Apollo Clinic Taratala image

Apollo Clinic Taratala

Medical clinic Health consultant

One of the Most Reviewed Health consultants in Kolkata


Address

Building No, 26, Diamond Harbour Rd, Sahapur, Taratala, Kolkata, West Bengal 700038, India

Website

www.apolloclinic.com

Contact

+91 33 2445 8576

Rating on Google Maps

4.20 (728 reviews)

Open on Google Maps

Working Hours

  • Friday: (Republic Day), 7 am to 9 pm, Hours might differ
  • Saturday: 7 am to 9 pm
  • Sunday: 7 am to 2 pm
  • Monday: 7 am to 9 pm
  • Tuesday: 7 am to 9 pm
  • Wednesday: 7 am to 9 pm
  • Thursday: 7 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: clinic (29) Apollo (25) service (24) good (21) doctor (21) behaviour (21) staff (19) experience (18) test (18) time (18)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Shivam K. 5 years ago on Google • 33 reviews
    Very bad atmosphere. They never respond to phone calls, and if they pick up, they lacks information. The staffs are not even aware of their doctor's qualifications. The only good facility they provide, is collecting blood samples from home, in case the patient is unable to come up. Few also complained that they had appointed a doctor on a given date, and on arrival they have been told that no such appointments were alloted. So its not a suitable place for emergency.
    5 people found this review helpful 👍

  • 1/5 Sujay D. 6 months ago on Google • 19 reviews
    Do not visit here in this apollo Clinic.. ....Very unprofessional cheap class stuff ... Do not know behavior...Doctors are equally ill mannered.... Specially Dr C.K Kundu.. ( Chanchal Kumar Kundu ).... Extremely Mannerless .....unprofessional.... Try to avoid... There are much better option available nearby .. ... It is on the 1st floor....they even dont have lift ... so be aware for aged patient .!!!!!!
    3 people found this review helpful 👍

  • 1/5 Namrata S. 2 months ago on Google • 6 reviews New
    Pathetic experience consulting Dr. D. Bhattacharyya. Only interested in making money by forcing the patient to do useless tests even when there is an emergency. A patient requires a doctor to solve their health problems, not use their fear to mint money for themselves.
    4 people found this review helpful 👍

  • 3/5 Arnab S. 2 years ago on Google
    The clinic is located at a very strategic location close to Taratala More with ample parking place for 2/4 Wheeler. But the service cost is a little higher than other clinic or diagnostic center.
    4 people found this review helpful 👍

  • 1/5 Asem I. 7 months ago on Google • 10 reviews
    They will force you to do all unnecessary Test that cost Rs. 4000. Doctors are Goods but clinic will rob you alive. One more th things, They also force me to do rating with 5 star. But I modify in home and added few more comments. 😀😃😄😁😁
    3 people found this review helpful 👍

  • 1/5 Prosenjit S. 1 year ago on Google
    Worst experience with the lack of basic facilities and services while visited on October 22-2022. Very unlikely to have such experience with the brand name of Apollo. They simply do not have a feeding room for new born at their clinic. They couldn't even try to arrange a space for the feeding room on request. Numbers of babies are visiting to this clinic but this clinic does not bother to provide the basic help and empathy to serve the patients. Such unprofessional environment under brand Apollo is really disturbing and unexpected. They do not even have any grievance cell to receive the complain or feedback.
    3 people found this review helpful 👍

  • 1/5 Atrayee Dutta C. 2 years ago on Google
    We went to Dr Deep Das who is a neuro medicine doctor at Apollo Clinic Taratala. Very bad experience . He doesn't care to explain the medicines he writes in the prescription or what the problem of the patient is when asked. He was busy with his phone while we were consulting him at Apollo Clinic ,Taratala. Whenever we asked why are the symptoms appearing to the patient, he didn't care to answer anything. Not at all satisfied. A patient needs to have a minimum faith in the doctor to start taking the medicines prescribed by him or her which depends a lot on the behaviour of the doctor. Such behaviour can never instill faith on a doctor. We paid for our consultation (Rs 800 is his consultation fees here). We didn't ask for any favour which seemed from his behaviour . Would definitely go for a second opinion
    3 people found this review helpful 👍

