It's an okay spot in the mall to get a tasty treat or drink. I really love the large variety of cups and mugs. Customer service is okay, too bad they don't pay attention to what they charge you for. Beware, I was overcharged for a pound cake I didn't take. I tried to connect someone about a refund for my overcharge, but I've had no luck yet. Double check your orders before they run your card.

Gloria Jean's Coffee Beans has some of the tasting coffee. Also, I purchased a slice of cheese caske that was 👍.

Went today for my very first time and I understand that it was the last hour but they should never sacrifice service to try and finish for the day it was around 6pm and I ordered a cheesecake and a matcha chiller, the person that helped me didn’t hear me because she was talking to a coworker while taking my order I had to say it 3 times I asked if the matcha was strong (taste) and she said it’s a matcha and said something to her coworker and laughed then she proceeded to ask me if I wanted caramel syrup on it I was so confused why would I want that on my matcha I said to myself then as I took the first sip it tasted nothing like matcha and almost pure sugar and caramel taste why would a matcha taste like caramel I was very upset with my first experience. Do not recommend.

Staff was super helpful and kind. I had never tried the coffee here before so I asked the cashier what their favorite drink was, they listed a million different drinks haha. I loved their bubbly personality, and enthusiasm. It looked like the staff really enjoyed working there and it makes me feel like it'll be the best coffee ever. I have a chocolate allergy, but that was definitely not a problem. I tried a pistachio with coffee base type of cooler? It was like a frappe type of consistency, since I'm not quite sure what it was called on their menu, but it was delicious.

Great coffee. My 5 yr old always gets the chocolate cake when we go.

Red velvet was good :)

Ridiculously expensive, over $7 for a small matcha. You can get a large one at Dunkin for that price.

Service is great coffee is much better than Starbucks and the pumpkin spice latte doesnt taste like candle

Somebody teach that black girl at the register some nice manners. You don’t go wrestling with customers over how they like their coffee just because “you’ve never seen someone have a coffee like that” and keep your opinion for yourself! Ever been to Starbucks?!? The other one in the back making a coffee was wonderful. The coffee tasted good though.

The cheese cake have mold i buy 2 slices went i. Get home i opened and have mold bad place

The staff here are always so warm and nice. It makes for an enjoyable experience. My favorite chiller is the caramel coconut macadamia nut one. The menu has plenty of options, even for non-coffee drinkers. Their merch/mugs are always fun to look at.

Absolutely delicious! Friendly staff was so accommodating and helpful!

Omg yes I know it's a coffee shop but you guys have to try the Pina colada 😩. It was soooooo good. I've had Pina colada's before, but this, this beat it all. Absolutely 10/10. Also try the pistachio chiller and oreo/mocha chiller. Really good!

Crepe was ok but they quite a variety of items and food.

I did not get anything this time but I always found the coffee to be overpriced and underwhelming. Nice cups though.

Read an article regarding the best iced coffee. Indeed Gloria Jean's ice coffee was excellent. Can't wait to drink it again.

I refuse to give anyone a bad review, especially this place because they’ve gotten my order right every other time. I also think that when I went in, they were understaffed. I ordered a caramel chiller and was given a cookies and cream one. When I went to ask if perhaps I had been given another order( even though she called out a caramel chiller) the girl, who was super sweet, told me that it was just the way the caramel one was made. It sucks a bit because I payed $8 for a drink that I threw away.

Sweet little spot to enjoy your cuppa. Kind staff at the counter, colorful vibe.

Great service coffee is delicious!

Best coffee ever! Wish there was more locations

Red velvet chiller is sooo good