Featured Reviews


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  • 5/5 Yalonda T. 1 year ago on Google • 48 reviews
    This location is my favorite! The staff is always nice and greet customers upon entering the store. I’m addicted to anything that has Panera on it 😂 I ordered one of my favorite salads (Fugi Apple Chicken Salad without chicken) Asiago Bagel w/butter, fruit cup and the energized lemonade. The salad was fresh and the lettuce was crisp. . The fruit was fresh. Bagel was toasted. The lemonade taste soooo good. So good that I joined the Sip Club.
    4 people found this review helpful 👍

  • 3/5 Amana A. 2 years ago on Google • 11 reviews
    Order for dine in a Greek salad with avocados and vegetables soup.Salad was good, soup was warm it would have been better if it was hot. Dine in buzzer was not working properly and server came by the table to let us know the food was ready. So make sure you look out for your food since buzzer doesn’t work properly and your food doesn’t get cold.
    2 people found this review helpful 👍

  • 2/5 Ashley H. 10 months ago on Google • 389 reviews
    Really friendly staff, however my salad and sandwich had lots of old lettuce in there.

  • 1/5 Timothy J. 3 months ago on Google • 85 reviews New
    The obese (cough cough) woman that works the counter is rude and unprofessional. I wish I would have remembered her name because I should honestly have contacted corporate about her. I said "Hello how are you?" And i was met with a blank stare. I tried to order and instead of saying they were out or sorry. She shook her head no, said "nope" and then just stared blankly at me. I was so amazed by the total lack of care and customer service I had no response. I walked out, what a joke.
    1 person found this review helpful 👍

  • 5/5 Uriel L. 2 years ago on Google
    Good place for a quick bite, sandwiches, salads and pizza taste good.
    1 person found this review helpful 👍

  • 5/5 Valerie R. 2 years ago on Google
    Food is always really consistent with the great taste! The flatbread pizzas are my new favorite! Staff is always helpful and kind
    1 person found this review helpful 👍

  • 2/5 Michelle R. 1 year ago on Google
    I ordered for curbside and it took so long that I went in with gas as expensive as it is, my whole order sitting out on a table no one in sight like no one I took it and left no one said anything not even to make sure that it was my food. I don’t know what’s happening over there but I was not happy with the service this day. I had made some notes to my order which were not followed at all they were completely ignored. Very disappointed and they can’t blame door dash for these mistakes at all.
    1 person found this review helpful 👍

  • 4/5 Victoria M. 2 years ago on Google
    Really good food and awesome customer service but really expensive. I hope it's really expensive because their employees get paid well and get benefits. If that's the case I would probably go more often.
    1 person found this review helpful 👍

  • 3/5 Maya E. 1 year ago on Google
    Every week I get the same salad and there’s never been any issues! However the past 3 times, they forgot an ingredient in my salad. First the chicken, then the avocado, & now the avocado and cucumber. Idk what happened but my order is always missing something now :(
    1 person found this review helpful 👍

  • 2/5 Mackenzie J. 1 year ago on Google
    i always get the same fuji apple salad every time. and every time there’s about 3-4 apple chips and the dressings are filled less than halfway. every request i make on the app gets crossed off by the person doing the order and it is a half salad at most. if i’m laying a hefty amount for a single salad i’d like to get my moneys worth.
    1 person found this review helpful 👍

  • 4/5 Tom M. 11 months ago on Google
    They have some great food. Maybe a bit overpriced for their signature chicken sandwich but we still get it sometimes. Don’t like the fact that it comes with chips and if you want a different side you have to pay extra and that will take the total cost for the sandwich and whatever side to $17+. But I will recommend their breakfast and that’s the reason why I come here for the most part. BUT be careful if you order between 9:30-10am cuz u might get no bacon or no eggs without warning which I think is ridiculous. Overall, recommended.
    1 person found this review helpful 👍

  • 5/5 Christian M. 1 year ago on Google
    Cashier was friendly , the food packers forgot to pack my bread bowl. Luckily I checked I usually don’t. Jose was there to politely check on me and got me what I needed.
    1 person found this review helpful 👍

  • 1/5 anas k. 2 years ago on Google
    We go in today with my 3 kids and order through kiosk. A second order was placed on the kiosk for drinks right away because I had forgot to place on first order. A short black woman (which I was told was named tracy) Comes out with a supervisor with the accusation that we didn’t pay for drinks. After explaining to the both of them “tracy” walks away shaking her head not even offering an apology. The manager did offer an apology which doesn’t change the fact that her incompetent employee chose to act before thinking. Wont be coming back to this ghetto location.
    1 person found this review helpful 👍

