Centre de salut de Pere Garau image

Centre de salut de Pere Garau

Public medical center

One of the Worst Reviewed Public medical centers in Palma


Address

Carrer Joan Bauzà, 50, Llevant, 07007 Palma, Illes Balears, Spain

Website

www.ibsalut.es

Contact

+34 971 22 00 00

Rating on Google Maps

1.60 (158 reviews)

Open on Google Maps

Working Hours

  • Monday: 8 AM to 8 PM
  • Tuesday: 8 AM to 8 PM
  • Wednesday: 8 AM to 8 PM
  • Thursday: 8 AM to 8 PM
  • Friday: 8 AM to 3 PM
  • Saturday: Closed
  • Sunday: Closed

Featured Reviews


Frequently mentioned in reviews: para (29) doctor (18) people (16) appointment (13) shame (13) health (13) attention (12) salud (11) como (10) atenci (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 maria t. 2 years ago on Google
    (Translated by Google) It's incredible how badly this doctor works... I call to make an appointment and they don't take it, I talk to the machine and they say they'll call me... But let's see how hard it is for you to serve people and make an appointment and hour ? Because now neither the hospitals nor the doctors are saturated to see what excuse you make to treat sick people with such disinterest... I really feel ashamed of others. The son gotleu doctor works a thousand times better! (Original) Es increíble lo mal que funciona este médico.... Llamo para pedir cita y no lo cogen, hablo con la máquina y dicen que ellos me llamarán ... Pero vamos a ver tanto os cuesta a tender a la gente y dar cita y hora ? Porque ahora no están saturados ni los hospitales ni los médicos a ver qué excusa ponéis para tratar con tanto desinterés a las personas enfermas... Siento vergüenza ajena de verdad. El médico de son gotleu funciona mil veces mejor !
    7 people found this review helpful 👍

  • 1/5 CONSUELO JIMENEZ A. 2 years ago on Google
    (Translated by Google) Incredible that every month they deduct one hundred and fifty euros for a social security like this. In the ambulatory they never pick up the phone no matter what now, as if to have an emergency. And those who are facing the public, for how they treat you, could stay at home. Anyway (Original) Increíble q cada mes me descuenten ciento cincuenta euros para una seguridad social como esta. En el ambulatorio nunca cogen el teléfono sea la ahora q sea, como para tener una urgencia. Y los q están cara al público, para como te atienden, podrían quedarse en casa. En fin
    6 people found this review helpful 👍

  • 1/5 tomas jaume m. 2 months ago on Google • 57 reviews New
    Shameful... A third-floor doctor... in my opinion Cuban... He is acting as Dra Belén's substitute. A rude one. Prepotent. He called me twice and he had an appointment at 8:40, it's 8:41. Mr. Dr., sometimes I have an appointment at 3 p.m. and they call me at 4 p.m.... they had to call me in June for Urology since February and they haven't given me an appointment until February of the following year. That you had the empty query. That I have opened the doors for you to see it.
    2 people found this review helpful 👍

  • 1/5 Aina P. 2 years ago on Google
    (Translated by Google) I put a score of 1 star because it does not let me put minus 1. very bad administrative attention of the center. we have called by phone 15 times and no answer. shameful! so much it costs to pick up and attend? these ladies and gentlemen who are there They receive a salary thanks to us who deduct us from our payroll every month so that they can serve us with dignity. (Original) pongo de puntuacion 1 estrella porque no me deja poner menos 1. malisima atencion administrativa del centro. hemos llamado por telefono 15 veces y ninguna respuesta. vergonzoso! tanto cuesta descolgar y atender?? estos señores y señoras que estan alli , cobran un sueldo gracias a nosotros que nos descuentan de nuestra nomina cada mes para que nos atiendan dignamente.
    5 people found this review helpful 👍

  • 1/5 Teresa M. 7 months ago on Google • 17 reviews
    Paying taxes so they don't even answer your phone, shameful, not to mention the attention to the public, bitter and arrogant people facing the public. Let's see if they clean up the useless officials and hire people who really want to work and are good.
    4 people found this review helpful 👍

