Featured Reviews


Frequently mentioned in reviews: great (21) good (18) service (18) menu (15) time (14) experience (13) delicious (13) Italian (13) dish (13) family (12)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Meg V. 2 months ago on Google • 50 reviews New
    I've dined here numerous times and never had a bad experience. I love the salads here and rotating fish dishes and alio olio. They have a standard menu and a specials menu. Last time I had the whitefish with dinosaur kale. It was delicious. I've previously had halibut and Northern Walleye also which were both great too. The bartenders make martinis on point and the wine selection is also good. I love to end the meal with a couple scoops of gelato. My fave flavors are probably their mint chip and pistachio. This is probably the best and my fave Italian restaurant in the area. You can customize any dish to your liking and tastes also. They are happy to accommodate. It's best to make a rez in advance but there's a small bar where you can wait and grab a drink. It's pretty crowded there during dinner time. The service is always on par too.
    3 people found this review helpful 👍

  • 2/5 Preaches A. 2 years ago on Google
    Well Hello folks, I gave this place a try...hmm For me this place is way over priced for what you recieve and they really don't have much for choices on the pricey menu.I had a table for 3 and the meal was over $100.00 for Lunch. It has a very quiet and old fashioned vibe but the music they play didn't reflect anything Italian. The portion size is really small and for taste I have had better. So for me I won't go back; but if you decide to give them a try I pray you have a better experience than myself
    4 people found this review helpful 👍

  • 1/5 Juan V. 1 year ago on Google
    I took my family to Francesca’s for my son’s graduation we were looking forward to a great experience but we immediately felt uncomfortable as we were asking the waiter (Tachó)questions about the menu. He had no patience to explain our options and responded to our questions with an attitude. Moreover, when we were finishing our meal the bus lady offered us containers and cleared out our table furthermore we were approached by our waiter who also asked us if we wanted containers. In addition, we asked him if we can have dessert if possible since he did not offer us any dessert. Afterwards, we asked for a couple minutes to finish our desserts and within a minute he brought us our check. When we asked for a few minutes the waiter and bus lady were just staring at us which made us feel uncomfortable. Our overall experience was that we felt rushed out of the restaurant. I would not recommend this location.
    2 people found this review helpful 👍

  • 4/5 Chad D. 1 year ago on Google
    Out in the suburbs, I've driven past this place a few times and finally decided to drop in. For a packed restaurant I was seated quickly and service was 5 stars. At a new place I always order 3 appetizers in a wide array of items to really get a grip on what the kitchen is doing. Restaurant was full of families and everyone had a smile on thier face. Food is good, pasta homemade was a little in consistent. Calamari was delicious some pieces slightly over done but the marinara was epic. Bruchetta was probably one of the best I've had down to the home made mozzarella. I normally try a place 3 times before reviewing but this one was deserving of a quick review. I'll definitely be returning next time I'm in the suburbs.
    2 people found this review helpful 👍

  • 5/5 Sunset S. 4 months ago on Google • 74 reviews
    LOVED it here! My wife and I went on a date night and the food fell nothing short of amazing. The waiter was super helpful, informative and attentive. We came in 30 minutes before closing and they still welcomed us with open arms. The overall feel of this place is classy with a touch of a homey vibe to it where you and your family will all enjoy an experience together. Definitely a must try!

  • 5/5 J M. 4 months ago on Google • 69 reviews
    Excellent upscale Italian food. Nice atmosphere, can be a bit noisy during busy times. Bar with hi-top seating, full menu. Attentive wait staff.

  • 5/5 Ei M. 1 year ago on Google
    I just hosted a bridal shower at the Palos Park location and it was a fantastic experience thanks to Kim!! I am so grateful for how diligent Kim was in directing our party. She ensured that each guest was tended to and worked tirelessly to ensure that my party had all that they wanted and needed; Kim even got up on a ladder to help us hang a balloon arch that went a little sideways before the event. I’m beyond thankful that I hosted my sister’s bridal shower here and would recommend this location to anyone hosting an event. Between the food and excellent service by Kim, we were all blown away. Incredible! Thank you, Francesca’s!
    1 person found this review helpful 👍

  • 5/5 Andrew D. 1 year ago on Google
    Excellent Italian restaurant, you don’t have to look for it in downtown if you’re from the area. Very good food, friendly staff, quick service. Highly recommend for Italian food lovers and everyone else as well.
    1 person found this review helpful 👍

  • 5/5 Rockrdude666 6 months ago on Google • 9 reviews
    We love this restaurant. Food is delicious, great service, comfortable seating and great value.

