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Frequently mentioned in reviews: room (67) hotel (49) front (20) stay (18) pool (16) desk (16) night (16) rooms (15) people (13) money (11)
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  • 1/5 Ara M. 6 months ago on Google
    This place is disgusting. As soon as I open the hotel room I didn't set foot. Bugs crawling and the smell was unbearable. Not even motels look like this. Definitely a place of drugs and bad vibes. Stay away! To top it off they steal your money. Maria charged me twice instead of giving me back my money she ended up making me pay someone elses hotel. Not a place for a family. They should close this place down!
    3 people found this review helpful đź‘Ť

  • 1/5 Omar S. 7 months ago on Google
    Not a great experience at all. Do not recommend you come to this hotel. First the reception was rude and irritating. They kept charging us for different fees separately and then they were smug when the card declined. Causing us to have to be on the phone for half an hour trying to resolve it. We get to the room and its ok given the rating this place has. Upon leaving we discover what's on the photo. Was the room even clean? Your guess is as good as ours. They tried to give us a few more hours in this room as a "courtesy" Save your money and go somewhere else
    2 people found this review helpful đź‘Ť

  • 3/5 Renyole P. 1 year ago on Google
    The hotel is beautiful and has lots of potential, but housekeeping does a lousy job and lots of people that stayed don't understand the meaning of a non-smoking facility. There were a bunch of men just smoking on the balconies, by the pool while disregarding all the non-smoking sign. The front desk individuals including the manager were very helpful, nice and professional. Since we had an extended stay, I had to change room at least 4 times to find what suit my family. The first room did not have a fridge like I requested and smelled moldy. The second room still did not have the fridge, so I was put in a third room which had a strong smoking odor. The smell was so strong that it could be smell upon opening the door. Finally, the fourth room was good, but housekeeping does not thoroughly clean it, as the dirty mirror looked untouched for days, and the dead roach stayed on the phone until I removed it. The best perk about this hotel was the parking garage. It makes it very convenient to go to the rooms as it is connected with the hotel and people just walk to their rooms without going to the front lobby. For example, I was on the 4th floor and that straight shot to my room made it feel like I was on the first one plus a nice view. Again, this hotel great potential, great location and beautiful layout. Perhaps a price increase should be in order to effectively bring the hotel up to standard, have more cameras to stop unethical behaviors and more.
    2 people found this review helpful đź‘Ť

  • 1/5 Cinthia A. 1 year ago on Google
    This hotel is more like a motel. Front desk never had towels for the pool. Hotel had signs everywhere stating “No smoking allowed” yet you smell the cigarettes everywhere, people smoking in the pool area, in the balconies. The pool rules stated no alcohol and no glass bottles yet people had glass beers at the pool. The pool lounge chairs are so old , ripped, not comfortable at all. Loud music was played in the pool area and outside of rooms by people just staring outside of their room. Everyday of our stay we saw an old man, wearing the same clothes, with unpleasant odor roaming the hotel. There is not sitting area , they have 2 tables with maybe 6 chairs. Our bathroom door was broken, pillows were flat. I had to report 2 maintenance issues during our 6 day stay. Our key card stopped working a day before we left. We saw about 4 different ladies recovering from some sort of surgery so the hotel might have some kind of deal with a plastic surgeon. Cops were called during 2 separate incidents. Room service is so early our room was cleaned 1 time during our stay, service might have been between 7-9 am. The only ok part was that the cleaning service ladies were very kind. Do not recommend this hotel at all!!!!
    2 people found this review helpful đź‘Ť

