Red bus customer care number 07295879126call us now online tickets booking releted enquiry customer support team

Both the stops your company is tied up with is not worthy of speaking about. One spends double the amount of money compared to train, to travel by bus only to feel luxury in terms of travel, which we did get. However the dhabas or restaurant you are associated with has the worst possible wash rooms that once can talk about. I wouldnt mind stating that public toilets or Sulabh Sauchalayas are far far cleaner compared these restaurants toilets. Your bus Sears, staff behaviour, punctuality, comfort, driving everything was perfect. 10/10. The only thing that was not at all comfortable was the stopovers. We travelled by lokenath bus services while going to siliguri and while coming back it was through GreenLine. In both cases the common problem was the rest rooms or the stop overs.. I believe this surely is a business scope for Red Bus to tie up with these restaurants and Give them points like you prefer giving points to your bus service providers. Look forward to travelling again and again by red bus. And overall Green line for sure is indeed the best bus service.

Red bus is a tour and travelling agency .It gives nice facilities to the passengers.It chooses the high ranked agencies and the buses are safe to travel.

The most horrible travel experience in my lifetime with Anadi Travels. I had boarded the bus from Esplanade on 14th Oct, Sunday at 7:30pm for Siliguri, the Bus departed at 8:00 pm, 30 minutes late. It was supposed to give first halt at Krishnanagar which they did not give rather didn't bother to inform us. They did not bother to give bio break to fellow lady passengers. We had to ask them to stop they said will see if there us any place, around 1am they stopped at local Dhaba where we had our Dinner. The Bus was driven by the cleaner because driver was drunk. So called AC luxury bus but they were repeatedly switching off the AC. Bus staffs were inhuman ill mannered and unprofessional. They had not taken the actual route to Siliguri and also they had no clue which route the Bus was going. Actual time to reach Siliguri was 8:30 am but we were at Dal khola at 2:00 pm. I was bound to get down from the Bus after complaining to the owner. Never ever opt for this Travels since they are unprofessional and they do not know how to handle customers. I had a very bitter experience over 17 hours in a non AC bus with no proper food because they had not given proper halts. I would request Red Bus to look into it and save passengers from this painful travels. It's my message to all, never ever travel by Anadi Travels.

I wish I could marked with negetive rating. Such an awful service. Bus departure and arrival times are pathetic. While contacting the service desk agent, they were unable to comprehend why I was so worried. Bus driver and associates provided falsified information too. I had to wait at the bus stop approx an hour during this winter. As a conclusion, neither i recommend this redBus app nor the royal cruiser bus.

I have travelled in Dec 2021 from Kolkata to Siliguri and vice versa. Experienced Green Line and Lokenath both the buses. Both are good. Lokenath is more specious than Green line. However, option to resting your legs are more comfortable in green line than lokenath.

It's okay

Never use there services. Money is debiting from the account but not getting tickets booked, when we call customer care service they say we have not received the payment this an issue with the bank. It happened with me Twice. Secondly when I ask to transfer the line to manager, consultant telling me he is busy in the meeting and keeping me on hold for more the 4-5 mins and manager is not available. This is 5 time I am facing problems with redbus customer care my issues are never resolved. Please never use there services. Due to them I missed my bus as no tickets available. 0 star

I am now travelling in this bus (Sagar Kanya, no 5370). We have very very poor experience. They take unboooked passengers every 10-15 minutes and halt several times. Approx 20 - 25 passengers, who have no seat, stand on passage. We feel very hot & can not see video. We spent a huge amount for ticket. Such type of service we have not expect such type of service from a renowned company, RED BUS. We will tell everyone for your worst service.

I love this app. It is very helpful and easy to use. You can search for all the destinations you want. The date, start time, end time, choice of seat, price everything is given precisely and the payment is made online without any trouble. I've had great experience on my travels and the credit goes to RedBus.

Hi Gentleman kindly avoid Red bus booking they are doing cheat we are like merchandiser monthly giving morethan 100 passenger if they are changing any policy must inform us through mail , yesterday we are booked 3 tickets due to local circumstances 2 passenger is not able to travel so I am called to Red bus representative and requested to cancel 2 tickets but he is telling money will no refund why not refund within month of July I am 21 tickets booked 1 cancelled I am received refund amount 100 deducted if they are change any policy must inform or Booking must show this booking is non refundable my all over experience is Red bus is doing cheating in lockdown.

very helpful website in case of long distance travelling...

Bus ticket booking is very nice place and very welcome in this place

Third class, poor heinous service , poor customer care support.. please choose other option if u have except redbus.....

Worst Service. They don't have complete operator information. They does not take any responsibility. You will not receive an answer (Not resolution) for a call without putting you on hold for 30 mins. And for resolution, Forget it, you will never find it with them. Very very very worst experience. I wish I give zero stars for them.

checked ok

Poor bus provide very cheap quality

Take parameshwar travel for Kolkata to digha. It's reach in time

my personal experience is very bad about red bus

We a group of 8 including children is travelling ....a very bitter experience and unprofessional behaviour....the seat arrangements r very poor.....the snehamita Paribahan bus 5199(jackson)is very worst....the conductor is ill mannered......please never dare to travel......it's best to travel n other services.....I suggest

Not safety in Kolkata to sambalpur rute by Mahendra bus.. In night Exgender enter in bus and collect mone from passanger... What us is???????

i had horrible bad exprience in a trip to Tajpur where in a compact trp of 03 days, on the way bus got under breakdown, our 02 days program bundled , 3rd day the bus arrived to drop us back to kolkata.....extra money charged & taken by redbus, damaged our tour summararily, no compensation offered, red bus has no controls over their bus suppliers or tour operators.....Think twice before booking ticket in Red bus, lot of hidden cost ....luring customers with token discounts & later charging double of discount money including other hidden cost..........SO MANY ANAMOLIES...pl spread this message to all to stop cheating by REDBUS..............HORRIBLE EXPERIENCE........😂😉😆🤢🤢😜

Interior is not so specious. It should be in future.

Useful

It's very helpful.

Rate is high

Wrost app, they cancelled ticket without giving any reason. They cancelled the ticket before 10 hours of jurny. Also there didn't have any kind of customer service. Don't use this app....

Had to wait 2 hours for the bus because they were not able to contact the bus operator and still did not refund my money they are cheaters

Bus white

Nice

(Translated by Google) Roughly (Original) মোটামুটি

Poor behavior of attending passenger and irresponsible staff on journey....

Worst experience, blankets are dirty and foul door, bus has no wifi or snacks, bus stops many places to board passengers even they were sitting in middle of two rows at the foot steps

Pathatic experience on Shreeram Liners , recived last minute call about bus is cancelled and harassment.

Very poor service. No coordination with the team. Even after online booking the driver and conductor denied me to get board on the bus. After argument for long time they provided me the seat which was not as per my booking. Behavior of driver and bus conductor is really pathetic and will ask everyone not to book any tickets through redbus online booking. This was my yesterday's experience while traveling from Berhampore to Kolkata.

Pathetic service , you do not have an option of an alternate arrangement by the service provider if your booked bus is cancelled or not operating on the date. Customer service talk to you as if they are doing a favour of refunding the money on the cancellation and providing you with no other option but with full tension in your mind of making your own alternate arrangement. Not accepted at all. Will never in life book through this site , rather its better to approach the bus operator and book. PNR ZQ9DSAZ