  • 1/5 andy R. 4 years ago on Google • 64 reviews
    Closed on Saturday...please change the info
    1 person found this review helpful 👍

  • 1/5 Carmen S. 2 years ago on Google
    (Translated by Google) I think I'm not going to see anything like it, everything is fatal, the girl at the counter will give you the worst attention you can receive, disastrous attention to people who go to the doctor because they are not well they will not hang out as it seems They go, you can call at any time, any day that they will never pick up the phone. Someone tell me why we pay social security !!! ??? Of shame !!!!!!! (Original) Creo que no voy a ver nada igual, fatal todo, la chica del mostrador la peor atención que puedes recibir te la dará ella, nefasta atención a las personas que van al médico por que no están bien no van a pasar el rato como parece que van ellos, puedes llamar a cualquier hora, cualquier día que jamás te van a coger el teléfono. Que alguien me diga para que pagamos una seguridad social!!!??? De vergüenza!!!!!!!
    4 people found this review helpful 👍

  • 1/5 Iris M. 2 years ago on Google
    (Translated by Google) We couldn't get them to pick up the phone (neither of the two numbers they told us), neither in the morning nor in the afternoon. Shouldn't face-to-face visits be reduced? Because that's impossible ... I hope no one has an emergency. (Original) No conseguimos que nos cojan el teléfono (ninguno de los dos números que nos dijeron), ni por la mañana ni por la tarde. ¿No había que disminuir las visitas presenciales? Porque así es imposible… espero que nadie tenga una urgencia.
    4 people found this review helpful 👍

  • 1/5 Caconaster 2 years ago on Google
    (Translated by Google) They take care of my parents in a bad way (80 years old). They have no patience for older people. Always bad faces. Bad manners. They never answer the phones and they don't have people ... what do they do ??? (Original) A mis padres los atienden de mala manera (80 años). No tienen paciencia para las personas mayores. Siempre malas caras. Malos modos. Nunca atienden los teléfonos y no tienen gente.. que es los que hacen???
    4 people found this review helpful 👍

  • 1/5 Nuria 7 months ago on Google • 32 reviews
    My primary doctor until now was a very kind and attentive girl. I have now had replacement doctor number 3, door 10. It is incredible how little attention and lack of kindness I have encountered when making the first consultation. You have doubts? Get a life and go to the pharmacy, just like that. Terrible service...
    2 people found this review helpful 👍

  • 1/5 carmen zambrano a. 6 months ago on Google • 6 reviews
    The emergency doctor today, October 5, 23 in the afternoon, I don't know her name, but what an unpresentable and rude person. With all the good doctors there are, and that aunt has to be there. A shame.
    3 people found this review helpful 👍

  • 2/5 Los libros de A. 1 year ago on Google
    (Translated by Google) There is always someone who treats you badly. It's terrible, zero empathy with the sick, I made a complaint to a doctor because without moving from his chair he diagnosed me with COVID, in the end I didn't have COVID, I had tonsillitis that was killing me, I had to self-medicate, it gave me a lot of anger, they look like computer scientists instead of doctors, these people should be removed from their posts. (Original) Siempre hay alguien que te atiende mal. Es pésimo, cero empatía con los enfermos, a un médico le puse una queja porque sin moverse de su silla me diagnosticó COVID, al final no tenía COVID, tenía unas anginas que me estaban matando, me tuve que automedicar, me dio mucha bronca, parecen informáticos en vez de médicos, a esta gente habría que quitarlos de su puesto.
    3 people found this review helpful 👍

