MakeMyTrip India Private Limited image

MakeMyTrip India Private Limited

Hotel Vacation appartment Travel agency Tour operator Tour agency Sightseeing tour agency Holiday accommodation service Visa consultant Airline

One of the Most Reviewed Travel agencies in Bidhannagar


Address

City Center 2 Mall, 2nd Floor, Shop no. A209, New Town, West Bengal 700157, India

Website

holidayz.makemytrip.com

Contact

+91 73033 94108

Rating on Google Maps

4.00 (169 reviews)

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Featured Reviews


Frequently mentioned in reviews: trip (50) good (15) ticket (11) Sumit (10) flight (10) experience (10) services (9) service (9) money (9) customer (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nupur S. 3 years ago on Google
    Good agency to plan ur trip (domestic or international)... Thanks to Mr. Sumit.. Who planned our trip for Kashmir & provided detailed information regarding the places... He genuinely work out the best for us & make our 1st anniversary trip memorable..looking forward to many more such trips..
    17 people found this review helpful 👍

  • 5/5 arup m. 2 years ago on Google
    The thing we liked the most was the kindness of the branch manager of the place, very willing to help. Staffs are also very decent and helped us for planning the trip with good time management and chepest rate.all the hotels and services in the trip are really upto the mark and food quality are really awesome.
    2 people found this review helpful 👍

  • 1/5 Partha G. 2 years ago on Google
    Experience in flight booking was good. Experience in cancellation of flight was poor. I didn't get my refund even after seven days.
    2 people found this review helpful 👍

  • 5/5 The RAY V. 4 years ago on Google
    Was good
    1 person found this review helpful 👍

  • 5/5 piu b. 4 years ago on Google
    Apart from accommodation rest of the tour was well organised We have been with MMT before also.and wish to take its service again.
    1 person found this review helpful 👍

  • 5/5 Galib A. 4 years ago on Google
    Excelent Service & support They provide a great services and staff behaviour is also good.
    1 person found this review helpful 👍

  • 5/5 Mohammed R. 4 years ago on Google
    They provide a great services and staff behaviour is also good. Great knowledge about international and domestic tours. They provide a cheapest rate compare to other tourism industry.
    1 person found this review helpful 👍

  • 5/5 EAST INDIA Mining C. 1 year ago on Google
    MAKEMYTRIP MAIN BRANCH..... GREAT KNOWLEDGE ABOUT FOREIGN TOURS. EXCELLENT OFFICE ENVIRONMENT, GREAT EXPERIENCE. THEY ARE AMAZING... VERY COOPERATIVE AND FRIENDLY... VISA DEPARTMENT IS ALSO THERE.... OUR TOUR WAS MEMORABLE AND AWESOME...
    1 person found this review helpful 👍

  • 1/5 apurba m. 1 year ago on Google
    Cancellation money of Rail ticket not refunded after 22days. Last no.of card is 1007.
    1 person found this review helpful 👍

  • 1/5 Ankita D. 2 years ago on Google
    My experience with MMT is not good at all. I have booked two tickets on 26 th July, 10th oct SDH-NJP & 15th Oct NJP-SDH. But the profile is showing only one ticket of 15 th Oct. While booking the 10 th Oct tickets was not confirmed but RAC, which turned into confirmed ticket after 2 days from booking day. In the mean time my IRCTC prole is showing both tickets as booked but MMT app and website still is not showing the ticket of 15th Oct. And haven't receive any email after confirming of the ticket. So I don't have any booking ID. Now I need to cancel the tickets. But unable to do so. Neither getting any help from MMT, several call attempted on the available numbers on internet, put email. The customer service executive asked for booking id, which is not been provided to me. I have the PNR number and booking transaction ID. I dont receive all those and I need to cancel the ticket. I don't know if any kind of fraudulent has been done with me
    1 person found this review helpful 👍

  • 2/5 Sandeep K. 3 years ago on Google
    Dear Sir/ Madam I am unsatisfied with Hotel & Location at Munnar and it was waste of my money. Driver and Vehicle was excellent... Travel itinerary was finalized by Mr Sumit and Team ( Very poor negotiation was done ) Madam Dipti was my coordinator very poor response towards settling issues. Thomas Cook does better arrangements when we use to go abroad for our star trips Regards Sandeep Kumar
    1 person found this review helpful 👍

  • 4/5 Ravi K. 1 year ago on Google
    MakeMyTrip India customer service no 98..75..39,,42**44...$
    1 person found this review helpful 👍

  • 5/5 Anjan P. 2 years ago on Google
    they handle your entire trip very professionally......thank you for making our holiday bookings this easy!!

