Starbucks image

Starbucks

Restaurant Cafe Bar Coffee shop Breakfast restaurant Coffee store Espresso bar Internet cafe

Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability. People often mention order, drink, Starbucks, service, friendly, location, drinks, staff, drive, rude,


Address

4019 W 167th St, Country Club Hills, IL 60478, United States

Website

www.starbucks.com

Contact

+1 708-799-5647

Price rating

$$ $$

Rating on Google Maps

4.10 (204 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 5:30 am to 7:30 pm
  • Wednesday: 5:30 am to 7:30 pm
  • Thursday: 5:30 am to 7:30 pm
  • Friday: 5:30 am to 7:30 pm
  • Saturday: 6 am to 6:30 pm
  • Sunday: 6 am to 6:30 pm
  • Monday: 5:30 am to 7:30 pm

Featured Reviews


Frequently mentioned in reviews: order (15) drink (14) Starbucks (13) service (12) friendly (11) location (8) drinks (8) staff (8) drive (7) rude (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Daniel B. 5 years ago on Google
    So they closed early cause we waited at the drive to take our order but nobody was there on google it said that they closed at 8:30 and it was 7:40 period
    2 people found this review helpful 👍

  • 3/5 Treway S. 9 months ago on Google
    They don’t deserve Laria, THE QUEEN
    2 people found this review helpful 👍

  • 3/5 Caroline W. 5 years ago on Google
    I love Starbucks and I have it at least 3 times a week. This particular location is very convenient but it is not my favorite. The customer service sucks. They aren't friendly whatsoever. The lady taking my order in the drive thru was huffing and puffing because I took a couple minutes to decide what I wanted, while no one else was in line behind me. They then gave me a cold hot chocolate and were rude about replacing it and were making smart comments about the situation. On a separate occasion, a man working there repeatedly called my brother "ma'am" when he is clearly a man, full beard and mustache. Just wouldn't recommend this location at all.
    2 people found this review helpful 👍

  • 1/5 Heath R. 4 years ago on Google
    This place closes STUPID early!
    1 person found this review helpful 👍

  • 3/5 cameron 1 year ago on Google
    drinks and food were made fine, one of my drinks had AN INCH OF ROOM. in a drink that should NOT have room. if i’m gonna pay all this money for a good quality drink, at least give me my moneys worth and fill up my entire drink.
    1 person found this review helpful 👍

  • 1/5 Kristie 2 years ago on Google
    Very rude and don’t know how to make proper drinks. I’ve been coming here since it opened but now it’s just a horrible place to come to. The drinks that I order taste watered down and are messy. It’s close to my home but I’ll drive the extra few miles to go to the one on 159th and Cicero.
    1 person found this review helpful 👍

  • 5/5 Jose G. 1 year ago on Google
    Still the best and most consistent coffee around. The best Baristas are only at Starbucks.
    1 person found this review helpful 👍

  • 1/5 MZ N. 2 years ago on Google
    I been going to this Starbucks since they opened and never had a problem until today. I go here at-least four days a week to have to deal with poor customer service. Customer service is very important. Today I went and the lil boy that thinks he is a girl was very rude and extra today. He don't need to deal with the customers all.
    1 person found this review helpful 👍

  • 5/5 Kay W. 10 months ago on Google
    The manager, I didn’t catch her name, but she had locs and was lighter skinned, was very friendly. The location ran out of dragonfruit and she explained so graciously. My daughter said “mom, she was so kind” when we left this location. Very friendly. Thank you!
    1 person found this review helpful 👍

  • 5/5 ASSEF M. 1 year ago on Google
    Workers are always happy at this location. I got my order ready within one minute.
    1 person found this review helpful 👍

  • 1/5 Alymbek D. 4 years ago on Google
    Dont put Jarod with long afro hairs to take orders from drive thrue, he cant hear my orders i repeat my orders 3 times.....
    1 person found this review helpful 👍

  • 1/5 Masterpimp J. 1 year ago on Google
    I go here all the time. Up until today this place is so unprofessional. I ordered 4 ice coffees and the employee was mumbling the whole time and continued to “talk over me” vary rude at the window as well. all 4 coffees smelled like cleening spay. I was so “disappointed” And “discussed“ that’s how nasty this place is. worst staybucks in the burbs.
    1 person found this review helpful 👍

  • 5/5 Pablo 3. 4 years ago on Google
    Mango dragon fruit was perfect

  • 4/5 Betty C. 5 years ago on Google
    Always a good Chia Tea Latte..

