Impression Tourism Services (India) Pvt. Ltd. image

Impression Tourism Services (India) Pvt. Ltd.

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One of the Most Reviewed Tourist information centers in Kolkata


Address

1st floor, GA-II, 1582/5, Rajdanga Main Road, East Kolkata Twp, Kolkata, West Bengal 700107, India

Website

eastindiatour.com

Contact

+91 33 4001 5190

Rating on Google Maps

4.60 (101 reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 AM to 6 PM
  • Tuesday: 10 AM to 6 PM
  • Wednesday: 10 AM to 6 PM
  • Thursday: 10 AM to 6 PM
  • Friday: 10 AM to 6 PM
  • Saturday: 10 AM to 2 PM

Featured Reviews


Frequently mentioned in reviews: good (25) tour (16) trip (14) experience (11) services (10) travel (9) excellent (9) Darjeeling (9) service (9) recommend (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 kumar s. 5 years ago on Google
    Beautiful and hassle free experience. The team including Debjit and Aditi had taken care of each and every fine detail. Though it was a very last minute plan and I just bounced everything to them. They handled it very personally and professionally. Their team from Sikkim and Siliguri were prompt and humble. They even told the challenges and the expectations of the hotels in smaller towns in north Sikkim. So the guests do not go with high expectations and then later complaint. I would strongly recommend them for travel and your arrangements. Thank you once again team ITS. Regards Shobhan
    4 people found this review helpful 👍

  • 5/5 Narayan R. 11 months ago on Google • 4 reviews
    Arrangement of vehicle and personally the cooperation and coordination extended by Mr. Uma Shankar with lot of personal touch and personal care on day to day basis is simply awesome. I while heartedly appreciate his excellent support throughout our tour
    2 people found this review helpful 👍

  • 5/5 JACOB T. 5 years ago on Google
    We had M/s ITS plan and coordinate our holidays for seven days to Sikkim and Darjeeling. The experience was a delight throughout. Their suggested itinerary, selection of drivers and Hotels was spot on . Their team led by Mr. Pinaki were very approachable, co- operative and went to great way to make our summer break of 2019 a thoroughly memorable one.
    2 people found this review helpful 👍

  • 4/5 Ramani N. 5 years ago on Google
    It was a joyful holiday to Meghalaya, Assam and Arunachal Pradesh, arranged by Subhajit SenGupta from Impression Tourism with details worked out minutely, beautiful hotels provided and a great driver. We look forward to more holidays with Impression.
    2 people found this review helpful 👍

  • 5/5 Suma C. 5 years ago on Google
    Great Wonderful experience..... anytime u call them they help you out. Thanks subajit Pintu and partho....you guys rock.
    2 people found this review helpful 👍

  • 5/5 Bong Traveller Ritam S. 9 months ago on Google
    Very good organization and their services is very much impressive. I will recommend everyone to avail their services related to tours.
    2 people found this review helpful 👍

  • 5/5 Dipen M. 8 months ago on Google • 23 reviews
    The service offered by them was very good and everything was well coordinated in advance. Definitely preferred to take services from ITS, you will don’t regret it.

  • 5/5 Madhukaran K. 5 years ago on Google
    My office sweet ....office :)
    2 people found this review helpful 👍

  • 5/5 Manoj P. 10 months ago on Google • 8 reviews
    It was an awesome experience with ITS. They were always in contact with their guests, helped with what they want without any hesitation. A special appreciation to Mr.Uma Shankar who took care of us very well. My ratings would be 5/5
    1 person found this review helpful 👍

  • 5/5 Jeslynn jimmi P. 6 months ago on Google • 4 reviews
    Excellent service …Mr Umashankar ji plan tour very well …very humble and Co operative in nature …I would recommend everyone ITS for your trip …make my trip memorable …thanks a lot ITS
    1 person found this review helpful 👍

  • 5/5 Sohini Roy C. 6 years ago on Google
    Great services.
    1 person found this review helpful 👍

  • 5/5 Rajsekhar N. 5 years ago on Google
    Best tourism company. Very good experience.
    1 person found this review helpful 👍

  • 5/5 George N. 5 years ago on Google
    Best Inbound Tour Operator
    1 person found this review helpful 👍

  • 5/5 Mohammed Z. 5 years ago on Google
    It's a very good travel agent
    1 person found this review helpful 👍

  • 4/5 ava p. 5 years ago on Google
    Good centre for travel booking
    1 person found this review helpful 👍

  • 5/5 Dev B. 5 years ago on Google
    ITS organised an Arunachal Pradesh 7 day trip for my wife and me - Hassle-free travel; itinerary with prices shared in advance; special requests accommodated. Love to travel with them again
    1 person found this review helpful 👍

  • 5/5 Chandramouli N. 7 months ago on Google
    Arranged a private trip across Sikkim and Darjeeling. Went through with no hassles at all, I recommend taking the services of this company.
    1 person found this review helpful 👍

