, clinic, doctor, staff, recommend, team, cataract,


Address

2A, Motilal Basak Lane, Kadapara, Phool Bagan, Kankurgachi, Kolkata, West Bengal 700054, India

Website

www.swatiagarwal.in

Rating on Google Maps

4.80 (165 reviews)

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Working Hours

  • Saturday: 9 AM to 7 PM
  • Sunday: (Mahavir Janma Kalyanak), Closed, Hours might differ
  • Monday: 9 AM to 7 PM
  • Tuesday: 12 to 7 PM
  • Wednesday: 9 AM to 7 PM
  • Thursday: 9 AM to 7 PM
  • Friday: 9 AM to 7 PM

Featured Reviews


Frequently mentioned in reviews: Swati (42) Agarwal (25) eyes (21) surgery (20) clinic (19) doctor (17) staff (15) recommend (13) team (13) cataract (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Nikunj B. 1 year ago on Google
    The doctor is good but there is no proper management. I had to wait 2.5 hours to get my eye checked and this was with prior appointment. People who were not present when i was waiting was given priority first. I will not recommend any one to visit here and even not personally visit again. Even after paying the premium private fees if one have to wait hours then irs if no use.
    3 people found this review helpful 👍

  • 5/5 Amit Kumar S. 2 years ago on Google
    I had got my father’s Phaco surgery done for both of his eyes within a gap of 7 days. It was a seamless experience. Dr Swati Agarwal and her team were extremely professional, polite and courteous. They handled all our queries and were able to explain each aspect of the treatment in great details and patience. I would like to congratulate them for the kind of International Standards they have created. Me and my father are extremely happy to have chosen Dr Swati Agarwal and iCare for the treatment and would be more than happy to recommend anyone there. Thank-you doctor and your entire team!
    3 people found this review helpful 👍

  • 1/5 Diptarup S. 1 year ago on Google
    Went to the clinic for different test, but surprised to see that 4 non technical female staffs were present who were not at all capable of doing any kind of eye test. After reaching there they told doctor who will perform the eye test is not present, and one of the female staff desperately did the eye test without having knowledge. Very much unprofessional female illiterate staffs . Very much disappointed
    2 people found this review helpful 👍

  • 5/5 Sourabh C. 9 months ago on Google • 26 reviews
    I recently visited Dr. Swati Agarwal for my son's eye check-up and to select a suitable pair of spectacles. The entire staff was extremely professional, warm and welcoming. The reception staff handled the administrative procedures efficiently, ensuring minimal waiting time. The whole team exhibited a remarkable level of expertise and provided exceptional care throughout the visit. The doctor's demeanor was not only professional but also friendly, which helped alleviate any lingering fears or anxieties my son had. The eye examination itself was conducted meticulously, and each step was explained in a clear and understandable manner. Their attention to detail and thoroughness left me feeling confident in their diagnosis. Choosing eyeglasses for my child was made enjoyable and stress-free, thanks to the dedicated optical staff. The person was extremely patient, taking into account my son's preferences and helping him select a pair that suited his style and comfort. He provided valuable insight regarding lens options and frame durability, ensuring we made an informed decision. Dr. Swati Agarwal and her team deserve the highest praise for their exceptional care, professionalism, and dedication. I highly recommend them to any parent seeking quality eye care for their children. Our experience there was outstanding, and we will definitely be returning for all future eye care needs.

  • 5/5 Dev A. 1 year ago on Google
    Must recommended eye clinic. Amazing care and advise given by Doctor Swati Agarwal. I did my Lasik Surgery from here, and am absolutely happy and content with the procedure and post operative care. Great work. 👍🏼
    1 person found this review helpful 👍

  • 5/5 Mitadrita B. 1 year ago on Google
    Very well maintained clinic, and has expert Doctor & employees. I'm fully satisfied and the problem I had, the Dr. Swati Agarwal had solved it very easily and perfectly. I recommend you to visit this clinic for your eyes problem.
    1 person found this review helpful 👍

