2/5 Alan R. 10 months ago on Google
The
only
reason
I
gave
this
hospital
two
stars
and
not
one
was
when
my
mother
did
leave,
she
was
doing
better.
My
mother
came
here
for
pain
in
her
jaw.
She
suffers
from
dementia
and
her
dementia
was
well
documented.
It
is
obvious
this
hospital
is
understaffed.
My
mother
was
brought
by
transport
from
her
facility
with
a
memory
care
unit.
My
sister
met
her
at
the
hospital.
She
was
admitted
and
then
laid
on
a
gurney
for
several
hours
in
a
hallway
waiting
for
a
bed.
Not
a
healthy
place
for
an
elderly
and
medically
fragile
person
to
be.
Sick
people
were
walking
all
around.
After
finally
getting
into
a
room,
the
room
was
very
nice
but
the
lack
of
personal
care
was
frightful.
She
was
restricted
to
bed
due
to
being
a
fall
risk.
During
her
four
day
stay
the
general
doctor
treating
her
spoke
with
the
family
once.
Even
when
the
family
requested
contact,
he
failed
to
reach
out
and
give
us
updates.
A
CT
scan
of
my
momās
jaw
was
done.
No
report
of
the
results.
Later
found
out
antibiotics
were
given
and
not
necessary
as
there
was
no
infection.
A
scan
of
her
leg
was
requested
by
the
doctor.
It
was
completed
to
look
at
a
blood
clot,
but
the
doctor
never
reported
the
findings.
A
second
scan
was
requested
and
took
2
days
to
complete.
On
several
occasions
the
beeper
was
pressed,
and
it
took
over
15
minutes
for
staff
to
respond.
The
antibiotics
caused
bowel
issues,
so
15
minutes
was
unacceptable.
At
one
time
my
brother
walked
several
hallways
looking
for
a
staff
member
and
could
not
find
one.
Nurseās
stations
empty
of
staff.
An
oncologist
was
called
in.
He
was
the
only
doctor
to
respond
to
the
family.
The
nursing
and
CNA
staff
were
very
nice,
there
was
just
not
enough
of
them
to
provide
quality
care.
We
have
instructed
the
Memory
Facility
my
mother
resides
at
that
she
is
never
to
be
transported
to
Palos
Hospital
unless
there
is
an
emergency
and
there
is
no
other
option.
There
is
another
hospital
in
the
general
area
whose
level
of
care
if
much
better.
I
reviewed
them
some
time
ago
and
gave
them
five
stars.
It
was
like
night
and
day
between
the
level
of
care
and
communication
between
the
two
facilities.
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