  • 5/5 Swapan P. 3 years ago on Google
    Sumit Poddar of makemytrip from its Kolkata office helped to develop confidence in the Company through his personal excellence when it was almost fading away.

  • 5/5 Ranjana P. 3 years ago on Google
    We had a good trip to Uttarakhand. Mr Sumit was helpful and cooperative.

  • 5/5 Roshani B. 4 years ago on Google
    We had an fantastic trip to Phuket and Krabi. Miss Kulsum has been very helpful and booked our itinerary very well..looking at our daughter who is 3 year old Miss Kulsum planned our trip well. Looking forward for another trip with MMT....Cheers...

  • 5/5 Subhash K. 4 years ago on Google
    Good behavior of staffs I and specially like thank Ms Kulusum for helping us in visa processing and smooth sailing. Looking forward to meet you people again in coming days...cheers!!

  • 1/5 Trip T. 4 years ago on Google
    Goibibo customer care helpline

  • 4/5 PAYEL S. 4 years ago on Google
    It's an awesome experience in Kerala. We were provided beautiful resorts and hotels and others facilities all over the trip. Even the Driver was really a well behaved person. Good experience with MMT.

  • 5/5 Jaan B. 4 years ago on Google
    Toll feeri

  • 5/5 sagnik s. 3 years ago on Google
    Sumit Poddar guided us a lot for Uttarakhand trip.

  • 5/5 Writer S. 3 years ago on Google
    My Travel Manager Mr. Sumit ji on ( kolkata chinner park) is 💯best on travel management, thanks Sir😊🙏💐. Amrapali Madam also best for public relation section 100%💐🙏😊, Thanks mam. All credit goes to Mr. Sumit ji😊😊😊💐💐💐💐, MMT Salute 😀😊😊😊😊💐💐💐👍👍👍👍👍👍👍🙏🙏🙏, I will sure book next trip with them 😊👍🙏

  • 1/5 Chandan J. 2 years ago on Google
    Make my trip taken the money. I have book the flight for kolkata to bagdogra for April 2020 ticket id NF29131255894336. Due to covid lock down flight is cancelled. In november 2021 I contact make my trip customer care for refund. Make my trip customer care told that your flight is cancelled and money will be refund. But it is found that make my trip removed all my previous trip . And kolkata to bagdogra flight trip details is also removed from my trip.Now make my trip not giving any option to call customer care for refund of my money. It clear seen that make my trip taken the money. Please note make my trip that the spice jet airlines confirmed me that they refund my ticket money to make my trip. Now make my trip is not giving the money since one month.See my sms received from mmt and my trip details.

  • 5/5 Sariful K. 2 years ago on Google
    Excellent Service provided by MMT CC2 BRANCH. VAST KNOWLEDGE. POLITE BEHAVIOR. ALWAYS READY TO HELP.

  • 1/5 Swadhin N. 2 years ago on Google
    I have never asked for change of date fory booking id NF 78171320650068 but you have given me sms and what's up message for the same and putting me in confusion and anxiety. Worthless worthless worthless onwards I will never approach you for any booking

  • 1/5 subhojit m. 1 year ago on Google
    Very bad experience .I have still not received by money back in my account

  • 5/5 Mihir C. 11 months ago on Google
    Over all trip was good. There were one or two minor issues. Those were pointed out to MakeMyTrip representatives so that other travelers don’t face any problem. Hotels were very good. Diver Stevin from Traveloguecochin was extremely good driver and very helpful and well behaved boy. He took good care of two senior citizens like us. In future I would definitely plan my travel with MakeMyTrip.