  • 5/5 Shounak Basu R. 2 years ago on Google
    I had my father’s Phaco surgery done on both eyes with one day gap. After the successful surgery on both eyes the vision is 6 by 6. Very professional and polite behaviour of all the staffs and to top it all Dr. Swati Agarwal is great eye surgeon .
    1 person found this review helpful 👍

  • 5/5 OP A. 1 year ago on Google
    I recently got Cataract Surgery on my eyes by Dr. Swati and her Team. Dr. Swati is amazing! I rarely post reviews but Dr. Swati deserves all the recognition. Her staff was friendly and attentive, but Dr. Swati herself was also very patient and knowledgeable. Thankful to have found an ophthalmologist that I can trust!
    1 person found this review helpful 👍

  • 5/5 nisha d. 3 months ago on Google • 4 reviews New
    Dr Swati Agrawal very good,carring surgeon. I done my cataract surgery. I am very satisfied with my operation .staff are ery good.

  • 5/5 Madhurima C. 5 months ago on Google • 4 reviews
    Very good and most experienced Doctor. She cares every patient and treats very carefully. I highly recommend her.

  • 5/5 Ansh B. 6 months ago on Google • 3 reviews
    I was visiting from outside Kolkata and needed to get my mother operated for cataract. I was referred Dr. Swati’s iCare clinic by a friend. I am writing this as my experience throughout the time I interacted with Dr. Swati and her staff has been way beyond what I would have expected of the healthcare system in Kolkata. Dr. Swati and her staff went well beyond what was needed to get the surgery done. Their behavior and attitude, patience to answer questions and availability at every step of the process from initial assessment to surgery and post operative care is nothing short of exceptional. I would highly recommend iCare and Dr. Swati Agarwal to anyone looking for a quality experience.

  • 5/5 Vishal A. 1 year ago on Google • 3 reviews
    Excellent Treatment provided to my ageing parents with utmost care. The Doctor herself provided the solutions to all our queries with utmost patience. The staff at the clinic are also very caring and supportive. Best place for getting best treatment for your eyes. Thank you Dr Swati Agarwal and her team for your best services.

  • 5/5 Sourashree Mondal (Taste & S. 1 year ago on Google
    A "GREAT EYE CLINIC" which I will recommend to everyone... They do a full eye check..like Externally and also internally... Which are usually done in an eye hospitals.. Also they are well equipped with highly advanced instruments that are THE essentials... Staffs are also very well behaved 😌 Dr. Swati Agarwal who's the doctor there... Her diagnosis is so on point💯.. Also I would say she's one of the best cataract surgeon in West Bengal right now.. In one word- GO FOR IT... ❣️👌

  • 5/5 Sarita A. 7 years ago on Google
    I would surely recommend this place as the doctor is v experienced and goes to the basic of problems. I got my mother in law operated for cataract and am v satisfied. Staff are also well-behaved and caring.

  • 1/5 Sourabh K. 5 years ago on Google
    I would not suggest anybody to get treatment of your eye in this clinic. Clinic is being run with the intention of looting money. Lot of useless test will be asked to get even if that is not necessary.

  • 5/5 kushal a. 3 years ago on Google
    The doctor as well as the support staff were not only cooperating but also precautious at the same time. The checkup was done quickly and precisely. Couldn’t be happier. I recommend this to all who wish to be safe in these uncertain times.

  • 5/5 Bimal S. 10 months ago on Google
    The service that I received was really excellent.Dr.swati Agarwal did a good job and the staff are friendly and ensure that I am properly informed about my health and care.

  • 5/5 Subhasis G. 1 year ago on Google
    My mother's cataract operation was done successfully and the treatment provided by Dr Swati Agarwal was very satisfying. Highly recommended.

  • 5/5 Usha B. 1 year ago on Google
    Dr. Swati has done my eye treatment, first for high pressure in both eyes, she did laser in both eyes and high pressure in both eyes is ok now, this was around 6 months back. Now dr. Swati has done cataract surgery in both my eyes, my cataract problem is totally ok now, she has been very kind, cooperative and the operation was done very well, I didn’t feel any pain and post surgery recovery was fast. Later follow ups with dr. Swati was also very good, I like her skills as doctor a lot.