  • 5/5 البريهي نت �. 4 years ago on Google
    Great service

  • 1/5 Miguel r H. 4 years ago on Google
    (Translated by Google) Ugly ugly expensive (Original) Caro feo desagradable

  • 1/5 Wylma H. 4 years ago on Google
    When to get a coffee. Starbuck it's not cheap you can probably get the same quality or same type of drinks at Dunkin donuts or any other place. But Starbucks has the name and that's why a lot of people go there.

  • 5/5 Lucille S. 5 years ago on Google
    It a good place to go i love my COFFEE

  • 4/5 Raul E. 4 years ago on Google
    Good drinks just a little slow in service...

  • 5/5 Susan B. 5 years ago on Google
    Great relax spot

  • 5/5 Cold M. 1 year ago on Google
    You must walk in in the morning sometimes. Drive thru pretty long.

  • 1/5 Mike H. 1 year ago on Google
    I am so disappointed!! Got a cream based version of a frappe and the barista made my drink wrong not just once but TWICE, what’s so hard about not adding coffee to a drink that is one less step you have to take! And then they don’t answer the phone ever !

  • 1/5 Dex J. 1 year ago on Google
    If dumb was a business, it’d be this. I went through the drive it was a line, so I went in and ordered ONE drink and was sitting there for over 10mins to end up telling them to just give me a refund. It was one person sitting down eating on her phone and the other girl took my order and went in the back. I stood at the register to place another order and nobody came to take it or said anything to me. I’d never come back to this Starbucks.

  • 4/5 Le Titia S. 1 year ago on Google
    Friendly staff but they are slow as cold molasses and sometimes drink isn't really that hot so....eh!

  • 5/5 Nyesha K. 4 years ago on Google
    I'm an addict for Starbucks 🤣

  • 5/5 kelly k. 10 months ago on Google
    With only two people working on a busy Sunday at Starbucks, these two workers, a lady and a gentleman did a rockstar job. Thank you for making it fast and complete. I really do appreciate it.

  • 4/5 Don A. 10 months ago on Google
    I like most of there Drinks they are very refreshing an the employee had a great interaction with customers they served

  • 1/5 Nagashree S. 11 months ago on Google
    Servers are so in attentive they give you what they feel like no matter what you order.

  • 5/5 Lucretia M. 9 months ago on Google
    I normally don’t have the best experience with this particular Starbucks. I go he because it’s the closest to my house. HOWEVER! Today I had a much better experience. I order my normal Match Lemonade and was handed my drink while I waited for my food. As I took a sip I was disappointed because it wasn’t that good. I guess the expression was on my face because one of the staff members (not the one who was working the drive thru) looked at me and said “is it okay, you can tell us” and smiled. I said no and she took it back and made a new one and insisted that I try it before I pulled off. Shout out to her. I should have gotten her name. She had black curly hair, maybe Spanish, really pretty. You’re the real MVP of that location.

  • 4/5 Chiniquia B. 7 months ago on Google
    I ordered 1 Grande drink in store. Over 5 mins for them to start the order. 3 employees inside. I had to leave the drink behind for the bus. It has NEVER taken them that long before. Still disappointed and a little angry. This was a waste of my time and money today. They are too focused on the drive-thru. Normally, I am in and out in 5 mins or less. Shop had 2 or 3 customers inside. Update: I went back the next day, and the man inside remembered me. I got my drink 😁😁

  • 5/5 Elizabeth M. 8 months ago on Google
    Staff keep the line moving. Very friendly, helpful staff!!

  • 5/5 MrsLadylaw 4 months ago on Google
    This is my little spot. The servers are charming- and always get my drink right. I order: Carmel Machiato Soy No Foam Upside down. Doing No Foam is nard, but they get it right everytime.

