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Orangetheory Fitness

Gym Personal trainer Physical fitness program

👍👍 Hands down, best choice I've made training at OTF country walk studio every morning. Their coaches are good and take an interest in you, I really like how they push for new goal, the overall vibe is great, and I have had nothing but good experiences. Very friendly front desk team. People often mention class, staff, coaches, amazing, great, friendly, front, desk, time, signed,


Address

13550 SW 120th St #402, Miami, FL 33186

Website

www.orangetheory.com

Contact

(305) 254-2683

Rating on Google Maps

4.90 (282 reviews)

Open on Google Maps

Working Hours

  • Thursday: 5 AM to 10 PM
  • Friday: (Good Friday), 5 AM to 7 PM, Hours might differ
  • Saturday: 6:30 AM to 2 PM
  • Sunday: (Easter), 7 AM to 2 PM, Hours might differ
  • Monday: 5 AM to 10 PM
  • Tuesday: 5 AM to 10 PM
  • Wednesday: 5 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: class (14) staff (12) coaches (11) amazing (8) great (7) friendly (7) front (7) desk (7) time (7) signed (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ramesh K. 1 year ago on Google
    Hands down, best choice I've made training at OTF country walk studio every morning. Their coaches are good and take an interest in you, I really like how they push for new goal, the overall vibe is great, and I have had nothing but good experiences. Very friendly front desk team.
    3 people found this review helpful 👍

  • 5/5 Elizabeth F. 2 years ago on Google
    After my first free class to try out the program, I fell in love! I signed up for the unlimited membership and I can’t wait to see my amazing results and transformation. The location was very clean and organized. They started on time, and the staff was super friendly and knowledgeable! Definitely recommend!
    3 people found this review helpful 👍

  • 5/5 Karem N. 3 years ago on Google
    Absolutely amazing!!! This place is definitely addictive, every single detail is on point. The front desk is exceptional, delivering the very best customer service every time and making you feel like family, the coaches are outstanding, Adrian is simply the best, he is equally able to push you to your limits while still keeping the workout 100% fun. You can truly tell there is passion in every single member of the staff. The structure in the fitness program is truly designed to challenge you. The equipment and the facility is always spotless and the equipment and technology available is top of the line. I can’t recommend it enough!! 😊
    3 people found this review helpful 👍

  • 5/5 Vivian A. 1 year ago on Google
    Love that my workout is complete and I see results. The coaches are amazing at pushing me to work harder. Love the energy! Coaches at this location are the best!!! Mikey brings incredible positivity and energetic vibe to every class.
    2 people found this review helpful 👍

  • 5/5 Daniela H. 1 year ago on Google
    Best staff hands down! I usually go to the COGA studio, but temporarily have had to come to CW, and the front desk girls have made my experience the best! They're always happy to help and make sure you feel welcome, even at 6 am. Same with Cassandra, Mikey and all the instructors.
    2 people found this review helpful 👍

  • 1/5 Andres B. 1 year ago on Google
    Friendly staff and great workouts. However, keep in mind the cancellation policy. I called and explained I need to cancel due to moving. While during initial sign up they explained how “easy” it is to freeze or cancel, they did “forget” to mention the additional fees associated with these actions. An additional month needs to be paid so I can “enjoy the benefits” of the membership for another month, even though I am not in town. Should it not be paid then it accrues until the account is settled. At least the people that helped me sign up remembered all the important information like why it’s in my benefit to upgrade to a higher tier package. Keep all this in mind should anyone decide to enroll.
    1 person found this review helpful 👍

  • 5/5 Nicole R. 6 months ago on Google
    I have loved this place since the first time I signed up back in 2015. Coaches are amazing, understanding, treat you like family, motivate you, acknowledge your hard work, help you as needed and modify any exercise as needed. If I can give 10,20,30 stars I would, best workout of all time. It was a hard decision to cancel back in 2017 but it’s been completely amazing to be back since last year (2022). A lot of new improvements. Highly recommend it.
    1 person found this review helpful 👍

  • 5/5 maria v. 9 months ago on Google
    Loved the atmosphere that was created by the staff. My coach was excellent as well as Fanny at the front desk who explained how everything was going to work.
    1 person found this review helpful 👍

  • 5/5 Shawn M. 9 months ago on Google
    Amazing! Pretty much one word that sums up the whole experience. Great staff, very helpful. Fanny was amazing and made the whole process easy. We signed up on the spot can't wait for me and my wife to take more classes, intense but rewarding just what we needed
    1 person found this review helpful 👍

  • 5/5 DJ AJ F. 1 year ago on Google
    Always varied workouts with upbeat, knowledgeable coaches and staff. May be TOO intense for some. Use your discretion with result to your fitness level etc.
    1 person found this review helpful 👍

  • 5/5 Jessica E. 11 months ago on Google
    I recently started working out at Orangetheory Fitness and so far everyone has been very welcoming and helpful. The coaches are all great, it’s been a very positive experience!
    1 person found this review helpful 👍