  • 5/5 RITESH S. 1 year ago on Google
    Patient satisfaction is the focus here. Each and every patient gets personal attention. Advice given by Dr.Swati Agarwal helps to diagnose the problem areas and the accurate treatment provided by her helps to cure these problem areas. Thank you so much to Dr. Swati Agarwal and her team for treating my mother eyes which helped my mother with a clear vision. 😊

  • 5/5 Shweta B. 11 months ago on Google
    Swati Agarwal is an experienced eye specialist and provide a sense of comfort and confidence to the patient. Thankyou Dr. Swati. All the staffs were extremely co-operative and helpful throughout the process. A special thanks to Mr. Monoj for taking care of all the formalities in timely manner. Thankyou .

  • 5/5 Khushi R. 1 year ago on Google
    My father had his cataract surgery by her last week and we are so happy we went to her. A smart and confident woman but with such a humble and sweet nature. Always reassuring and calm with the patients and available for all queries.

  • 5/5 Moumita Basu D. 1 year ago on Google
    I would highly recommend you to visit this clinic for your eye checkup. From my personal experience, Dr.Swati Agarwal is the best eye surgeon. The employees were also great and well behaved. I saw a review on google about this clinic, so i took my Mother to the clinic and the doctor said that she needs a both eyes cataract surgery and immediately all the pre op test were done in the clinic within few hours. Before the cataract surgery my Mother was kinda blind and after the surgery her both eyes vision is 6\6. Now my mother is very happy and can see everything without spectacles and i'm fully satisfied by this clinic

  • 5/5 Madhusmita B. 1 year ago on Google
    My mother's cataract operation was done successfully n the treatment provided by Dr Swati Aggarwal was very satisfying. Highly recommended.

  • 5/5 ashish g. 1 year ago on Google
    Dr. Swati Agarwal is very polite and friendly,she listen all the problem carefully and take care of it . My father both the eye has been operated by her and he feels very secure with Dr. Swati Agrawal. Highly recommending to visit her if you have any eye related problem ,i am sure , she will cure your problem beyond your expectations .

  • 5/5 Sarafat Ali M. 1 year ago on Google
    Very good doctor,well behavior dr swati agarwal gupta, Swati madam is a skilled doctor, I have operated on my mother's two eyes,now she is very fine, Thank u Dr.swati agarwal gupta & your staaf also.

  • 5/5 Ranjini C. 3 years ago on Google
    I would highly recommend Dr Swati Agarwal not only for her diagnostic capabilities but also for her proficiency. I shall never forget how during the initial days of lockdown how she helped my father in our time of need. My father had contracted herpes , and was also weak post a surgery. We could consult her through WhatsApp video call in a moment of crisis and emergency. I am forever indebted to her for that. Today we went to her clinic for a one on one check up and her clinic is one of the safest places to go during the current pandemic. She was thorough with her diagnosis and also her clinic is a one stop shop. So one doesn’t have to run around for differences tests that maybe needed

  • 5/5 Urmila K. 4 years ago on Google
    Very experienced and polite doctor And friendly team.

  • 5/5 Sudip K. 1 year ago on Google
    My father is 75 years old. He had cataract and was very critical condition. We were not sure whether my father's vision will recover or not. Thanks to Dr. Mam. She save my father's eye. I recommend to visit I Care The eye clinic.

  • 5/5 Gita S. 4 years ago on Google
    Dr Swati Agarwal is a thorough professional and a very gentle and nice person. The best experience we have had in Kolkata in her nursing home. Her staffs are as sweet and friendly as her and so patient to explain everything to you. They are simply the best in Kolkatta. Regards Bijay Laxmi

  • 5/5 ankit p. 4 years ago on Google
    Doctor is very good and friendly and staff are also like family members , I feel lucky myself to find such a great Doctor like Swati Agarwal for my Parents and myself also .