  • 3/5 Nicki H. 2 months ago on Google • 302 reviews New
    Location South of downtown Miami and close to Metrorail is good. The place is a little dystopian, however. It's an aging hotel with odd architecture and a center courtyard with outdoor pool. It's quite a confusing maze of indoor/outdoor corridors, but in theory there's handicapped parking on every floor of the creepy multistory garage. You can roll right to your room, or directly to the street outside, in the event of an emergency... *without an elevator*! (There is one but don't use it during the emergency). Even if you've prepaid for the room, there's a small charge to park in their garage upon arrival, but it's worth it, as the attorneys office garage the next street over also costs money and it's falling down. Front desk has to buzz you in to the garage after check in which is closed off by a prison-like gate. I had to use the free garage at the medical center next to theirs to check in, because the street parking in front of the hotel was full. Don't park there overnight though as you'll get towed. There are many parking garages in this block, adding to the confusion. The center outdoor courtyard had a lovely view of the full moon the night I was there. I nearly got lost in my own room, which is U shaped, and wrapped around the bathroom. I had two large windows which overlooked an empty lot where some other building had been bulldozed. And a view of a tall palm tree with a beehive and thousands of bees. There are many helpful people in the lobby and on each floor who can direct you back to your room or the ice machine if you get lost. It's almost like they live there or something and know where everything is. These are not people working at the hotel, but when the hotel staff is busy, there's always somebody there to show you the way. I didn't find any food nearby, but I would not have wanted to have food in the room anyway, as there were ants everywhere and they were very hungry. Keep in mind this is South Florida and you will not escape bugs no matter where you go! These were ants though, not bedbugs or roaches. The bed was comfortable enough, and there was heat, air, hot water and a flushing toilet. There was a fridge, but putting sugary sodas in it would have surely attracted even more ants. I was disappointed the wi-fi did not work anywhere in the building, most likely due to the concrete fortress-like construction of it. Despite these minuses, it was nearly all I needed for a reasonably priced stop along my journey. Not a vacation hotel, so, if you want that, you're going to have to spend way more in Miami and go somewhere else.

  • 1/5 Rianne A. 3 months ago on Google • 14 reviews New
    There’s a reason ALL the reviews are 1 star. I had booked two rooms for the night and came in around 1:30. Upon check in, the receptionist would not give us the second room claiming there was an error with the system. I have a receipt showing two rooms. She insisted on RECHARGING for a second room at 60% more than I had paid for one room. Unhelpful at now 2:30am. Finally decided to just go with the single room and she wouldn’t refund for the second room. Overall awful experience. Room is also rough even by motel standards. Save your $ and go somewhere else.
    1 person found this review helpful đź‘Ť

  • 4/5 TR R. 9 months ago on Google
    Reflecting back this is what I can say: I have stayed in several hotels in Miami, with this one having the worst reviews. It was not as bad/scary. My impressions: *The hotel is not new, the style has a character from a time in history. The room was however clean, and so were the bed sheets, towels, bathtub, and swimming pool. *Fridge and microwave: we had requested what we needed for our room in advance, and our request was granted. *The AC in my room did leak a bit in front of the bathroom, and two of the lamps did not work, but I did not call maintenance. So, I cannot comment on the quality/speed of their response to those issues. We were too busy going out and enjoying Miami to care. However, the AC ran beautifully the whole night, unlike other very expensive hotels where I have stayed, which turn down the AC in the middle of the night and one wakes up sweating = no rest during a vacation. *The hot water was lovely. *The front desk staff and support/maintenance staff was polite. *We felt safe in the hotel and around the neighbourhood. *The Metrorail is within walking distance. The elevator in the lobby was not working, I hope it is fixed by now for the sake of persons with lots of luggage and physical mobility issues. For travelers booking cheap hotels: be realistic of your expectations. If you search right now: "cheap and hotels and Miami" this hotel will be one with the lowest price, unless you prefer to stay in Allapatah (far away). This is NOT a 5- stars hotel. I recommend the hotel to people wanting to save money (individuals and couples mainly) who will be busy exploring Miami/Florida and enjoying outdoors. NOT recommended for people who expect 5-star standards at a low price, or persons who need to stay inside the rooms all day, suffer from allergies to old buildings, or depend 100% on the elevator. Would I stay there again: YES What if my experience is not the same the next time? Communicate and get it sorted.
    1 person found this review helpful đź‘Ť

  • 1/5 Raul D. 1 year ago on Google
    When I checked in every one was pretty nice, room was fine. You get what you pay for. I stayed November 23-24, It is now December 15th and I still haven’t received my deposit back. Every time I call the front desk to get an update they cuss and yell rather than talk to me like an adult, acting as if I am crazy for wanting my deposit back after almost a month! Will NEVER stay here again. Do not recommend!
    1 person found this review helpful đź‘Ť