  • 4/5 ADTOI A. 4 years ago on Google
    Thank you ITS for doing a commendable job in making my family’s ( of 7 pax ) New Year Holiday at Kolkata very enjoyable and memorable one. The stay and transport arrangements made by you for our places of visit including Sunderbans were par excellence. We really enjoyed our visit to Serampore and Bishnupur recommended by you though were not in our itinerary. Keep it up. Look forward to associate with you whenever we think of travelling next.
    1 person found this review helpful 👍

  • 5/5 Adventure H. 5 years ago on Google
    Very good
    1 person found this review helpful 👍

  • 5/5 Ravi P. 5 years ago on Google
    Nice place with excellent service good to stay here for vacation........
    1 person found this review helpful 👍

  • 5/5 Avishek m. 7 months ago on Google • 4 reviews
    I had planned a family Trip with ITS tours and Travel Agencies to Pelling, Gangtok, Zuluk and Aritar. The trip left us with Awesome memories and we are really grateful to them for conducting and coordinating such a beautiful journey.. Hotels in each Location were excellent with beautiful service. Drivers provided were very friendly and helpful. Mr Uma Shankar Mukherjee and his colleagues had been one of the best coordinators i have a ever come across. He was too concerned with our safety, Enjoyment and leisure. He ensure all steps were properly timed and maintained. Thank you #ITS. Would recommend to all my friends 👍😊

  • 5/5 manasi k. 7 months ago on Google • 4 reviews
    The total arrangement of our Nepal tour was outstanding. The location of the hotels, food, staffs were excellent. The tour operators had maintained transperancy in every matter and served continuous assistance for every situation. We will try to arrange our next tour with them.

  • 5/5 Uresh V. 1 year ago on Google
    ITS arranged our trip to Nagaland, Assam, and Meghalaya. We were really happy with their planning and support. In particular, Tithi Banerjee, who was our point of contact during the trip, was extremely helpful and attended to our every need and change request. Heartily recommend them

  • 2/5 Online Mobile T. 3 years ago on Google
    I don.t know

  • 5/5 Luggage W. 3 years ago on Google
    Excellent Services

  • 4/5 Sangeeta N. 5 years ago on Google
    Very nice arrangements n follow up with the tourist . A must visit .

  • 1/5 Devendra A M. 9 years ago on Google
    One of the most pathetic services they give. We were charged Rs 2800 per day for a sumo which covered a distance of less than 100 Km per day. Even after paying so much the condition of the vehicle is horrible. It was worser than the local travels we have. It had grease all over the doors and seat covers were stinking. The seats were shaking. We interrupted the vehicle, to upgrade to SUV. We got innova which was also in bad condition. We were given old vehicles, which were not in such good condition. There were other travels who had much better and newer vehicles for less or same cost. At the end of the trip, there were many calls made to pay the difference, even though they were not the direct point of contact for payments. The difference amount is 10,000 for 5 days. Upon insisting for details, the agent replies, these are standard prices and he/she doesn’t has the details and will not be provided. There are repeated calls to make the payment directly. This is definitely not recommended. We had a very bad experience. We felt cheated.

  • 4/5 yogita k. 4 years ago on Google
    Quick response , good service

  • 5/5 Pradip S. 1 year ago on Google
    I have been enjoying all kinds of services from ITS since its inception. Every service is flawless and delightful. Keep it up team ITS!

  • 5/5 Rajaditya G. 1 year ago on Google
    Super organised and as we know how experience really makes everything better, these folks have been at it for 20yrs or more. True travellers by heart they know what really makes a traveller tick. Their knowledge of the north of Bengal and in and around states like sikkim is unparalleled.

  • 5/5 Monjari B. 1 year ago on Google
    Trip to Kolkata (Shanti Niketan and Sunderbans) was very pleasant and enjoyable. Accommodation at beautiful places with good natured Raju Mullick at our disposal 24*7. Will recommend to family and friends

  • 5/5 K M. 5 years ago on Google
    It was excellent,

  • 5/5 Talha S. 2 years ago on Google
    The trip was an all round great experience loved every moment of it, even in such remote locations they are always available to help the traveller out every single time.

  • 5/5 Dipankar D. 4 years ago on Google
    We had been to Tora Resorts at Bali island, Sundarban from the 8th March to the 10th March, 2020. Eight of us went there and occupied 4 no Mud Houses. They were to take us around Sundarban for two days. The hospitality of Tora Resorts started immediately after we reached Gothkhali. Their Manager of the Results, a handsome, smart, ever smiling young gentleman, Sri Mithun Malik was there to receive us with two porters. They carried our luggage to the launch,. while Mithun offered us the welcome. drink, the Daber Jal. Then we stepped into our very clean and tidy launch, MV Ma Vinata. While we travelled through Gundi River for nearly an hour to reach Bali, Mithun explained to us details about Sundarban. As we reached our Resorts, surprises waited for us. The compound is absolutely neat and clean, full of seasonal flowers. From the outside, cottages look like real mud houses, but as we entered we found all amenities have been provided. Well decorated with eye catching furnitures, one gets running hot and cold water, air conditioners, big sized toilet. After having a sumptuous lunch we went out for our frst day at out at Sundarban. The second day also, the entire day we spent on the launch. The lunch, cooked in the launch itself, was of highest quality. All the staf members of the launch were trying their best to show us some wild life. And we could see crocodiles, dears, wild bore and varieties of birds. The next day, after having a round of Bali village, we had to leave. We were overwhelmed by the tour was organised, the Resort, the quantity and quality of food and most importantly the behavior of all the staff members. From early morning to late night they always attended to our various request with a smile on their face. We shall never forget these three days of our life.