  • 4/5 Nilobroto S. 4 years ago on Google
    Very good diagnostic center as well as good doctors....you must need an appointment to visit the doctor....all testing equipment is very good and in good condition too.. thumbs up from me
    3 people found this review helpful 👍

  • 1/5 Triptii S. 8 months ago on Google
    I went to Apollo tararalla for few tests to be done. For no reason i had to wait for two and a half hours unnecessarily. After the test was done the report provided to me was hand written and not correct as per my doctor. Again i was supposed to waste my money and time at Apollo tararalla clinic. Service is bad. Doctors doing the tests are also not upto to the mark thats y i had to repeat the tests.
    3 people found this review helpful 👍

  • 1/5 Susruto M. 2 years ago on Google
    Horrible experience. Had to wait for 4 hours for doctor's consultation. Extremely incompetent staffs at reception, who has no idea about when a patient should reach the clinic. Wouldn't recommend this clinic to anyone.
    2 people found this review helpful 👍

  • 5/5 Satyaki C. 2 years ago on Google
    It's one of the prominent Apollo Clinic at Taratala area. Located just after the Taratala bridge starts while going towards Majherhat. The store has many doctors like dr. Arka banerjee who pays regular visits at affordable prices here. You can also avail covid vaccination too.
    2 people found this review helpful 👍

  • 1/5 k .. 4 years ago on Google
    Worst Apollo clinic ever. This is a franchise. So your other Apollo UHID is not considered. They don't take blood in time. They only take cash for doctors fee They don't give report on the mail or on the Apollo app. Apart from the above the behaviour of front desk is also not to the mark. The doctors are late as ever and these ppl call the patient before time as if the time of patients are not valuable. The condition of clinic , specially the washroom says it all
    1 person found this review helpful 👍

  • 5/5 Utsav D. 2 years ago on Google
    Went there for covid vaccination. Very fast service, well-behaved staffs, neat and clean premise. Good experience to sum it up.
    1 person found this review helpful 👍

  • 1/5 Abhishek B. 4 years ago on Google
    Worst Diagonostic and psychological lab ever.. 1st case :Person came to my home address to collect blood sample by charging Rs70extra, he collected the required blood and moved again after 30mins same person comes and said some more blood need to be taken out to complete the test. 2nd Case :Once again today 17thAug I went there with my mother aged 46 for blood test person collected blood sample was so vague that he collected sample after 4attempt exclaiming vein not found.... Non-Sense quality need to improve alot.... Worst service and will not visit again... Don't play with patient .!!!!!
    1 person found this review helpful 👍

  • 4/5 Prabhat M. 4 years ago on Google
    I used to see Dr. Anirban Chakraborty for sugar here, but unfortunately sir does not sit here any longer. The clinic is well located and spacious, though occassionally can get busy. Reasonably priced too however, the behaviour of staff could be better. The new place I go to visit sir now is much cleaner and quieter. However, Apollo clinic has got good doctors sitting here in all fields.
    1 person found this review helpful 👍

  • 1/5 Sidra H. 1 year ago on Google
    Home collection person charged us so much more. He charged us 1000 extra on one bill, 1500 extra on another bill, and 700 more on the third bill.
    1 person found this review helpful 👍

  • 2/5 Gourab S. 3 years ago on Google
    The staff behaviour is good. The place is efficiently run and managed. However, during a visit here, I had an issue with my blood test reports. Suddenly I was told my report was due beyond the deadline and the receptionists were nowhere to be seen. Highly unethical behaviour for a facility under Apollo's respectable brand.
    1 person found this review helpful 👍

  • 2/5 Pratap K. 1 year ago on Google
    Rude behavior by staff inside lab. Also why male staff will present while hsg is not being done for a female.
    1 person found this review helpful 👍

  • 5/5 Basudeb K. 1 year ago on Google
    Good Accomodation. Thanks Applo Clinic Taratala.Your staff Priyanka is very helpful in vaccine department.
    1 person found this review helpful 👍

