1/5 Santanu H. 2 years ago on Google
Complaint
on
life
threatening
problems
with
the
Hero
Glamour
BS6
bike
To
M/
s
Hero
Motor
Corp
Dear
Sirs,
I
have
been
facing
a
life-threatening
problem
with
your
bike
since
January
2022.
The
bike
suddenly
stops
while
riding.
Once
the
vehicle
stops,
the
Electric
start
switch
stops
responding.
I
have
to
then
turn
the
Ignition
switch
off/on
and
then
only
the
bike
starts
after
pushing
the
Electric
start
switch.
I
have
taken
the
bike
for
solving
this
problem
on
30.01.2022
&
02.03.2022
from
your
service
center
and
flashing
of
the
ECU
was
also
done.
But
still
the
problem
was
not
solved.
I
have
been
complaining
to
the
personnel
of
the
service
centre.
They
say
I
have
to
give
my
bike
to
their
workshop
for
few
days.
After
that
the
will
check
whether
the
problem
can
be
solved
or
not.
As
I
understand,
they
will
do
some
R&D
work
on
my
bike.
This
is
not
expected
from
a
reputed
organization
like
you
as
my
bike
is
not
experimental.
I
also
face
several
other
problems
which
are
not
solved.
Sounds
are
coming
from
the
chain,
panels
&
visors
which
are
not
rectified
even
after
the
last
service
at
the
service
centre.
I
have
used
this
bike
for
21
months
only
and
while
it
has
run
about
29,000
km
but
I
have
never
been
comfortable
on
this
motorcycle.
I
use
this
bike
for
everyday
use
on
the
highway
and
my
life
is
at
risk.
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