2/5 RAKTIM P. 10 months ago on Google • 1 review
The
overall
experience
was
pretty
terrible
when
we
recently
visited
this
resort
last
week.
With
regard
to
room
types
and
amenities,
this
resort
is
a
little
bit
overpriced.
Elite
Types
rooms
cost
between
4k-5k
INR,
but
the
service
is
subpar.
Cons:
1)
Reception
Manager
behavior
was
impassible
in
terms
of
getting
feedback
from
customer.
2)
Room
walls
are
full
of
damps.
3)
Air
conditioners
aren't
kept
up
to
date.
There
is
a
problem
with
water
leaking
from
the
AC
duct,
which
fills
the
room
with
water.
4)
The
balcony's
hinges
Sliding
doors
get
bent
or
stiff
and
don't
open
smoothly
as
a
result.
5)
There
aren't
enough
lunch
alternatives.
They
don't
eat
off
of
conventional
thalis.
6)
Poor
service
in
terms
of
taking
/
delivering
orders.
7)
The
room
had
a
musty
and
unpleasant
smell
that
lingered
throughout
the
stay.
8)
The
hotel
staff
was
slow
to
respond
to
guest
complaints
and
did
not
seem
interested
in
making
improvements.
9)
The
bathroom
was
dirty
and
poorly
maintained,
with
mold
and
grime
in
the
shower
and
sink.
The
water
pressure
in
the
shower
was
weak,
making
it
difficult
to
get
clean.
Pros:
1)
Swimming
Pool
well
maintained
and
large.
2)
Food
taste
was
decent.
3)
Beach
access
is
good.
4)
Although
the
service
was
slow
but
Hotel
staffs
behavior
was
good
in
terms
of
giving
service
(except
Reception
manager).