  • 1/5 dave m. 1 year ago on Google
    At this store, EVERYTIME I order they mess it up. This is the 3rd time. This time, they gave me chicken noodle soup instead of turkey chili. They also messed up one of the sandwiches. Each time, I say I'm not going back, but then I give in and figure I'll give them another chance. This is the third time in a row they messed up. I'm not going back.
    1 person found this review helpful 👍

  • 1/5 Jasmine A. 1 year ago on Google
    Me and mom was wanted to get something to eat and fast. We hardly come here but we decided to. The lady at the front register was very rude.She did greet us we were not ready yet. When were we she was not friendly and was just asking what bread we wanted didn’t know. We order coffee but wanted cold she never asked us how we wanted anything also had been assisted by a gentleman on how we go about getting our food. The cashier never asked for our name Waiting for our food my moms was fine but when I got mines it had hair in it ewww the lady who was taking order made the sandwiches send it back and the guy made a new fresh one for me. Never coming here again. The customer service sucks here.
    1 person found this review helpful 👍

  • 1/5 MZ F. 5 months ago on Google • 37 reviews
    The service at this location is getting worse. I was in the drive thru for cup of soup and drink. The baguette was so hard unable to eat. I was told 20 min wait. I went inside for 1st time order soup and wasn't told long wait. My problem was the cashier wanted to take my cup and pour the tea in cup from bucket he brought from back. I told him that's OK and got lemonade that was terrible with no flavor.

  • 5/5 Lynn P. 5 months ago on Google • 37 reviews
    Panera might have changed policy bc at 6:30pm. Only 4 bagels..only 2 types of bread to choose from the bakery, barely any bakery to choose from and No cookies 🤷‍♀️. When I worked for the company we fresh baked cookies until almost closing time.. I also didn't appreciate that as a dine in customer waiting longer than normal for my food several (4 to 5)pick up orders were filled prior to my order, either way I love the most consistency in food.. and a delicious healthy fresh made meal breads w no preservatives.. When short staffed the dining room person could be cross trained for the line, instead of walking around on their cell phone.

  • 4/5 Grace J. 7 months ago on Google • 23 reviews
    I stopped by Panera Bread recently and grabbed two sandwiches – quite a nice find! The food was really good; the sandwiches were made just right which left me fulfilled. While I was in a bit of a rush, the service was friendly and quick, which was a plus. Although there was a moment of uncertainty whether they could've accommodate our time constraints, the pleasant atmosphere made it a delightful spot to hang out and unwind. I'd give this Panera a solid 4 stars for getting everything on point. If you're after a satisfying meal in a relaxed setting, you should check this place out.

  • 1/5 Eileen N. 5 months ago on Google • 17 reviews
    I have ordered the chicken Baja bowl several times in the last few months. Initially they were great. Tasty, fresh and a nice portion. Then i ordered one and there was no avocado (although the price was the same). Today I ordered the bowl and the avocado was rotten, there was minimal chicken and very little rice. The bowl wasn’t even even full compared to my initial experiences. I’ve called Panera 3 times to speak with a manager (what they state you should do, at the bottom of their receipts) and got no answer any of the 3x and two of the times I called were After the dinner hour (as the message says when you call “please call after the busy dinner time”. I am really disappointed in the poor quality of the food and the lack of customer service. I’ve been a Panera customer for as long as they’ve been in Oak Lawn. What has happened to good food and good service?

  • 4/5 Cam B. 5 months ago on Google • 13 reviews
    I made an online pickup order today & the food was ready very close to the pickup time it stated on the app . Food was still warm when I got home, everything was so delicious . My family & I are feeling sick this week & the soup definitely helped along with their papaya green tea, soothing on the throat even when it’s cold . The portion sizes could be a bit larger for the price .. however if you have the money to spend on Panera, it’s pretty worth it . I don’t eat here often just because it’s a bit pricey for the portions you get . But the food is good . For reference I had ordered the pick two - Mac n cheese (small) & half chipotle chicken avocado melt, a bowl of broccoli & cheddar soup, the papaya green tea, and a full chipotle chicken avocado melt . My total was just under $40 . I’m sure there are other places you could get more food than that for $40 however you’re essentially paying for the quality here, not the quantity . Employees were very nice & helpful . Although the ladies by the pickup counter weren’t alerting anyone that their order was ready .. they had the receipts on the bags facing away from customers & they were too far back for anyone to reach to turn them around & check the names . My food was ready & right in front of me & didn’t get it until I asked if it was ready .. just constructive criticism, maybe call out the names as the orders come out ? Just to avoid customers waiting when their order is sitting there . That’s the only issue I encountered .

