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Animel Planet

Pet store Pet supply store Veterinarian Dog park Aquarium Pet groomer Veterinary care Cattery

One of the Most Reviewed Pet stores in New Town


Address

Swapno Bhor (Senior Citizen Park Action Area I, Newtown BF, Block, street no. 164, Biswa Bangla Sarani, New Town, West Bengal 700156, India

Website

animelplanet.co.in

Contact

+91 76040 89144

Rating on Google Maps

4.10 (474 reviews)

Open on Google Maps

Working Hours

  • Sunday: 10 am to 8 pm
  • Monday: Closed
  • Tuesday: 10 am to 8 pm
  • Wednesday: 10 am to 8 pm
  • Thursday: 10 am to 8 pm
  • Friday: 10 am to 8 pm
  • Saturday: 10 am to 8 pm

Featured Reviews


Frequently mentioned in reviews: good (21) pets (15) doctor (15) staff (14) visit (13) shop (10) friendly (9) grooming (8) helpful (7) nice (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Sagnik B. 2 years ago on Google
    Experience was good. Went for my 1.5 months old beagle pup. The vet Dr. A.Nandi was also helpful and friendly. Went for 1st vaccination. Vaccine + consultation + card was about 1000 bucks. Doctor accepts cash/upi payments. These people groom pets too. Staff is a friendly bunch of people. The only con would be the pet friendly park is too small if more than 3 pets want to roam around peacefully away from each other's smell. Since it's a small place, pets tend to become anxious frequently.
    3 people found this review helpful 👍

  • 1/5 Ruhi K. 2 years ago on Google
    So I have taken my dog to the animal planet for his vaccination thrice. They would give you appointment for 10-11 but the doctor would come at 1-2. So you wait for at least 1-2 hour every time you visit the clinic. Very recently, I called the vet to check if I could take my pet in the flight. He gave me suggestions but asked me to visit the clinic to get fit to fly certificate. I told him that I had taken it form my friend’s father. He denied to suggest me medicines which he was until I told him that I have taken the certificate. He sarcastically asked me to take the medicines from the same doctor. They should read about retaining customers and punctuality.
    3 people found this review helpful 👍

  • 1/5 Arnab R. 3 years ago on Google
    I had given this rating 11 months back but sadly today's visit experience was not at all pleasant,all the staff present were busy fiddling with their mobile phones rather than entertaining the customer. The points system for the membership card,they said that the old system is abolished and all previous points are lost(I had plenty of points leftover to redeem). So all in all it was not a pleasant experience to visit(although I am a pretty regular customer),I will need to rethink my future visit plans based on today's response. Very disappointed !!
    3 people found this review helpful 👍

  • 4/5 Rajdip S. 4 years ago on Google
    I took a my baby girl (sun conure). But they could not treat. Only for dog
    2 people found this review helpful 👍

  • 4/5 Shahla S. 3 years ago on Google
    It was our first visit with a 40 day old rescued kitten that too during COVID. The doc was really nice and informative. Helped us understand the needs of our little furry friend. The waiting time is long, we went at 11 am and we were only able to see the doc at 2 pm. But otherwise it's good. Could have been a bit more spacious as the dogs and cats get intimidated by each other's presence.
    2 people found this review helpful 👍

  • 4/5 Ivan C. 1 year ago on Google
    It was good experienced here both the city center shop and biswa bangla shop. One is for products and other one is for vet visit also products are available. Nice pocket friendly because dr take less fees and Mr A.Nandi is good choice to show him your pet he understands the problem or disease and give that med kits. Will sure visit again and the 2nd shop has large space for parking any vehicles and for pets there is a good park also for playtime so it was very good.
    2 people found this review helpful 👍

  • 5/5 S AND S VLOG by subhrajit and s. 4 years ago on Google
    I always get nice and healthy fish to the Shop. I love it
    1 person found this review helpful 👍

  • 3/5 Arijeet _. 4 years ago on Google
    Given 3 star only for the Dr. But the guy, who was doing a body wash of my pet(Golden retriever), was too harsh, I literally shouted on the guy, after controlling myself too much. I'd have given minus rating for the service. 😡😡
    1 person found this review helpful 👍

  • 5/5 monideepa c. 2 years ago on Google
    Good pet shop with doctors available at specific times. Only missing is emergency services. But still a worthy place
    1 person found this review helpful 👍

  • 5/5 ajita b. 1 year ago on Google
    Seen good feed back from staff well priced goods and quality products do visit this place for your pets grooming
    1 person found this review helpful 👍

