1/5 Ashutosh Kumar S. 8 months ago on Google
Unethical
Practices
Alert:
Beware
of
Manipulated
Reviews
at
Lenskart
Rating:
⭐️
I
recently
had
a
deeply
disappointing
experience
at
Lenskart,
and
I
feel
compelled
to
share
my
concerns
with
potential
customers.
While
my
interaction
with
the
staff
and
the
products
themselves
were
satisfactory,
I
cannot
overlook
the
unethical
practice
I
witnessed
during
my
visit.
Upon
completing
my
purchase,
I
noticed
something
alarming:
the
staff
insisted
on
taking
my
phone
and
wrote
a
5-star
review
for
their
store
using
my
name
without
my
consent.
This
blatant
manipulation
of
customer
reviews
raises
serious
ethical
questions
about
Lenskart's
integrity
as
a
business.
Customer
Privacy
and
Trust:
As
a
customer,
my
privacy
and
trust
are
of
utmost
importance
to
me.
Lenskart's
unauthorized
use
of
my
personal
information
to
fabricate
positive
reviews
is
not
only
unethical
but
also
a
violation
of
my
privacy
rights.
It
is
deeply
concerning
to
think
about
how
many
other
customers
might
have
fallen
victim
to
this
deceptive
practice.
The
Impact
on
Authenticity:
Genuine
customer
reviews
are
crucial
for
consumers
to
make
informed
decisions.
When
businesses
like
Lenskart
resort
to
dishonest
tactics,
it
undermines
the
authenticity
of
online
reviews.
As
a
result,
potential
buyers
are
misled,
making
it
difficult
for
them
to
distinguish
between
genuine
feedback
and
manufactured
praise.
A
Call
for
Transparency:
I
urge
Lenskart
to
reconsider
its
approach
and
uphold
ethical
standards
in
its
business
practices.
Transparency
is
key
to
building
trust
with
customers.
Manipulating
reviews
not
only
damages
their
reputation
but
also
erodes
the
confidence
of
consumers
in
their
brand.
Conclusion:
In
light
of
my
experience,
I
cannot
recommend
Lenskart
to
fellow
shoppers.
Until
they
rectify
their
deceptive
practices
and
prioritize
transparency
and
customer
privacy,
I
encourage
everyone
to
exercise
caution
when
considering
Lenskart
for
their
eyewear
needs.
Please
remember
to
research
businesses
thoroughly
and
rely
on
trusted
review
platforms
to
make
informed
decisions.
Your
hard-earned
money
deserves
to
be
spent
on
businesses
that
uphold
ethical
standards
and
value
their
customers'
trust.
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