2/5 Tina v. 8 months ago on Google
It's
a
great
hostel,
the
kitchen
is
well-stocked,
common
spaces
are
well
maintained
and
it's
very
safe.
There
are
also
female-only
dorms
that
are
not
too
huge,
beds
are
comfy
and
in-room
toilets
are
cleaned
regularly.
My
check-in
experience
was
terrible.
I
had
already
started
my
stay
at
the
hostel
through
a
booking
via
portal1
and
the
girl
at
the
reception
only
needed
to
extend
my
stay
through
the
portal2
booking
and
process
the
payment.
Not
sure
what
she
did,
but
all
my
cards
were
declined
when
she
was
at
the
helm,
when
just
three
days
before,
her
colleague
(a
tall
guy)
had
checked
me
in
just
fine.
She
was
unhelpful
and
treated
me
poorly
as
if
I
was
trying
to
pull
off
some
criminal
act.
As
I'm
a
regular
traveller,
I've
observed
check-in
staff
at
both
hostels
and
expensive
hotels
process
payments
from
all
sorts
of
international
cards,
so
I
could
see
she
was
clueless.
She
could
have
asked
for
help
from
someone,
but
she
didn't
and
proceeded
to
treat
me
poorly
instead.
I
actually
had
to
go
out
in
my
slippers
(as
I
had
lost
access
to
my
room
and
my
shoes
were
inside)
to
withdraw
cash
through
the
very
same
cards
that
were
declined
and
supposedly
dodgy.
(I
had
actually
even
used
one
of
them
the
day
before
so
know
it
wasn't
me/my
card
at
fault).
When
I
paid
cash
on
my
return,
she
then
tried
to
play
the
victim
-
I
reckon
she
knew
she
was
being
a
bit
racist
earlier,
though
I
didn't
say
anything
back
even
though
I
was
angry.
Anyway,
it
was
an
uneventful
stay
otherwise,
just
some
of
the
new
staff
don't
seem
to
know
what
they
are
doing,
and
are
unnecessarily
rude
to
cover
up
their
own
incompetence.
5 people found this review helpful π