  • 5/5 Shramana M. 3 years ago on Google
    Top rated place for pets grooming. Well behaved staffs. They have a huge stock of accesories for your pet. And they are very helpful. And Dr.Krishanu Ghosh is the best doctor who seats here.
    1 person found this review helpful 👍

  • 5/5 Sambit K. 6 years ago on Google
    Very nice location with small patch of lawn for the pets to play. This pet shop has most of items for dogs and cats. Doctors sit here in the morning and evening. Dog's grooming can be done out here. I had good experiences with my dog in this outlet. Very satisfied. Doctors are also very Warm hearted.
    1 person found this review helpful 👍

  • 5/5 Ranjana B. 1 year ago on Google
    I take my cat here for every appointment, the doctor and the staff are very good, the pet products are wonderful..the best vet I've found in so many days..🐱🐈🐕🐶
    1 person found this review helpful 👍

  • 3/5 Sudarsan B. 3 years ago on Google
    Price is little bit higher than normal pet stores
    1 person found this review helpful 👍

  • 1/5 Mainak M. 3 years ago on Google
    They charge huge amount as doctor fee but the doctor is useless and never checked properly. He asked us to take the cat 3 times in 6 days for petty follow ups and charged fee every time
    1 person found this review helpful 👍

  • 1/5 Anushka s. 3 years ago on Google
    Worst place. Please please please don't go
    1 person found this review helpful 👍

  • 1/5 Manish Kumar M. 3 years ago on Google
    So costly and improper treatment, very Bad diagnosis, only money making with unnecessary treatment. Never visit again.☹️
    1 person found this review helpful 👍

  • 5/5 bijay d. 3 years ago on Google
    Good
    1 person found this review helpful 👍

  • 5/5 Mantra Y. 1 year ago on Google
    One stop place for me to groom my cats..best service in city if I compare it with some others

  • 5/5 Manissh R. 4 years ago on Google
    Good

  • 5/5 Babita G. 4 years ago on Google
    This very nice you can get everything here in best cheap price

  • 4/5 Tarun T. 5 years ago on Google
    Best aquarium shop of titagarh👌

  • 5/5 Ayan P. 7 years ago on Google
    All types of mobile recharge ,mobile repairing and food and beverage exporting is done here.

  • 5/5 Saikkat D. 4 years ago on Google
    One stop solution with a very friendly staff and a good doctor. A pet friendly joint for animal lovers.

  • 5/5 Dj S. 5 years ago on Google
    Nice place.... You will get everything related to ur pets

  • 5/5 Sashanka G. 3 years ago on Google
    Good doctor & stuff... Excellent

  • 2/5 Rishita L. 2 months ago on Google New
    Will appreciate if that one boy who sits in the counter table does not force the customers for paying cash. This kind of forceful things are simply not acceptable , literally he said to give cash by drawing money from ATM and lying that the scanner doesn't works. Also we were told that the owner will be happy if payment through cash is done as the sale increases through cash payment. Forcing a customer is not acceptable

  • 5/5 Gayatree D. 4 months ago on Google
    Staffs are very well mannered. Great service. I blindly trust the staff members for grooming. They are just amazing with their work.

  • 5/5 Sweta G. 2 years ago on Google
    Best wishes to Animel Planet from us a loyal customer as well as a loyal pets. Animel Planet has collection of foods, Accessories and chews. Good Veterinarian and friendly smiley staffs. Animel planet also started training class at every weekend. Must join and give education to our pets. To become a civilised pet Citizen. Of Newtown.

  • 5/5 Priyasmita K. 1 year ago on Google
    I loved this clinic..everyone including employees and docter....overall very good...also my mellow loved it...

  • 5/5 Shreya G. 6 months ago on Google
    Dr Agniva Nandy is an amazing vet and the other people there are also very kind and helpful.

  • 5/5 Amit P. 11 months ago on Google
    Have been a regular visitor here for the past 5 years. Both the doctors-Dr Nandi & Dr Patra have always given the right treatment to my pet( a Labrador). Grooming sessions are done with a lot of love and affection. Kudos to the staff.

  • 2/5 Nikhilesh C. 2 years ago on Google
    The staff is aweful and the behaviour is to the extend 3rd class. Only the doctor is good but the staffs are worst. Better bisit Saltlake or Lake Terrace

  • 1/5 Clarence T. 7 months ago on Google
    took the kittens to the vet, Murthy Reddy. He wrongly diagnosed them and claimed that they had normal temperature when in reality, Whiskey passed away from multiple-organ failure due to a fever (over 1040). Negligence cost Whiskey his life. If only I hadn't taken my sweet, adorable little kitty to this incompetent and gluttonous man.

