2/5 Cynthia B. 10 months ago on Google
Vince,
the
server,
could
benefit
from
additional
training
on
checking
out
patrons.
He
lacks
basic
communication
and
social
skills.
On
Wednesday,
June
7th,
my
co-workers
and
I
decided
to
stop
at
Hawkeyes
to
celebrate
the
end
of
the
school
year.
I
work
at
a
school
with
over
100
employees-everyone
isn’t
familiar
with
each
other.
Most
people
came
with
a
group
and
there
was
about
25
people
in
total
from
my
school.
I
arrived
with
a
group
of
four
and
we
bar
hopped
prior
to
arriving
at
Hawkeyes.
Therefore,
we
didn’t
order
any
food
or
drinks
we
just
came
for
the
karaoke
experience.
After
2
hours
of
enjoying
ourselves,
we
decided
to
leave.
Vince
approached
the
exit
and
screamed
at
the
top
of
his
lungs.
He
called
the
manager
and
another
employee
to
the
front.
We
were
confused.
Jenna,
the
manager,
was
also
puzzled
as
to
why
Vince
reacted
that
way.
Vince
told
us
that
we
needed
to
cover
an
unpaid
tab.
I
noticed
the
tab
had
a
guest
count
of
5
and
was
started
at
8:47pm.
We
came
at
9:50pm
and
again,
we
were
a
group
of
four.
Vince,
It’s
your
job
as
a
server
to
keep
track
of
your
table.
We
weren’t
approached
at
all
throughout
the
night.
Why
were
we
approached
about
a
tab
we
had
no
knowledge
of
before
leaving?
I’m
assuming
this
was
his
first
day.
My
co-worker
ended
up
covering
a
$215
tab
that
wasn’t
hers
to
avoid
an
unnecessary
escalation
of
events-
which
would’ve
been
precipitated
by
Vince.
Do
Better!
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