  • 4/5 Sudeshna D. 1 year ago on Google
    Very nice experience. Whenever we were in need while traveling, they were just a call away. There partners over there were cordial, soft spoken. Overall we enjoyed our travel with MMT.

  • 5/5 Maitreyee B. 11 months ago on Google
    Everything was fine, awesome tour planning. Just that there was problem in our Dalhousie hotel room where we had to upgrade the room upon arrival. Other than that everything was perfect. Great management and itenary within a short period. 😊

  • 5/5 Ironically “Bobo” S. 1 year ago on Google
    MakeMyTrip is an online travel company that provides services such as flight tickets, hotel bookings, and holiday packages. The company was founded in 2000 and is headquartered in Gurgaon, India. It operates in India, the United States, the United Arab Emirates, and other countries. MakeMyTrip has a user-friendly website and app that allows users to easily search for flights, hotels, and holiday packages. They offer competitive prices and often have discounts and deals available. In terms of customer service, MakeMyTrip has a dedicated customer support team that is available 24/7 to assist with any queries or issues. They also have a comprehensive cancellation and refund policy, which is helpful in case of any unforeseen circumstances. Overall, MakeMyTrip is a reliable and popular online travel company that provides a range of travel services at competitive prices.

  • 1/5 Prodyut B. 11 months ago on Google
    I wish I could give 0 star or negative marking. After ticket purchase, if you need any information in the matter, they will either give no reply or give you a complete wrong information thereby exposing you into high travel risk!! Please don't purchase any air ticket through the offline counter of Make my trip. Regarding online purchase, I have no idea about their services!!

  • 1/5 Shivraj R. 1 year ago on Google
    MMT is the most fraud company as on date. They loot their customers and their support system is also very very poor. Its better to explore other apps which are way better than MMT.

  • 1/5 Divyank S. 1 year ago on Google
    Pathetic. I still haven't received my refund of Rs 19,000 from the last 2.5 years!!! Such big ads & such a poor display of customer satisfaction!!!! 0/100 for MMT! Since then I have never booked a single flight ticket from MMT!!

  • 1/5 Ana A. 9 months ago on Google
    They only provide assistance if you book packages from them. Else even if you pay for services like visa, they won’t assist. Bad experience.

  • 5/5 Suman M. 4 years ago on Google
    I had booked a Kerala trip from MMT Chinar park office for my brother and his wife. And as per their words overall experience of that trip in respect of Guide Car Hotel & sightseeing was excellent. I also want give thanks to Chinar Park MMT Store and there sales executive (Mr.Sumit Poddar) arranging such a nice trip.

  • 5/5 Tapan C. 4 years ago on Google
    Overall experience of my Cambodia trip in respect of Guide Car Hotel & sightseeing was excellent. I also want give thanks to Chinar Park MMT Store and there sales executive (Kulsum) arranging such a nice trip.

  • 5/5 Akash C. 4 years ago on Google
    Good trip Sumit helped me very well Great arrangements Very punctual

  • 5/5 shakir h. 4 years ago on Google
    Fabulous services, clean and well organised office and staffs are very helpful and professionals. Delighted services . Thank you Team Chinar Park .

  • 5/5 Keya B. 4 years ago on Google
    Mind blowing trip..I am realy happy with make my trip..

  • 4/5 Rupali B. 4 years ago on Google
    Hello everyone, We had planned a trip to Thailand via MMT. Places we visited were Phuket, Phiphi, Krabi, Pattaya, Bangkok. Hotels were good, location wise and infrastructure wise except for the hotel @Bangkok. Note: We started our trip from Phuket, but we need to take our visa from Bangkok by paying 400TBH for 2 person as layover time was less and general visa queue was big. So we took visa express line and paid 400tbh for faster visa processing. It took around 10-15mins and we got our visa. This was not communicated earlier to us via MMT. We got to know this while collecting our boarding passes from Kolkata airport. Overall experience was good. I would like to recommend MMT for such kind of trip. Thank you.