  • 5/5 Harshita T. 1 year ago on Google
    I have got done my Lasik eye surgery(Smile) by Dr. Swati Agarwal on 19th Aug 22'. The surgery was very smooth and fast. It took 1/2 hour in the OT. It is my 2nd day after the surgery and my vision is almost clear,and I am sure that it will be 100% clear after 1 week. My power was -5.25 and -5.75. Dr. and her whole team were highly best at what they were doing. The surgery was done with so much precision and I was treated with so much warmth. I didn't feel scared anytime in the OT. I would again like to thank Dr. Swati Agarwal.

  • 5/5 Adi A. 5 years ago on Google
    Friendly Environment , Also the Doctor behaviour is very kind , friendly .... Service provide by mam is really awesome.. yesterday i visit here for the 1st time and i was fully satisfied by the service provided by the doctor ..

  • 5/5 Debanjali S. 5 years ago on Google
    The doctors and staff at Icare are amazing. They are not only convenient, but they are also extremely knowledgeable and kind. My family makes appointments here for all of our medical needs about our eye sights. The doctor have experience in so many areas of any eye problem.Such a great experience. Very friendly staff and compassionate doctor. Took all the time to go over my questions. I left the clinic already feeling much better. Thank you

  • 1/5 Kirti M. 5 years ago on Google
    I gone to Sangh Netralaya near to Girishpark through my auncle Dr Rajkumar Kothari and its a charitable trust. I visited Dr Swati. She treated me and my mom well but she given me hell lot of testing which costs to Rs 6100 +300 +300 (consultation charge) and she told me to do this to her clinic only not anywhere else. I asked her to give me discount coz I can't afford this much now as I am jobless from 6 month due to ligament injury but she didnt underestand our problems and she denied and she told pls speak with Dr Kothari. Now tell me why I will speak to my ancle? She is eye doctor. Its her clinic nd she will do test. So for discount why I will please my ancle?? after that she didnot replied I waited for her reply till 6 days. And when i asked her mam u stil didnt repld she blocked me. I have all records of msgs. I can share screenshots too. She is money minder and greedy. She is having too much attitudes. For a patient Doctor is good . If she will not help needy and middle class people than what she will do in life. She can deny me also that I cant gve discnt but instead of that She told me to speak Dr Kothari ji and aftr th.at she blocked me. Pls dont visit to such a greedy doctor its my request to u all becoz midle class people cnt afford this. She visit to that charitable trust to make patient. So cheap.

  • 5/5 Rajesh Kumar D. 1 year ago on Google
    Dr. Swati has been an acclaimed eye specialist. The moment you meet her, you are bound to forget your problem just by talking her. She is a wonderful human being and her gesture towards her patient is impeccable and beyond any words.

  • 5/5 Anil J. 1 year ago on Google • 1 review
    My treatment of both the eyes have really opened my EYES. As my both the eyes were mostly damaged due a surgery 30 years back. As my cataract also surfaced recently, my visibility was at worst stage. Dr. Swati Agarwal has done a miracle for me, by operating both eyes in the span of 5 days & quite amazing my minus power has been cured 100%. I met so many doctors at Kolkata but none assured me of perfect surgery. At last I was referred by my friend Mr Anand Jain for Dr Swati Agarwal & rest is history. Any critical issues for eyes, please don’t go anywhere else or other city, just visit Eye Clinic. Her team of assistants & doctors are really wonderful & very courteous. After a very long time, I met true professionals in medical field at Kolkata. Doctor & her team, I indebted to you all. Thank you from the bottom of my heart. Regards, Anil Kumar Jindal.

  • 5/5 Santosh O. 7 months ago on Google • 1 review
    The doctor and her full team was very cooperative. They gave full time . All the required test was done under one roof. The team was very polite. I was very very satisfied I had surgery of my both eyes in one month. It was efficiently done with dedication and card. My younger brother was also operated by her. For eyes I think that Dr Swati Agarwal is the best Thank you mam for taking care of my eyes God bless you and your full team.

  • 5/5 aparupa s. 7 months ago on Google • 1 review
    The service that I receive from Doctor is excellent. Dr. Swati agarwal and the staff are friendly . She’s also an excellent surgeon. Highly recommend..


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