LifeStance is a business, not a doctor’s office. Largely, it’s a huge disappointment. Phone calls are not returned. Doctors don’t read messages sent through the portal, and if they do, they don’t respond. It can take a month to get a signature on a form. You can be made to wait on hold with the billing department for 45 minutes, so plan accordingly.

Love lifestance! Darcy Leon is amazing! She’s attentive and caring. I wouldn’t want to go anywhere else.

LifeStance. I go to the LifeStance in New Rochelle. N. Y. I went there after a doctor just ran away leaving me without serious medication. Dr Levi from pleasantville New York upper Westchester. He taken $150 from me and NEVER called in my medication (I have been taking for over 20+ yrs) thus leaving me to have multiple seizures around my apartment until i had a maltive seizure & actually dyed for 15 minutes broke 3 ribs and now finding out i blew out 3 lumber in my bottom spine. I walked into LifeStance met a beautiful person who did not look at me and say no your in bad shape i can't handle or am worried to touch your problems. NO! Not at LifeStance not Darcy Leon. Ms Darcy Leon is a very caring person who obviously knew she had the foresight intelligence the patience mostly the caring too handle my situation and I may say I was a mess. I am still going through these new additions from that terrible seizure as Ms Leon is still trying her best to handle my new problems us both not expecting. We are working on these problems as a team. Most other places just decide a person's outcome. This is just one main reason why LifeStance has been tops for me. There a team and will always be ready for a patient. Well I'm going to say it depends on who your practitioner is. I have looked into LifeStance found out there are many many practitioner's on the list. Are they all helpful not to my knowledge. I've personally seen other people in LifeStance and have such a hard time getting medication they need. I'm greatfull this no longer happens to me though. Like a first said a doctor ran away leaving me without my medicine it almost took my life had my husband not been there and knew medical training. But I have noticed many practitioner at the LifeStance health off Google. I don't understand why a practitioner would give a person a hard time for medication when a person doesn't abuse it and definitely needs them or it. For myself I can say the LifeStance I go to is tops. AGAIN! My nurse practitioner is great! She's dealing with my changes and in caring Manor. They are a great team. I am personally greatfull i found Darcy Leon. There team at least the ones I was blessed with is rated top notch for me. I truly hope you find and receive the same caring and attention for your needs and status as I have. Thank you Lisa Thank you too the secretary's for always addressing my situation Mostly thank you Ms. Darcy Leon you sure have been good to me and my health issues as well as my mental health. Sincerely Nora Dwyer God is good.

Very unprofessional to have your first intake appointment cancelled twice. I initially called to make my first appointment in May and now after being cancelled a second time I can’t be seen until mid August. Some people are really struggling to getting the help they need, I was really looking forward to finally meeting with someone to help me but I’d rather not go somewhere that doesn’t prioritize their patients/new patients especially in the mental health field.

I was apprehensive as I did not know what to expect. My daughter took time off from work to bring me as I drive only locally. Directions were precise, receptionist was very polite &my appt with Darcy Owen went extremely well. She was professional and personable and made the appt quite painless! I am. blessed to also working with two excellent LS employees Jim Maxwell & Jennifer Landolt who are very patient understanding & reassuring with me esp. when I get confused or I have had any connection issues. MiLei your TA person at VSee is so helpful and she helped me to change my settings so my appts no longer have video:audio connection issues.After meeting today with Darcy Owen for medication evaluation I must say it was my pleasure to meet Darcy who is also very personable and professional and put me at ease and made this appt. Painless. Thank you for offering televisits that eliminate travel & put me at ease. Kathy Klein

Dr. Jean-Baptiste has been a joy and a pleasure to talk to and she has been very helpful. I would definitely recommend her to anyone if anyone ever needed a referral. :-)

Go elsewhere! Their benefits verification team took 3 weeks to verify my insurance, failed to do so (also failed to tell me until the day of my appointment), then cancelled it and charged me a late cancellation fee. Terrible service, take your service elsewhere!

I’ve only had the intake session so far, but Jasmine, my new therapist, has been great! She is so sweet and just overall great.

They speak Spanish?