  • 1/5 nel h. 1 year ago on Google
    Front desk employees are rude. Room is ugly. The room was freezing even though I turned off the AC. I feel like I have a head cold now because my head hurts and I have body aches and shivering. Bad experience. Just like every biz that requires a deposit, they're gonna take their sweet a.. time to return it.. $100 they need for a room that's only 50 a night and like I said ugly.. Doesn't make sense but I'm sure they're making money off of borrowing/stealing mine.. Oh.. Almost forgot you can't reach the hotel with the number they give how convenient and lucky for them. So they can do whatever they feel like..
    1 person found this review helpful đź‘Ť

  • 2/5 Greg V. 1 year ago on Google
    Elegant lobby area. Beautiful pool and lounging area. This gave us the impression that the room would be top of the line. However when we got to our room we were very disappointed. The bathtub had a foot square patch that appeared to be made of Flex Tape as seen on TV. The laminate floor was curling up all over due to water leakage. (Most likely from the hole in the tub). Room was very cold and the thermostat was not working. Only cover we had was a sheet and thin bedspread. The small TV only had a few channels. The room was big but there wasn't a cushioned chair or couch to sit on. There was a charge we had to pay extra for a safe in the room. Parking cost an additional $8.00.
    1 person found this review helpful đź‘Ť

  • 1/5 Julie S. 1 year ago on Google
    Don’t stay here. First of all I was charged TWICE for the same room. The front desk told me to cancel it and not to worry, that was a lie. It was non refundable, even though it was a system error and they still took my money and refused to return any calls from Expedia to process the claim. Not only that but my room was filthy. Hair everywhere! Used towels left on the counter -which were still wet. There was a bunch of thugs loitering in front too. This place is all around ghetto. My DL was stolen here as well. I had it on the front desk and someone took it. I came TWICE to get it, they claimed not to know what I was even talking about. This place isn’t worth staying here.
    1 person found this review helpful đź‘Ť

  • 1/5 Gleidy Z. 10 months ago on Google
    The only thing good about this place is the location other than that it was like a horror sceen. They deceive you with the pictures and their entry way when you go pay .past that point roach motel. That's what it needs to be called. As soon as I walked in roach all over the walls. Slept with the light on. I would have asked for refund but I got there late at night with my children. They also had the nerve to ask for security deposit. These people are insane you should be giving me security deposit for all these roaches I had to put up with. Literally Crawling on everything ,nothing was off limits. Every review are NOT!!!petty people/ Unsatisfy customers. No exaggeration to their truth. I saw someone complaint about not having a complimentary breakfast who in the right mind would want to even eat there.BTW They also charge for parking twelve dollars. No point of continuing to add more ,the roaches were enough for me. I've never seen so many species of roaches in one room.
    1 person found this review helpful đź‘Ť

  • 5/5 Zakiya N. 1 year ago on Google
    Most of these reviews are ridiculously not true or they couldn’t get what they wanted. Most of the guest who come feel very entitled. They’re never any rooms available because this place stays booked! Affordable prices and when I came in the lobby smelled great. My room smelled very nice the floors look brand new the tv is small yes but this is 2022 who watches tv?! I have my laptop and Nintendo to keep me company! The works great the range leaves at the front entrance. It keeps non guest from standing around the building. The maids are very kind and friendly. I love the new front desk girl and I love the new staff they’ve brought in. The manager I’ve never had an issue with her she’s very polite and she tries to accommodate your needs. I’ve never seen any rats nor roaches the building is a non smoking building they don’t play about smoking in rooms. And as far as safety the Hotel is across the street from a restaurant a daycare a residential building a Masonic lodge and a police station is on the next block. I’m a regular here who spends a month here every few months! And may I say again. LOVE THE PRICES!!!
    1 person found this review helpful đź‘Ť

  • 1/5 Natasha F. 1 year ago on Google
    This place has no microwave or fridge. Only 1 ice machine on second floor for a four story hotel. Beds are uncomfortable. You feel like you must pay the $8 parking fee a night because neighborhood doesn't look safe. And a $2 or $3 charge for the safe in your room even if you don't use it. Pieces from the ceiling was dropping when I went to lobby to use their small microwave. I'll post video
    1 person found this review helpful đź‘Ť

  • 5/5 David O. 2 months ago on Google • 4 reviews New
    I received great service from the front desk worker and hotel manager when trying to work out a payment that was a bit complicated. They gave clear instructions, had to take several back-and-forth phone calls, and demonstrated much patience. Great customer service!