  • 5/5 Sangita B. 5 months ago on Google
    Our go-to place for anything we need for our fur-baby. The behaviour of all the staff-members is always so heart-warming. I think our pup, Emma, also loves to visit there. If she could talk, she would always ask for a regular visit to Animal Planet . We have been associated with this shop, and the graceful owner Mr Tarun Gupta for over a decade.

  • 5/5 Rahul C. 1 year ago on Google
    It's a nice shop and the personnel are very friendly. Nice and Clean.

  • 4/5 Parna M. 1 year ago on Google
    Very Beautiful Environment. Well Behaved Employees. They allow you to enter when you send your baby for bath or grooming. Sometimes during bath time they overlook which can be Unhealthy for your baby Pet.Overall nice experience.

  • 4/5 Shibashis D. 9 months ago on Google
    Very useful things available there for pets

  • 5/5 sana n. 1 year ago on Google
    Perfect place for the pets...staffs Doctors all are very kind and humble

  • 5/5 Rashmi S. 3 years ago on Google
    Wonderful place

  • 5/5 Shorya G. 3 years ago on Google
    Best place in the whole of New Town for my pets💜 best service and expertise in grooming and doctors.

  • 5/5 CHANCHAL B. 3 years ago on Google
    This is the go-to place for every pet lover in New Town. They offer a wide variety of pet supplies, from food to belts to treats, everything. They have several other branches all over Kolkata and have a second branch in New Town in City Center 2. They also offer grooming for your pet love in a reasonable price. Medical Assistance from experienced doctors is also available here. It is closed on Mondays but other than that it is offering every services on all other days of the week, even on Sundays. So one can easily say that this places in Pawsome and Clawsome.

  • 5/5 Sorujit P. 3 years ago on Google
    I think great staff and they take proper care if your four legged

  • 4/5 Sudipta C. 3 years ago on Google
    Place was nice and doctor was good..but rate high

  • 5/5 sidhanta m. 4 years ago on Google
    Friendly staffs...good doctor. Even they do grooming and they have a playground besides. Pet supplies available in abundance, mostly for dogs and cats.

  • 4/5 Arunim B. 3 years ago on Google
    good and helpful staff. doctor available

  • 5/5 Sourav M. 3 years ago on Google
    Nice place. Professional. Amazing doctor. Great care taken by members to pets.

  • 4/5 Arbhanu G. 3 years ago on Google
    A good place to buy a gift or treat for your far baby. Medicines are also available.

  • 4/5 Bhupendra Singh N. 3 years ago on Google
    Really helpful staff

  • 5/5 SUKANTA S. 3 years ago on Google
    Nice

  • 5/5 Abhishek G. 3 years ago on Google
    Nice service

  • 4/5 PRITHA G. 3 years ago on Google
    You call and check medicine details also home delivery is available

  • 4/5 Arun G. 3 years ago on Google
    Ok

  • 5/5 Ashmita K. 3 years ago on Google
    Very helpful

  • 5/5 Sudhakar S. 3 years ago on Google
    Very good acquarium shop and very friendly dealing with personal care.

  • 4/5 Soumya R. 3 years ago on Google
    Nice arrangement, excellent staff

  • 3/5 Punya R. 3 years ago on Google
    No arrangements for waiting room

  • 4/5 Biswajit D. 3 years ago on Google
    Quality service

  • 5/5 Nayna R. 4 years ago on Google
    Place is good, staff are helpful and gd

  • 4/5 Souvik M. 4 years ago on Google
    Service and behaviour of the staffs. The were polite and well mannered.

  • 5/5 manas n. 4 years ago on Google
    Lovely place for the pets, Dr is very good (Dr Krishanu Ghosh) and the support staff are also very supportive

  • 5/5 MUKUND M. 4 years ago on Google
    Good doctor

  • 5/5 Pack A. 4 years ago on Google
    there doctors are very good.

  • 5/5 Barun B. 4 years ago on Google
    We all time playing in this place

  • 3/5 SHAYON S. 3 years ago on Google
    The queue management for the doctor vet could be better... over all polite behaviour from staff .. but whenever you go take a few hours in hand..

  • 4/5 Raja D. 4 years ago on Google
    It's good

  • 5/5 Amit KUMAR D. 4 years ago on Google
    You can visit this place to see Pet Dr , Pet food and Medicine, Pet accessories , even thay have a small field where your per can roam around ...

  • 5/5 Anirban R. 4 years ago on Google
    One stop shop for your beloved little one...


Call +91 76040 89144 Open on Google Maps

Amenities


  • Payments
    • ✓️ Google Pay
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✗ Wheelchair-accessible car park
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery
  • From the business
    • ✓️ Identifies as women-owned

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