  • 1/5 Tanay D. 7 months ago on Google
    I visited Dr Sumit Chowdhury in Apollo clinic taratala for my mother in law's gallbladder stones issues, he was very ignorant & refused to do a proper check up, although I have paid his entire fees. Very bad behaviour.
    1 person found this review helpful 👍

  • 1/5 Sneha N. 1 year ago on Google
    This is not good and recommend at all they are not responsible enough to run a diagnostic centre they have been making me go back and forth for a refund of a test that was not done. And their staff are really rude.
    1 person found this review helpful 👍

  • 1/5 Sreetama D. 4 years ago on Google
    Very poor communication with patient relatives, don't know how to talk. They need to improve many things. Today when I called in clinic for raising one issue at first they hold my call nd with a fraction of moment they cut the call. In this way they handle their patients. For their mistake today I haven't done my blood test. This kind of harassment i didn't expect from this place. Kindly change the behaviour of the staff of your clinic nd please maintain the time with you guys giving to patient. They also have some other work. Without any reason they won't come to do all test. Kindly look into this matter. Thanks
    1 person found this review helpful 👍

  • 3/5 Sambit M. 2 years ago on Google
    Everything is of more price here than other diagnostic centre. The same doctors have less visiting fees in other chambers and the tests are also less in other diagnostic centres be it even a simple x ray. Also the space is very small and there is no lift which makes it difficult for senior citizens as they have to travel to first floor through stairways. The behavior of the staff is moderate, some are good while some are not so good
    1 person found this review helpful 👍

  • 5/5 Raja B. 1 year ago on Google
    I had a great experience at taratala Appollo Diagnostic Centre. The place is clean and very well maintained. Even the staff is superbly trained . Would highly recommend this Centre and the Doctors I
    1 person found this review helpful 👍

  • 1/5 SAIBAL B. 4 years ago on Google
    Very poor behaviour of staffs. Absolutely non cooperative especially the front desk. Staffs should be more tolerant of crying kids, especially in a pediatric clinic. Moreover parking is a big problem.
    1 person found this review helpful 👍

  • 1/5 Aashika G. 1 year ago on Google
    Very baad and rude behaviour at reception. They don't even bother patients criticality.
    1 person found this review helpful 👍

  • 1/5 Sukanya C. 4 years ago on Google
    Very bad staffing. While taking appointment staff asked us to come at 10am then we sat until 12:30pm. Surprisingly after waiting for 2 and half hours when our number for check up came they suddenly made another person enter. More best part when asked to the nurse the she spoke was very rude and offensive.
    1 person found this review helpful 👍

  • 5/5 Somdotta S. 7 months ago on Google • 3 reviews
    It's always a good experience at Apollo Clinic. Very cooperative staff. Clean and organized. Test prices are reasonable.

  • 1/5 Tania M. 3 months ago on Google • 3 reviews New
    I would have given less than 1 star if possible. I made an appointment for my mother's TMT Test yesterday when the person who answered the phone did not have any information and asked the passerby. Secondly even after describing it for a so long the receptionist who took the call keep the booking for PFT test. Even though my mother is sick,she travelled from such a long distance after arriving the receptionist saying we have taken the booking of pft test by mistake but the person who will do tmt did not come. So this is my request to the hospital authorities not to keep such inexperienced staff, it will cause you and us a lot of trouble.

  • 5/5 Anwoy M. 1 year ago on Google
    Hospitality was great. That's why I give it a 5 star rating.

  • 1/5 Surajit G. 2 years ago on Google
    Discripency in charges with other Apollo diagnostic centre. Lac of transparency in billing.

  • 1/5 indranil b. 2 years ago on Google
    Did LFT test from there , worst part is they did not mention the GGT component in the test . Got to know about the component as I previously did the test from Medinova . Worst experience to have considering the fact that it matters life of human being . Dissapoinment is an understatement .

  • 4/5 Samir D. 6 months ago on Google
    Apollo Clinic near Taratala is in the heart of the city wherein patient's rush are mostly all the time from Behala, New Alipore, Majerhat, Budge Budge n surrounding areas.. Normally different types of tests are done here with a reasonable price...