  • 1/5 Amy B. 1 year ago on Google
    (Translated by Google) I would give it a 0 if possible, I come with my boyfriend who has had a fever and a cold for days. They direct you to the emergency room and it takes at least half an hour or more to attend to you. When they finally see him they do a COVID test and then we wait 10 more minutes for the results. When he gives him the negative results, he tells us to go to door 17 where a doctor will see him to discharge him. We've been waiting for an hour just to be discharged and we're probably waiting even longer. A sick person with a fever of 38 should not have to wait so long for a sick leave paper, they should be treated as quickly as possible so that they can return home to rest. I understand that the health centers are saturated and that they do everything possible, but the attention from the centers is a shame. We pay taxes so that they give us good attention and not so that they ignore us. (Original) Le pondría un 0 si fuera possible , vengo con mi novio que lleva días con fiebre y resfriado. Le dirigen a urgencia y tardan almenos media hora o más en atenderle. Cuando finalmente le atienden le hacen un test de COVID y luego esperamos 10 minutos más para los resultados. Cuando le da los resultados negativos, nos dice que nos dirijamos a la puerta 17 donde le atenderá un médico para darle la baja. Llevamos una hora esperando solo para que le puedan dar la baja y seguramente estemos esperando aún más . Una persona enferma con 38 de fiebre no tendría que estar esperando tanto tiempo por un papel de baja , debería ser atendido lo más rápido posible para que pueda volver a su casa a descansar. Entiendo que los centros de salud estén saturados y que hacen todo lo possible pero es una vergüenza la atención de los centros. Pagamos impuestos para que nos den buena atención y no para que pasen de nosotros.
    3 people found this review helpful 👍

  • 1/5 Isabel Martin b. 3 months ago on Google • 13 reviews New
    For a day when I'm sick...because I never go to the doctor! Incredible...50 minutes waiting...at the door they tell me...the doctor wasn't even there...now she'll come...I'm still waiting. ..and when he appears he sends me to the emergency room because he says that what I have is from the emergency room....but I already had my appointment...after waiting for it for almost 1 hour.and he sends me somewhere else...to all this that he was going with my son and they don't care! It's a horrible health center....if they don't know how to treat patients...it's better to do something else! To say that the boy who treated me in the emergency room was magnificent and very polite! Thank you! There is still hope in humanity! When I feel better...I will call to file a complaint...this is not going to stay like this!
    2 people found this review helpful 👍

  • 1/5 Marta J. 2 months ago on Google • 5 reviews New
    It's a shame, Dr. Nicoleta, I ask you to send me to the eye doctor and to traumatology and you tell me that there is only one thing to do: make another appointment if not, and when I tell you how am I going to make another appointment if I'm already there, you tell me in a rude manner " It's that many things hurt you for so many appointments. "It's a shame that he stays at home or changes jobs if it's so difficult for him to be kind and do his job. If I feel bad, I have to go to the doctor, where I'm going to go to the hairdresser." ? A shame
    2 people found this review helpful 👍

  • 1/5 Esmeralda S. 2 months ago on Google • 4 reviews New
    8:06 and they still don't open, what a shame
    2 people found this review helpful 👍

  • 1/5 Kolty S. 2 years ago on Google
    (Translated by Google) 20 fair and recorded calls and no answer whatsoever, what a shame. And not only for the calls, since this health center is a shame and shame for the health. (Original) 20 llamadas justas y grabadas y ninguna contestación alguna , que pena de verdad . Y no solo por la llamadas , ya que este centro de salud es una pena y vergüenza para la salud .
    2 people found this review helpful 👍

  • 1/5 Vanessa A. 2 years ago on Google
    (Translated by Google) Yesterday they REFUSED to VACCINATE my 12-year-old daughter because she doesn't have the Covid vaccine on! The "health professionals" said that until he has the Covid vaccine (which is voluntary) (as if they are forced to get it) they will not give him the mandatory vaccine (as if that were voluntary....) Every day goes worst this health center.... (Original) Ayer se NEGARON a VACUNAR a mi hija se 12 años porque no tiene puesta la vacuna del Covid! Dijeron los "profesionales sanitarios" que hasta que no tenga puesta la vacuna del Covid ( cosa que es voluntaria) (como si les obligarán a ponérsela) no le pondrá la vacuna obligatoria (como si esa fuera voluntaria....) Cada día va peor este centro de salud....
    2 people found this review helpful 👍