  • 5/5 Amer E. 1 month ago on Google • 8 reviews New
    Food was very tasty. Sometimes at Italian dining, the menu is suboptimal, not here though. Perfect amount of time between meals. A huge shout out to Paisley for the incredible customer service. My wife changed her mind for her entree and Paisley was very accommodating. She definitely deserves a raise. 4 stars for the atmosphere because we sat near the door and there was a bit of a draft when the door was open. I’m sure other spots in there were great, just not ours.

  • 5/5 Mags C. 1 month ago on Google • 5 reviews New
    Wonderful experience every time we come. I do want to recognize some of your employees that always provide great service. Waiter Tacho, and Juan who assist the waiters are genuine and always provide phenomenal experience. Food was delicious and fresh. I love this place. Everyone is always so accommodating and hostess are always polite. Thank you for a great time. I look forward to coming again.

  • 5/5 Allison K. 3 months ago on Google • 3 reviews New
    We had a party of 10 at Francesca’s tonight and it was one of the best dining experiences my family has had in quite a while. The food was amazing and everything came out in a timely manner piping hot!!! Several of us in my family currently or formerly have worked in the restaurant industry so we know for a large party that is no small feat. The holiday decorations were festive and tasteful and our server was fantastic!!! 10/10 would recommend for your next group gathering:)

  • 5/5 Dan G. 4 months ago on Google
    My family has been enjoying Francesca's since they first opened for dinners and celebrations. Dined there tonight and had the usual delicious food and service truly had the experience enhanced by our server Martina. Very friendly and helpful with suggestions on the days specials and staying on top of our needs. Highly recommend a visit.

  • 5/5 Just J. 4 months ago on Google
    Always a great time! Food is delicious and the atmosphere is inviting. Staff is attentive. Wish I would have taken pictures of our food. Definitely recommend giving it a try.

  • 5/5 Asmar N. 8 months ago on Google
    Best place ever! Kristin is a very informative manager and helped me out with the menu and helped my son read out the menu as he has a learning disorder. I'm very happy with the staff, and would come back again. But need some renovations, place is old.

  • 5/5 Larry V. 8 months ago on Google
    We had a family gathering / memorial event here. Everything about Francesca's was first class. Yes, it was a sad day, but also a celebration! We could not have been happier with our experience. My wife and I shopped several places before we decided to see what Francesca's had to offer. We felt pretty good about it when we walked out and positive after I spoke with event director Nancy Gerenstein. Big Kudos to the on-site staff. Our servers, Kim and Juan were so helpful and friendly and professional, always on hand but never in the way. They were very sensitive to the moods of the day. The room was excellent and the food was delicious! As the organizer, I got the compliments from my family. But the credit goes to the folks at Francesca's who were so accommodating to us!

  • 3/5 Morgan 8 months ago on Google
    Went here for a nice dinner out with my boyfriend since we had been here about 2 years ago beforehand and had a good experience. When we went last week the entire menu was different and my boyfriends pasta sauce was watery and I ended up having to send my meal back because it was ice cold and my replacement meal was good but I ordered a dish with roasted eggplant, but they left the skin on the eggplant, which I’m not sure if I cared for very much. Management removed the charge from the first meal off of our check and staff was more than accommodating to our needs. However, I don’t believe we will be returning anytime in the near future.

  • 5/5 Allison W. 6 months ago on Google
    I went for drinks and my bartender was Dee, and she was A1! Very friendly and welcoming. I asked her drink recommendations and she recommended the Lemon Drop Martini, which is my new favorite.! My new favorite place 10/10 would recommend

  • 5/5 Erin S. 7 months ago on Google
    We had my cousins bridal shower here. Kim was our server. She handled at least 10 tables on her own. She was phenomenal. Our drinks were never empty. She was so sweet and was amazing! My mom was a career waitress. I know what to look for when I see good service and bad. Kim is exceptional. She multi tasks like a champ. The food was great but the service stood out and made our event run smoothly. If I could give her more stars I would. I honestly hope management sees this and considers giving her a raise. She made our day! We will definitely host more events here and tell our friends to as well. Thank you Kim for your attention and hospitality! We had a great time!

  • 5/5 Dana E. 2 years ago on Google
    Great food and service. Nice atmosphere and food is consistent and delicious!

  • 3/5 Angelo C. 1 year ago on Google
    I just don't get the welcoming, comforting atmosphere when dining here. I've eaten there 4 times, and it just feels like a business meeting. Too quiet, not enough ambiance or things to absorb about the place. The menu is hard to read in the sense that you can only recognize one or two of the ingredients listed for each dish. I love Italian food and am half Italian, but the best thing about this place is the oil and bread. It's a bit pricey as well for the overall experience. It's not a favorite of ours, and we will not be dining there again.