  • 1/5 Gilclay A. 2 months ago on Google • 4 reviews New
    When checking in, I was asked to pay a deposit of 100 dollars per room, as I requested 3 rooms, I paid by debit card, and the attendant told me that the amount would be refunded at the end, at check-out. , on the day of check-out the same attendant informed me that I needed to wait 3 to 4 days to receive the money in my account... this happened on 02/06/24, and until now, after several messages sent to the hotel, I was unable to resolve my issue, there was no person responsible for the payment and/or return of the deposit who offered to help me. Their response was that the payments were pending and a cancellation was requested, I sent an image of the bank statement to show that none of the payments were pending, all the amounts came out of my account and were credited to the hotel account. Unfortunately, they didn't inform me that I should use the credit card as it would be easier to cancel, but the attendant who was trained to do so didn't do her job.

  • 1/5 Shawn S. 2 months ago on Google • 3 reviews New
    "Absolutely Disappointing Stay - Avoid at all Costs!" Listen to the reviews!! I didn’t & this place is so disgusting we left a day early without even asking for a refund. I wish I could give this place less than one star. My stay at Rodeaway hotel in South Miami was far from pleasant. The environment was utterly disturbing, with sketchy people lurking around at all times and strange activities occurring frequently. The level of cleanliness was alarming - the hotel was downright filthy, which made my stay extremely uncomfortable. I believe the only reason this hotel has any positive reviews is due to bot generated ones, which is not only deceitful but also a disservice to potential guests. I strongly advise you to avoid this place. Your safety, peace of mind, and overall well-being are not worth compromising for a stay here. Make sure to look for reputable hotels with genuine reviews for your stay in South Miami.

  • 1/5 Jose Q. 4 months ago on Google
    You get what you pay for. Stained carpet and sheets. The structure of the hotel needs a revamp ASAP. The bed was so uncomfortable that I would've slept on the floor had the carpets been clean, which they weren't. The staff at the reception desk was pretty nice. The parking lot smells like urine. I really would not recommend it, even if it is for just one night.

  • 5/5 Ish R. 2 years ago on Google
    Prior to choosing this hotel, I read some of the reviews which were not very encouraging. Nevertheless, I gave it a gamble, and I was happy that I did. It proves to experience things for oneself. My two nights at Rodeway Inn (Oct. 27-29, 2021) were very good. This was my first experience with this hotel, and I must say that the staff was friendly and professional during my time there. I liked the welcoming atmosphere as one walk into the hotel which was very clean and beautiful. My room was clean and neat, and the bed and pillows were comfty. I really felt at home. Room rates were a fantastic deal! There were some challenges with the key card, but upon notifying the front desk with just a call from my phone, the gentleman was at my door in under a minute with another key card. I didn't have to return to the lobby for assistance. Television reception in my room was poor, but I am not a TV person anyway. Overall I would rate this hotel 4 out of 5!

  • 1/5 Yunior Oscar Guilarte R. 9 months ago on Google
    Terrible, terrifying. This hotel does not meet even the minimum standards. Any services they may have, if any other than depression they offer, are terrible. The manager named Marlina is very rude, I had a problem with my card and her rude and horrible manner was the most disgusting thing I have ever had to put up with. It's a pity that this well-located place is so decommercialized and poorly managed. One star and by obligation. The best thing there was Thalía, the Cuban girl who served me, and this last time she was gone, thanks to her leaving, she was wasting her talent. What a horrible place…. Well the same as his manager.

  • 5/5 Mebrea R. 7 months ago on Google
    I have been to this Hotel many times. This Hotel provides you comfort, security( it is close to the City Hall of South Miami)everything is close by, the staff's attention is very good. It also has a swimming pool where you can relax .. ( it is open until 7 pm). In the morning you can enjoy free coffee. Additionally, you can contact the Managers for extra help or concerns, Mrs Melina or Mrs Odalys.

  • 4/5 John K. 7 months ago on Google
    Overall I had a pretty good experience here. The room was basic but clean. I didn't have any issues with the service. For the price, I felt that it was a good value.