  • 5/5 BIPLAB D. 3 years ago on Google
    I have completed a family tour of proper Darjeeling on Jan-2020. Their selected hotel, food quality of that hotel & car service were very good. All of us enjoyed the tour with good memories.

  • 5/5 Nitin B. 3 years ago on Google
    We have gone to Sikkim with ITS. It was really a memorable trip. Well planned tour, covers lots of places, superb selection of hotels every place. Tour operator use to call daily to get feedback & confirmation of next day program, real personalize service.

  • 2/5 KISHORE R. 3 years ago on Google
    I had been on a tour to Bhutan via Bagdogra in the year 2018. I had good experience of the tour properly managed arrangements. The staff was polite and helpful.

  • 5/5 POULAMI G. 3 years ago on Google
    We have been to various number of places in this last 2years and be it Sikkim,Rajasthan and Delhi ... all of my travel diaries have been pleasant enough. Thanks to Impression Tourism... looking forward to travel more in the upcoming days with the end of this unfortunate times .

  • 3/5 Subir Kumar D. 2 years ago on Google
    Accomodation at Upper sittong & Takdah was good, but at Darjeeling it was not as expected, for three adults one small dbr room was provided and one extra mattress. There was no place to move since one big piller was there in the middle. Overall the trip was good, vehicle provided was good, place was too good.

  • 4/5 ankit a. 3 years ago on Google
    We used the service for tour of sunderbans.Everything was perfect.Tora eco resort was well situated and was very comfortable with all the essential amenities.we were served good vegeterian food for all meals.

  • 5/5 Suman S. 2 years ago on Google
    It was great experience.

  • 5/5 Ravi T. 2 years ago on Google
    Excellent services By ITS .. Recommend especially Mr. Arijit. da thank you for treating us like a family member and supporting us everywhere... Truly impressive tourism as the name suggests .. Rating 10/10 ..any one visiting Nort east please contact ITS...its a one time hassle free experinece

  • 5/5 Lijo J. 2 years ago on Google
    The tour operator was amazing .... We have so many places to travel which were inter state and long journey , the drivers they sent out were always on time and polite and safe . Thnx to them we were able to see all the places without any issues

  • 4/5 Krishnat D. 2 years ago on Google
    I have enjoyed family tour 6 November 2021 to 13 November 2021 during the period well and good trained vehicle drivers, and hotels of Gangtok, Lachung and Pelling, Darjeeling, overall good arrangments except only Pelling hotel, but we r enjoyed full holiday thanks to all team with us.

  • 5/5 Hemant M. 2 years ago on Google
    Well planned trip to Darjeeling and Gangtok

  • 5/5 Naveen K. 10 months ago on Google • 2 reviews
    Our Darjeeling visit was excellent with ITS services. They provided a well balanced sight seeing plan that helped us enjoy and experieince the beauty of Darjeeling. Kids felt relaxed and exited at the same time visiting various places such as zoo and temples. Drivers were very courteous and informative at the same time. The tour organizer was always on top and in constant touch to ensure our satisfaction. Definitely recommend their services.
    2 people found this review helpful 👍

  • 5/5 Sejuti B. 7 months ago on Google • 2 reviews
    The selection of the place is very good. All the arrangements are very good. We didn't face any problems . We are looking forward to make our another tour with your company.
    1 person found this review helpful 👍

  • 4/5 Uttam P. 11 months ago on Google • 2 reviews
    We have visited Pelling, Rabangla and Namchi in Sikkim. The car and the driver was excellent. The hotel at Pelling and Namchi was excellent, but little bit disappointed at Rabangla. Overall the experience with ITS was excellent.

  • 4/5 Suraj G. 5 months ago on Google • 1 review
    Very memorable trip we had to Gangtok, Pelling and Darjeeling. Transfers within towns were smooth and hassle free. Drivers were very courteous and knowledgeable about the sightseeing spots and had good Hindi proficiency to communicate. Facilitation for Nathu la pass was very good and we had good time there. Some improvements you can make as below: 1. There were many sightseeing points where we had to buy entry tickets which we were unaware so if you could inform us before our trip starts about additional entry ticket cost, would be helpful. 2. When we book thru MakeMyTrip, Booking. Com, etc, they show many sightseeing places but actually we could cover only few of them due to holidays there, traffic, weather etc. Kindly communicate accordingly to the travel websites and provide a realistic agenda, so that we can also see and get an understanding. 3. According to baggage that tourists bring, arrange the vehicle. Sometimes baggage don't fit in vehicle. Rest all were wonderful, keep up the good job.


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