  • 4/5 Carmelia W. 9 months ago on Google
    I'm not crazy about the quality of food verses value. Steak cut isn't a good enough cut for almost $50. Flavor profile for Steak was slightly bland. The chopped salad only has salami instead of multi cuts of Italian cold cuts. Not enough flavor in dressing, just mostly olive oil flavor. Mussels were okay. Did like the tenderness of the calamari.

  • 5/5 Kevin R. 11 months ago on Google
    Had a great time at Francesca’s , the food was amazing and came out at a reasonable time even though it was very busy. Alex our server took great care of us and offered good insight about the dishes as well as some appetizers I would have never tried if it wasn’t for him. 5/5 will come again!

  • 5/5 Sylvia L. 1 year ago on Google
    Everything was great - food, wine, music, atmosphere, desserts. They were so accommodating on some tweaks to the menu for my mom who has dementia and a little trouble eating. Even though we spilled a drink, they were not upset at all and were quick to get us a new full glass even though we were almost done with the original drink. Staff was very nice and appropriately attentive. The manager, wait staff, and our server, Abel, were very nice!

  • 3/5 Richard M. 3 years ago on Google
    Given the pandemic, I wouldn't discount much on the scenario. However, the food is a different story. I went here for father's day. We were seated at the very back, close to the dumpster. We were close enough that we could smell the trash from where we were sitting. The tables and chairs were simple, as if they were backup in case there were an overflow of people, but there we're. This place did not even bother trying to make their customers feel comfortable in the environment. But it was covid season so I would understand that aspect. The attendee: The person who attended us will come every 15-30 minutes to check up on us. The other employees who serve us water or actually brought our food, they did a much better job coming to assist us. The food: Initial break. It was good. The olive oil blend was a good addition to the bread as well. Bruschetta was good. The bread was relatively thick enough to balance the ingredients on top. Mozzarella was relatively fresh, generous amount of tomato and basil. My father got the Gamberi Franchesca, the dish with shrimp on it. He enjoyed it very much. I did not get to taste it but he claimed it was good. Special Salad with the chicken. I did not try it but was told the taste and texture was good. They enjoyed it. Pasta Butera-D. Did not eat it all but the pasta was relatively firm, a little too firm for my liking. I would have expect it to be less firm and more edible. Sausage was well seasoned. Fileto. I ordered it as medium well just to see how they cook their meat here. The meat was WAY PAST MEDIUM WELL. It was basically full cooked, firm and dry all around. They tried to compensate the flavor by adding more sauce and throwing the ingredients on there. This seems as if the cook gave up on their dish and just sent it out. Of this place, I think the vegetables were the only good thing on here. Everything else I would not recommend to anyone. I would not recommend anyone to order any type of meat from here if they are not able to cook a simple dish. For this place, I recommend investing in a water cooker to have good quality meat in terms of cooking it. The sauce on this dish was extremely salty as well. I tried to use the sauce to try to juice to the actual dish. The main dish was still a bit hard to chew on regardless. Risotto Funghi. I ordered this to try it as well. The mushrooms were the same as the one from the Filleto. This tells me that they only had one variety of mushrooms. The actual risotto was quite well cooked but the seasonings are what said a no to this. I am aware that I needs to have parmesan and I know what parmesan tastes like. How've, this dish actually had the taste of regular table salt instead of parmesan. Also, I was expecting the dish to be much brighter and vibrant with colors. If they did use table salt, that would explain the color / texture of the dish. Gelatos. They have a lot of options to choose from. I got the Pistachio Gelato. They did see a lot of gelato for us. Although I was expecting actual pistachios on there, the flavor was still good as well. 3/4 way into the dish, I started feeling the sweetness of this desert. I began to taste the immense sugar that it had. ------------------ Overall, I think this place is okay. They could have done better to serve the customers. For the food I have tasted, they could have done a much better job in preparing it. For the aesthetics, I understand it was during covid phase 2 era I believe, but an investment on the chairs and tables will go a long way too. It is uncomfortable to sit down on a checker metal chair.

  • 2/5 Stacy C. 2 years ago on Google
    Dinner came to the table and I wasn’t even half way done with my soup. Ordered fettuccine bolognese and it tasted like noodles with hamburger and grease. It lacked any tomato base and seasoning, and the noodle were a little too al dente.

  • 2/5 Vincent M. 2 years ago on Google
    It was ok and it feels overpriced for what you get. I definitely had better Italian food. The pasta was bland and salty. I cannot recommend this place.

  • 5/5 Kevin K. 1 year ago on Google
    Really, really great food, service and atmosphere. My family enjoyed their dinner and I loved my pizza, too!