  • 1/5 J J. 4 months ago on Google
    Very rude Latina with glasses at the check in counter, rooms look super old, smell old, no microwave no fridge, toilet takes forever to flush, bathtub has patches all over. Parking is $12 per night. The whole place needs to be demolished.

  • 2/5 Shawn E. 11 months ago on Google
    Main elevator out of order. The ice machine suppose to be on 2nd floor but could not find it. Found the stairwell. No fridge, no microwave. The a/c works quite well. If it could only be adjusted. I am glad I only booked for one night.

  • 2/5 Ines L. 10 months ago on Google
    I stayed at this hotel for one night. They refused to refund the refundable 100$ accusing me and my boyfriend of smoking, claiming that the room had damages. He do not smoke, we are athletes and never smoke, they made something up so that they could keep our money. The room smelled like cigarette when we got there, but we never complained because of the price we paid to stay there, but this is a scam. They cannot keep our refundable deposit by accusing people for doing things they did not do.

  • 2/5 Marlene H. 1 year ago on Google
    I needed a room for one night in a decent, safe area. When we got there, we were greeted by a very serious young man. I was very hesitant about the place due to location and how it looked outside. He gave me the keys to a room and luckily there was this very nice man, that was working there and helped with the luggage. When I opened the door to the room, I immediately felt dirty. It was gross. the carpets were lifted, the tile in bathroom broken, the ceiling looked like it leaked and they did a terrible job patching it up. I went back to the front and told the young man to please give me another room, I could not stay there. I was traveling with my mom and she is not able to walk too much, so I asked for a closer room. The second room was a little better. I went to park my car and when I came back to the room, I see a roach or some type of ugly bug, above the window curtain on the wall. I call the front desk and told the guys at the front and he said, what do you want me to do? I said come kill it....he says I can't leave the front. I asked do you have any raid or anything long I can kill it with. He said let me see what I can do. He sends the nice man that helped with luggage and he says....oh my! we need a mop or broom and latter to be able to get it. He left to see what he can do and since it took so long I decided, I'm going to bed. It was already 2am. This hotel looks great in the lobby area and pool, but very poorly managed and operated. The manager called me in the morning to asked why didn't I move from my room....they had it all confused.... she never offered to compensate me for my inconvenience. I will not recommend this place at all, and will never stay there again.

  • 1/5 Reshima J. 1 year ago on Google
    This hotel is inhumane. It's not even fit for animals and should be shut down. The room was nasty, dirty, and had this God awful mildew smell that smacked you very hard in the face as soon as you opened the door. We all got an instant headache. Requested a refund and got the run around. Had to dispute the charges with the bank. Needless to say, not one hour was spent in that filthy place. We booked at another hotel immediately.

  • 1/5 Brad H. 1 year ago on Google
    I agree with another reviewer the hotel has a lot of potential. We were a late checkin, never been to this part of Florida before the attendant was more concerned about have a personal conversation with a guest then checking us in or even telling us how or were to park. We asked the next day for more towels and we’re told the housekeeper does not speak English and then did speak English when she brought the towels. The ceiling was starting to fall down, the pool floor was cracked, the walkways are cracked, the rooms are dirty. There is dust built up on almost everything. They say they offer breakfast, but only offer coffee and not even milk or cream, just a powdered mix in a bag. Please double check reviews before booking!

  • 1/5 Cissy L. 1 year ago on Google
    I booked a handicap accessible room. Once i got there they told me they sold that rooms weeks ago and because theyre elder they have priority over me. The manager said it was choice's fault. They didnt update the fact the rooms were sold and tried to blame choice I called and had choice on the phone. Once choice was on the phone rodeway admitted to their wrongs. On my last day my caretaker complained of a smell. Because water leaked from the vent onto the mat. The manager came in very nasty saying the hotel had a problem with me. I said what problem? She said i dont know the cops were called. Its a free country if i feel unsafe im allowed to call the cops. When i asked her what that had to do with anything she said i dont know what do you want. I told her what my caretaker said. She said the smell wasnt mildew it was me. So i turned to say something the manager cut me off the PAYER and said im not talking to you im talking to your caretaker. And i said im the one that paid for this room and caretaker how dare you dismiss me. At that point me and my caretaker packed up and left. I would never step foot in there again. And they never took any blankets that were messed up because my caretaker cleaned them herself and they said even though they were cleaned its "cross contamination" so im to be charged another $75. I would never stay here again.