  • 5/5 Marlene 11 months ago on Google
    I do enjoy the intensity of the cardiac workouts. I also enjoy the total body lift classes. It focuses on the body in a different manner. The coaches are simply beyond professional, caring and amazing!! Always encouraging us to do a great job!!! Love the Country Walk team, every single event they plan for us is simply amazing. The detail that goes into these events is the best!!!
    1 person found this review helpful 👍

  • 5/5 Edmar J. 9 months ago on Google
    I have had an incredible journey with Orangetheory Fitness that I can't help but share! The workouts are intense yet rewarding, pushing me to new limits and helping me achieve my fitness goals. The supportive community and motivating coaches have made all the difference in keeping me consistent and motivated. I am proud of the progress I've made and grateful for the positive impact Orangetheory Fitness has had on my life.
    1 person found this review helpful 👍

  • 1/5 Massiel O. 1 year ago on Google
    First, the instructors are great ! Location clean. However, the policy they have are unfair for example if arrive 10 mins late to class, they won’t let in for safety reasons, and charge $12 dollars extra for not going to class. This unacceptable.. they said that if you get hurt because you missed the warm up they can get sued, terrible customer service.. When you signed your release is your responsibility if you get hurt or not. You go to gym or to a class to destress, not to worry that if you arrive late you will get penalize.. with our hectics lives and heavy traffic you can not predict.. En español ! Es un robo ! Por llegar 10 mins tarde.. y no te dejan entrar a la clase como si fuera el Army. Una falta de respeto. No se lo recomiendo a nadie que realmente quiera ir a liberar el stress. Me enoje tanto que de verdad no vale la pena.. con la cara dura me dicen es que estas tarde 10 mins y es un liability no te podemos dejar entrar. Que se vayan allá mismo..
    1 person found this review helpful 👍

  • 5/5 Edwin M R. 1 year ago on Google
    Amazing and intense (if you put forth the effort) program that gets you fast results. Absolutely love going there. The staff are super friendly and helpful.
    1 person found this review helpful 👍

  • 5/5 Marjorie V. 1 year ago on Google
    This gym is fantastic. The instructors are world class, and the classes offer great variety to your work-outs. A must for anyone who looks forward being in best shape!
    1 person found this review helpful 👍

  • 1/5 Lizzie M. 1 year ago on Google
    Terrible customer service. My daughter and I, signed up to the first “free class” and arrived 15 minutes before the scheduled class time, but we were not allowed to take the class, because they require a 30 minute slot time for you to sign a waiver. They offered to reschedule our class, but we are never going back. When we signed up we were not explained that if we didn’t show up exactly 30 minutes before class start time, we would not be allowed to take the class. The front desk staff did not offer an apology or courteous response, they simply said that since we didn’t arrive half an hour before we could not take the class. We had such a bad experience that we are never going back. This is not an environment in which I would feel motivated to workout. Plainly simple they are rude.
    1 person found this review helpful 👍

  • 5/5 Amanda Doble S. 1 year ago on Google
    I have been in this gym for about five months and I love the curcuits and trainers. I have lost 12 pounds and I am coming for more.

  • 5/5 Carolina O. 11 months ago on Google
    I love coming here. All the coaches and staff are friendly and always willing to help.

  • 5/5 Susana S. 1 year ago on Google
    The London Square location is extremely clean & organized. We also enjoyed the full body circuit workout, which includes an attentive & motivating trainer throughout the session. Mikey was our introduction to OTF; he was terrific! The heart monitor is also a wonderful way to keep an eye on your progress & goals! The entire staff is friendly & professional. Looking forward to our next class!

  • 5/5 Sonia C. 6 months ago on Google
    Very supportive and caring. It was my first day, not only the trainer was observant but so were the individuals working out. Thank you so much for such awesome hospitality and caring.🤗🤗🤗🤗🤗

  • 5/5 Jenise R. 4 months ago on Google
    I’ve been coming to this gym for a few years now and it’s the only place where I feel 100% comfortable. This place has completely transformed my feelings about fitness and has brought me so much closer to my goals. The people at the front desk are always so friendly, coaches are awesome, and the overall environment is nice and clean.

  • 5/5 Glenda E. 4 months ago on Google
    I belong to the Orangetheory (Country Walk) family since 2019 and it's the place where I learned to love working out. Everyone there is SO Amazing. Mariela and Bibi (studio managers) are just adorable, the people at the front desk are always so friendly, coaches are absolutely the best. Coach Adrian (regional coach) and Coach Cassandra (head coach) are awesome, super professional and kind, always attentive to all the members. This place is just home. Love everything here.

  • 5/5 Stephanie Marie c. 4 months ago on Google
    Started at Orange Theory just 2 weeks ago and I’ve already taken 4 classes. I really like the vibe at this studio. Matt the coach has great energy and very motivating. I really enjoy working out here.

  • 5/5 Martha D. 4 months ago on Google
    OTF Country Walk has a very caring staff and wonderful coaches. I have been able to increase my energy, flexibility and muscle strength with the aid of their professional coaching. Thank you OTF Country Walk!!!


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