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Frequently mentioned in reviews: Costco (22) store (14) great (11) service (9) line (7) card (7) time (7) checkout (6) customer (6) people (6)
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  • 3/5 Belinda R. 1 year ago on Google
    I like going to this Costco, they are well stocked and generous with the sampling. My only complaint was at the checkout line. The cashier and the over employees who is supposed to help the items were too busy in a personal conversation that they had no regard to all of us waiting in line. No excuse me, no I'm sorry for the wait, etc.. On the contrary, very rude.
    2 people found this review helpful 👍

  • 5/5 Sunflower (. 1 year ago on Google
    Honest Review …..I was thinking let me get a Costco card and I did online cause I already had a Sam Club Membership and I want to compare both of the stores …I went to get the card at the store ..they won’t let u step in the store without a membership I went to the consumer service desk to pick up the card ( I didn’t know u have to take a pic lol and show your id it’s all good tho they just wanna make sure u is who u are ) well anyway after I got my card .. me and my husband explore the store ..first thing I noticed was the checkout lines wasn’t way back in the back ( like Sam club ) and other thing I noticed was a bright open place and not very crowded ( at that time ) I really like the store for a first time customer has people say back in the day “I really dig it” ..but one thing they have to do is to update the Costco app ( looks like it need to be update from the 80s view ) but in other words I really enjoy my trip
    2 people found this review helpful 👍

  • 5/5 Mama M. 1 year ago on Google
    Great place to shop they brought back the sampling love when I they give samples ,sometimes that's the only way you know how something tastes and if you like it before you purchase. I purchased three items that they were giving out samples for the skirt steak , the carnitas and Panera macaroni and cheese delicious delicious habit for me haha 😆😆
    2 people found this review helpful 👍

  • 5/5 Michael A. 1 year ago on Google
    Costco isn't just a supermarket, it's a place where you have many choices from food, clothes, technology, and other equipment. Samples given at Costco allow you to try out the tasty foods before making the choice to buy them. The food Kiosk that you see before leaving the store means that you can eat food at a cheap price after buying. Customer service and staff are excellent, meaning that you will have a great time shopping knowing that the staff will help you If needed.
    2 people found this review helpful 👍

  • 1/5 Paolo B. 4 years ago on Google • 71 reviews
    Avoid this place! Use to be one of the best Costco stores in the area. Not anymore. Even in the beginning of pandemic they cleaned thr cards and had 2 people to do this. I don't know what happened now. Sometimes they spray the cards with some chemicals but newer wipe them. Is this chemicals safe for my skin? I don't know. Now is even worse. Store which charge me over $100 per year complitely doesn't care! I was there on May 25th 2020 around 1:30PM. Beautiful weather, no cards at all! All cards outside! Nobody cares! I spoke with the manager which was really nice and he can't see everything so the problem is: there is no team. Someone should inform the manager about the problem before I did it. Aldi stores don't charge any annual charges but they have a person who cleans the cards and takes care of them. It was my last year with you guys. I will quit. Edit: Costco Tire Center Service: you guys better start to sell donats not tires! I had appointment to fix the tire, I came 15 minutes early and still wait 2 hours to fix the tire!!!!!!! What a shame!!!!!!
    1 person found this review helpful 👍

  • 1/5 Kermit M. 2 months ago on Google • 36 reviews New
    Always super busy. I had an awkward situation where I went to get in line and the staff lady wanted to see both my membership card and my girl's for no reason. I watched after as she didn't ask anyone else. And it's not like we can purchase anything without it? Treated us as if we didn't belong. Definitely felt discriminated on. Will not be renewing our card after it expires.
    1 person found this review helpful 👍

  • 2/5 Nica M. 1 month ago on Google • 4 reviews New
    Costco never disappoints but yesterday it did. I was waiting for a fresh rotisserie chicken and purchased one. Once I got home to enjoy it, to my surprise it was still pink and bloody.
    1 person found this review helpful 👍

  • 5/5 JOSE JUAN P. 1 year ago on Google • 72 reviews
    My favorite Costco, excellent wine options, excellent gas prices, and it just has everything you need.

  • 5/5 Jeffrey A. 1 year ago on Google
    This is a great Costco. They're always busy but the lines move pretty quickly. Great selection of samples and the products are always well stocked. Excellent customer service from every employee I've interacted with. I've been coming to this Costco for nearly a decade. Great place to shop.
    1 person found this review helpful 👍

  • 4/5 Ryan B. 3 months ago on Google • 46 reviews New
    Dear Costco, You’ve made it much easier to checkout with the inclusion of self checkouts. What you haven’t made easy is actually getting to the checkout line. The whole wrap around the snacks that border the checkout area is quite silly. Half the customers look at one another to try and figure out where the line is. I know you likely want the sheep to stay a little longer in the store. Slowly following one another, through the store, mainly because people forget how to walk in a straight line or with any sense of urgency. I think it’s owed to the ridiculously affordable prices, given you expect to spend $400. Why do I continue love you though Costco? Most of the items you romanced me with when I first started my membership, have never graced the shelves again. Is it the rotisserie chicken that makes spending hundreds of dollars a little less stressful? Or the opportunity to snag a $1.50 hot dog because it’s nostalgic that prices used to be so low. Ahhhhh well, I’ll mull it over til next time.