  • 2/5 Gyvel B. 2 years ago on Google
    The staff and guests were great! The condition of the lobby and the hotel are pretty good. The rooms, not so much. Wi-Fi is very unreliable. They lock the lobby bathroom doors right around check in. They say it's for maintenance but the truth is, they want you to use your own bathroom. Which can be tricky when your room is not close to the pool and your trying not to pee or bleed in it ; ) Plus there were others with mobility issues and folks with kids that just had to go after a long day of traveling. They need better and more lounge chairs by the pool. All of them are about ready to bust and did a number on my back. Want to take a bath, think again. They made certain that you can't fill up the tub. Bummer. While in my room I looked for another hotel that didn't cut corners at the cost of their guests.

  • 3/5 Luz S. 1 year ago on Google
    Rooms definitely need more care, curtains falling off the rods, mirror in bathroom falling apart. Had to call front desk several times with no answer....first no remote control for the TV, second.... It was 11:00 and a group was making so much noise running in hallway, playing in the pool, screaming, again had to call several times with no answer the front desk. Finally after many calls, someone answered after 25 minutes of calling, we complained about the noise. Needles to say finally around midnight was able to get some sleep.

  • 1/5 Von M. 2 years ago on Google
    Im only here for one night and this room is nasty. I had hair on the bathroom floor and on the bed. Room needs a serious upgrade. This is my first and last time here. Spend your hard earned money elsewhere.

  • 1/5 Vanesss M. 2 years ago on Google
    Nice location but way too expensive for what it is. Also the african guy at front desk working night shift is absolutely disrespectful and unprofessional. Next time because of that kind of behavior i will book on any other hotel at the same price.. there is plenty.

  • 1/5 Jennifer M. 2 years ago on Google
    Updating my review: I was told i would get a refund, but for 2 of the 3 nights by the manager Neida, since we were in a room for 2 hours. Then I was told i would have to go through the booking service to get my refund. I did so and was told the hotel would have to refund the booking service to refund me. I called today to see if they had refunded the booing service. I was told I would not be refunded at all just because I was uncomfortable with the room. The 1st room smelled like it had been smoked in for 100 years non-stop. This is a non-smoking hotel. So someone explain this to me? The 2nd room the toilet barely flushed, tv did not work, and bugs were everywhere. Yup I was definitely uncomfortable, as well as my friend and my 70 year old mother. I called corporate right after. I was reimbursed after an hour phone call for 2 nights of the 3 nights. Save your money and get an Airbnb.

  • 1/5 Khalani P. 2 years ago on Google
    Hotel room was gross, dust on ceiling and curtains, plugs were loose. We seen a mouse in the hallway. Elevator was frequently malfunctioning. The safe in the room malfunctioned at 11pm and my meds were all inside and I just had surgery so I was in pain and I was unable to get it opened until around 830-9am, needless to say though, I’m still being charged for it. Aussie or whatever the older man who answered is, was the extremely rude and disrespectful when I called to see what time maintenance was going to be in. The refrigerator kept coming unplugged bc the plug behind it was messed up. I wouldn’t recommend this place bc it’s so gross. Housekeeping is really nice though

  • 1/5 Trish C. 2 years ago on Google
    They charge $8 to use their parking garage, $30 early check in, $40 late check out, no coffeemaker or microwave in room. The rooms have no heat, it was 56 degrees outside and felt colder in my room. Definitely was not worth $115+ per night, stayed 1 night will never return!

  • 5/5 Liosbel D. 3 months ago on Google • 1 review New
    The place is amazing and Great price for this location. Not a bad hotel at all.. Completely exelent. All past reviews are not true anymore... this is a decent hotel for anyone traveling for business or personal. Just make sure to make reservation in advance! They fill up very quick and room rates triple day of.... Hope this helps... Book IT!
    1 person found this review helpful đź‘Ť

  • 5/5 Jalion M. 2 months ago on Google • 2 reviews New
    The place is a bit older but the staff are very kind and helpful. location is perfect, there are plenty of boutiques and shops to explore, but isnt too far for an inexpensive uber downtown. A perfect place to stay for someone who wants to get out and explore and crash in their room when they're done!


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