The Home Depot image

The Home Depot

Hardware store Appliance store Home improvement store Tool store Paint store Lighting store Bathroom supply store Rug store Cabinet store Window treatment store

Chain home improvement retailer for tools, appliances & other products (some offer truck rentals).


Address

2024 Palisades Center Dr, West Nyack, NY 10994, United States

Website

www.homedepot.com

Contact

+1 845-348-0566

Price rating

$ $$$

Rating on Google Maps

4.20 (875 reviews)

Open on Google Maps

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 M Asim Qamar (. 1 year ago on Google • 723 reviews
    Nice and clean Home Depot I came all the way from New Jersey to pick up a breaker here and its surprisingly very nice with tons of stuff in stock
    3 people found this review helpful 👍

  • 2/5 Joey D. 10 months ago on Google • 368 reviews
    Epic failure in the plumbing dept at this store. The one cashier was a half a failure too. 3/4" black pipe used for gas line. Hundreds of pieces of pipe ZERO 3/4 black couplers and ZERO 3/4 black tees. Inventory shows 47 couplers ZERO FOUND BY TWO ASSOCIATES. A colossal waste of time Cashier couldn't even ring up half my items or even find them on the register so I spent a half hour looking up my items on the website to get her the sku numbers. POOR MANAGEMENT AND WHOEVER IS RESPONSIBLE FOR STOCKING THOSE FITTINGS SHOULD BE FIRED UPON THEIR ARRIVAL TOMORROW

  • 5/5 Geno M. 1 year ago on Google • 126 reviews
    Great location. Well stocked and kept clean. The new Home Depot app helps with finding the aisle you need, especially if you’re used to other locations’ layouts. Self checkout counters are available here for quick purchasing. Large parking lot and plenty of carts and dollies.

  • 5/5 R J. 3 years ago on Google • 62 reviews
    We needed to buy wooden slabs to make extra shelves- it's perfect for it!

  • 5/5 Silvio M. 10 months ago on Google • 49 reviews
    Going to the Home Depot at the Palisades mall was a great experience. I found everything that I was looking for right away. The salespeople here actually stop to assist you. They are courteous, informative, articulate, and professional. The salesperson in the appliance department was extremely helpful in showing us the differences between the various washing machines and refrigerators.

  • 5/5 Avi L. 1 year ago on Google • 29 reviews
    Very cool place workers are helping you to choose the right product you need. I’ve been there multiple times. They were always friendly the last time I bought a door, and they even helped me to unload it into my car.

  • 1/5 Ben D. 9 months ago on Google • 10 reviews
    had question for caulking material just got told which isle it was and ignored afterwards. employee acted like he did not hear anything when asking questions and walked away.

  • 1/5 Kyrillos I. 11 months ago on Google • 2 reviews
    Was sold an incomplete split air conditioner when trying to get a solution I was being told to “just return it” even though I would have preferred my order to be complete. Long story short Danny the manager is a complete displeasure to talk to. He was rude and condescending in many ways during our conversation regarding my situation. I asked him if I can get in writing that I wasn’t given my complete order upon purchase and his reply word for word is “ yeah, absolutely not” in the snarkiest tone you can imagine. Other employees at this store were kind to me and never once became rude and condescending. However Danny was rude from the beginning of our interaction even displaying large amounts of arrogance saying i’ve worked here for 9 years and we never sell these in store while he had my receipt in his hand that says that i bought this from store 1217 which is the one he works at as well as where i spoke to him today. I find it ironic Danny thinks very highly of his home depot experience while not even knowing what items the store he is employed at sells. All in all terrible experience with homedepot in general but man was Danny the icing on top. Thankfully it seems Danny’s coworkers have a way better display of customer service.
    2 people found this review helpful 👍

  • 1/5 Manju J. 11 months ago on Google • 2 reviews
    The wait to get someone is terrible. I’ve asked 5 different people for help in the last 35 minutes and no one has been able to help. They then page for someone to come to the aisle we are at, and no one shows up. Doesn’t seem like anyone is properly trained and no one cares either to help customer out. Terrible customer service and low inventory.

  • 5/5 Jay 8 months ago on Google • 1 review
    Monica was super helpful & went above & beyond to not only answer questions but provide suggestions, will definitely be back!


Call +1 845-348-0566 Open on Google Maps

Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Repair services
    • ✓️ Assembly service
  • Recycling
    • ✓️ Batteries
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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