  • 2/5 T'Ali G. 9 months ago on Google
    Second time I’ve ordered something for breakfast and they haven’t switched the bagel when it clearly says switch the BAGEL! Too much money spent for someone not to pay attention.

  • 3/5 Godzil L. 10 months ago on Google
    First time customer 6am this morning. Very clean, super nice staff. Came in to get lunch for me and a chemo patient. Did not check order before I left bc I had an hours drive to pick her up. Ordered chicken salad on rustic white and tuna on rustic white, my friend's favorite. Very disappointed to find a chicken sandwich on SOURDOUGH AND TUKRKEY....not even tuna...on SOURDOUGH. Don't get me wrong, they were both delicious but not what I ordered, not what my friend wanted and not what I paid for. "Accuracy Matters" on their receipt...?

  • 3/5 R.J. H. 1 year ago on Google
    $15 for a sandwich that fit in the palm of my hand?? Prices Are ridiculous. The new chicken sandwich doesn't have a price on the menu and I'm thinking that it's all least like a panini size. That bad boy was extra smedium (not a typo). Were the chickens hand raised by monks a fully vegan diet? Did they get the chickens from Mars? You want a drink and a cookie-well now you're at $25 for an overpriced, boring lunch. Ridiculous.

  • 4/5 Vittorio C. 1 year ago on Google
    I love the great coffee and green ice tea with free refills and the bagels are irresistably tasty especially the Asiago cheese ones. Unfortunately the amount of selections of bagels and cream cheese varieties has plummeted in the last few years. A bread place should have more selections of bagels than your average coffee place. You have to sometimes wait a long time for decaf.

  • 4/5 Nan 8 months ago on Google
    I believe the cashier was overwhelmed. The line moved very slowly. She was very helpful and friendly but needed help.

  • 5/5 MsTamu M. 7 months ago on Google • 8 reviews
    The staff was professional and offered excellent service. I arrived at this location near closing for a carry out, and the food was amazing. Some restaurants will try to sell customers old food that has been sitting out for hours. I ordered the panera chipotle chicken melt with avocados, and a large ice cold green tea. My sandwich was a nice heated temperature, fresh, and delicious.We were very pleased with our food.

  • 5/5 Ian H. 1 year ago on Google
    *The flat bread pizza is nasty! * But I still give this location 5 stars because it’s usually a pleasant experience and the employees deserve a good rating. Wendy is especially nice and helpful.

  • 1/5 Ryan A. 1 year ago on Google
    Ordered on line. Got an email saying it was ready at 5:53pm. Went to the location. Order was not there. Went to Panera in 95th in oak lawn. They said my order was not there. Went to another panera. They said it was not there. Went back to this Panera again and asked the cashier about the order. She said I was in the right panera. Been driving for an hour. They said they are just getting the order ready now. By that time it was 7pm already. On line ordering has to be defective somehow. Terrible

  • 1/5 Durdina S. 1 year ago on Google
    I was waiting over 20.min. min for a frozen caramel cold brew and I've got it but it wasn't frozen and it was bearly caramel inside, so they made me the second coffee that one was frozen but the taste was terrible. I'm a loyal customer over 7y Every morning on so many locations I always place the same order, someone has to teach or train people better I wasted my time and money and I wouldn't regret if at least the second time I've got the good coffee.

  • 2/5 Melanie H. 1 year ago on Google
    Dined here on Wednesday 6/22/22. Caught food poisoning from Mediterranean Veggie sandwich. I tried calling a manager (press 5 for manager), but TWICE their phone system hung up on me. So I submitted an email to Customer service on Friday 6/24/22. Nothing. No response. Mayo Clinic.com cautions certain people (pregnant, older ppl, those with compromised immune syst.) to avoid "soft cheeses, eg, feta..." There was feta on my sandwich. Updating this review on Monday 6/27 at noon, just after finally hearing from a manager at this location. Jose was attentive, took my info -- now 5 days after-the-fact. Jose also said that they are aware of ongoing phone issue to reach a manager; he said, "it's out of our hands." Note to anyone needing a manager, just press 3 for catering order, then you'll get a live person.