  • 1/5 Brandi J. 4 years ago on Google
    The Manager Lisa is rude and incompetent

  • 5/5 Jessica A G. 3 years ago on Google
    Awesome drinks

  • 5/5 Evelyn Y. 4 years ago on Google
    Jasmine & KiKi are amazing friendly ladies.

  • 4/5 Prentiss S. 3 years ago on Google
    Clean, nice service, goodcoffee

  • 5/5 Xtreme Kustoms Wheels A. 4 years ago on Google
    Very nice & staff is so friendly

  • 5/5 Stephen A. 5 years ago on Google
    I am so happy this Starbucks is back open. Since I am usually at Starbucks at least twice a day it is refreshing to only have to drive 1/2 a mile to Starbucks again. The new remodel is beautiful and the staff is very friendly. They are still learning but that is to be expected, since they have only been open two weeks. I am a happy loyal customer and so far I have had a wonderful experiences at this location.

  • 5/5 Jeffrey O. S. 4 years ago on Google
    Lisa the manager is top notch. Easy to see why she is the manager

  • 5/5 Tiffany P. 5 years ago on Google
    The staff is the best. Love my morning crew and love the night crew. Best place ever, very friendly, kind and they rock at making sure your drink order is correct.💖💖💖💖

  • 5/5 Steve O. 3 years ago on Google
    A quick in and out. Had exactly what was wanted. Love it.

  • 5/5 Wallace W. 3 years ago on Google
    Great place, friendly staff!

  • 4/5 .Tanya W. 3 years ago on Google
    Delicious.

  • 2/5 Shaban N. 3 years ago on Google
    They didn't have a fat free milk. But employees were very friendly

  • 5/5 K33pWatchn m. 4 years ago on Google
    A TEAM, bravo

  • 5/5 Blue B. 4 years ago on Google
    Decent location.

  • 5/5 Kim G. 4 years ago on Google
    Just cant go wrong with Starbucks. A quality product!

  • 5/5 Sean C. 4 years ago on Google
    It's a 5 minute walk fro the Tesla Supercharger, but I'm glad it's there.

  • 3/5 URBAN NOVELIST E. 4 years ago on Google
    Hot coffee

  • 5/5 Sebastian S. 4 years ago on Google
    Place visited by passing through, delicious coffee and cookie, very nice service, I will definitely visit again someday.

  • 2/5 Kyla K. 4 years ago on Google
    Extremely and highly overrated. The cost structure is way out of line. Will not go back here again. Prices that they charged an outrageous the service is good but it should be

  • 5/5 Laura W. 4 years ago on Google
    Great service

  • 5/5 Cheryl T. 4 years ago on Google
    Awesome

  • 1/5 India J. 4 years ago on Google
    The drinks tasted like ice. No flavor really disappointing for the price

  • 1/5 Gordolfo H. 4 years ago on Google
    The guy on the window he have airpods during work and don’t put attention on my order all my order is wrong

  • 5/5 Vickey Victoria K. 4 years ago on Google
    Good

  • 5/5 Dimitar h. 4 years ago on Google
    Yum

  • 3/5 Donald Alford I. 4 years ago on Google
    Nice people, mediocre service & very loud environment!!

  • 1/5 Nichelle M. B. 4 years ago on Google
    I was overcharged, my drink order was wrong twice.. Management, Need to get your team in order!! I will be speaking to Corporate about my experience!!

  • 1/5 Husseina M. 4 years ago on Google
    To many slow, uneducated and rude young people that work there. Customer service is Awful! I wish I could give it no stars. It’s almost like they are hard of hearing and can never get orders right.

  • 5/5 Tene T. 4 years ago on Google
    Nice staff!

  • 5/5 Khamblique D. 4 years ago on Google
    I enjoy Starbucks Immensely very friendly and fast service enjoyable Atmosphere.


Call +1 708-799-5647 Open on Google Maps

Amenities


  • Pets
    • ✓️ Dogs allowed outside
  • Parking
    • ✓️ Free parking lot
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
    • ✓️ Prepared foods
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Drive-through
    • ✓️ Outdoor seating

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