I like the room, everything is nicely positioned, bathroom has a big shower which I love. There is a railway just beside my window with train passing every so often but I never had problem resting with noises to a certain extent so I didn't mind. Breakfast was okay bread and pastry excellent, but in the traditional cuisine section the minced omelette was not fresh it already developed an odour I told one staff about it. The hotel isn't located in the best location but it's near a toll access and it had many cafes and a convenient store within the vicinity so guests don't have to wander far to buy essential needs or just to hangout. Overall its a great hotel.

As usual, the room was very clean and the housekeepers were doing a great job in delivering their service. I love how neat and tidy my room was. However, the breakfast was a bit of a disappointment. Some dishes tasted great, but some others were plain or too salty/sweet. Perhaps, the hotel could improve this issue by re-planning the menu combination. Other than that, I think I had a great stay in the hotel. Plus, I managed to meet the hotel’s St. Bernard mascot during breakfast :)

I booked a room for my honeymoon, and my wife was really happy with it. Cool night scenery from the high floor. I need some time and slightly night walk to get to the convenience store.

Found the check-in process too complex and long. Reception seems not work properly. Found other comments are quite similar. So, management needs to make sure reception understand their task well. Other things are just fine and good.

Its a pleasure to stay here for a week, its really a comfort hotel and easy to communicate with all of the receptions, with Nia, Cecil, Sella, and Raisa. Nice hotel I love it so much.

(Translated by Google) This is the first time this Monday..eh. The location is right near the toll road .. easy to access .. large courtrooms..the rooms are quite spacious, there is a drinking water heater .... around the hotel there is Alfamard dqn Indomaret ... coffee is also available ... great (Original) Baru pertama kali senini..eh.lokasi pas dekat tol..mudah aksesnya..ruang sidang besar2..kamar cukup luas, ada pemanas air minum....disekitar hotel ada alfamard dqn indomaret...ngopi juga ada...mantap

This swissbell located very near to toll exit. Located in a bussiness district with lots of good eatery and cafe, very near to lots of mall in BSD. The room is spacious, the value for money is also very good

A good hotel with value for your money. Breakfast is very good. 2 minus points: the swimmingpool is small and there are no chairs to sit: there is also no space to put chairs. There is no alcohol in the hotel.

the room is nice and comfy! i had breakfast but the food is so so. overall, nice hotel

the room and bathroom are clean, the air conditioning is cold, and the staff are friendly. I am very satisfied. Keep it if it needs to be improved again. Good luck always

Very pleasant experience staying at Swisbell hotel Serpong, friendly staff service, beautiful city view, delicious breakfast, there is one thing I want to say, the soap in my bathroom is ran out, luckily I brought soap from home and in the foot lamp area next to the bed very dusty. Hopefully this shortcoming can be corrected again.

for business trip here, i choose this hotel. coz its comfy, great food, plenty choice of dishes.

It's just bad. I don't understand their standards for food, but things I've been through in this hotel were stale vegetables (i asked them to replace that) and no coffee for breakfast because they said their coffee was out. What an excuse for hotel. I appreciate them for at least their room was large, but still the water heater didn't workout. I got freezing there.

Your welcoming staff in lobby area is 7 out of 10. Your cleanliness in the room is 7 out of 10. My breakfast (Food) is 9 of 10. Parking area in front of the lobby is so tiny, 6 out of 10, because I find myself so hard to get out from the car I believe that you know what to do next Thank you

Very close from toll road exit and train station. Too bad the train noises seeping through the hotel room, really bothering when you need a good night sleep.

Stayed here with family with an elderly in two connecting rooms and extra bed on request. The staff is friendly and very helpful even though there are many guests. Spacious parking, free and safe vehicle access.

(Translated by Google) standard food menu, comfortable rooms (Original) menu makanan standar, kamar nyaman

The toilet is too newr to the wall, i can’t seat properly. The hairdryer is not working. And the heat water is to hot. But, its easy to find food around the hotel, the parking staff is really helpful. And the tv cabel is working great 👍🏼

(Translated by Google) I...... (Original) Aku......

It was okay. There are lots of ants in our room (table especially). The interior was quite good. However it's not very clean. For me it's not really worth the price. Tips: If u stayed overthere, there is a really good k-restaurant near Indomaret (supermarket) which sells kimbab n toppokki (really good).

(Translated by Google) Parking is quite confusing (Original) Parkirnya lumayan membingungkan

(Translated by Google) Comfortable (Original) Nyaman

(Translated by Google) Fair health protocol. Dinner and lunch are served in front of the ballroom to avoid group congestion of meeting guests. (Original) Protokol kesehatan lumayan. Makan Malam Dan Siang dihidangkan Di depan ballroom utk menghindari penumpukan grup Tamu meeting.

