1/5 Tami C. 9 months ago on Google
I
had
a
horrible
experience
yesterday.
I
ordered
online
because
I
knew
that
I
would
be
traveling
a
distance
to
pick
up
my
order.
However
though,
when
I
picked
up
my
order
unbeknowningly,
I
actually
picked
up
someone
else's
order.
The
girl
at
the
counter
who
retrieved
my
order
from
the
warmer
repeated
the
order
back
to
me
so
very
perfectly.
Therefore,
I
felt
confident
that
what
she
said
matched
what
was
in
the
box.....but
my
mistake.
It
wasn't
until
I
made
it
home
that
I
realized
an
error
had
been
made.
So,
I
called
to
inform
them
of
the
issue,
and
I
was
interrogated
as
if
I
was
lying.
The
person
who
answered
the
call
(which
sounded
like
the
same
girl
who
gave
me
the
wrong
order)
very
incompetently
states,
"I
will
need
to
talk
to
my
manager."
Talk
to
the
manager
about
what??
You
all
made
the
mistake,
so
what
would
it
hurt
for
you
all
to
be
more
apologetic
and
just
remake
the
order,
instead
of
making
your
guess
feel
any
type
of
negative
way
about
the
experience.
Therefore,
I
drove
the
distance
back
to
the
location,
hungry,
and
in
rage
to
return
this
wrong
order.
I
had
my
sister
go
in
to
return
the
pizza
and
request
my
refund
because
I
knew
my
spirit
wasn't
right
to
talk
to
this
front
counter.
Nitwit
again.
My
sister
requested
the
refund,
and
she
was
told
that
I
had
to
wait
3-5
business
days
for
it
to
appear
on
my
bank
card.
Okay,
that
is
expected.
However
though,
no
accountability
was
offered,
and
no
sincere
apology
was
render....which
is
really
sad.
During
this
season
of
inflation,
people
are
working
too
hard
for
their
coins
and
gas
money
to
be
treated
unfairly
and
made
to
feel
like
a
criminal
for
a
mistake
that
was
unnecessary.
Lesson
to
self,
though,
I
will
never
trust
anyone,
I
will
always
check
my
food
before
leaving
any
establishment.
And,
I
WILL
NEVER
PATRON
THIS
PARTICULAR
FACILITY
AGAIN.
Thank
you,
Jessie
Raven,
for
the
call
of
apology
(after
the
fact)
and
the
$25
credit,
but
I
don't
plan
to
return.