  • 1/5 Sunil S. 2 years ago on Google
    They are misguiding. People by using "Apollo " brand. It is not even distinctly linked with it. Most beautiful part is it is overcharging people.. " Beware of it.

  • 4/5 Rohit P. 1 year ago on Google
    Visiting only for Dr D Bhattacharya sir who treats patients like his own family and Mamaji who is supportive in terms of sending people for taking samples

  • 1/5 Subhankar M. 5 months ago on Google
    Worst lab ever. Worst behaviour, worst service, would never recommend. Would have given negative rating if it would have been possible. Would recommend you to book lab tests which costs more elsewhere rather than getting it done from here

  • 1/5 Mamata D. 9 months ago on Google
    Management issue, very bad experience. Staffs are not communicating properly,very casual behaviour.

  • 5/5 Subhasish S. 8 months ago on Google
    Excellent arrangements.I am really very happy with their performance

  • 1/5 Manas P. 1 year ago on Google
    uneducated person working here.. Everytime same mistake.. simple basic norms not follow. If any confusion ask to the customer. Even after asking spelling mistake. Shameful 😌

  • 5/5 Mannil M. 1 year ago on Google
    Nice place with all standard amenities. The service is of good professional standard looking into the average service standard in this area. Highly recommended for all.

  • 5/5 HEMEL R. 1 year ago on Google
    Best Doctors available..! Good Diagnostic.. I would recommended all age group. Very much Satisfied with the quality of doctors.

  • 2/5 Arijit Roy C. 1 year ago on Google
    By far the worst apollo clinic I have ever visited. Each and every staff is rude has a awful attitude. The doctors are all full of God complex. They arrive minimum 1-2 hours late and acts as they are doing a favour in treating the patient.

  • 2/5 Anirban M. 4 years ago on Google
    Location is good and you can visit renowned doctors here. But other facilities are poor. They don't have enough seating arrangements for patients and their companions. AC not adequate. . And most horrible thing is behaviour and attitude of staff. They don't bother about patient's inconvenience. Have an attitude as if they are offering free service to patients. I really wonder how all the receptionists and attendants of doctor's chamber of an organization are so pathetic..

  • 1/5 Tithy S. 3 years ago on Google
    The attendants are misplacing the patient's serial no......and asking them to wait for a long time. This is very bad. ??

  • 5/5 JHUMA M. 4 years ago on Google
    Good service

  • 5/5 pradeb Study c. 4 years ago on Google
    Good service.

  • 4/5 Ejaz H. 4 years ago on Google
    Good experience

  • 5/5 richa s. 4 years ago on Google
    Good service

  • 5/5 Sima J. 4 years ago on Google
    Good service

  • 1/5 Arun G. 4 years ago on Google
    Very Shrude staff

  • 5/5 Mousumi L. 4 years ago on Google
    Good service.

  • 4/5 Pj Dubbed S. 4 years ago on Google
    (Translated by Google) It is mainly located at Taratala, Thakurpukur - five minutes walk from the Taratala Auto Stand. There are different field doctors such as orthopedic, medicine, gastrologist, sugar specialist, etc. It is usually open from 9am to 9pm. You can enter the name of the doctor by talking on the phone. I showed this to Apollo Clinic at the receptor Doctor beach Ghosh (Orthopedic) Doctor Babu. (Original) এটি প্রধানত তারাতলা তে অবস্থিত, ঠাকুরপুকুর- তারাতলা অটো স্ট্যান্ডের থেকে সামনে হেঁটে পাঁচ মিনিট। এখানে ডিফারেন্ট ফিল্ডের ডাক্তার আছেন যেমন অর্থোপেডিক, মেডিসিন, গ্যাস্ট্রোলজিস্ট, সুগার স্পেশালিস্ট, ইত্যাদি। এটি সাধারণত সকাল ন'টা থেকে রাত 9 টা পর্যন্ত খোলা থাকে। ডাক্তার দেখানোর জন্য আপনি ফোনে কথা বলে নাম লেখাতে পারবেন। আমি রিসেন্ট ডক্টর সৈকত ঘোষ(অর্থোপেডিক) ডাক্তারবাবুকে এই অ্যাপোলো ক্লিনিক এই দেখিয়েএসেছিলাম।