(Translated by Google) Krennn according to protocol (Original) Krennn sesuai protokol

Love to stay here.. all the staf are nice n fast response, the room is clean + comfort, yummy breakfast there's so many kind of food.

Happy to be staying again at Swiss Belhotel Serpong. The atmosphere and staff are amazing, thank you to Mr. Marwan who has served customers in a friendly manner and I am very happy to stay here. Keep up the amazing service like 5 star

Very nice ballroom hall. For events gathering or weddings etc. The service is good. Facilities and price is competitive. We enjoy having events here. Thank you

the hotel is located in a strategic position, I came here to attend an office meeting. After meeting get lunch service but the taste is not good, the food is too salty. But service of the hotel staff is quite friendly and helpful.

Clean room, spacious and comfortable, the food was great. Strategic location in BSD area because near a toll exit. The Staff are very helpful. So glad that I picked Swiss-Belhotel Serpong to doing my office event, the ballroom very spacious. Good time in here. Thanx a lot 👍

Its first time for me and my husband. Staycation in hotel swissbel. For service guide 👍👍👍👍 friendly staff. room service okay. free comb and shaver if we forget to bring it. large parking area. just playing up to the lobby. for food, not bad.

Strategic place, facilities provided was superb, variety of food during breakfast and excellent customer services.. tbh, this is a good hotel to stay at tangerang✨

I incredibly enjoyed my stay here. The room are clean and comfortable, the service is fast and the food is delicious.

Love the room space, it's big and more importantly it has wheelchair access for my mum. I have no complaint and will definitely stay here again. I think this hotel is a hidden gem. It's a business hotel but it works for me and my mum.

The room and all the facilities are good. But the only thing that need to be adjusted is the cabinet. The light on the cabinet should've turned off when I close the cabinet. But the foods and drinks are great in here. I met a trainee named Cecilia she's so proper in English, we had a conversation and it was going well.

Excellent service at Swissbel hotel, but 707 lupa dikasih keset kakinya, diluar itu overall fine. Comfort room and bedroom for take a rest. Tasty breakfast for today, highly recommended hotel to stay!

Pleasant hotel for staycation! Located near BSD Pamulang Toll Exit. They offer various room with hospitable service

The employees are versi kindly and giling us the best service while we were staying here, had no problem, overall perfect

One of the best hotel in Serpong area so far. The room, facilities, service, are top-notch! keep it up!

Overall it was especially the food, but I asked for a non-smoking room and it still smells like cigarettes.

Stayed for 2 nights here, before flying back home. I chose this hotel due to the location, which isn’t too far to the airport. Overall i am happy during my stay. Room is spacious, staffs are very friendly and helpful, many varieties to choose for breakfast. There is a Starbuck and eating places down below.

Short staycation with wife and baby the hotel is quite new close to the highway but not loud.. the food was great lots to chose.. recommend ton stay here again

G terlalu jauh dari pintu tol

(Translated by Google) The place is really easy to find (Original) Tempat nya gampang bgt di cari

(Translated by Google) Strategic location. Great place. The Covid-19 protocol is running (Original) Lokasi strategis. Tempat enak. Protokol Covid-19 nyq jalan

(Translated by Google) Hi, this is Okta. Okay, yesterday for the 1st time I tried Staycation here to unwind and be upset too😂😂. The staff was friendly at first. And I wasn't asked for a deposit, even though during the research, some said the deposit was 200-300 thousand. The room is nice, spacious, but the view can be good, you can see the same toll road. it's just a shame (hotel slippers) there are only 1. I'm both with my friends. Well, my friend immediately called reception to ask for more sandals. Only answered yes but not delivered until you meet in the morning😂😂. So just wear shoes for breakfast. The room is plug in. (next time please be alert). For breakfast, the food is delicious, the view is also good. Complete ... Juices, fresh fruits and they are really safety first, the staff is also friendly. Only, my friend wants to eat the spicy side dish. 😅. But no problem .. There are noodles he said😂. Oh yes, if you want to hang out there are also outside, for drinking coffee, places to eat etc. If stuffy in the room😂 Overall, Good and recommendations for a staycation, when else can sc continue to hear the sound of the road train😅. That's why I gave ⭐5. Btw, thank you, BS Serpong for the comfort provided. 🌹🌹 (Original) Hi, this is Okta. Oke, kemarin for the 1st time aku coba Staycation disini untuk melepas penat dan lagi galau juga😂😂. Awal dateng staffnya ramah. Dan aku engga dimintain Deposit loh😂😂 padahal pas research, ada yg bilang depositnya 200-300rb. Roomnya bagus, luas, trs viewnya dpt yg bagus bisa liat toll sama krl. cuma sayang bgt (sandal hotel) cuma ada 1. Aku berdua sama temenku. Nah, temenku langsung tlp reception untuk minta sandal lagi dong. Cuma di jawab iya tapi engga dianter2in sampe ketemu pagi😂😂. Jd pas breakfast pake sepatu aja. Diruangan nyeker deh. (lain kali tolong sigap ya). Untuk breakfastnya, makanannya enak, viewnya jg bagus. Komplit... Jus, buah-buahannya segar dan mereka bener2 safety first gitu, staffnya juga ramah. Cuma, temenku mau makan nasi lauknya pedes gitu. 😅. But no problem.. Ada mie katanya😂. Ohya, kalo mau nongki2 juga diluarnya ada loh, buat minum kopi, tempat makan dll . Kalo sumpek di kamar😂 Overall, Bagus dan rekomendasi buat staycation, kapan lagi sc terus bisa denger suara kereta api jalan😅. Makanya aku kasih ⭐5. Btw, thank you, BS Serpong atas kenyamanan yang diberikan. 🌹🌹