  • 1/5 Amber 1 year ago on Google
    (Translated by Google) Exercise your art with conscience and dignity. Make the health and life of your patients the first of your concerns. Respect the secrecy of those who have been entrusted to your care. Uphold, to the best of your ability, the honor and noble traditions of the medical profession. Of course certain doctors would have to review this very carefully. (Original) Ejercer vuestro arte con conciencia y dignidad. Hacer de la salud y de la vida de vuestros enfermos la primera de vuestras preocupaciones. Respetar el secreto de quien se os haya confiado a vuestro cuidado. Mantener, en la máxima medida de vuestros medios, el honor y las nobles tradiciones de la profesión médica. Desde luego ciertos médicos tendrían que revisar esto con mucho cuidado.
    2 people found this review helpful 👍

  • 5/5 Mercedes B. 2 years ago on Google
    (Translated by Google) I am very satisfied with the treatment received but our family doctor Dra. M. Lluïsa Planes, as well as the nurse Carmen, the administrators and other staff. The treatment has always been attentive, friendly and very respectful and the professionalism wonderful. Keep it up and thank you very much (Original) Estic molt satisfeta del tracte rebut pero la nostra metgessa de família la Dra. M. Lluïsa Planes, així con de l'infermera Carmen, dels administratius i d'altre personal. El tracte sempre ha estat atento, amable i molt respectos i la professionalitat meravellosa. Seguir així i Molt es gràcies
    2 people found this review helpful 👍

  • 1/5 Magdalena M. 1 year ago on Google
    (Translated by Google) The treatment in this health center is already outrageous, my mother has had an appointment at the Midwife since February and every time the day comes they call her to cancel the appointment and tell her that they will call her to give her another one. And I ask, is this lady at some point? Because the treatment is incredible and how things are being done... (Original) Es indignante ya el trato en este centro de salud, lleva mi madre desde Febrero con una cita en la Matrona y cada vez que llega el día la llaman para anular la cita y le dicen que ya la llamarán para darle otra. Y yo pregunto, ¿Esta señora está en algún momento? Porque es increíble el trato y como se están haciendo las cosas…
    2 people found this review helpful 👍

  • 1/5 A.V. PERITACIONES GABINETE BALEAR DE T. 2 years ago on Google
    (Translated by Google) I fully agree with the opinion of other people about the poor attention given by the administrative staff in that Center, which is not limited to being indolent, but even rude and lacking in the slightest civility. It is not only a matter, then, that greater material and human resources are allocated to provide better patient care, but also that the attitude of the aforementioned personnel towards patients must also be greatly improved. I also agree that the best professionals who work there are Dr. Marīa Luisa Planas and nurse Carmen Ortiz (Original) Coincido totalmente con la opinión de otras personas acerca de la mala atención que presta el personal administrativo en ese Centro, que no se limita a ser indolente, sino incluso maleducado y carente de la más mínima urbanidad. No se trata solamente, pues, de que se destinen unos mayores recursos materiales y humanos para prestar una mejor atención al paciente, sino que también hay que mejorar mucho la actitud del citado personal para con los pacientes. Coincido igualmente en que los mejores profesionales que allí trabajan son la doctora Marīa Luisa Planas y la enfermera Carmen Ortiz
    2 people found this review helpful 👍

  • 1/5 Marmoson 2 months ago on Google • 9 reviews New
    A shame of the center, I got an arrogant doctor, poorly educated and from what it seems I knew little about life and a lot! I decide to change doctors and when I tell him about it, the person at the reception looks at me strangely and apparently finds it incredible. When I tell him if he has a problem because his attitude towards my change tells me what a man he thinks is very... and he shuts up, come on, I can't do it now. decide to change doctors! Very bad customer service! Incredible and shameful!!
    1 person found this review helpful 👍

