Boba World image

Boba World

Cafe

👍👍 High cuality ice cream, delicious Boba, and a huge selection of tea ! My favorite place to try new flavor combinations!🧋😝 People often mention boba, service, customer, drink, told, Boba, tapioca, good, sugar, give,


Address

9658 SW 72nd St, Miami, FL 33173

Contact

(786) 534-4927

Price rating

$ $$$

Rating on Google Maps

4.40 (284 reviews)

Open on Google Maps

Working Hours

  • Thursday: 11 AM to 8 PM
  • Friday: (Good Friday), 11 AM to 8 PM, Hours might differ
  • Saturday: 11 AM to 8 PM
  • Sunday: (Easter), 11 AM to 7 PM, Hours might differ
  • Monday: 11 AM to 8 PM
  • Tuesday: 11 AM to 8 PM
  • Wednesday: 11 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: boba (22) service (13) customer (10) drink (10) told (8) Boba (7) tapioca (7) good (6) sugar (6) give (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lyla C. 1 year ago on Google
    High cuality ice cream, delicious Boba, and a huge selection of tea ! My favorite place to try new flavor combinations!🧋😝
    3 people found this review helpful 👍

  • 5/5 Kiran 6 years ago on Google
    This is honestly my favorite bubble tea place in south Florida. They have such a large variety of flavors and toppings, and everything tastes so good! They also serve ice cream.
    2 people found this review helpful 👍

  • 1/5 Leia F. 2 years ago on Google
    I've been to pretty much every boba shop in Miami, and the boba here is pretty mediocre. The biggest problem is the customer service is absolutely awful, I ordered a drink that I've had before and it was super bitter so I asked if they could remake it and the manager got mad and told me it was supposed to taste like that. Absolutely no care for customer satisfaction.
    1 person found this review helpful 👍

  • 5/5 Analia G. 1 year ago on Google
    Always great taste. They have so many selections and always nice. Great service & boba tea must go
    1 person found this review helpful 👍

  • 5/5 ignacio d. 1 year ago on Google
    The boba tea was delicious! They make the best boba from all that I’ve tasted!
    1 person found this review helpful 👍

  • 3/5 Julie S. 1 year ago on Google
    I like the Taro smoothie and I like the tapioca boba, it’s truly chewy. Customer service isn’t there though. I got confused when I saw “brown sugar jelly” and thought it was tapioca boba. I did correct myself but I said “Classic boba,” instead of saying “tapioca.” When I came back and explained the situation, the manager scolded me as though I was a student at the principal’s office. He reluctantly made me another taro smoothie, and repeated like five times “but I’m paying for it,” like guilt-tripping me. Yes, I know the restaurant takes the blow when they re-do orders, but the whole point is to create a loyal customer base. Then, when he brought my drink I fully planned on leaving the previous order so that he’d see that I wasn’t trying to get two drinks for the price of one, but as I was placing the cup on the counter, he barks at me “give me the first drink.” HORRIBLE treatment. And he knows I’m a mom, I’ve been there with all my kids before. I regularly order for my older kiddos, plus me so that’s FIVE orders at once. Had he politely explained the differences in names of the brown sugar jelly / tapioca boba and had he graciously agreed to redo my order, he would have forever won me over as a loyal customer. Instead I walked away feeling awful, regretted having come at all. And I have a lot of friends and I spread the word. Instead, I’ll be thinking twice before returning to a place where I’m treated like a nuisance just because I accidentally confused brown sugar jelly with tapioca boba (never mind the fact that everyone knows “classic boba” is the tapioca one). To the manager who treated me thus: understand this, sir— to the one who shows mercy, mercy is given. The one who sows kindness, reaps blessings. I hope you change your mind about how you treat your customers when they make an error. I get that some people might want to take advantage, but keeping your loyal customers happy is always a better route than acting stingy.
    1 person found this review helpful 👍

  • 4/5 Jennifer V. 2 years ago on Google
    I’m not a Boba specialist, nor am I going to pretend that I am, but I’ve been to Boba World 3 times and I’ve been satisfied with the taste, the prices, and the overall customer experience. The pearls were yummy, my daughters loved it and would definitely keep coming back for future visits.
    1 person found this review helpful 👍

  • 5/5 Stefania R. 9 months ago on Google
    Great place to enjoy a Taro tea, excellent service.
    1 person found this review helpful 👍