  • 2/5 SUKAMAL S. 5 years ago on Google
    This is not at all an Apollo Clinic, mere a franchisee , I guess. It is a total waste of time and money. I had tried twice at Prince Anwar Shah Road clinic earlier and there is no comparison of services between Behala and PA Shah Clinics. Behala is very unprofessional and they give limited tests. No eye test, no dentistry no trade mill. It is a horrible experience. I suggest people who are under Bank Scheme or any other professional Scheme should avoid to make any mistake. Personally, being a resident of Behala, I would rather travel to PAShah Clinic, for desired satisfaction.

  • 1/5 manish s. 3 years ago on Google
    Staffs are very rude and worst behaviour i ever seen the licence should be cancelled or staff should be removed from this clinic what the owner is doing i don't no please ur taking money from patients treat th like a God not like a begger

  • 5/5 Anamika S. 4 years ago on Google
    Good doctors and good service.

  • 5/5 Farmin H. 4 years ago on Google
    Very Nice service ?? also good behavior ❤️❤️

  • 1/5 BITHI D. 4 years ago on Google
    Very much disappointed with receptionist of taratola Apollo clinic. Receptionist r representative of the organization. They are bound to provide proper information politely and patiently.. Apollo is brand name today in Kolkata.. But they provide totally unprofessional and untrained stuff. Is very much shocking. One of my experience with receptionist that I made call for asking child specialist doctor qualifications for my five months old baby. she was suffering stomach problems during those days on 23/05/19..they provide just doctors name.. Is it sufficient for child specialist? But they made jock on my question. And told me mam you can visit all those doctors and got all those prescriptions and finally you got your answer.. And decide who is best for your baby. She not stop here she added call me after 8pm..when I told her I am regular client I know after 8pm Apollo is close..no one receive phone. She even not bother.. She continuous arguing with me. And when I ask for her name and told her during my pregnancy all pathological test I have done over there.. She told me come and collect your information. I told her my baby is not well how could I go to collect this information.. She disconnected the line. This type of pathetic and audacity is not tolerable.

  • 5/5 Abhishek B. 5 years ago on Google
    Good quality and service. Their reports are readily accepted everywhere. The best service that they offer is collection of blood samples from home which is very beneficial if the patient is not able to move. Fast same day report is also a very good facility that they offer. A big thumbs up from my side to them. Keep up the good work, team Apollo clinic.

  • 5/5 Vishal J. 4 years ago on Google
    Experienced doctors available in every speciality.I am happy with the Quality of Diagnostics test and radiology test with excellent price ratio. Overall a complete health care point in taratala area.

  • 1/5 Pijush Kanti G. 4 years ago on Google
    Today we went to OPD for doctor’s consultation. They asked for cash and refused to take payment through card. This behaviour is completely unacceptable as our government insisting digital payment to bring transparency and enhance tax compliance.

  • 5/5 Bisakha m. 4 years ago on Google
    Good service and satisfactory result.

  • 5/5 Priyanka B. 2 years ago on Google
    We are very much helpful...... Really it's very nice

  • 1/5 arnab d. 4 years ago on Google
    I have appointment today at 2.30 pm under doctor j.shah eye specialist, I reached the clinic at 2.00 pm and the woman in reception charged me 500rps for the doctor and give a bill, in 2:45 pm she told me that doctor will not come today how irresponsible the doctor or the staffs the dont care about the patients and then the reception woman said me to come next day to visite and don't return my money.. i request to all of you whoz reading this plz don't wast your time and money for behala taratala apllo clinic the doctor r worst they didn't come in time or they didn't infrom that they were not comming and the patients wast there time in the clinic and the reception staffs also worst the didn't know how to behave uneducated stuffs the doctor will not comming bt the took the charge 1st and then they said that doctor will not come today after sitting in the clinic for 45mints.. plz dont wast your time and money in 2019 there ar lots of options lots of doctor lots of clinic.. go there where you will get a proper care & treatment for it bcz ur paying for it..