  • 1/5 aye_barber 1 month ago on Google • 4 reviews New
    They do not have a direct number for the pac. They give you an appointment at the switchboard when you arrive at the pac, they don't know how to tell you which room you have, they talk to you and treat them terribly and the average people even more. I would like to see if they have the same attention to their own family members. If you don't like the job, change your job!!!! 11:40 and not even the computers were on SEE GUENZA, they called me urgently 1 year ago to come urgently to repeat a test (((gynecologist)))) and according to them no one had called me 1 year and 4 months later it turns out that yes 👎👎👎👎👎👎👎
    1 person found this review helpful 👍

  • 1/5 Matias G. 3 months ago on Google • 4 reviews New
    A disaster !! People who don't want to work, arrogant doctors, without predisposition and much less preparation.
    1 person found this review helpful 👍

  • 1/5 Anyela Massiel Lòpez R. 2 years ago on Google
    (Translated by Google) I don't put less because you can't. I come with my son with a fever of 40, I make a queue of 10 people and I get to the counter where they tell me that this week they don't have pediatrics that I should go to graduate school! It is the worst health center I have ever been to!! If you see me enter with a child in a stroller, tell me this week there is no pediatrics and that way I don't stand in line with 10 people... EXTREMELY RIDICULOUS!! (Original) No coloco menos porque no se puede. Vengo con mi hijo con 40 de fiebre hago una cola de 10 personas y llego al mostrador donde me dicen que esta semana no tienen pediatría que me valla a escuela graduada! Es el peor centro de salud al que he ido!! Si me ves entrar con un niño en un carrito dime esta semana no hay pediatría y así no hago la cola de 10 personas… EXTRAMANDAMENTE RIDICULOS!!
    1 person found this review helpful 👍

  • 1/5 Elvira 1 year ago on Google
    (Translated by Google) I am very concerned about the current situation in relation to general treatment and especially the lack of personnel, motivation and social responsibility. When doing a survey, a certain doctor Dan Ribut caught my attention, to whom it seems that on many occasions one could even say that his attention and advice are expressed without any attention, demonstrating negligence and lack of interest or integrity. (Original) Me preocupa mucho la situación actual en relación a trato general y especialmente la falta de personal, motivación y responsabilidad social. Al hacer una encuesta me llama la atención cierto médico Dan Ribut a cuál parece que en muchas ocasiones se podría hasta decir que su atención y consejos los expresa sin ningún atención, demostrando neglejencia y falta de interés o integrededad.
    1 person found this review helpful 👍

  • 1/5 Paula P. 1 year ago on Google
    (Translated by Google) The truth is that it is a shame what the people who have to be treated in this health center experience, at the reception they treat you like garbage and not to mention that they are not trained to care for the public! 0 empathy! The "professionals" also treating people badly for a change. So that they study a profession when it is more than clear that they have no professionalism or love for the next one... And finally 0 communication between them! They send you to a door where there is no one, you go to ask and it turns out that it is in another... They see people's faces, they play with their time and with their health SHAME!!!! (Original) La verdad que una vergüenza lo que viven las personas que tienen que atenderse en este centro de salud , en recepción te tratan como basura y sin contar que no están capacitados para atención al público! 0 empatía! Los "profesionales" tratando también mal a la gente para variar . Para que estudian una profesión cuando es más que claro que no tienen profesionalismo ni amor por el próximo.... Y por último 0 comunicacion entre ellos ! Te mandan a una puerta donde no hay nadie vas a preguntar y resulta que está en otra ... Le ven la cara a la gente juegan con su tiempo y con su salud VERGÜENZA!!!!
    1 person found this review helpful 👍

  • 1/5 Francisco Cuevas M. 2 years ago on Google • 7 reviews
    XXLL

  • 1/5 Sandra Martinez f. 2 months ago on Google • 3 reviews New
    No shame

  • 5/5 Jasmin Marcos C. 2 years ago on Google
    (Translated by Google) Attention for me is very good when I have gone (Original) Atención para mí es muy buena cuando he ido

  • 1/5 Eva Maria Martinez S. 2 years ago on Google
    (Translated by Google) I do not give less because I can not, They also treat children who being 9 years old as if they were adults, they pelt them with questions that have nothing to do with their health, if not with school, having the nurse of Dr. Lemos, the mentality that was had when Franco was in power and consequently almost made the child cry and with good reason, because it seemed like an interrogation. (Original) No le doy menos porque no puedo,También tratan mal a los niños que teniendo 9 años como si fueran adultos, les acribillan a preguntas que nada tienen que ver con su salud, si no con la escuela,teniendo la enfermera de la doctora Lemos, la mentalidad que se tenia cuando franco estaba en el poder y a consecuencia casi hacer llorar al niño y con mucha razon, pues parecia un interrogatorio.