  • 5/5 Dea K. 2 years ago on Google
    Nice and professional staff. Excellent bowls. Love their Hibiscus plum ginger tea.

  • 5/5 Renee B. 2 years ago on Google
    I have been a Panera customer for many years and this location is my go-to. Having been to other locations, particularly during our pandemic time of short-staffing and supply/food shortages, this location has always excelled in kind, friendly and efficient team members, good food and a clean, inviting dining room. Highly recommended!

  • 4/5 Yuyu P. 2 years ago on Google
    bagels are yummy and fresh for breakfast. the chicken chipotle sandwich and apple fuji salad are my favorite.

  • 5/5 Cheryl W. 1 year ago on Google
    They get busy there but they still try their hardest to get your order to you on time. An employee was checking to make sure that people coming in for on line orders were in fact the correct person. A customer snapped at an employee about it. She's doing her job and she does it well. If this man happens to read this, Leave the employees to their jobs and deal with your issues at home. Great job Pantera Bread employees!!!

  • 3/5 Trish / Patty S. 2 years ago on Google
    Stopped for lunch. Store was clean and the workers were kind and polite. I got a turkey bacon sandwich and iced tea. (always love the plain black tea). The sandwich was so so. Crust was dry and hard but the rest was ok.

  • 2/5 Clarissa B. 2 years ago on Google
    Very calm environment but the food was trash. I ordered a tomato soup it was not creamy at all very watery, and the steak and cheese sandwich was disgusting just thrown together didn't look like the steak was all the way cooked.Cooks need to serve Food to customers a bit better. Cashier was very patient and friendly, ice machine need to be cleaned.

  • 1/5 Jen Z. 2 years ago on Google
    My family and I love Panera Bread. Last week, we went through the drive through at the Orland Park location (5 stars)! This time we visited the Oak Lawn location. Their website advertises curbside pickup. However, when I called to place my order there was not an option to place an order over the phone. I finally just choose option 5 which is for talking to a manager. I was connected to an associate and placed my order. I specified that the order was for curbside pick-up and gave them the details of our car. The associate said that the order would take 10 minutes. 25 minutes later, I was still sitting in the car waiting for my order. I would have went in sooner, but I had my baby in the car with me. I had to wake up my sleeping baby and go in to get our food. When I walked up to the counter, my order was just sitting on the counter. I asked if this was ready to go and the associate replied, "Oh, is this curbside. My bad," and then turned and walked away. Our order was also incorrect. I ordered a bowl of cream of broccoli soup and I was given something similar to a creamy chicken noodle. I also was not given a spoon to eat the soup. The smoothie, Salad and Chipotle Chicken sandwich were fantastic as always!!

  • 5/5 Mary S. 2 years ago on Google
    Always great service! Good coffee shop hang out.

  • 5/5 Maureen F. 2 years ago on Google
    This Panera is the best. Wendy and Clarita are helpful, friendly and just wonderful.

  • 5/5 Ann K. 2 years ago on Google
    THE Cooks at this location did a FANTASTIC WONDERFUL AWESOME GREAT JOB. My salad didn't have a single bad leaf. The new grill mac and cheese sandwich was insanely delicious. The staff was helpful. First time picking up an online order

  • 4/5 Alexa v. 2 years ago on Google
    Was not greeted upon arrival. This left me with no direction of how to be waited upon. However , the food was excellent and I was assisted to seating. ...more of Pandera bread.

  • 1/5 Ashley P. 2 years ago on Google
    Curbside order pick up is a joke. Waited over 25 mins after my order was suppose to be ready. Waste of time. Called inside because I was in the car with my kids and no one ever answered the phone. The girl who is delivering the food is wearing gloves, but not changing them touching door handles and everything else. She finally delivered to someone that pulled up after me. I stopped her and asked where my food was. She said some guy walked in and picked it up. Not sure how that was possible when I did curbside pick up with my car make and model. They clearly didn’t verify the customer. Unacceptable!


Call +1 708-459-5181 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free of charge street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Organic dishes
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Breakfast
    • ✓️ Solo dining
    • ✓️ Good for working on laptop
  • Accessibility
    • ✓️ Wheelchair-accessible toilet
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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