1/5 Maria H. 2 months ago on Google • 17 reviews New
On
New
Year’s
Eve
my
mother
and
I
had
a
reservation
at
this
location
for
8:30pm,
upon
arrival
we
noticed
two
other
women
waiting
for
seats
in
front
of
the
hostess
booth
and
when
greeted
they
asked
us
if
we
had
a
reservation
and
when
I
said
yes
they
told
me
there
was
a
bit
of
a
wait.
The
fact
that
you
have
to
wait
while
having
a
reservation
is
beyond
me,
this
obviously
meant
they
over
booked
for
that
night,
around
9pm
we
were
seated
and
told
by
the
hostess
our
waiter
would
be
right
with
us.
The
waiter
never
came
,
the
General
Manager
was
actually
the
one
who
brought
us
the
menu
and
asked
us
if
we
wanted
something
to
drink,
after
ordering
a
few
cocktails
and
eating
an
appetizer
we
were
still
waiting
for
someone
to
come
and
take
our
order,
finally
after
we
were
done
with
our
drinks
one
of
the
hostess
walked
by
our
table
and
I
told
her
that
we
never
had
a
waiter
come
to
the
table,
she
asked
me
“so
you’ve
been
here
for
almost
an
hour
and
no
one
ever
came
to
take
your
order?”
I
replied
“a
guy
with
a
suit
brought
us
drinks
and
an
appetizer
but
he
hasn’t
been
back
to
check
on
us”
that’s
when
she
went
by
one
of
the
waiters
and
explained
that
there
wasn’t
a
waiter
assigned
to
our
table
the
waiter
said
out
loud
“i
guess
I’ll
just
take
them”
not
only
was
this
unprofessional
but
who
is
training
these
people??
It
definitely
made
my
mother
and
I
feel
unnoticed
and
unimportant
as
guests
of
the
restaurant.
It
was
almost
10:00
when
our
food
arrived,
and
although
the
food
was
delicious
the
service
that
we
had
received
already
just
took
our
mood
to
another
level.
I
hope
you
guys
try
to
acknowledge
all
of
your
guests
and
give
them
better
experiences
than
this
because
we
will
definitely
not
be
back,
and
we
will
definitely
not
be
recommending
this
restaurant
to
anyone
we
know.
No
need
for
a
reply
either
I
just
want
people
to
know
what
kind
of
experience
we
had
there
because
it
is
an
honest
one.