  • 5/5 Manar D. 2 years ago on Google
    My family comes here multiple times a month because it is simply the best Italian food you can eat in the area and beyond. The staff have become like family because of their warmth and willingness to accommodate all the time. They go above and beyond to make us feel comfortable and ask us all how we’re doing. They never disappoint! And how could I forget how absolutely delicious everything on their menu is! At this point we’ve tried mostly everything and everything is delicious! Their halibut, shrimp Parmesan, chicken Parmesan, Caprese chicken, calamari, salad, bruschetta, burger…I can go on and on! It’s all delicious. I nearly had a heart attack when I thought they took their lava cake off the menu because it is one of the best dessert you’ll ever have! If you’re heading down the Grange or in the area, I would definitely make a reservation here for dinner!

  • 5/5 Denise L. 1 year ago on Google
    We had a very nice luncheon for our Church. The servings came out back to back and we loved the service. The chicken was cooked nicely and tasted great with the rigatoni

  • 5/5 mattseery 1 year ago on Google
    Just stopped for a few drinks and some apps. They always have a new items on the menu and are happy to adjust to your liking. Service was excellent as usual!

  • 5/5 Amy W. 2 years ago on Google
    We had an amazing time! Party of 2, sat at the bar on a busy Saturday night. We split a pesto gnocchi and my partner wasn't sure what kind of drink to get so the bartender made a Moscow mule that he really enjoyed! The staff were all really nice and friendly, and at the end of the meal they brought out a tiramisu on the house since we were celebrating! It was all delicious. We look forward to coming back!

  • 5/5 Jena M. 1 year ago on Google
    We had a wonderful dinner at Francesca's. Rich, the manager, was so kind and welcoming. He recommended the carpaccio and I'm so glad he did- i had never tried it and it was amazing! The pasta was fresh and so tasty. Drinks were great. Overall atmosphere was relaxing. Will definitely come back

  • 5/5 Daniel D. 1 year ago on Google
    Excellent little Italian gem situated in Palos. Service is top notch, very attentive servers always quick to the table with water, wine and bread. They have a creamy sauce that is to die for. Much better than the oak lawn location, we had 2 managers check on our table both were very friendly and sharply dressed young men. Id definitely be back.

  • 5/5 Nicole A. 1 year ago on Google
    Service was great, fast. Food was excellent. Drinks were made perfectly. Restaurant is very clean. The managers Rich and Nick checked on us and made our first experience awesome. We will definitely be back soon!

  • 5/5 Joe H. 1 year ago on Google
    I have been here a handful of times and the food is always great! Service has been incredible as well. Both Tacho and Deanna have always been amazing. The manager Rich came and had a great conversation and Nick checked on us after entrees came out. Aneta was very friendly and professional when she sat us at our table. We will definitely be back!

  • 5/5 Alex K. 1 year ago on Google
    Customer service was phonaminal,from walking in the door all the way threw the night. The food was reasonably priced and very delicious. Rich was an absolute delight through out. Would highly recommend stepping foot into the extremely comfortable and clean establishment.

  • 5/5 Carol T. 1 year ago on Google
    Absolutely excellent Italian food and service. We recently held a wedding ceremony holiday luncheon here on 12-21-22 and our entire family was very pleased with the attentive service and kindness by all staff members. Nancy Gerenstein , the events sale manager ,heard every detail we had requested and made it happen. The attention to detail was very much appreciated for such a very important family event. Tracie our server was excellent, kind and gracious and we also thank Edna for all her additional help with coffee and dessert. Thank you ladies.

  • 5/5 Alex K. 10 months ago on Google
    Stopped in on a whim just driving past. Excellent food. We had the beet and goat cheese salad special, half chicken entree, and Short rib Fettuccine pasta. Martina took excellent care of us, even with the restaurant busy she was personable and efficient. As a service industry worker, it's hard to find places with great food and great service all around. We will definitely be back.

  • 5/5 Sophia A. 1 year ago on Google
    Our server Lauren G was exceptional. She knew the menu inside and out and made wonderful recommendations to us. Her friendliness and professionalism made us feel very welcome at the restaurant. I will happily come back to this restaurant and also request Lauren to be our server.

  • 5/5 P B. 2 months ago on Google • 2 reviews New
    We love this restaurant. Food is always very good. Went here for New Year’s Eve with a group of 12. Although it was very crowded we were seated within 10 minutes of our reservation time. Glenda, the manager is very accommodating. Our waiter, Tacho, did an excellent job . We request him as our waiter every time we go there. He is a hard worker & very attentive to his customers.


Call (708) 671-1600 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Comfort food
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Catering
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup
    • ✓️ Outdoor seating

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