  • 5/5 Sabirul h. 4 years ago on Google
    Truly amazing MMT Chinarpark . Service is very good. There office is one of best 3d office of Kolkata.

  • 5/5 Sanjoy R. 4 years ago on Google
    What is the cost for tour at Rajasthan. From Jaipur to Jaisalmer to Mount Abu to Udaypur to Chittorgarh to Jaipur. DOJ - 22nd Dec & DOR - 31st Dec. Air tkt has already booked. Total Heads 8 nos

  • 5/5 Wahida S. 4 years ago on Google
    excellent service provided by Mmt Chinarpark branch. Very impressive.

  • 1/5 Sutanu R. 4 years ago on Google
    Horrible

  • 5/5 Sahidul A. 4 years ago on Google
    Good. Very Quick response. Very vast knowledge on Europe Tours.

  • 5/5 Jeet B. 4 years ago on Google
    Very cooperative staff at Chinar Park Branch Office. Customer Executive Kulsum Shamim made our trip to Maldives a memorable one.

  • 3/5 Shayani G. 4 years ago on Google
    They are not knowledgeable enough. They are not properly aware of the information on the availabilities of properties and best packages. Did not even know what half-board, full-board are.

  • 4/5 Shounak D. 4 years ago on Google
    Best travel agent for your vacation. Excellent arrangements and best suggestions for places to visit. No problem faced by me from MMT.

  • 5/5 Avik G. 4 years ago on Google
    Excellent trip..specially the hotels of Krabi and phi phi was awesome....kulsum is the key person from make my trip...She helped us a lot...

  • 5/5 Soumen D. 4 years ago on Google
    Mr.Sumit was very helpful.

  • 5/5 Smeeir A. 4 years ago on Google
    MakeMyTrip

  • 5/5 amar kumar m. 4 years ago on Google
    Very nice arrangements by makemy trip.

  • 5/5 arindam m. 4 years ago on Google
    They have a good team to help with the trip. They answered to our queries without hesitation. We travelled to Maldives and our flight got cancelled sever times before the trip. They updated me with new flight details timely.

  • 5/5 Naheedakhatoon K. 4 years ago on Google
    Very helpful and friendly service

  • 5/5 Dipak B. 4 years ago on Google
    (Translated by Google) Sundarbana (Original) Sundarbana

  • 5/5 B.T.S Nari o Sishu kalyan S. 4 years ago on Google
    Excellent Service

  • 5/5 himel 4 years ago on Google
    (Translated by Google) In a word (Original) এক কথায়অসাধারণ?

  • 5/5 Sakib A. 4 years ago on Google
    Is osm

  • 5/5 Gourav M. 4 years ago on Google
    Great service by make my trip

  • 5/5 Sudip C. 4 years ago on Google
    Great service provider

  • 5/5 Srinivas S. 4 years ago on Google
    Great service provide

  • 5/5 Ashish C. 4 years ago on Google
    We had a wonderful trip to Phuket and Bangkok which was planned at a very late stage. Very comfortable stay and nice and helpful team in Oakwood Hotel Journeyhub Phuket. Good transport arrangements and other requirements well taken care off both in Phuket and Bangkok. Hotel Ibis Bangkok was okay. They could have better choice in Buffet breakfast and better Air Conditioning in rooms. Otherwise the reception team was very helpful. Thanks to Ms. Kulsum and MakeMyTrip team to make the trip memorable. My son enjoyed and had a great time at Safari world and Dreamworld in Bangkok.

  • 5/5 Rituparna Roy G. 4 years ago on Google
    I had recently gone for a short trip to darjeeling with my parents and in-laws....my requirements were well accomplished. ...it wasan well organised and hastle free trip......best experience was checking in May Fair resort darjeeling. . mesmerising property .....excellent hospitality of staff ......thanks for giving the best price to check in....

  • 5/5 Hiron S. 4 years ago on Google
    Excellent knowledge about foreign and domestic tours. Very impressive. Nice office staffs. Fantastic Office ambience. Parking available at Spencer's Mall(Distance 50 meter from this office).

  • 5/5 Tawfik I. 4 years ago on Google
    Nice


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