  • 1/5 Nathália A. 1 year ago on Google
    (Translated by Google) I have no words to express the indignation with the treatment of my family doctor in that health center, he may have a diploma but he has not the slightest idea of ​​how to deal with people, he has asked me what perfume I am wearing and what where I come from, among other things, but he has not stopped for 1 minute to listen to the symptoms and has judged them questionable. (Original) No tengo ni palavras para exponer la indignación con el trato de mi médico de cabecera en ese centro de salud, puede tener un diploma pero no tiene la menor idea de como tener um trato con las personas, me ha preguntado que perfume llevo puesto y de donde vengo, entre otras cosas pero no ha parado 1 min para escuchar los síntomas y los ha juzgado cuestionables.

  • 1/5 ketiuska r. 2 years ago on Google
    (Translated by Google) Yesterday I called to say that I had done the antigen test and it had come back positive, they told me that I had to go there to get a test because according to the nurse I could be lying…😳 I told him that I had moved to another municipality but that the registration had not yet changed and then he told me to go to Esporles….I do not understand anything, I cannot take two steps in a row and they want me to take the car to go from Valldemossa to Esporles… . Luckily I'm going to change centers, not to mention that my doctor never treated me (perhaps the first time) or is super depersonalized. What you lack is humanity, you don't even work with animals, and thanks to me and all the citizens, you are earning a salary that, in my opinion, you don't deserve. And I have scored one because I could not score lower. (Original) Ayer llamé para decir que me había hecho la prueba de antígenos y había dado positivo,me dijeron que tenia que ir allí para hacerme una prueba por qué según el enfermero yo podía estar mintiendo…😳 Le dije que me había mudado de municipio pero que todavía no había cambiado el empadronamiento y entonces me dijo que fuera a Esporles….yo no entiendo nada,no puedo dar dos pasos seguidos y pretenden que coja el coche para ir de Valldemossa a Esporles…. Menos mal que voy a cambiar de centro,por no decir que jamás me atendió mi doctora(quizás la primera vez)o sea súper despersonalizado. Lo que os falta es humanidad,ni para trabajar con animales servís,y gracias a mi y a todos los ciudadanos es que estáis ganando un sueldo que a mi modo de ver no os merecéis. Y he puntuado uno porque no podía puntuar más bajo.

  • 1/5 Maria M. 2 years ago on Google
    (Translated by Google) Incompetent. There is no way they can answer you over the phone. With that of people looking for work, they could already put someone on the phone. I called about 70 times and there was no busy line, just no one picked up. I solved my appointment by calling a prevla appointment (Original) Incompetentes. No hay forma de que te atiendan por teléfono. Con la de gente que busca trabajo ya podrían poner alguna persona para el teléfono. Llame unas 70 veces y no daba línea ocupada, simplemente nadie lo cogía. Solucioné mi cita llamando a cita prevla

  • 1/5 Catalina Fullana t. 4 months ago on Google • 1 review
    Dan Radut, the one who calls himself "Doctor", from "Doctor" very little.... More like:Arrogant, Rude, Boring, Not empathetic with patients, Pimping pools, Unpleasant due to his mood swings in minutes, which What was worse was that he told me that I should not go in with my daughter, since the previous Patient had Scabies!!! HE MADE US ENTER WITHOUT DISINFECTING THE ENCLOSURE!!! And he told us about someone else's illness!!! Shameful Shameful
    2 people found this review helpful 👍


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