  • 5/5 Dioris A. 9 months ago on Google
    Absolutely amazing Boba Shoppe! Taro with Nutella and the iced white mocha latte is out of this world but thier show stoppers are the natural fruit smoothies very refreshing and perfect on a hot summer day! Family owned and operated. Be sure to stop by and support local! Thank you Boba World Fam! You're frozen treats never disappoint! 💖💖💖💖💖
    1 person found this review helpful 👍

  • 2/5 Heather B. 11 months ago on Google
    The drinks are fine but horrible customer service. This was my first time there and I definitely won’t go back. My son is 5 and has never had Boba before. I didn’t want to waste money on something he may not like, so I asked for the boba pearls on the side. I was told no. I had to argue to explain I didn’t want my son to throw up because he didn't like it since he hasn’t had it before. So they gave him a sample in a spoon. At least they did that but I shouldn’t have to argue to be accommodated . Secondly, I wanted to share the drink but my son was sick. I asked if I could have a little cup on the side. I was told no. I had to pay for my own drink. I asked could I please just have a cup for water and was told no?! of all the places I’ve gone I have never been treated so rudely before. I don’t understand how a company can lack such customer service. I have been a waitress before and would go above and beyond for my customers. This was just unacceptable. The smoothie tasted good. But because of how rude the guy was, I will never give my money to that place again. It’s a shame people can’t just give something on the side or a water cup for paying customers.
    1 person found this review helpful 👍

  • 5/5 Griselle T. 9 months ago on Google
    My favorite spot for the best boba I have ever tried. Although my favorite is the Rose tea, I have tried them all and have yet to be disappointed. Friendly, quick service. Been coming here for years, best boba in town!
    1 person found this review helpful 👍

  • 1/5 Jennifer I. 1 year ago on Google
    I’d give 0 stars if I could. They have extremely thin and cheap cups, as soon as I tried to put the straw in a huge slit on the side of the cup opened and it completely drenched me and everything I had on the table including my wallet. No napkins to clean myself? Lol and on top of that, I kindly asked if it was possible to receive a new one.. I didn’t even get to try my drink and they refused and told me I had to pay to get another one. You would think with the amount of boba stores around them that they would try to keep their costumers, no wonder the place is empty… needless to say, I will never go back again and I went to a different store to buy my boba. Byeeeeee lol it’s me regretting the extra tip I had given them lol for what. Here’s a picture of Tea N Bites. Where you should ACTUALLY go. Just look at the difference between these cups and the ones posted here. Go to places where they invest in good products for you, give good customer service, and it’s more affordable!

  • 1/5 Nana 7 months ago on Google
    The service was mid, the boba was watered down and did not taste like boba at all. I did not bother changing it, since they double charge to make new boba.

  • 2/5 Vilma V. 6 months ago on Google
    clean service beautiful place just the drinks got much sugar and no many options for smoothie milk

  • 5/5 Gabriela A. 1 year ago on Google
    This place is amazing and has become one of my favorites in Miami, they have many options for all tastes, my favorite is the coconut milk tea! In addition to this, it has an excellent environment, clean and the staff that attends you is super friendly and helpful :)

  • 1/5 Alejandro S. 11 months ago on Google
    The guy was very racist. I would never suggest to take anyone there. I would never go back again. Horrible customer service and the owner knows it instead of offering a real apology he chose to defend his horrible employee and customer service and told me how I was treated because I guess he was there. He doesn’t have to worry about me our anyone I know supporting this piece of trash establishment. Horrible The Worst I’ve seen in a long time.

  • 1/5 Christian H. 1 year ago on Google
    I did not like my drink, it was extremely sweet. I told the barista that my drink was made wrong. He told me I had to purchase another ons.

  • 5/5 mia 1 year ago on Google
    Boba world is a very good place and I always go there, I also love the variety of flavors and the boba pearls.

  • 5/5 francisco nunez del a. 1 year ago on Google
    Very nice service … lots of flavors and very clean place nice music and a nice selection of snacks

  • 1/5 sw d. 1 year ago on Google
    I ordered a brown sugar boba te but I just taste te sugar and the water no coffee at all I just throw a way my money

  • 1/5 Victoria Suarez R. 2 years ago on Google
    The drinks were really good and the workers were very nice. So why did I leave a 1 star review? Because of the aftermath. We ordered three simple drinks with tapioca. We all got severe stomach aches after. One of the worst experiences in my life. I was in that bathroom crying and couldn't get out of bed. My friends couldn't either. This was one hell of a drink, if you want to be shattered and broken order a lychee drink with strawberry popping boba. Will give you a coma. 🚨


Call (786) 534-4927 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
  • Popular for
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ No-contact delivery

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