  • 5/5 Charlie U. 2 months ago on Google • 30 reviews New
    Great place to go to get deals and bulk items. People are friendly and helpful. Even when lines for checkout look long, they’re always fast and efficient. They also have a great food counter for their famous hot dogs (and churros and chicken bakes and soft serve and pizza). Their whole pizzas and rotisserie chickens are great for a meal when you don’t feel like cooking.

  • 5/5 TYLER N. 6 months ago on Google • 4 reviews
    This is my favorite store! Always come in finding new products with great prices

  • 1/5 Helen R. 10 months ago on Google
    Very rude customer service. My sister has a service dog, and the stores manager complained. Made a big deal and even called her about it after the humiliation at the store. We put her in the cart so she can be closer to mom. We understood the reason why the dog shouldn't have been in the cart, but jeez a call to further upset us? Never shopping there again.

  • 5/5 Denver Joseph B. 1 year ago on Google
    I love going to costco. It was my first time to buy lamb racks and mussels. We always buy milk at costco. Jasmine rice is always cheap here. Who can say no to chocolate chunk cookies?

  • 3/5 LaShawn M. 1 year ago on Google
    Where are the people that work here? The only employees I ever see are the ones pulling out the palettes to restock shelves and the cashiers. If you do find someone, they do not know where anything is. There are no adequate signs on the aisles. It's like I spend way too much time in this store looking for things. I appreciate their plant section. They are priced well and offer a great selection. The plants look healthy and bug free. To be honest, at this point, I can't say the "bulk price" is actually cheaper than the "per unit price". Do the math when you purchase things... it might not actually be a good deal.

  • 3/5 Kenneth P. 9 months ago on Google
    Love me some Costco. Unfortunately, that new requirement to place EVERYTHING on the self-checkout scale once scanned is pretty silly. Not only am I checking myself out, I'm being verified by scale and then being checked at the front. It's unfortunate that Sam's Scan & Go idea hasn't been implemented. Not to mention the early admission for Plus members.

  • 3/5 Tony L. 6 years ago on Google
    It has great selections. The cost of the membership is a little expensive $60. Vs Sam's $45.00 dollars per year

  • 5/5 Penelope T. 1 year ago on Google
    Great store with excellent customer service. Clean and well organized. The tire service, gas pumps, eye care and pharmacy are all very good. The parking lot is small and difficult to access so one must come prepared with extra patience, but we always manage to get there and back slowly and just fine.

  • 5/5 Rena C. 10 months ago on Google
    Shout out to Letti for outstanding customer service! I recently lost my mom and had to remove her from my membership. I was crying and she was more than understanding. Thank you for treating me nice. I appreciate everything you did to help me as this was so hard for me.

  • 4/5 Abelardo S. 9 months ago on Google
    Today we are having a get together for my granddaughters birthday. There were so many people there. All we needed was Ice. We bought 8 big bags of ice and returned home for the party. Costco is always there when you need something. Good show.

  • 5/5 Diana M. 2 years ago on Google
    I love Costco! They have great deals and customer service! They carry many items. They have great selection on everything! They have a food court and gas station. Everything about this location is great

  • 4/5 Dave B. 1 year ago on Google
    Been coming to this Costco since it opened and haven't had any issues. Staff are always friendly and helpful, and the store is always clean and tidy. The lines can get long on the weekends, but compared to the Oak Brook/Melrose Park locations, the NR store is a breeze to check out in. Only issues I have is that sometimes they'll move an item from one place in the store to another or drop an item completely.

  • 5/5 Alejandra H. 1 year ago on Google
    Love this Costco! Well organized and great deals for the holidays 🙌🏼

  • 3/5 Daniela A. 1 year ago on Google
    I been going to this Costco for years and I really enjoy going there, staff is really nice, but Jordan today was really rude.

  • 5/5 Rotor W. 1 year ago on Google
    COSTCO actually seems to be a place of curated quality. It's for those who are buying in quantity and desire better quality. However, the temptation for a single person to buy way too much is fierce. Make a plan to avoid wasteful purchasing. Bring a limited amount of cash, a loaded Visa debit card with only so much money, or don't use a shopping cart and walk out when your hands are full. I've known many people to purchase enough shampoo and body wash and cheese for years to come. --

  • 5/5 Bunty S. 1 year ago on Google
    The best delivery Costco. I have ever seen, They took me earlier than my appointment time. Everyone was so polite and respectful. Thank to whole team🙏🏻

  • 5/5 Norma B. 1 year ago on Google
    The teamwork at register 8 between 2 employees was the best teamwork at a register I have ever witnessed. Their determination to keep the line going & positive attitude was amazing! Loved to see it. (Didn't get their names but this was around 5/6pm 04/18) this location is my favorite Costco to shop at.

  • 5/5 Edith S. 6 months ago on Google • 2 reviews
    I love the environment when entering this Costco. I came in to return an item and I was greeted nicely upon walking in and the return was made extremely quick. I’ll be coming in more often.


Call (708) 853-1017 Open on Google Maps

Amenities


  • Payments
    • ✓️ SNAP/EBT
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping

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