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  • 1/5 Chef M. 5 years ago on Google • 38 reviews
    Wonderful view at the rooftop of the hotel!! This hotel highly needs improvement. My shower head wasn't working properly. My room door was a hassle to get open when I first got here. Breakfast was ight but needs more options. Elevators are really SLOW.. The only thing that gets done properly is my bed. Every single room needs a garage can. We brought outside food and they kicked us out of the hotel restaurant!!!. FIND SOMEWHERE ELSE TO STAY AT. PERIODDDDDDDDDDD
    2 people found this review helpful 👍

  • 2/5 David H. 6 years ago on Google
    When we arrived the staff did not speak any English, but we were able to get in with my basic Spanish. At first she argued that breakfast was not included and when I showed her on my reservation it was, she conceded. The room was OK, but the beds are hard, the closet it tiny with 2 coat hangers, the safe is broken, wall paper is falling off the wall by the bed, sheets were extremely coarse, and there were only 2 bath towels (no hand towels or wash cloths). At first I thought the window must be open due to the noise, but quickly realized that it is just zero soundproofing in a noisy neighborhood, which is not a good formula for sleeping. The air-conditioner keeps the room cool, but blows continuously and you can only have it blowing on you which makes it too cold when it is on and too hot when it is off. We went to "breakfast" in the morning which was a bowl of pineapple, some dinner rolls, a cup of luke warm coffee and some orange drink. If you want anything more they charge you. The neighborhood seems a bit bad, but no one bothered us walking about. The big upside is that it is only a block from a subway station and 3 blocks from the water, which is very nice. Basically I would not stay again and not recommend the place. I will look for another hotel nearby next time.
    2 people found this review helpful 👍

  • 3/5 Marilyn B. 5 years ago on Google
    I stayed in this hotel with my church and it was great. The people here are SUPER NICE. Only problems were barely working shower head and trouble opening the doors with the cards. I would stay here again since its always tidy. 😜✌🏽(also theres free wifi so thats a bonus lol)
    2 people found this review helpful 👍

  • 1/5 Nina S. 11 months ago on Google • 25 reviews
    It’s definitely a budget stay and seems overpriced. Adjust your expectations. The bathroom was old and ceiling caving in. Not the best part of town.

  • 3/5 Flavia B. 11 months ago on Google • 15 reviews
    Huge rooms, clean & silent. Everything is a bit old. They don’t have hot water. So you need to shower with cold water. Area is not great, please don’t walk at night & take an Uber.

  • 1/5 Barbara C. 4 years ago on Google
    Hotel keeps your card information and steal money!!!! Watch out for those dishonest people! We booked two rooms in October and had to cancel one of them. They charge us $121 for first reservation and another $60.50 when we checked in. They never made a refund. Cancellation supposed to be free!!! In beginning of September they make 4 charges on our credit card for random amount. All together they stole more than $350 from us! Be really careful and watch your account if you stay there!!!

  • 2/5 Pedro Cesar Zapata M. 4 years ago on Google
    Way too pricey. Most places around offer similar services and ammenities, for half of the price. Also be careful if you get their "Offer of the day" or "Pasa-día".

  • 2/5 Valeria I. 4 years ago on Google
    For the same price, you can get much better hotel. The bathroom was in the bad state: dark shower, mold around sink, many tiles on the wall broken, floor was simply not cleaned. Many drops of a violet paint on the floor in the room itself (and nothing around was violet btw). Very simple breakfast with EXPIRED butter (butter was till 2019, and we were there at the January 31st 2020).

  • 5/5 Darrel J W. 4 years ago on Google
    Great people they always take good care of us. No better place to stay. All the staff is extremely helpful.

  • 5/5 Evelyn H. 4 years ago on Google
    Let's just clarify by prefacing - this is not a 5 star hotel. But for the 3 stars they are offering, I'd rate them an A. They did a good job with making it decent. Obviously, the lower class the hotel is the less care people might take of it so there were some dings and scratches and upon a closer look you can see the imperfections but it was clean and tasteful at least. The rooftop is nice. Their coffee was not good compared to the tasty frothy ones across the street but no big deal. The elevator was soOoOo slow. The side of town was not the greatest but they do have a guard on duty 24/7.

  • 5/5 Stéphane C. 6 years ago on Google
    Restaurant and pool is very nice Room is OK, staff is very nice. Mariebel Nice lady at restaurant Good hotel for the price and considering its in poor sector. Very safe

  • 5/5 Betty p. 5 years ago on Google
    I think it's amazing here beautiful roof top pool and the staff is very helpful. Rooftop restaurant is affordable and the food is good

  • 3/5 Andrea H. 5 years ago on Google
    If the price is right. I stayed because they were having a sale on Expedia. The rooms appear to be newly renovated and are fairly nice. However the area is just not the greatest. I didn't feel unsafe during the day, but there is definitely shady stuff going on at night in the area.

  • 1/5 Joshua L. 6 years ago on Google
    Don't stay here. This is not a 3-star hotel. The surrounding area is dirty and extremely noisy. There's NO WiFi in the rooms. The receptionist was useless and the phone didn't work to call her and let her know there were no towels. We had to go down twice to the front desk, once to let her know they forgot the towels and again, 20 min later, to simply get them. Don't waist your money. Stay somewhere else, there are plenty more hotels that offer far better everything for less money.

  • 4/5 Jannet Vargas G. 1 year ago on Google
    Clean, good service, very close to the metro

  • 2/5 Dimitra S. 1 month ago on Google • 4 reviews New
    We checked in and the room was really not nice. Not even a mirror or a bin in the room. The shower had no shower had, the floor wasn’t that clean and also the bathroom. The area around suspicious. We stayed for one hour and decided to check out.


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