Enjoyy

I went here for a staycation, ask for more slippers because they only give 1 slipper for 2 guests, but we didn't get it until the morning. The food is quite good. The breakfast needs more menu, they served spicy food for breakfast. The room really comfy, but the outdoor AC was a bit noisy.

Good...

Excellent hospitality!

(Translated by Google) Great (Original) Mantap

Have meeting here, with health protocol make me feel comfortable...with warm service, nice staff n good food..it is great..thanks

It's cool.

Amazing place during new year's eve. Matched with amazing foods. Their Bakso Malang is grrrrreat!

Nice hotel with great food.. they hv big ballroom for all event and great price 2

Strategic location, small swimming pool, good food, clean room. Coming on 16.00 but room was not ready. But they give us late check out until 1pm. Thx.

Good place

Large and self-contained rooms with a high degree of comfort. Room service and maintenance was prompt. Well-located, making it easy to head out in any direction. Basic departmental stores and a few restaurants nearby.

Great experiences to be stay four night here

Good Hotel

Comfortable place to spend your day, good food, cozy room.. i love it

(Translated by Google) This is the first time for a staycation, as well as with children. It was quite satisfying to spend the night here, incidentally it wasn't too crowded, I got a discount too and happened to get a room that was right in the corner so I got 2 views at once. Fast internet, pay tv. (Original) Baru pertama kali staycation, sekaligus bareng anak. Cukup memuaskan bermalam disini, kebetulan gak terlalu rame juga, dapet diskon juga dan kebetulan dapet kamar yang pas pojok jadi dapet 2 view sekaligus. Internet kenceng, tv berbayar.

(Translated by Google) Access near the toll road, minimalist (Original) Akses deket jalan tol,minimalis

(Translated by Google) The location is strategic and comfortable (Original) Lokasinya strategis dan nyaman

(Translated by Google) The food is delicious (Original) Makanannya enak

Pelayanan baik, staf ramah, makanan enak dan menjalankan protokol kesehatan dengan baik 🙏🏻 Terima kasih Swiss-Belhotel Serpong

(Translated by Google) Strategic location. In front of the airport bus, blue bird taxi, shell gas station, near the toll road, near the bsd modern market, near the train station, passing by the angkot. Culinary a lot. (Original) Lokasinya strategis. Didepan ada Bus Bandara, taxi blue bird, pompa bensin shell, dekat tol, dekat pasar modern bsd, dekat setasiun KA, dilewatin angkot. Kuliner banyak.

Nice bed...

Nice place

Near Highway/Toll Complete Facilities (restaurant, convenient store, food court, atm centre)

Came here during Covid19 due to home being painted. Stayed 2 nights in this hotel. Big flat screen tv. Nice room. Breakfast was served in the room.

(Translated by Google) luxury (Original) mewah

Good

Saya belum pernah menginap di sini hanya mengikuti meeting di ruangan Merdeka 1. Lokasi strategis karena terletak dekat sekali dengan pintu tol dam pusat- pusat bisnis di Serpong. Menu makan siangnya cukup enak. Tempat parkir luas, sehingga kita bisa parkir dekat sekali dengan pintu masuk ballroom. Ruangan meeting cukup representatives dengan pendingin udara yang memadai.

(Translated by Google) wifi meeting room is badly slow. fortunately the food is still not bad. (Original) wifi ruang rapatnya lemot parah. untung makanannya masih lumayan.

(Translated by Google) Comfortable hotel with satisfying facilities, friendly service, good food menu. (Original) Hotel yang nyaman dengan fasilitas yg memuaskan, pelayanan ramah menu makanan enak.

(Translated by Google) Good, clean (Original) Bagus, bersih

(Translated by Google) strategic hotel on the edge of jl. Toll (Original) hotel strategis pinggir jl. Tol

I stay 2 night in this hotel, good hotel in serpong. Big and clean room. This hotel have swimmingpool and gym. But for the breakfast need more menu.