1/5 Akanksha J. 8 months ago on Google
**Disappointing
Experience
-
Avoid
This
Resort**
My
office
team
and
I
recently
visited
this
resort
for
a
team
meeting,
and
unfortunately,
it
was
a
complete
letdown.
Despite
making
reservations
well
in
advance,
the
lack
of
preparation
was
evident
from
the
moment
we
arrived.
The
resort's
hygiene
standards
were
shockingly
poor,
and
it
extended
to
both
the
accommodations
and
dining
experience.
We
were
greeted
with
a
delayed
and
disorganized
meal
service,
which
left
us
waiting
for
an
unreasonable
amount
of
time.
The
conference
room,
which
was
supposed
to
be
our
workspace,
was
in
an
unsatisfactory
state
upon
our
arrival.
The
cleaning
crew
had
to
be
called
in
while
we
stood
around,
wasting
valuable
time.
The
promised
projector
and
technology
setup
turned
out
to
be
subpar
at
best,
leaving
us
struggling
to
make
things
work
on
our
own.
The
real
disappointment
hit
when
we
tried
to
engage
in
outdoor
activities.
Most
of
the
facilities
were
either
closed
or
in
such
terrible
condition
that
using
them
was
out
of
the
question.
The
wave
pool,
which
could
have
been
a
fun
experience,
was
marred
by
the
presence
of
insects
and
debris
floating
around.
The
swimming
pool
area
was
no
better,
with
ongoing
labor
work
and
a
shocking
lack
of
any
filtration
system.
The
water
levels
were
so
low
that
it
was
barely
usable.
It
was
clear
that
the
maintenance
of
these
facilities
had
been
severely
neglected.
While
the
staff
was
polite,
it
was
evident
that
they
lacked
proper
training
in
customer
service.
Their
efforts
couldn't
make
up
for
the
overall
disappointing
experience
we
had
throughout
our
stay.
I
cannot
in
good
conscience
recommend
anyone
to
visit
this
resort.
It's
imperative
that
the
management
addresses
these
issues,
from
hygiene
and
facility
maintenance
to
the
training
of
their
staff.
This
place
sorely
lacks
value
for
money
and
even
basic
hygiene
standards.
I
sincerely
hope
that
the
relevant
authorities
step
in
to
rectify
the
situation
before
more
guests
have
to
endure
such
a
disappointing
experience.
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