  • 1/5 Sreya Roy B. 4 years ago on Google
    Very bad service by home blood collection staff, doesn't know basic norms of blood collection even!! He doesn't wash his hands with soap before collecting the blood, nor does he uses any hand sanitizer or uses any gloves...how pathetic & unhygienic service!! Completely unprofessional!!!!

  • 1/5 avishek r. 4 years ago on Google
    One of the worst facility. You have to wait for atleast 2 hours for an x-ray. The person who does X-ray take breaks in between and keep paitents waiting.I took my mom for an x-ray and I had to wait for 2 hours for my turn. There in only one x-ray guy and that too he is extremely rude and lazy. Please avoid going there for x-ray

  • 1/5 RINKY B. 4 years ago on Google
    Very bad experience...We are a regular visitor of Appolo clinic taratala every single test we used to do from there...bt the receptionist and the report delivery person were so rude...I asked for my report with the bill within just sec I informed them that it was my mistake as its been collected by my husband and I apologized...bt immediately there behaviour became so rude and there way of talking became so harsh that I left clinic immediately without showing my reports to doctor...definitely I will visit Dr.Anindya Bhattacharya personally bt definitely never visit this APPOLO CLINIC TARATALA never ever in my life and also no members of my family will visit there...this type of unprofessional inhuman behaviour is not expected from a 30 yrs brand like Appolo..

  • 1/5 Srabani G. 4 years ago on Google
    Very bad experience I had....they don't bother about your time... don't care if you face any health issue for the delay... customer service people are horrible

  • 1/5 Prosenjit B. 4 years ago on Google
    Asked to collect blood for sugar patient bt didn't come till 10am

  • 4/5 DIPANKAR G. 4 years ago on Google
    Good service and polite behaviour

  • 4/5 Kishore P. 4 years ago on Google
    Waiting for long time

  • 2/5 Biyas M. 4 years ago on Google
    Very bad behaviour.....

  • 1/5 Subhajit N. 4 years ago on Google
    Poor behaviour of the front desk stuff. Should appreciate if more soft skill sessions are imparted to the three. Doctors not on time.

  • 1/5 Abdul H. 4 years ago on Google
    Very poor service, lack of professionalism. Environment (Hygienic, housekeeping, staff behavior, time value of patience) not up to mark. I was waiting for HSG test but doctor have no time sence, she come after 2hours from committed time.

  • 5/5 Piyali A. 4 years ago on Google
    Very good

  • 5/5 Vijaylaxmi G. 4 years ago on Google
    Very good

  • 5/5 RIYANKA P. 4 years ago on Google
    Good Service Satisfactory Result

  • 5/5 Pretty y. 4 years ago on Google
    Good service

  • 1/5 Sahil Q. 5 months ago on Google • 1 review
    Worse experience ever. Registration has been done before at no 4 how ever suddenly it goes to no - 6. Patient came later in has been given priority where a senior citizen with physical disability kept on hold unnecessarily. The foundation has been first come first serve basis. Worse experience. The doctors are good but the centre are run by the worse people ever don't have any manners to talk. That is why Woodlands and other appolo centre are thriving but this Taratalla centre is worse than ever 200% unhappy
    1 person found this review helpful 👍

  • 1/5 Dipankar B. 6 months ago on Google • 2 reviews
    Very poor service. They are worried about money irrespective of patient health care. Most unprofessional attitude better avoid this unit
    1 person found this review helpful 👍

  • 5/5 ARIJIT E. 7 months ago on Google • 2 reviews
    Wonderful experience with Apollo Clinic Taratala. The staff was always helpful and kind. I am so glad I chose Apollo Clinic and would highly recommend to anyone.
    1 person found this review helpful 👍

  • 1/5 Priti B. 4 months ago on Google • 1 review
    Very bad customer care.. they disconnect the calls without providing proper information. Apollo should hire a good customer care.


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